Product Marketing Associate

Context:

Cutshort has launched Lightning, an Amazon-inspired recruitment agency service for tech hiring. It offers unprecedented relevance and speed to companies, at a dramatically lower price of just 6.33% of CTC.

This is powered by our massive technology advantage and is delivered by experts.

Good news- We are now looking for more professionals to join our team of experts!

What would you do?

As a Technical Recruitment Expert you would enable lightning-fast hiring for our clients using our AI-powered sol. You will be responsible for sourcing, attracting, and helping them recruit for various technical roles.

How is it different from working at conventional agencies?

• Unlike agencies that only source talent from generic databases like Naukri, you would use Cutshort's 3M+ talent pool.
• You would use our LLMs and Gen-AI based tools to find the candidates who actually have the skills the hiring managers want.
• As the name suggests, you would enable a Lightning fast delivery of interview-ready folks to the hiring managers.

Requirements:

• 2+ years of experience in recruiting for technical positions.
• Understand technical requirements and possess familiarity with the skills needed for different technical roles.
• Goal-oriented mindset with a track record of setting and achieving recruitment goals and targets.
• Strong organizational skills to manage multiple tasks and priorities effectively.
• Exceptional time management abilities to thrive in a fast-paced recruitment environment.
• Excellent communication skills to interact effectively with hiring managers, candidates, and other stakeholders.

The work culture at Cutshort:

We are a small team that believes in

• Working with a few, but only with the highest quality team members who want to become the very best in their fields.
• Having a flat organisational structure with a merit-first, no-politics environment
• Partnering with our employees to achieve their career goals and helping them grow professionally, financially and holistically.

Please read more here: https://medium.com/cutshort/should-you-work-at-cutshort-read-this-to-find-out-466d9086dec6

Read more about our Lightning service here: https://cutshort.io/lightning

Interested? You can apply and chat with us in the chat window.

Roles and Responsibilities;-

• Include managing Java/Java EE application development while providing expertise in the full software development lifecycle, from concept and design to testing.
• Designing, developing and delivering high-volume, low-latency applications for mission-critical systems

Framework required – spring boot, Hibernate
Skills - Should have knowledge of JPA, js, Ajax

At Upswing, we are committed to building a robust, scalable & secure API platform to power the world of Open Finance.

We are a passionate and self-driven team of thinkers who aspire to build the rails to connect the legacy financial sector with financial innovators through a simple and powerful banking-as-a-service (BaaS) platform.

We are looking for motivated engineers who will be working in a highly creative and cutting-edge technology environment to build a world-class financial services suite.

About the role

As part of the DevSecOps team at Upswing, you will get to work on building state-of-the-art infrastructure for the future. You will also be –

• Managing security aspects of the Cloud Infrastructure 
• Designing and Implementing Security measures, Incident Response guidelines 
• Conducting Security Awareness Training
• Developing SIEM tooling and pipelines end to end for vulnerability/security/incident reporting 
• Developing automation and performing routine VAPT for Network and Applications
• Integrating with 3rd party vendors for the services required to improve security posture 
• Mentoring people across the teams to enable best practices 

What will you do if you join us?

• Engage in a lot of cross-team collaboration to independently drive forward DevSecOps practices across the org 
• Take Ownership of existing, ongoing, and future DevSecOps initiatives 
• Plan and Engage in Architecture discussions to bring in different angles (especially security angles) to the table
• Build Automation stack and tools for security pipeline 
• Integrate different security measures and pipelines with the SIEM tool
• Conducting routine VAPT using manual and automated workflows, generating and maintaining the report for the same
• Introduce and Implement best practices across teams for a great security posture in the org

You should have

• Curiosity for on-the-job learning and experimenting with new technologies and ideas
• A strong background in Linux environment
• Proven experience in Architecting networks with security first implementation
• Experience with VAPT tooling for Networks and Applications is required 
• Strong experience in Cloud technologies, multi-cloud environments, and best practices in Cloud 
• Experience with at least one scripting language (Ruby/Python/Groovy)
• Experience in Terraform is highly desirable but not mandatory
• Some experience with Kubernetes, and Docker is required 
• Understanding Java web applications and monitoring them for security vulnerabilities would be a plus 
• Any other DevSecOps-related experience will be considered

As a Area Manager, you will be responsible for facilitating hiring, induction, training and coaching of sales team and distributor.

• Continuously engaging/enhancing capability of the team through personal intervention
• Developing reporting mechanism for sales staff
• Managing regular review, system and processes with frontline sales staff and distributors
• Contributing towards achieving penetration and share objective
• Influencing distributors to carry stock and adhering to route plans that ensure implementation of trade and consumer promotional plan
• Ensuring adequate daily stock replenishment to meet weekly, monthly and quarterly targets through accurate forecasting
• Utilizing market intelligence to build quality retailers data base to launch focus sales drives
• Ensuring to achieve width and depth of distribution norms for company products through sales staff and distributors
• Overall value/volume target achievement in assigned territory

Desired Candidate Profile

• Excellent verbal and written communication skills
• Good coordination skills
• Prior experience in managing a team    

Call Reception and Ticket Logging: Responsible for:

• Ensuring calls are answered professionally
• Ensuring that the relevant information is collected from a customer
• Ensuring that the correct level of priority is agreed with the customer
• Ensuring that the ticket is assigned to the correct engineer
• Ensuring that the engineer is aware that there is a new ticket assigned to their queue
  
  SLA Management: Responsible for:
• Ensuring that appropriate attention is paid to P1s
• TPMs engaged immediately for engineer dispatch to the site where applicable
• The customer is forwarded to an engineer for a possible remote fix
• Ensuring that all tickets are managed in line with SLAs
  
  Jeopardy Management: Responsible for:
• Ensuring that the ticket is managed in line with Company’s jeopardy management process
  
  Escalation Management: Responsible for:
• Ensuring that the ticket is escalated appropriately in line with Company’s escalation process
• Provide 1st line escalation to customers and channels (referring to Jeopardy and Escalation Manager)
• Provide 1st line escalation into TPM (referring to Jeopardy and Escalation Manager)
• Responsible for advising Service Centre Manager of any missing information in the knowledge database
  
  Communication Responsible for:
• Customer Communication
• Ensuring that the customer is updated regularly throughout the duration of the ticket
• Ensuring the quality of ticket input is of a high standard
• Ensuring that key internal contacts are advised of any issues
• Responsible for reading, understanding, and complying with Company’s Information Security policies.

FORMAL EDUCATION AND TRAINING

• Educated to an A-level minimum, with higher education qualification (degree or equivalent preferred). Alternatively, relevant and proven Industry experience would be accepted
• Industry or relevant business qualifications and accreditations would be desirable
• Proficiency involved in working in the service industry, with particular emphasis placed on customer focus issues.
• Ability to form close working relationships with the customer community, sub-contractors
• Excellent client-facing communications skills
• A Self-motivated team player with excellent interpersonal skills
• An outgoing individual willing to participate as part of a small and flexible team
• in European languages would be an advantage
• ITIL Foundation / ITIL v3 Foundation
• Overall telecommunications knowledge with an appreciation of the Nortel / Avaya / Genesys / AWS Product Sets

Key Competencies

• Customer Focused
• Relationship Building and Maintenance
• Decision-Making Ability
• Inspiring Communicator
• Initiating Action
• Personal Responsibility

We are looking for a high-performing Lead Developer to build our Ecommerce platform and API framework powered by Machine Learning and Artificial Intelligence. Candidates for this role will be passionate about well written code, testing, and excel at coming up with simple approaches to complex problems.

Our work culture is #overachiever, very amiable, and at the same time always charged with excitement. We encourage our team members to take responsibility and grow into future leaders in the industry.

Job Responsibilities:

• Understand project requirements, writing bug free clean code and ensure that the solution works per the agreed architecture, SLAs, KPIs and business model
• Integrate Django backend with third party API
• 100% Hands on role
• Make architecture decisions that contribute to maintainable systems
• Adapt to rapidly evolving requirements and changing priorities and drive the team accordingly
• Responsible to drive and support Ecommerce project activities and ensure marketplace implementation, deepen customer engagement, satisfaction, and user engagement
• Reverse engineer for debugging errors in code and ensure quality control in the process.
• Continually drive products towards a meaningful balance between user needs, business objectives and technical feasibility
• Documentation and reference preparation for users by writing operating instructions including changes and revisions.
• Operate in a hyper-collaborative way and follow these guiding principles: Value common sense and simplicity over complexity, make decisions quickly and move nimbly, celebrate diverse ideas, Succeed and fail together as a team

Qualifications:

• Bachelor or Master Degree in Computer Science, Software Engineering from a reputed University
• 5 to 10 years of experience working in eCommerce domain, specifically at-least 3-5 years of experience working in Django and Python.
• React and/or Angular for front end
• Proficiency in MongoDB and MySql
• Technical Skills: JIRA, Gitlab, Rest API, GCP or AWS
• Integration experience with Payment gateway, shipping company and VAT, database concepts, Experience of web services
• Experience in performance profiling, tuning, and optimization, caching mechanisms with Enterprise level applicants
• Analytical, debugging, and troubleshooting skill with proven experience troubleshooting and fixing production bugs
• Experience in writing unit testing and test case automation.
• Ability to operate in Agile environment with a start-up mentality and unstructured environment, Energy, drive and passion to work, and operate in a digital world.