Product Marketer Intern

Intro

We are OMP, a game changer that optimizes supply chains of the world’s leading companies with our very own smart software and services.

Are you a committed bug-hunter who gets a kick out of uncovering those hard-to-find flaws? Are you passionate about improving the quality of software by breaking down what other team members build? And do you have an inquisitive mind that enjoys keeping up with rapidly changing technologies?

Well, we have the job for you! Read on to learn more.

Profile

• A bachelor's or master’s degree or similar by experience in the field of supply chain solutions.
• At least 6 years of experience in a software testing role that included testing methodologies, tools, and processes, and writing clear, concise, and comprehensive test plans and test cases.
• A solid technical IT background.
• A passion for improving the quality of software products.
• The ability to work in a structured way and follow procedures, while simultaneously keeping a clear overview at all times.
• An eagerness to learn combined with resilience to time pressure.
• The ability to work independently and a willingness to proactively improve the efficiency of testing.

Job Description 

As a Quality Assurance Test Engineer, you define comprehensive, detailed, and well-structured test scenarios and cases. You write functional and technical design documents according to quality assurance testing methodologies.

You are responsible for:

• Designing, developing, and executing automation scripts using different tools and languages, to perform web API, UI, load tests, and continuous integration testing.
• Accurately estimating the priority level and difficulty of the required testing and planning accordingly.
• Continuously optimizing and extending our test environments.
• Tracking bugs and documenting your actions, while continuously communicating with all parties involved such as software engineers, project managers, and consultants.

Bonus Points (Profile)

• Working experience with web applications and continuous integration testing (Docker, Jenkins, Git).
• A certificate in software testing (ISTQB).

Soft Skills

• Problem solving
• Communication
• Teamwork
• Pragmatic
• Passionate

Hard Skills

• Automation testing
• JavaScript or Python
• Oracle / SQL
• Git / Jenkins
• REST API

Elevate our quality assurance through automation

At Jules AI we're on a mission to revolutionize the recycled materials industry with cutting-edge technology solutions. As an Automation Engineer within our QA team, you will play a crucial role in enhancing our product development lifecycle by implementing and optimizing automated testing frameworks. Your work will ensure our software products are reliable, efficient, and meet the highest quality standards before reaching our clients.

What You Will Do

• Develop Automated Testing Frameworks: Design, build, and maintain automated testing frameworks and systems across various platforms and technologies.
• Collaborate on Test Planning: Work closely with QA analysts and engineers to understand system requirements and features, translating these into detailed, scalable, and robust automated tests.
• Continuous Integration and Deployment (CI/CD): Integrate automation tests with CI/CD pipelines, ensuring continuous testing and feedback in the software development lifecycle.
• Performance and Scalability Testing: Implement automated scripts to test performance and scalability of our software products, identifying bottlenecks and optimization opportunities.
• Bug Detection and Reporting: Utilize automated tests to detect and document bugs and issues within software products, collaborating with development teams to ensure timely resolutions.
• Tool and Technology Evaluation: Stay informed on the latest trends and tools in automated testing, recommending and implementing new technologies to improve testing efficiency and effectiveness.
• Quality Metrics and Reporting: Monitor, analyze, and report on quality metrics generated from automated tests to inform quality improvements and decision-making.

Who We Are Looking For

Skills and Qualifications:

• Proven Experience: 3+ years of previous experience in QA automation or a similar role, with a strong portfolio of successful automation projects.
• Technical Proficiency: Expertise in automation tools (e.g., Selenium, Playwright, TestComplete, Appium) and programming languages (e.g., Python, Java, JavaScript).
• Understanding of QA Methodologies: Deep knowledge of QA methodologies, tools, and processes, with the ability to apply this knowledge to automation practices.
• Problem-Solving Skills: Excellent analytical and problem-solving skills, with a keen attention to detail.
• Collaboration and Communication: Strong communication skills and the ability to work collaboratively within the QA team and across departments.
• Agile Environment Experience: Experience working in an Agile/Scrum development process, with an understanding of its impact on QA and automation practices.

What we offer

Work closely with a global team helping bring automation and technological intelligence to the recycling world.

You can also expect:

• As a global company, we treasure and encourage diversity, perspective, interest, and representation through inclusivity. The more we have, the better the solution.
• Connect and work with leading minds from the recycling industry and be part of a growing, energetic global team, across time zones, regions, offices and screens.
• Exposure to developments and tools within your field ensures evolution in your career and skill building.
• We adopt a Bring Your Own Device policy and encourage flexibility and freedom in how you work through competitive compensation and yearly appraisals
• Health insurance coverage, paid vacation days and flexible work hours help you maintain a work-life balance
• Have the opportunity to network and collaborate in a diverse community.

Are You Ready for the Challenge?

• Become a key player in our mission to transform the recycling industry through technological excellence. If you're passionate about quality assurance, automation, and making a difference, we'd love to hear from you.

Job Summary: We are seeking enthusiastic and reliable individuals to join our dynamic team as International Voice Process Executives. The role involves handling inbound and outbound calls from/to international customers, providing excellent customer service, resolving queries, and ensuring customer satisfaction.

Responsibilities:

• Handle inbound and outbound calls from international customers.
• Provide information about products and services, respond to customer queries, and resolve issues effectively.
• Ensure timely and professional follow-up on customer issues.
• Maintain accurate and detailed records of customer interactions and transactions.
• Collaborate with team members to achieve individual and team goals.
• Adhere to company policies and procedures to maintain operational efficiency.
• Strive to achieve customer satisfaction and ensure positive feedback.

Requirements:

• 1-year bond commitment required
• Minimum 6 months of Experience required in an International BPO/ Call centre.
• Excellent communication skills.
• Customer Centric &Logical thinking and need to be enough spontaneous
• Ensure Timely& Professional Responses to all queries.
• Analytical & Probing skill.
• Strong ability to multitask and take fast decisions independently.
• Night shift only.
• The shift timings will be 7.30 PM to 4.30 AM.

Job Type: Full-time

Pay: ₹13,000.00 - ₹22,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Schedule:

• Fixed shift
• Night shift
• US shift

• Supporting the development and execution of product strategies and roadmaps
• Conducting market research and competitive analysis to identify market trends and opportunities
• Collaborating with cross-functional teams to define product requirements and specifications
• Working closely with Engineering to ensure the timely delivery of product features and enhancements
• Assisting in the planning and execution of product launches and go-to-market strategies
• Analyzing product performance data to inform product decisions and prioritize feature development
• Supporting customer success and sales teams in product-related inquiries and escalations
• Quick Turnaround Time
• Good communication skills,
• ability to work with creative and technical departments
• Self-motivation,
• ability to work under pressure and meet deadlines
• Receptive to constructive criticism
• delivering changes as directed Technical know-how

• Research, design and build highly reliable, available, and scalable platforms.
• Explore design implications and work towards an appropriate balance between functionality, performance, and maintainability.
• Lead by example, mentor, and guide team members on everything from structured problem solving to development of best practices.
• Own large technical deliverables and execute in an exemplary way
• Be able to conceptualize and develop prototype quickly
• Working with a cross-discipline team (Design, Product, Engineer, Operations, Sales, Marketing).
• Active participation in the hiring process to bring quality engineers in the team. 
• Lead-out team meetings, stand-ups, and architecture/design discussions
• Writing bug-free code, participating in code reviews, designing/architecting systems of varying complexity and scope, and creating high-quality documentation supporting the design/coding tasks
• Identify areas of improvement in our frameworks, tools, processes and strive to make them better.
• Researching new technologies and adapting them to BeyondSkool’s requirements
• Own and commit to all your work, and be accountable for your results
• Using and understanding code from Open-Source projects
• Participate in a culture of code reviews, writing tech specs, and collaborating closely with other people
• Produce highly reliable systems that are thoroughly tested and benchmarked.
• Develop multi-tier scalable, high-volume performing, and reliable user-centric infrastructure that operates 24x7
• Scale distributed applications, make architectural trade-offs applying synchronous and asynchronous design patterns, and deliver with speediness and quality.

• Bachelor's degree in Computer Science or any other relevant field.
• Experience of 5 - 7 years as a back-end engineer preferably in a microservice environment.
• Strong proficiency of Node.js and frameworks available for it such as Express.js
• Strong proficiency in Javascript and TypeScript

• Must have worked building 2+ backend system using node.js and Express.js
• Strong understanding and experience of creating highly scalable and complex database design.
• Good understanding of Data Modeling using RDBMS and NoSQL (Cassandra, MongoDB, ElasticSearch, Redis) data stores
• Strong problem-solving skills with a good understanding of data structures and algorithms
• Strong understanding of front-end technologies, such as HTML5, and CSS3
• User authentication and authorization between multiple systems, servers, and environments
• Experience of creating highly scalable, fault tolerant, resilient distributed systems
• Strong knowledge of creating scalable system design and good understanding of microservice based architectures
• Understanding of caching enabled, PubSub and event driven architectures
• Hands on experience and good knowledge of AWS services
• Understanding automated testing platforms like selenium and unit tests like Chai, Mocha, Jasmine etc
• Proficient understanding of code versioning tools, such as Git
• Curiosity to explore the cutting-edge technologies and bake them in the products.
• Zeal and drive to take end to end ownership.

Job Description :

LOCATION: Bangalore