Product Manager

About Kanerika

Who we are:

Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data and AI. We leverage cutting-edge technologies in data analytics, data governance, AI-ML, GenAI/ LLM and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth.

Awards and Recognitions:

Kanerika has won several awards over the years, including:

·         CMMI Level 3 Appraised in 2024.

·         Best Place to Work 2022 & 2023 by Great Place to Work®.

·         Top 10 Most Recommended RPA Start-Ups in 2022 by RPA today.

·         NASSCOM Emerge 50 Award in 2014.

·         Frost & Sullivan India 2021 Technology Innovation Award for its Kompass composable solution architecture.

·         Recognized for ISO 27701, 27001, SOC2, and GDPR compliances.

·         Featured as Top Data Analytics Services Provider by GoodFirms.

Role overview

We are seeking a Technical Project Manager with a strong development background and deep understanding of Agile and Scrum methodologies. The ideal candidate must have previous experience as a software developer, proficiency in one or more programming languages, and hands-on exposure to software delivery processes. This is a leadership role that requires both technical insight and project management expertise..

What You Will Do:

·         Lead and manage cross-functional engineering teams to deliver high-quality software projects.

·         Serve as the bridge between technical teams and business stakeholders, translating business requirements into technical solutions.

·         Own the software development lifecycle (SDLC), ensuring Agile best practices, are followed.

·         Facilitate Agile ceremonies: sprint planning, daily stand-ups, retrospectives, backlog grooming, and demos.

·         Identify and mitigate risks, manage dependencies, and resolve conflicts proactively.

·         Oversee task breakdowns, sprint tracking, effort estimations, and timelines.

·         Collaborate with developers and architects to ensure alignment of technical design with business objectives.

·         Monitor engineering progress using JIRA or equivalent Agile tools.

·         Ensure integration of DevOps practices, testing strategies, and release management.

Employee Benefits

1. Culture:

a. Open Door Policy: Encourages open communication and accessibility to management.

b. Open Office Floor Plan: Fosters a collaborative and interactive work environment.

c. Flexible Working Hours: Allows employees to have flexibility in their work schedules.

d. Employee Referral Bonus: Rewards employees for referring qualified candidates.

e. Appraisal Process Twice a Year: Provides regular performance evaluations and feedback

2. Inclusivity and Diversity:

a. Hiring practices that promote diversity: Ensures a diverse and inclusive workforce.

b. Mandatory POSH training: Promotes a safe and respectful work environment.

3. Health Insurance and Wellness Benefits:

a. GMC and Term Insurance: Offers medical coverage and financial protection.

b. Health Insurance: Provides coverage for medical expenses.

c. Disability Insurance: Offers financial support in case of disability.

4. Child Care & Parental Leave Benefits:

a. Company-sponsored family events: Creates opportunities for employees and their families to bond.

b. Generous Parental Leave: Allows parents to take time off after the birth or adoption of a child.

c. Family Medical Leave: Offers leave for employees to take care of family members' medical needs.

5. Perks and Time-Off Benefits:

a. Company-sponsored outings: Organizes recreational activities for employees.

b. Gratuity: Provides a monetary benefit as a token of appreciation.

c. Provident Fund: Helps employees save for retirement.

d. Generous PTO: Offers more than the industry standard for paid time off.

e. Paid sick days: Allows employees to take paid time off when they are unwell.

Thanks,

The Smart Fellowship is an offline workplace simulation that scouts, assesses and trains smart talent on behalf of 100+ companies. Our focus is on finding talent who, along with their technical skills, also can apply in-demand workplace skills like critical thinking, creative problem solving, emotional intelligence, and GenAI tools.

Our Client has appointed us to identify and hire a Customer Success Specialist

Short description of company: This is a freemium learning platform that provides top 1% curated content, certified micro-skill courses, paid learning opportunities, placement support, and flexible learning options through WhatsApp.

Company’s Vision: To make learning accessible, affordable, and engaging for millions globally by transforming scattered internet content into goal-driven, AI-powered courses. Empowering learners to achieve career outcomes through cutting-edge, AI-driven education.

Meet your Manager: Our founders bring deep expertise in product development and ed-tech innovation. One is a TEDx speaker passionate about disrupting traditional learning, while the other focuses on scalable AI solutions, driving our mission to build an AI-first company that empowers learners to achieve meaningful career outcomes.

Location: WFO (Mumbai, Maharashtra)

Salary Range: INR 4 LPA to 6 LPA

The best part about this role: 

• You’ll take ownership of the entire learner journey, making a tangible impact on student outcomes. 
• As the voice of the brand, you’ll build meaningful relationships with learners and drive customer satisfaction, all while being part of a mission-driven team recognized as a Top 20 AI Startup by Google.
• If you’re selected, the company will also fully sponsor your participation in The Smart Fellowship - a 40-hour, simulation-based training that’s helped 50,000+ professionals build essential skills for career success - like creative problem-solving, workplace communication, critical thinking, and using GenAI tools at work.

You will be responsible for these Key Responsibility Areas (KRAs):

• Learner Journey Management: Own the entire user lifecycle, from onboarding to ongoing support, ensuring a seamless and rewarding learning experience that prioritizes seriousness and intent.
• Personalized Communication: Act as the voice of the company, engaging with learners through calls, chats, and emails, addressing their needs with empathy, clarity, and problem-solving skills.
• Performance Excellence: Meet and exceed key metrics, including user satisfaction, response times, and resolution rates, consistently raising the bar for service quality.
• Relationship Building: Go beyond basic support to build deep, meaningful relationships with learners, fostering long-term loyalty and brand advocacy.
• Career Success Support: Assist learners in achieving their career goals through personalized guidance, insights, and proactive support, becoming a trusted advisor in their professional journey.

Your Key Performance Indicators (KPIs):

• Learner satisfaction and retention rates.
• Response time and resolution rates for learner queries.
• NPS (Net Promoter Score) and positive learner feedback.
• Recommendation rates and repeat engagement metrics.

Who We’re Looking For:

• 1-2 years of experience in customer success, or a similar customer-facing role.
• Strong communication and interpersonal skills, with the ability to handle high-intent conversations.
• Proficiency in MS Excel and CRM tools.
• Detail-oriented mindset with a passion for helping others succeed and a proactive approach to problem-solving.
• A serious, solution-focused attitude with a commitment to delivering outstanding user experiences.

Looking for a Designer Intern!

🚀 Are you passionate about crafting stunning visuals and seamless user experiences?

🎨 Love bringing characters and motion to life through design?

Join us as a Designer Intern and unleash your creativity!

Responsibilities

🎨 Design & Branding – Create high-quality graphic assets, illustrations, and branding elements for digital platforms.

🖌️ Motion & Character Design – Develop engaging character designs, motion graphics, and animations for UI interactions, marketing, and social media using After Effects, Blender, or similar tools.

📱 UI/UX & Prototyping – Assist in designing web and mobile experiences, including wireframes, prototypes, and user journeys, while maintaining a consistent design system. Ensure responsiveness, accessibility, and user engagement.

🤝 Collaboration – Work closely with developers, marketers, and content creators to ensure seamless design-to-development workflows.

🚀 Trends & Innovation – Stay updated with UX trends, typography, color theory, and AI-powered design tools to enhance workflows.

💡 Creativity & Ideation – Participate in brainstorming sessions, contribute fresh ideas, and refine designs based on feedback

Requirements:

🎓 Education – Any degree in graphic or motion design (Mandatory).

🖍️ Graphic Design Tools – Proficiency in Photoshop, Illustrator, or similar tools (Mandatory).

🎞️ Motion Graphics Tools – Experience with After Effects, Blender, or similar tools (Mandatory).

📐 Branding & Aesthetics – Strong knowledge of branding, typography, and color theory.

🎭 Character & Motion Design – Ability to create character designs, animations, and motion graphics for digital platforms.

📲 UI/UX & Prototyping – Understanding of UI/UX principles, user flows, and prototyping. Knowledge of Figma, Adobe XD, or similar tools is a plus.

🔥 Passion & Innovation – A strong drive for creativity, innovation, and pushing design boundaries.

Microsoft 365 admin center –Administration –User, Team & groups, Roles, Support & Reports.

• Create a ticket and resolve any critical issues

• As per request, the user level access granted for calendar and SharePoint

• Troubleshoot issues related to Mail-flow, Shared Mailbox, Distribution List, User Mailbox, Anti-

Anti-malware, Security and compliance

• Mailbox issue checking includes capabilities such as mailbox permission, delegation, quota

management, and enable features archive and assigning license & mail tracking

• Installing, Configuring and administering Windows 2016 & 2019 Server

• Add-Delete-modify user account & group information, reset user passwords in Domain controller

• Managed and organized large volumes of data stored on QNAP NAS devices efficiently.

• Implemented, and maintained network infrastructure including routers, switches, firewalls, and

access points to ensure reliable connectivity and security

• Managed Sonic firewall monitoring creating VPN users, configuration and block to IP’s and web

sites.

• Worked on enabling & disabling the firewall specific access configuration

• Install, configure, and troubleshoot Microsoft Outlook & Outlook Express.

• Responsible for end-user computing and other devices preparation, configuration, backup, and

Connectivity

• Installed, configured, and maintained antivirus software on desktops, laptops, servers, and mobile

devices to safeguard against malware, ransomware, and other threat

• Implementing & troubleshooting network access LAN, WAN, and Wi-Fi.

• Install, configure, and troubleshoot LaserJet printers, Network printers & scanners

• Implemented data backup and recovery strategies to ensure data integrity and availability

• Administered Cloud Tele calling system, including user management, system configuration, and

troubleshooting to ensure smooth operation.

• Administered Tele calling system, including user management, user and campaign

configuration, and troubleshooting to ensure smooth operation

• Managed and administered cloud Endpoint Security solutions to protect endpoints across the

organization.

• Installed and configured hardware components including servers, workstations, network devices, and

peripherals according to specifications and requirements.

• Ensured compatibility and proper integration of hardware components within IT systems and network

infrastructure.

• Provides back-end support and assistance with CCTV installation, Support & Troubleshoot.

• Handling the procurement of system and network related machines

• Purchase Orders following with Vendors as per requirement related to all Assets

• Maintaining the cloud-based surveillance configuration (CCTV – NVR & DVR) for all the locations

• Worked extensively in drafting Troubleshooting and day to day procedures.

Linux Operating system Ubuntu/Centos Install Configuration.

Webserver (Apache/Nginx) Install and configuration Trouble setting the issue.

 DevOps(Jenkins) Configure & troubleshooting

Cloud AWS / Azure / Hyper-V.

Create VPN Configuration using PPTP / L2TP

CV at Satya at honeycombindia dot net

• Very good knowledge of building iOS Apps. 
• Experience in developing iOS SDKs will be preferred 
• Very good knowledge of Swift is mandatory
• Knowledge of Objective C will be an added advantage.
• Good knowledge of interface builder, Core animation, and Object-oriented concepts.
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
• Experience with third-party libraries and APIs.
• The familiarity with frameworks & web technologies.
• Android experience is an added advantage.
• Team handling experience is an added advantage 

• To design and build advanced SDK for cross-platform.
• Client Interaction
• To collaborate with cross-functional teams to define, design, and ship new features.
• To RnD for new features
• To generate wireframes
• To design, develop, test, and implement a custom iOS framework as well as continuous production of new versions of the application.
• To design solutions independently.
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Work on bug fixing and improving application performance.
• Operates effectively in a fast-paced, deadline-driven, collaborative and iterative programming environment.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

• Pleasant in communication
• Very good in interdepartmental coordination
• Innovative and out of box thinking
• Self-motivated and creative problem-solving skills

Benefits

•  
• Work from anywhere(remote)
• Internet Allowance
• Medical Insurance Cover

Job Description-

Backend Developer- Senior

Experience - 3-6 years

Location: Pune/Kota

Minimum Qualifications:

- BE/B.Tech or ME/M.Tech in Computer Science.

- Must have “Can Do Attitude” towards work

- Must have work exp of 3-6 years

- Must have programming exp of 1-2 years in any of Python/Golang/Java languages

- Must have worked in product based company

- Ready to work in a startup and adaptable to a dynamic environment

- Ready to accept ad-hoc requirements and track them till they get implemented

- Ready to learn new technologies like Andriod, Angular, etc.

- Good at HTTP basics, OOPs concepts, data structures, algorithms, networking and

security aspects

- Ability to write clean code and maintain it

- Good at SQL/No-SQL databases

Preferred Qualifications:

- Experience in any good product based startup

- Experience in working with the team and managing a small team of 2-5 associates

- Experience in being a mentor for co-developers

- Experience in design/developing scalable systems.

- Experience in public cloud platforms services/APIs of AWS, Google Cloud, etc.

- Experience in data engineering

- Experience in SOA/Microservice architecture development

Responsibilities:

- Design and develop scalable services and APIs in Python/Golang

- Always maintain the services secure

- Should optimize APIs for mobile data and apps

- Use off-the-shelf and state-of-the-art services for faster development of product

- Guide team members with designs

- Take the end to end ownership of features and resolve customer issues on priority

- Mentor/guide/monitor junior developer

- Expertise Android/Angular to the required extent and guide app developers while

designing APIs

Opportunities in the role:

- LearnAngular, Python, Node.js, Golang, ELK stack, MEAN/MERN

- Work on AWS, Azure, Google Cloud Platform

- Work on databases like RDS, MongoDB, Big Table & DynamoDB, Redis, Aerospike

- Experience with SQL/ NoSQL Databases (RDS, DynamoDB, Google Datastore, Redis)

- Experience with ELK stack.

- Fast prototyping of proof-of concept features/application based on a brief

- Work on data engineering