Product Manager

Responsibilities:

Manage and supervise a team of service engineers and technicians who perform maintenance and service tasks on BMS equipment’s.

 Ensure the availability of spare parts and resources necessary to perform repairs and maintenance activity for complete cycle.

Set objectives, monitor team performance, and ensure work is completed on time and to required standards.

 Oversee the delivery of preventative and corrective maintenance services for BMS systems.

 Ensure compliance with Service Level Agreements (SLAs) and contractual commitments with clients.

 Coordinate and schedule routine maintenance checks and emergency repairs for BMS-related systems.

 Serve as the primary point of contact for clients regarding BMS service-related inquiries and issues.

Build and maintain strong relationships with clients by providing exceptional customer service and addressing concerns proactively.

 Conduct regular client meetings and reviews to ensure satisfaction with the service provided.

 Support clients in upgrading their BMS systems with new technologies or integrating Provide high-level technical support for service-related issues, troubleshooting complex problems that may arise within BMS systems.

 Ensure that all BMS systems and operations comply with safety regulations, building codes, and industry standards.

Maintain accurate records of maintenance activities, service reports, and equipment performance.

 Generate regular reports for clients and management on system status, service outcomes, and energy usage.

Track and report on budgetary performance, costs, and resource allocation, invoicing and AR collection from time to time.

 Assist with the development and management of the BMS service department's budget.

 Ensure that service operations are cost-effective and within the budget while maintaining high standards.

Identify areas for continuous improvement in BMS services and processes.

Stay up to date with the latest technological advancements in building management systems and incorporate them into service offerings.

At Loyalty Juggernaut, we’re on a mission to revolutionize customer loyalty through AI-driven SaaS solutions. We are THE JUGGERNAUTS, driving innovation and impact in the loyalty ecosystem with GRAVTY®, our SaaS Product that empowers multinational enterprises to build deeper customer connections. Designed for scalability and personalization, GRAVTY® delivers cutting-edge loyalty solutions that transform customer engagement across diverse industries including Airlines, Airport, Retail, Hospitality, Banking, F&B, Telecom, Insurance and Ecosystem.

Our Impact:

• 400+ million members connected through our platform.
• Trusted by 100+ global brands/partners, driving loyalty and brand devotion worldwide.

Proud to be a Three-Time Champion for Best Technology Innovation in Loyalty!!

Explore more about us at www.lji.io.

What you will OWN:

• Build the infrastructure required for optimal extraction, transformation, and loading of data from various sources using SQL and AWS ‘big data’ technologies.
• Create and maintain optimal data pipeline architecture.
• Identify, design, and implement internal process improvements, automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
• Work with stakeholders, including the Technical Architects, Developers, Product Owners, and Executives, to assist with data-related technical issues and support their data infrastructure needs.
• Create tools for data management and data analytics that can assist them in building and optimizing our product to become an innovative industry leader.

You would make a GREAT FIT if you have:

• Have 2 to 5 years of relevant backend development experience, with solid expertise in Python.
• Possess strong skills in Data Structures and Algorithms, and can write optimized, maintainable code.
• Are familiar with database systems, and can comfortably work with PostgreSQL, as well as NoSQL solutions like MongoDB or DynamoDB.
• Hands-on experience using Cloud Dataware houses like AWS Redshift, GBQ, etc.
• Experience with AWS cloud services: EC2, EMR, RDS, Redshift, and AWS Batch would be an added advantage.
• Have a solid understanding of ETL processes and tools and can build or modify ETL pipelines effectively.
• Have experience managing or building data pipelines and architectures at scale.
• Understand the nuances of data ingestion, transformation, storage, and analytics workflows.
• Communicate clearly and work collaboratively across engineering, product.

Why Choose US?

• This opportunity offers a dynamic and supportive work environment where you'll have the chance to not just collaborate with talented technocrats but also work with globally recognized brands, gain exposure, and carve your own career path.
• You will get to innovate and dabble in the future of technology -Enterprise Cloud Computing, Blockchain, Machine Learning, AI, Mobile, Digital Wallets, and much more.

ketteQ is a supply chain planning and automation platform. We are looking for an experienced AWS Devops Engineer to help manage AWS infrastructure and automation.  This job comes with a attractive compensation package, work-from-home and flex-time benefits. You will get to work on projects for large global brands with a highly experienced team based in US and India. If you are high-energy, motivated, and initiative-taking individual then this could be a fantastic opportunity for you. Candidates must meet the following requirements:

Duties & Responsibilities

• Deployment, automation, management, and maintenance of AWS cloud-based production system
• Build a deployment pipeline for AWS and Salesforce
• Design cloud infrastructure that is secure, scalable, and highly available on AWS
• Work collaboratively with software engineering to define infrastructure and deployment requirements
• Provision, configure and maintain AWS cloud infrastructure defined as cloud formation template
• Ensure configuration and compliance with configuration management tools
• Administer and troubleshoot Linux based systems
• Troubleshoot problems across a wide array of services and functional areas
• Build and maintain operational tools for deployment, monitoring, and analysis of AWS infrastructure and systems
• Perform infrastructure cost analysis and optimization

Requirements

• At least 5 years of experience building and maintaining AWS infrastructure (VPC, EC2, Security Groups, IAM, ECS, Fargate, S3, Cloud Formation)
• Strong understanding of how to secure AWS environments and meet compliance requirements
• Solid foundation of networking and Linux administration
• Experience with Docker, GitHub, Jenkins, Cloud Formation and deploying applications on AWS
• Ability to learn/use a wide variety of open source technologies and tools
• Database experience to help with monitoring and performance; PostgreSql experience preferred
• AWS certification preferred

Education

• Bachelors in Engineering or related field

Sales Intern Responsibilities:

• Working closely with the manager or assigned staff member, and completing all allocated tasks.
• Conducting desktop research, or gathering information through surveys or by speaking to clients and staff.
• Attending and participating in meetings, workshops, events, and exhibitions.
• Liaising with clients, vendors, and suppliers on behalf of the company's managers.
• Updating documents and sales records.
• Reviewing sales performance against sales targets.
• Observing and carrying out sales processes.
• Identifying potential weaknesses and offering improvement suggestions.
• Assisting managers with negotiations.
• Keeping a log of everything learned and delivering presentations to staff and other stakeholders.

Sales Intern Requirements:

• High school diploma or similar.
• Degree in marketing, business or similar may be required.
• Driver's license may be required.
• Strong self-motivation.
• Ability to work alone or as part of a team.
• Proficiency in a foreign language would be advantageous.
• Ability to cope with rejection.
• Ability to remain calm in fast-paced environments.
• Superb interpersonal skills.
• A professional appearance.

To recruit and train the Block Sales Manager for their current district.

To manage sales operation.

To identify skill gaps.

To contact potential customers to identify business opportunity.

To develop promotional programs to increase sales and revenue.

To supervise the team.

To maintain clear and complete sales reports for management review.  

To plan and coordinate sales activities for assigned projects.

To provide outstanding services and ensure customer satisfaction.