Blendr.io
https://blendr.ioAbout
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Jobs at Blendr.io
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PHPWhat makes you a great candidate
- Experience with connecting or consuming API's (REST, SOAP, GRAPHQL)
- IPAAS/ETL experience is a huge plus.
- An understanding of basic scripting. PHP is a plus
- Data modelling/data architecture/data warehousing experience
- Familiarity with CRM platforms
- Self-motivated, proactive team player Strong communication and interpersonal skills
- Bachelor’s Degree or higher in a related technical field
Your responsibilities
- Engage with Customer and Partner technical staff and developers to identify requirements
- Design their technical architecture and data model
- Assist & implement integrations, on-boarding, and deployment
- Verify the integrated solution with configuration audits and provide long-term support
- Onboard new customers for faster time-to-value
- Gather customer requirements, systems, data model, and custom metrics
- Recommend best-practice approaches
- Assist in other testing / QA activities in support of getting customers live
- Respond to Customer Support Service Requests and Escalations
- Maintain high customer satisfaction
- Partner with cross-functional teams
- Work with Product Management, Support, and Engineering to translate Customer business needs and product feedback into new solutions
- Assist the Sales teams in setting up prospective customers for success in on-boarding
- Act as a thought leader and Blendr advocate in webinars, blog postings, and speaking events
- Exhibit diplomacy, tact, and poise when working through customer issues and escalations
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