Blendr.io
https://blendr.ioJobs at Blendr.io
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What makes you a great candidate
- Experience with connecting or consuming API's (REST, SOAP, GRAPHQL)
- IPAAS/ETL experience is a huge plus.
- An understanding of basic scripting. PHP is a plus
- Data modelling/data architecture/data warehousing experience
- Familiarity with CRM platforms
- Self-motivated, proactive team player Strong communication and interpersonal skills
- Bachelor’s Degree or higher in a related technical field
Your responsibilities
- Engage with Customer and Partner technical staff and developers to identify requirements
- Design their technical architecture and data model
- Assist & implement integrations, on-boarding, and deployment
- Verify the integrated solution with configuration audits and provide long-term support
- Onboard new customers for faster time-to-value
- Gather customer requirements, systems, data model, and custom metrics
- Recommend best-practice approaches
- Assist in other testing / QA activities in support of getting customers live
- Respond to Customer Support Service Requests and Escalations
- Maintain high customer satisfaction
- Partner with cross-functional teams
- Work with Product Management, Support, and Engineering to translate Customer business needs and product feedback into new solutions
- Assist the Sales teams in setting up prospective customers for success in on-boarding
- Act as a thought leader and Blendr advocate in webinars, blog postings, and speaking events
- Exhibit diplomacy, tact, and poise when working through customer issues and escalations
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About the company
TIFIN is a fintech platform backed by industry leaders including JP Morgan, Morningstar, Broadridge, Hamilton Lane, Franklin Templeton, Motive Partners and a who’s who of the financial service industry. We are creating engaging wealth experiences to better financial lives through AI and investment intelligence powered personalization. We are working to change the world of wealth in ways that personalization has changed the world of movies, music and more but with the added responsibility of delivering better wealth outcomes.
We use design and behavioral thinking to enable engaging experiences through software and application programming interfaces (APIs). We use investment science and intelligence to build algorithmic engines inside the software and APIs to enable better investor outcomes.
In a world where every individual is unique, we match them to financial advice and investments with a recognition of their distinct needs and goals across our investment marketplace and our advice and planning divisions.
OUR VALUES: Go with your GUT
- Grow at the Edge. We are driven by personal growth. We get out of our comfort zone and keep egos aside to find our genius zones. With self-awareness and integrity we strive to be the best we can possibly be. No excuses.
- Understanding through Listening and Speaking the Truth. We value transparency. We communicate with radical candor, authenticity and precision to create a shared understanding. We challenge, but once a decision is made, commit fully.
- I Win for Teamwin. We believe in staying within our genius zones to succeed and we take full ownership of our work. We inspire each other with our energy and attitude. We fly in formation to win together.
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