Inside Sales Team Leader at Globalshiksha.com · Bengaluru (Bangalore) · 3 - 9 years · ₹4L - ₹6L / yr · Profitable · Posted 25 Feb 2022
We, at GlobalShiksha, are on a mission to Make Learning Fun for the K-12 segment by delivering high-quality, affordable supplementary educational products. The GlobalShiksha team of 150+ people works out of offices in Bengaluru. We’re backed by the top investor of the world, Accel Partners. Founded in 2011 by an IIT Graduate, GlobalShiksha is among top five Ed-tech companies of India and has the trust of 1 million parents. The opportunity as the Team Leader- Tele Sales process, you will take care of the telesales team as well as work as an individual performers to deliver on the company’s revenue goals.
Responsibilities-
- As Team leader- TeleSales, you will have the responsibility of delivering on the sales strategy & revenue goals of the company.
- Train Tele Sales Representatives to deliver their best in every call that they do & adhere to Company’s promises & call flow.
- Work closely with the recruitment team to find exceptional talents for the telesales team.
- Focus on finding out the key tracking metrics for performance improvement and implementing them.
- Engage with internal stakeholders viz. Marketing, operations etc. for smooth operations and improvements.
Who Would Be a Best Fit-
- 3+ years of experience relevant experience.
- Has very strong communication and convincing skills.
- Must be target-oriented and handled 20-30 executives.
- Must be a graduate.
Working with us, you’ll enjoy competitive compensation, a generous learning budget and an opportunity to impact thousands of lives alongside a fun, dedicated and mission-driven team. To learn more about our team and culture, follow us on social media! We are an equal opportunity employer and value diversity at our company.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Globalshiksha.com
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Title: Team Lead
Positions: 1
Experience: 1+ Edtech Team Handling experience
Fixed CTC- Up to 11 LPA
Incentives- Up to 4 LPA
What we are looking for
- Mandatory: Prior team-handling experience in EdTech sales
- Fluency in Bengali is mandatory
- Strong experience in managing and mentoring sales/admission counsellors
- Excellent communication and interpersonal skills
- Strong understanding of the EdTech sales/admission funnel
- Ability to drive team performance and achieve revenue targets
- Strong coaching, objection-handling and problem-solving skills
- Data-driven approach with good knowledge of sales metrics/KPIs
- Stable career history and strong people-management skills
Roles & Responsibilities
- Lead, manage and motivate a team of Academic/Admission Counsellors.
- Drive daily, weekly and monthly team sales targets.
- Monitor individual and team performance through key sales metrics.
- Conduct regular coaching, feedback and performance reviews.
- Support counsellors in handling difficult leads and objections.
- Track funnel movement, conversions and revenue performance.
- Ensure process adherence and maintain a high-quality sales pipeline.
- Coordinate with internal teams to improve overall business performance.
Apply now to grow your career in a fast-growing EdTech industry.
Job description
We are looking for enthusiastic Telesales executives to join our team and drive sales through effective telephone-based outreach.
Key Responsibilities
Outbound Calls: Make outbound calls to prospective customers to promote and sell our products/services.
Sales Conversion: Effectively convert leads into sales by understanding customer requirements and offering tailored solutions.
Follow-Up: Conduct follow-up calls to nurture leads and close sales opportunities.
Record Keeping: Maintain accurate records of calls, sales, and customer interactions in the CRM system.
Target Achievement: Meet and exceed daily, weekly, and monthly sales targets and KPIs.
Team Collaboration: Work closely with other team members to share best practices and improve sales strategies. Strong communication and negotiation skills
Role Description The Tele Sales role is a full-time, on-site position based in Bengaluru. The tele sales professional will conduct outbound and inbound calls to engage potential and existing clients, present Life Designer’s services, and convert leads into opportunities. Day-to-day tasks include understanding client needs, explaining service offerings, updating CRM records, and following up on prospects to close sales. The role also involves coordinating with internal teams, providing clear communication to clients, and maintaining high standards of customer experience.
Qualifications
Strong Sales skills with the ability to generate leads, pitch services, and close deals over the phone.
Excellent Communication abilities, including clear verbal communication, active listening, and professional phone etiquette.
Customer Service and Customer Support skills to handle inquiries, resolve basic issues, and build long-term client relationships.
Experience in Training or a willingness to learn sales scripts, product knowledge, and tele sales best practices.
Proven experience in tele sales, inside sales, or a similar client-facing role, preferably in tech, digital, or service industries.
Comfort using CRM tools, call tracking systems, and basic productivity software.
Ability to work in a fast-paced environment, meet targets, and manage multiple leads simultaneously.
Minimum educational qualification of a high school diploma; a bachelor’s degree in business, marketing, or related fields is an advantage.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon