Internship - Python/ ML/Artificial Intelligence - 2-6 months

Hello Sir/Madam.

Greetings of the day...!!!

About Us :

Profcyma Global is the top IT & Digital marketing company based in Pune, Maharashtra. We have a team of highly skilled professionals that are committed to their work. At Profcyma Global, we cover all heads of IT and Digital Marketing operations. Our extensive clientele proves that we have proven to be one of the leading providers of IT and Digital Marketing services. Knowing the theory is not enough, but experience plays a crucial role in effective and sustainable product development. We use the latest technology and innovative strategies to complete our projects, whether it is website or app development, digital marketing, brand awareness, etc. With each passing day, we focus on developing and upgrading our skill sets to meet the top-notch trends in the IT industry.

Job description

² About the Role:

We are seeking an experienced Quality Analyst to contribute to the full software development lifecycle. This role involves designing and executing comprehensive test plans, ensuring the quality of .NET applications and websites through rigorous testing processes, and collaborating with development teams to enhance system functionality and reliability.

² Key Responsibilities:

l Work closely with leadership, senior developers, and clients to define and understand project requirements, ensuring clarity and alignment.

l Participate actively in agile development processes, including sprint planning and QA updates.

l Conduct functional and end-to-end testing to validate application performance and reliability. Develop and execute functional, regression, and end-to-end automated tests.

l Create and manage automation scripts for efficient and accurate testing. Utilize tools like bUnit, xUnit, or Selenium to enhance testing processes.

l Review code for potential issues and collaborate with developers to identify system improvements.

l Track and manage defects, ensuring timely resolution and thorough documentation.

l Maintain detailed functional and technical documentation related to testing processes and results.

l Coordinate with third-party partners and contractors as needed to support testing and deployment efforts.

² Good to know:

l Knowledge of any automation tool eg Selenium, Cypress, Protractor, etc

l Performance test using JMeter, Flood.io, etc

l Experience of Browser Stack, Lamdatest, etc

l Experience in Junit/NUnit/Page Object Framework, etc

l Knowledge of DevOps.

l A passion for continuous improvement in both technology and process.

l Strong interpersonal, problem solving, and organizational skills

² What you need: Basic Skills

l Experience with SQL Server, including query optimization.

l Familiarity with version control systems like Git.

l Strong communication skills and the ability to work effectively in a remote environment.

l Experience with test plans and tools such as bUnit, xUnit, or Selenium.

l Experience in software testing, both manual and automation.

l Strong analytical skills and a keen attention to detail.

l Proactive approach with excellent problem-solving and communication skills.

l At least 2 years experience of experience in developing and executing comprehensive test plans and improving software quality.

• Participate in requirements analysis and design 
• Development of Web applications and RESTful APIs using C#, .NET Core, ASP.NET Core, .NET Framework 4.7, C#, ASP.NET MVC, LINQ, Entity Framework 6.0, EF Core
• Development of Microservices using Clean Architecture, CQRS, .NET Design Patterns, SOLID Principles and Object-oriented design & analysis (OOA & OOD)
• Development of Microservices using Microsoft Azure or AWS, Dockers and Kubernetes
• Write clean, scalable code using .NET programming languages (C#)
• Write Microsoft SQL queries and optimize both external and internal DB processes and procedures.
• Use automation tools, following CI/CD best practices in an established DevOps team.
• Write unit and integration tests using Moq
• Collaborate with internal teams to produce software design and architecture
• Develop documentation throughout the software development life cycle (SDLC)
• Serve as an expert on applications and provide technical support  

• Design, build and deploy effective SSIS packages to validate, synthesize, transform customer data for integrated business planning and analytics
• Understand platform’s data model (table structures, linkages, optimal designs) for designing various planning use cases
• Review and analyse the data provided by customers along with its technical/functional intent and interdependencies
• Participate in the technical design, data requirements gathering and making recommendations on best practices, in case of inaccurate or missing data
• Design and automate the data loading and insights generation process with intelligent checks and balances for sustained value delivery
• Create and execute test plans,document issues and track progress at resolving issues.

• Hands-on experience with salesforce CPQ
• Judges the trade-offs with technology and feasibility and makes choices that fit the constraints of the project.
• Serves as the technical expert on Appirio projects focused on Salesforce.com, vlocity and the Force.com platform.
• Designs and implements business technology solutions focused on cloud-based business applications, specifically, Salesforce.com.
• Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration, testing and deployment.
• Works directly with clients to lead projects, facilitates business process analysis sessions, develops and delivers key components of technology solution.
• Provides mentoring and guidance to other team members, including offshore team members.
• Conducts business with the utmost professionalism including:
• Fulfills commitments consistently on-time and proactively escalates commitments that are in jeopardy. 
• Attends meetings on time, always.   
• Judges the tradeoffs with technology and feasibility and makes choices that fit the constraints of the project.
• Familiar with project management fundamentals and fulfilling the project management role on projects.
• Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration, testing and deployment. 
• Works directly with clients to lead projects, facilitates business process analysis sessions, develops and delivers key components of technology solution. 
• Provides mentoring and guidance to other team members, including offshore team members. 
• Confident and willing to challenge a customer and guide the customer towards the appropriate solution for their needs and push back if a customer is asking for solutions that aren't in their best interest.
• Ability to guide customer towards creative uses of standard cloud software functionality to meet business requirements instead of simply relying on custom code solutions. 
• Travels to client site as required.  
• Generates timely status reports, time tracking, and expense reports.
•  
• Understand platform limitations and design alternatives to work around limitations
• Ability to split time between many projects at once
• Identify when business requirements conflict with technical capabilities
• Provide constructive feedback to project teams
• Monitor technical deliverables for consistent quality as well as compliance with Appirio standards
• Partner with project managers to monitor project status and risk areas
• Perform the most advanced design and development tasks

About Us

We have grown over 1400% in revenues in the last year.

Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.

Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.

Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. 

We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups. 

We are a fully remote team.

Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.

As a Site Reliability Engineer you will be in charge of:

• Designing, analyzing and troubleshooting large-scale distributed systems
• Engaging in cross-functional team discussions on design, deployment, operation, and maintenance,  in a fast-moving, collaborative set up
• Building automation scripts to validate the stability, scalability, and reliability of interface.ai’s products & services as well as enhance interface.ai’s employees’ productivity
• Debugging and optimizing code and automating routine tasks
• Troubleshoot and diagnose issues (hardware or software), propose and implement solutions to ensure they occur with reduced frequency
• Perform the periodic on-call duty to handle security, availability, and reliability of interface.ai’s products 
• You will follow and write good code and solid engineering practices

You can be a great fit if you are :

1. Extremely self motivated
2. Ability to learn quickly
3. Growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
4. Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
5. Passionate about the possibilities at the intersection of AI + Banking
6. Worked in a startup of 5 to 30 employees
7. Developer with a strong interest in systems Design. You will be building, maintaining, and scaling our cloud infrastructure through software tooling and automation. 
8. 4-8 years of industry experience developing and troubleshooting large-scale infrastructure on the cloud
9. Have a solid understanding of system availability, latency, and performance
10. Strong programming skills in at least one major programming language and the ability to learn new languages as needed  
11. Strong System/network debugging skills
12. Experience with management/automation tools such as Terraform/Puppet/Chef/SALT
13. Experience with setting up production-level monitoring and telemetry
14. Expertise in Container management & AWS
15. Experience with kubernetes is a plus
16. Experience building CI/CD pipelines
17. Experience working with Web sockets, Redis, Postgres, Elastic search, Logstash
18. Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
19. Ability to effectively articulate technical challenges and solutions.
20. Proactive outlook for ways to make our systems more reliable

• Should have experience in  developing and working on consumer facing web/app
• Proficient understanding of JavaScript libraries and frameworks ReactJS
• Proficient understanding of server side rendering through Next.js
• Proven skillsets in responsive Web UI development for enterprise application using technologies such as HTML5, CSS, JavaScript, JQuery, Bootstrap, React JS Good understanding of Data Structures, Algorithms and Operating Systems
• Should have experience on HTML5/CSS3, Javascript ,Redux, APIs Integration
• 3-4 years of experience in building client side cross platforms javascript apps in Web & mobile.
• Good experience of developing and integrating APIs
• Develop high-quality software design and architecture
• Review and debug code
• Find and address performance issues
• Proficient understanding of Git