Product Management Intern

We're looking for a highly experienced Senior .NET Developer (6-8 years) ready to step up as a Solution Architect and technical leader. This role requires end-to-end ownership of the entire SDLC, from design and coding to production deployment.

You will be the technical anchor for the team, enforcing quality, mentoring peers, and ensuring robust deployment using Azure cloud components, especially Azure Container Apps.

Section 1: Technical Leadership & Architecture :

This section focuses on the Design, Coding, and Core Technology expertise required.

• Cloud Deployment (MANDATORY): Required expertise in Azure cloud services, specifically designing and deploying applications using Azure Container Apps for hosting and scaling microservices.
• Architecture & Hands-on Coding: Lead architectural design and build secure, high-performant RESTful Web APIs using .NET 8+.
• Data & Performance: Deep expertise in Entity Framework (EF) Core (Code-First) and advanced LINQ. Must be able to conduct in-depth performance analysis and optimization.
• Code Quality & Security: Enforce high standards through meticulous code reviews and mandatory experience using SonarQube to manage code quality and security.

Section 2: Project Ownership & Quality Control

This section focuses on SDLC Management, Team Interaction, and Delivery accountability.

• Full SDLC Ownership: Own the entire development lifecycle, managing features from task assignment and development through to QA release and final production push.
• Task Management & Support: Take charge of feature breakdown, assign tasks based on complexity, and act as the primary point of contact to resolve daily blockers.
• Quality Assurance: Control and monitor unit test coverage and quality.
• Process Management: Manage the Pull Request (PR) process, ensuring timely and quality code integration.
• Accountability: Demonstrate and maintain strong technical ownership of the project's codebase, processes, and delivery timeline.

Alorica is a leading provider of Business Process and Customer Satisfaction Outsourcing solutions that span the entire customer lifecycle. But that’s just a very technical way of saying what we really do, which is to make lives better…one interaction at a time.

100,000 strong and dedicated to delivering insanely great customer experiences to people across the globe. It’s our privilege to partner with the world’s largest and most respected brands—embracing every day and every challenge with Passion, Performance, and Possibilities.

The world’s largest provider of customer experiences to North American consumers.

We Serve More than 200 Major Clients Worldwide, Including:

• 4 of the top 5 wireless providers
• 4 of the top 8 healthcare companies on the Fortune 500
• 4 of the top 10 banks on the Fortune 500
• 5 of the world’s largest retailers
• 4 of the top 10 largest car manufacturers
• 10 of the top 20 regulated utility companies
• 3 of the 5 largest technology companies
• Provide customer support and resolve customer queries via call.
• Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed.
• Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
• Candidate should be flexible to work in 24*7 environments (US Shift).
• Freshers to 5yrs of experience with Customer Support * 
• Experience in an International Voice Process.
• The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels.
• Candidates who have experience into domestic Voice Process can be considered as freshers.

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us. 

At Alorica, we’re all about putting our team members on a passionate, rewarding career path—and we work hard to craft an insanely great work environment for our colleagues. A place where you can be yourself. Where you can work hard and play hard. Where you can get involved in the community. And where doing the right thing—and taking care of one another—is an integral part of who we are.

• Job Category
• Customer Experience
• Posting Date
• 10/01/2025, 11:42 AM
• Locations
•  Pritech Park SEZ Block12, IN
• Apply Before
• 10/06/2025, 11:42 AM
• Job Schedule
• Full time
• Job Shift
• Night

Roles & Responsibilities : 

Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying).

Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).

Promote awareness of brand image internally and externally.

Gather materials and assemble information packages (e.g., brochures, promotional materials).

Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process.

Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.

Develop and maintain positive working relationships with others; support the team to reach common goals; listen and respond appropriately to the concerns of other employees.

Comply with quality assurance expectations and standards.

Perform other reasonable job duties as requested by Supervisors.

Qualifications :

Bachelor’s Degree in Business Administration or related field required

2+ years’ of sales experience

Strong proficiency in Microsoft Excel, Word, and Access

Ability to work well in a fast-paced environment

Excellent team development and leadership skills

Job Description:

We are seeking a talented and experienced React Developer to join our dynamic team. As a React Developer, you will be responsible for designing, implementing, and maintaining user interfaces for our web applications. The ideal candidate is passionate about front-end development, has expertise in React.js, and is well-versed in related technologies such as Redux Toolkit, Redux Saga, MUI (Material-UI), and TypeScript.

Key Responsibilities:

- Develop robust and responsive user interfaces using React.js and related technologies.

- Implement state management with Redux Toolkit and handle asynchronous operations efficiently using Redux Saga.

- Utilize MUI (Material-UI) to create visually appealing and user-friendly components.

- Design and implement custom hooks to enhance code modularity and maintainability.

- Implement OAuth-flow and JWT for secure and seamless user authentication.

- Work with JSON data and integrate external services using Amplify.

- Ensure responsive design principles are applied to deliver an optimal user experience across devices.

- Collaborate closely with cross-functional teams, including UI/UX designers and back-end developers.

- Adhere to coding standards such as Airbnb and use ESLint for consistent code quality.

- Demonstrate strong logical thinking and problem-solving skills in the development process.

- Contribute to the continuous improvement of development processes and best practices.

Key Skills:

- Proficiency in React.js and a solid understanding of its core principles.

- Experience with state management using Redux Toolkit and handling asynchronous operations with Redux Saga.

- Familiarity with MUI (Material-UI) for creating modern and responsive user interfaces.

- Expertise in designing and implementing custom hooks for code modularity.

- Knowledge of OAuth-flow, JWT, and secure authentication practices.

- Experience working with JSON data and integrating external services using Amplify.

- Solid understanding of TypeScript for type-safe React applications.

- Strong command of JavaScript, including ES6+ features.

- Experience with responsive design principles for optimal user experience across devices.

- Adherence to coding standards such as Airbnb and proficiency in using ESLint for code consistency.

- Strong logical thinking and problem-solving skills.

If you are a proactive React Developer with a passion for crafting exceptional user experiences and possess the skills outlined above, we encourage you to apply. Join our team and be a key player in the development of innovative and impactful web applications.

Responsibilities

• Develop, deploy, and maintain scalable products
• Participate in code reviews, and design discussions to ensure code quality and distribute knowledge
• Pair with team members for functional and non-functional requirements to write well-crafted, well-tested, readable, and maintainable code.
• Help to define roadmap and architecture based on technology and business needs
• Understand business requirements and work closely with the business to provide solutions

Eligibility

• Strong expertise in Backend Python Development with skills to create APIs, integrate the functions into UI, and store and retrieve data from a variety of databases.
• Strong experience with Django/Flask.
• Strong experience in writing unit tests.
• B.Tech/B.E (Preferred CSE)

We are looking for a Full Stack developer responsible for the development and maintenance of Vyapar server-side infrastructure. Your primary focus will be building and maintaining the complete server-side infrastructure. Strong understanding of Core Javascript, HTML, CSS, and Relational Database are critical for the role.

Responsibilities:

• Translate designs and wireframes into high-quality code
• Design, build and maintain high performance, reusable, and reliable APIs
• Ensure the best possible performance, quality, and responsiveness of the APIs
• Maintaining the AWS infrastructure, security, performance and uptime
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization
• Helping the team members and guiding them for the right design and implementation

Skills:

• Strong knowledge of Javascript and NodeJs, HTML, CSS, JQuery along with great algorithmic skills.
• Good knowledge of PHP (Laravel)
• Strong knowledge of AWS Services and good experience in handling server-side infrastructure.
• Strong knowledge of design patterns and best practices.
• Strong understanding, creating, manipulating, and querying database – Mongo DB, MySql.
• Familiarity with RESTful APIs, web sockets, continuous integration, and caching technologies.
• A knack for benchmarking and optimization