Data Scientist

About MyOperator:

MyOperator was founded with a vision to empower businesses with cloud telephony solutions that enhance customer communication and call handling. Our platform helps businesses optimize every customer call and transform each interaction into a business opportunity. As cloud communication technology gains momentum globally, MyOperator is at the forefront of enabling businesses worldwide to leverage this transformative power.

At MyOperator, we champion growth, evolution, collaboration, and transparency. You’ll work alongside passionate, high-performance teams in a fully remote, open, and innovative environment where questions, suggestions, and discussions are welcomed. Whether your ideal workspace is your home, a cozy café, or a serene hilltop, we trust you to work from where you’re most productive.

✅ “You can work from anywhere.”

Role Overview:

As a Senior Visual Designer, you will be at the forefront of shaping seamless, intuitive, and visually captivating user experiences for HeyoPhone and MyOperator platforms. You’ll bring a deep understanding of Vidual and UI/UX design principles and drive innovation by solving complex design problems that align with user needs and business goals. With a strong foundation in design thinking and collaboration, you’ll work closely with marketing team members, developers, and designers to deliver high-impact designs while maintaining a consistent brand experience.

In this role, you will lead design initiatives and ensure that every design decision contributes to the growth and success of our platforms.

🎯 Key Responsibilities:

• Define and Execute Design Strategy: Create and implement design solutions that align with user goals and business objectives, ensuring consistency across all digital products.
• User-Centric Problem Solving: Use research, data, and feedback to analyze complex challenges, identify opportunities, and craft intuitive user experiences that enhance product usability.
• Cross-Functional Collaboration: Work closely with product managers, developers, and stakeholders to align design objectives with business outcomes, ensuring seamless execution of projects.
• Establish and Maintain Design Systems: Develop and manage scalable design systems that ensure brand consistency and usability across all touchpoints.
• Measure and Optimize Performance: Leverage quantitative and qualitative data to measure the effectiveness of design decisions and iterate to improve user experience.
• Uphold Brand Standards: Ensure that all design solutions reflect the MyOperator brand identity and are aligned with brand guidelines.
• Advocate for UX Best Practices: Promote user-centered design principles and advocate for accessibility and usability standards.

📚 Requirements:

• 5+ years of experience as a Visual Designer, UX/UI Designer, or similar role in a product-based organization.
• Bachelor’s degree in Design, Fine Arts, Engineering, or a related field.
• Strong expertise in UX design processes, usability principles, UI patterns, and user research methodologies.
• Demonstrated proficiency in Design Systems and the ability to implement scalable design frameworks.
• Deep understanding of human behavior, interaction design, and cognitive psychology.
• Proven experience with industry-standard design tools such as Figma, Sketch, Adobe XD, etc.
• Exceptional portfolio showcasing strong problem-solving skills, user-centered designs, and impactful product experiences.
• Experience collaborating with cross-functional teams in Agile/Scrum environments.
• Strong verbal and written communication skills with the ability to articulate design decisions effectively.
• Solid project management skills, with the ability to handle multiple projects simultaneously and meet deadlines.

🎁 Bonus Points:

• Experience mentoring or managing a team of designers.
• Understanding of business psychology and its application in product design.
• Proficiency in prototyping, wireframing, and interaction design tools.
• Exposure to brand design and marketing design principles.
• Hands-on knowledge of HTML, CSS, and front-end development frameworks (preferred but not mandatory).
• Passion for exploring emerging design technologies and trends.

🚀 What You’ll Get:

• Autonomy & Flexibility: Work from anywhere, anytime.
• Opportunities for Growth: A clear career path to advance to Senior Product Design Manager within 2-4 years, based on performance and impact.
• Collaborative Culture: Join a highly motivated, creative, and supportive team that thrives on openness and innovation.

Skill Development: Exposure to a wide variety of problem spaces and cutting-edge technologies.

Overview

As an engineer in the Service Operations division, you will be responsible for the day-to-day management of the systems and services that power client products. Working with your team, you will ensure daily tasks and activities are successfully completed and where necessary, use standard operating procedures and knowledge to resolve any faults/errors encountered.

Job Description

Key Tasks and Responsibilities:

Ensure daily tasks and activities have successfully completed. Where this is not the case, recovery and remediation steps will be undertaken.

Undertake patching and upgrade activities in support of ParentPay compliance programs. These being PCI DSS, ISO27001 and Cyber Essentials+.

Action requests from the ServiceNow work queue that have been allocated to your relevant resolver group. These include incidents, problems, changes and service requests.

Investigate alerts and events detected from the monitoring systems that indicate a change in component health.

Create and maintain support documentation in the form of departmental wiki and ServiceNow knowledge articles that allow for continual improvement of fault detection and recovery times.

Work with colleagues to identify and champion the automation of all manual interventions undertaken within the team.

Attend and complete all mandatory training courses.

Engage and own the transition of new services into Service Operations.

Participate in the out of hours on call support rota.

Qualifications and Experience:

Experience working in an IT service delivery or support function OR

MBA or Degree in Information Technology or Information Security.

Experience working with Microsoft technologies.

Excellent communication skills developed working in a service centric organisation.

Ability to interpret fault descriptions provided by customers or internal escalations and translate these into resolutions.

Ability to manage and prioritise own workload.

Experience working within Education Technology would be an advantage.

Technical knowledge:

Advanced automation scripting using Terraform and Powershell. 

Knowledge of bicep and ansible advantageous. 

Advanced Microsoft Active Directory configuration and support.

Microsoft Azure and AWS cloud hosting platform administration.

Advanced Microsoft SQL server experience.

Windows Server and desktop management and configuration.

Microsoft IIS web services administration and configuration.

Advanced management of data and SQL backup solutions.

Advanced scripting and automation capabilities. 

Advanced knowledge of Azure analytics and KQL.

Skills & Requirements

IT Service Delivery, Information Technology, Information Security, Microsoft Technologies, Communication Skills, Fault Interpretation, Workload Prioritization, Automation Scripting, Terraform, PowerShell, Microsoft Active Directory, Microsoft Azure, AWS, Microsoft SQL Server, Windows Server, Windows Desktop Configuration, Microsoft IIS, Data Backup Management, SQL Backup Solutions, Scripting, Azure Analytics, KQL.

● Understand as a social product right from our top of the funnel, the free  and the pro features for Teenagers

● Understand the target User personal

● Ideating on new program pathways and working with subject matter experts on building an active, project based learning curriculum

● Responsible for the management and organisation of all programs, across the free and paid offering

● Building data driven structures to understand the effectiveness of learning and engagement initiatives

● Coordinating with the Business, Marketing, Product and Operations teams to drive learning and engagement objectives

● Build a culture of continuous learning and constructive feedback within the team geared toward futuristic learning vision

Expectations and Skills

● Bring founder’s mindset to work everyday, high ownership and drive to make a dent, high ambition

● Super high creativity and innovation driven approach to learning

● Proven Expertise in setting up and scaling Masterclasses (Cohort based live courses) and/or Project based learning pedagogy

● Proven Experience (5+ years) in managing large specialized teams

● Understanding of a social product and the category is building and complete alignment with the mission

● Hands on leadership, we don’t want managers but amazing leaders who can drive a sports team like culture by being the Captain rather than the Coach

● Fast iterations and super fast learning temperament as a leader

● Ability to handle multiple tasks, channels, diverse global team members

● Very strong in setting processes, dashboards, workflows, tracers, project management tools to keep everyone sane as we scale!

● Deep user understanding and user driven approach rather than business focused only

•  Strong analytical and problem-solving skills
•  Ability to work independently, learn quickly and be proactive
•  10-14 years of hands-on experience working on Web Full Stack technologies, with at least 4-6 years of experience developing applications with/on React/NextJS, NoSQL, REST APIs
•  Proficiency in JavaScript/TypeDcript (ES6), NodeJS, HTML5, CSS3, CSS Preprocessors, Webpack, Gulp
•  Client-side scripting and JavaScript frameworks – jQUery, ReactJS, Redux, Babel, JSX
•  Experience in designing high-performance REST APIs and associated data structures
•  Familiarity with developing microservices using containerization technologies such as docker, Kubernetes, etc.
•  Working knowledge of git and using branches for development

We are looking for a DevOps Lead to join our team.

Responsibilities

• A technology Professional who understands software development and can solve IT Operational and deployment challenges using software engineering tools and processes. This position requires an understanding of both Software development (Dev) and deployment

Operations (Ops)

• Identity manual processes and automate them using various DevOps automation tools

• Maintain the organization’s growing cloud infrastructure

• Monitor and maintain DevOps environment stability

• Collaborate with distributed Agile teams to define technical requirements and resolve technical design issues

• Orchestrating builds and test setups using Docker and Kubernetes.

• Participate in designing and building Kubernetes, Cloud, and on-prem environments for maximum performance, reliability and scalability

• Share business and technical learnings with the broader engineering and product organization, while adapting approaches for different audiences

Requirements

• Candidates working for this position should possess at least 5 years of work experience as a DevOps Engineer.

• Candidate should have experience in ELK stack, Kubernetes, and Docker.

• Solid experience in the AWS environment.

• Should have experience in monitoring tools like DataDog or Newrelic.

• Minimum of 5 years experience with code repository management, code merge and quality checks, continuous integration, and automated deployment & management using tools like Jenkins, SVN, Git, Sonar, and Selenium.

• Candidates must possess ample knowledge and experience in system automation, deployment, and implementation.

• Candidates must possess experience in using Linux, Jenkins, and ample experience in configuring and automating the monitoring tools.

• The candidates should also possess experience in the software development process and tools and languages like SaaS, Python, Java, MongoDB, Shell scripting, Python, PostgreSQL, and Git.

• Candidates should demonstrate knowledge in handling distributed data systems.

Examples: Elastisearch, Cassandra, Hadoop, and others.

• Should have experience in GitLab- CIRoles and Responsibilities

Note:

• Should have hands-on core knowledge of Java.
• Must have min 3-5 years of experience.

Kindly do not apply otherwise.

Candidates must also fill out this form to start their processes. -> https://forms.gle/mBUAdg2NfrL6DF479

Looking for 5+ years of experienced Java developers to work on a new-age lending finance company based in Pune. We empower established banks with the lending ecosystem of the future. Backed by HDFC, we are on a mission to grow our current transactional amount of 13 Bn+ to tenfolds in the near future.

Our tech stack is one of the most exciting and ahead of its times where we would be expecting you to get your hands practical on these things.

- Ability to communicate effectively verbally and in writing.

- Mentoring junior developers with code reviews design reviews and unit tests.

- Code Versioning (Git, Bitbucket)

- Java

• Collections

• Multi-threading, Background Scheduling

• Design & Architecture patterns

• Springboot, MVC, API-first philosophy

• Understanding fundamental design principles behind a scalable application

• Work with database versioning concepts using Java.

- Api Gateways - APiCurio, Kong, Open API Concept

- Redis, Kafka, ElasticSearch

- DB - PSQL, Aurora, MongoDB

- Deployment - basic understanding of Docker, Kubernetes, Terraform AWS

- Alerting & Monitoring - grafana, elasticsearch, kibana, fluentd, prometheus

Although the full list of the tech stack is very vast, and we've multiple developers for each part of the stack, we would expect any senior role to understand the basics of other services end of the day, but be fluent in Core Java.

Senior Netskope Technology Stack Expert (SWG/CASB/ZTNA)

Duties and Responsibilities:

• Hands on experience configuring rules and policies across the SWG/CASB/ZTNA platforms.
• Lead the Deployment and Operationalization of the Netskope Technology stack
• Defining and implementing procedures and policies to ensure proper maintenance of the environment
• Implement the process, systems, and technology required to fully maximize the platforms security capabilities
• Develop strategy, execution roadmap, priorities, and investment plans
• Partner with the leadership team to define strategic objectives
• Work closely with IT, Engineering and Security teams to ensure appropriate protections are in place while maintaining a continuity of service
• Engage Netskope’s technical teams in troubleshooting issues with current or new integrations

Required Experience and Skills:

• 5 - 7 years of leadership experience leading a team
• 3 - 5 years of experience hands-on technical design, implementation, and leadership of enterprise deployments
• Excellent knowledge and prior experience supporting network security technologies including but not limited to Proxies, NG Firewalls, SSL/IPSec, VPN’s, SSO, DLP and Encryption gateways
• Strategic capability to lead and innovate while thriving in a fast-moving environment
• A bias for action, results and delivery, with a high quality bar
• Proven track record of developing people, leading and managing high-performing teams
• An innate ability to create a sense of loyalty, trust, and positive culture. Ability to energize people and teams and establish cross functional cooperation
• Forward-thinking and problem-solving mindset; drawn to building off ambiguous and unsolved problems and “making it happen”
• Demonstrated ability to interface and maintain effective relationships with all levels of employees in a team-oriented environment