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FOUNDED
2017
TYPE
Product
SIZE
20-100
STAGE
Raised funding
Why join us
Clootrack is an AI-Driven Real-Time Customer Experience Analytics for Enterprises that gives granular qualitative insights from real customer conversations. Clootrack supercharges your customer experience to retain your customers and to increase your profitability.

The people behind Clootrack are a passionate team of innovators – We are building the world’s fastest customer experience analytics platform – using the most cutting-edge AI and NLP. Every team member here is a game-changing part of transforming the future of Customer Experience with AI. 

And, we are looking for motivated team players to join our expanding group!


If you are an AI enthusiast and looking forward to being a part of a growing organization, come join us!

Company video

Jobs at Clootrack

Content Writer

at Clootrack

Founded 2017  •  Product  •  20-100 employees  •  Raised funding
Content Writing
Blogging
Creative Writing
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Remote only
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0 - 4 yrs
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₹2.5L - ₹3.5L / yr

Content Goal:

 

Creating engaging and high-quality content. Stories that evoke emotion, happiness, surprise and affirmation to craft unicorn content. Ensure our content addresses a cutting-edge solution, a pressing topic or a typical pain point. 

 

Job Description

We are in search of a skilled SEO content developer, knowledgeable and fluent in the diverse and compelling world of digital content. If you possess outstanding knowledge and skills in the English language, have a passion and native curiosity for SEO and are motivated by optimizing online marketing strategies, we'd like to talk with you!


Responsibilities Will Include:

  • Research, outline, write, proof, and publish engaging digital content.
  • Regularly develop various content types, including email, social media posts, blogs, and white papers.
  • Assist in content calendar preparation. 
  • Brainstorm & ideate with the content marketing team.
  • Collaborate with other departments to create innovative content ideas.
  • Edit content written by other members of the team.

 

Skills & Experience:

  • 0-4 years of experience as a Content Writer/Content Developer.
  • Excellent writing skills, as well as the ability to communicate and collaborate effectively.
  • Knowledge of digital marketing tactics, including SEO, email marketing, and web analytics.
  • Knowledge of software development terms and lingo.
  • Bachelor's degree in English, Journalism or related field.
  • Experience using WordPress.
  • Experience in the IT industry.
  • Experience as a Content Editor (preferred)
Job posted by
Sonam Thorat

Data Science Internship (Paid)

at Clootrack

Founded 2017  •  Product  •  20-100 employees  •  Raised funding
Data Science
Data engineering
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Remote only
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0 - 1 yrs
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₹15,000 - ₹20,000 / mo

We are looking for “Data Science - Interns” to be a part of our Data Science Team. The candidate needs to take an active role in interacting with the Data Science Team to benchmark platform outputs to improve value to customers.

 

The job scope includes:

- Work closely with the Data Science Team to understand their problem 
   statements.

- Participate in and coordinate data quality check activities.

- Analyze the resulting data (Precision, Recall, Confusion Matrix etc.). 
  Communicate/Present results with other teams.

- Keeping records of progress in each iteration/release of the deliverables.

- Identify/infer possible improvements in the deliverables

 

To be considered for this role, you will need:

- Very good problem solving capabilities, Analytical thinking and aptitude

- Very good team player, with drive to work with complete ownership

- Excellent communication and presentation skills

- Microsoft Excel/Spreadsheet skills

- Knowledge of tools like Google Data Prep, OpenRefine and Python 
  Scripting will be an advantage

 

Duration of  Internship:

The applicant should be available for a minimum of 3 months for internship. Placement offers will be provided based on performance.

Job posted by
Sonam Thorat

HR Executive

at Clootrack

Founded 2017  •  Product  •  20-100 employees  •  Raised funding
Human Resources (HR)
Recruitment/Talent Acquisition
Recruitment
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Remote only
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2 - 3 yrs
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₹3L - ₹4.5L / yr

The role:

Over the past year, we have gone from strength to strength and we are now looking for a self-motivated HR Executive to join our team and support our end-to-end recruitment process. Ultimately, you will help us build a strong employer brand and ensure we provide a positive candidate experience.

 

Key responsibilities:

  • Source candidates through online channels (e.g. Cutshort, LinkedIn, etc. and portfolio sites).
  • Screen CVs and applications and update candidates on hiring processes.
  • Interview candidates during various hiring stages, including phone and first-round stages.
  • Collaborate with hiring managers to write job ads for current openings.
  • Advertise job openings on careers pages, job boards and social networks (e.g. LinkedIn).
  • Coordinate with hiring managers on the status of open positions.
  • Answer candidate's queries regarding the application process.
  • Provide interview feedback.
  • Help new hires onboard & few admin activities.
  • Ad-hoc HR duties.

About you:

  • Excellent verbal and written communication skills.
  • Work experience as an Internal Recruiter or similar role.
  • Experience of full-cycle recruiting end to end.
  • Ability to work in a fast-paced organisation.
  • Experience of using Excel and MS word essential.

About Clootrack

Clootrack is the World's fastest customer insights platform that understands the voice of customers. Clootrack's clients are Fortune 500 companies with a commendable record of using data to arrive at decisions. Clootrack uses cutting edge advancements in Natural Language Processing and AI to build its platform. Clootrack is funded by renowned VC firms. 

Job posted by
Sonam Thorat

Lead Software Engineer (SDE-III) - Backend

at Clootrack

Founded 2017  •  Product  •  20-100 employees  •  Raised funding
Data Structures
Python
Object Oriented Programming (OOPs)
Django
Relational Database (RDBMS)
Agile/Scrum
Flask
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Remote only
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4 - 8 yrs
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₹22L - ₹50L / yr (ESOP available)



Responsibilities

  • Work closely with engineering and product managers to detail the engineering scope.
  • Work with Engineering and DevOps functions to ensure system reliability, availability and scalability
  • Continuously champion high-quality software engineering practices - from planning, implementation, test automation, documentation, code reviews, scaling, performance, metrics, logging, and monitoring - essentially the entire software development lifecycle
  • Ensure the code developed is fully functional and bug-free
  • Evaluate existing and future cloud-based services to increase the efficiency of our team and/or business.
  • Grow yourself and your team - mentorship enables everyone to learn and improve
  • Ability and eagerness to manage people.

Requirements

  • Minimum 5 years of experience as a software developer
  • Proficiency in Python is preferred but not mandatory. 
  • Proficient understanding and hands-on experience on Data structures and algorithms
  • Good at problem-solving skills
  • Proficient understanding and hands-on experience on Object-Oriented Programming and Design patterns
  • Proficient understanding and hands-on experience on Django/Flask is preferred.
  • Proficient PostgreSQL or similar relational databases (non-relational databases a plus)
  • Experience in test-driven development is a plus.
  • Proficient with agile software development processes for building distributed systems
  • Self-driven to tackle challenges head-on and achieve goals
  • Excel in troubleshoot complex systems problems, debug, and find root causes
  • Excel at working in small, dynamic, and fast-paced groups
  • Motivated to not just make things work, but make things work at scale.
  • Curiosity and capacity to learn.
  • Ability to communicate in written and spoken English
  • Good team player with a drive to achieve more
  • Preferably with team leadership experience

Perks

  • 5 days working
  • Good growth
  • Learning opportunities
  • Helpful colleagues
  • Happy working environment
  • Health insurance
  • Internet allowance
Job posted by
Sonam Thorat

Senior Software Engineer (SDE-II) - Backend

at Clootrack

Founded 2017  •  Product  •  20-100 employees  •  Raised funding
Python
Django
Flask
Relational Database (RDBMS)
Object Oriented Programming (OOPs)
Data Structures
Microservices
RESTful APIs
DevOps
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Remote only
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2 - 5 yrs
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₹12L - ₹30L / yr (ESOP available)


Responsibilities

  • Work closely with engineering and product managers to detail the engineering scope.
  • Work with Engineering and DevOps functions to ensure system reliability, availability and scalability
  • Continuously champion high-quality software engineering practices - from planning, implementation, test automation, documentation, code reviews, scaling, performance, metrics, logging, and monitoring - essentially the entire software development lifecycle
  • Ensure the code developed is fully functional and bug-free
  • Evaluate existing and future cloud-based services to increase the efficiency of our team and/or business.

Requirements

  • Minimum 2 years of experience as a software developer
  • Proficiency in Python is preferred but not mandatory.  
  • Proficient understanding and hands-on experience on Data structures and algorithms
  • Good at problem-solving skills
  • Proficient understanding and hands-on experience on Object-Oriented Programming and Design patterns
  • Proficient understanding and hands-on experience on Django/Flask is preferred but not mandatory.
  • Proficient PostgreSQL or similar relational databases (non-relational databases a plus)
  • Experience in test-driven development is a plus.
  • Self-driven to tackle challenges head-on and achieve goals
  • Excel in troubleshoot complex systems problems, debug, and find root causes
  • Excel at working in small, dynamic, and fast-paced groups
  • Motivated to not just make things work, but make things work at scale.
  • Curiosity and capacity to learn.
  • Ability to communicate in written and spoken English
  • Good team player with a drive to achieve more

Perks

  • 5 days working
  • Good growth
  • Learning opportunities
  • Helpful colleagues
  • Happy working environment
  • Health insurance
  • Internet allowance
Job posted by
Sonam Thorat

Senior Software Engineer (SDE-II) - FullStack

at Clootrack

Founded 2017  •  Product  •  20-100 employees  •  Raised funding
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
Javascript
Python
Django
Flask
MySQL
PostgreSQL
icon
Remote only
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2 - 5 yrs
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₹12L - ₹30L / yr (ESOP available)

Responsibilities

  • Work closely with engineering and product managers to detail the engineering scope. 
  • Continuously champion high-quality software engineering practices - from planning, implementation, test automation, documentation, code reviews, scaling, performance, metrics, logging, and monitoring - essentially the entire software development lifecycle
  • Architecting and building frontend features in React.js
  • Ensuring a highly performant and responsive UI
  • Ensure the code developed is fully functional and bug-free

Requirements

  • 2+ years of engineering experience, ideally building products from ideation to launch with a strong engineering team
  • Motivated to not just make things work, but make things work at scale.
  • Strong programming skills in Python, Javascript.
  • Working knowledge of Django and React.js
  • Proficient understanding and hands-on experience on Data structures and algorithms
  • Good at problem-solving skills
  • Proficient understanding and hands-on experience on Object-Oriented Programming and Design patterns
  • Proficient PostgreSQL or similar relational databases (non-relational databases a plus)
  • Understanding of basic cloud computing concepts and experience in using any of the major cloud service providers
  • Experience in test-driven development is a plus.
  • Proficient with agile software development processes for building distributed systems
  • Self-driven to tackle challenges head-on and achieve goals
  • Excel in troubleshoot complex systems problems, debug, and find root causes
  • Ability to communicate in written and spoken English

Perks

  • 5 days working
  • Good growth
  • Learning opportunities
  • Helpful colleagues
  • Happy working environment
  • Health insurance
  • Internet allowance
Job posted by
Sonam Thorat

Lead Software Engineer (SDE-III) - FullStack

at Clootrack

Founded 2017  •  Product  •  20-100 employees  •  Raised funding
Design patterns
Systems design
Django
Flask
React.js
Python
Javascript
icon
Remote only
icon
4 - 8 yrs
icon
₹20L - ₹50L / yr (ESOP available)

Responsibilities

  • Work closely with engineering and product managers to detail the engineering scope. 
  • Continuously champion high-quality software engineering practices - from planning, implementation, test automation, documentation, code reviews, scaling, performance, metrics, logging, and monitoring - essentially the entire software development lifecycle
  • Architecting and building frontend features in React.js
  • Ensuring a highly performant and responsive UI
  • Ensure the code developed is fully functional and bug-free
  • Evaluate existing and future cloud-based services to increase the efficiency of our team and/or business.
  • Grow yourself and your team - mentorship enables everyone to learn and improve
  • Ability and eagerness to manage people.

Requirements

  • 4+ years of engineering experience, ideally building products from ideation to launch with a strong engineering team
  • Motivated to not just make things work, but make things work at scale.
  • Strong programming skills in Python, Javascript.
  • Working knowledge of Django and React.js
  • Proficient understanding and hands-on experience on Data structures and algorithms
  • Good at problem-solving skills
  • Proficient understanding and hands-on experience on Object-Oriented Programming and Design patterns
  • Proficient PostgreSQL or similar relational databases (non-relational databases a plus)
  • Understanding of basic cloud computing concepts and experience in using any of the major cloud service providers
  • Experience in test-driven development is a plus.
  • Proficient with agile software development processes for building distributed systems
  • Self-driven to tackle challenges head-on and achieve goals
  • Excel in troubleshoot complex systems problems, debug, and find root causes
  • Motivated to not just make things work, but make things work at scale.
  • Curiosity and capacity to learn.
  • Ability to communicate in written and spoken English
  • Preferably with team leadership experience

Perks

  • 5 days working
  • Good growth
  • Learning opportunities
  • Helpful colleagues
  • Happy working environment
  • Health insurance
  • Internet allowance
Job posted by
Sonam Thorat

VP - Marketing

at Clootrack

Founded 2017  •  Product  •  20-100 employees  •  Raised funding
Marketing
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Remote only
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6 - 8 yrs
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₹25L - ₹32L / yr (ESOP available)

Clootrack is looking to hire a young and dynamic B2B SAAS marketing expert who could own our marketing initiatives to drive demand through brand awareness, conversion to qualified leads and helping loyal customers refer to others.

 

The role will require a passion for technology, data analytics in addition to marketing prowess. You will have responsibility for:

 

  • The development of the long-term company marketing strategy, with an emphasis on achieving B2B sales growth, market penetration and cost-effective customer acquisition

  • The development and implementation of a winning Lead Generation strategy

  • Take ownership of the business reputation and recognition; including brand, PR and communications

  • Working closely with the Sales Team; enabling them to meet their objectives

  • Working closely with Product Team; to define marketing strategies for new and existing products

  • Continual market reviews, consumer trends and the activities of competitors

  • Working with the existing Marketing team and building other functions of Marketing such as content, Digital marketing, copywriting, PR, Growth hacking etc.

 

Requirements:

  • A minimum of 6+ years of track record of successfully scaling marketing for an early stage B2B SAAS companies

  • Experience of working with a high growth or scaling business having implemented a successful lead generation marketing plan

  • You have worked within a B2B SaaS product preferably large enterprises

  • You will be looking for a fresh challenge, prepared to roll your sleeves up and deliver a winning digital media and lead generation strategy.

 

Perks:

 

  • ESOPs
  • Health insurance
  • Group personal accident insurance
Job posted by
Sonam Thorat

Insight Specialist

at Clootrack

Founded 2017  •  Product  •  20-100 employees  •  Raised funding
Analytical Skills
Market Research
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Remote only
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2 - 4 yrs
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₹10L - ₹12L / yr

Successful applicants will be  fluent at designing project plans and utilizing various methodologies, analytics and tools to  create compelling stories to help our clients make the right decisions to take the right actions 

 

KEY RESPONSIBILITIES

  • Analyze data from multiple sources to find trends, patterns and actionable insights.

  • Write clear narrative around current customer, employee or market perceptions, with succinct recommendations for clients to take action against.

  • Clearly communicate the key takeaways and methodologies to various client and internal stakeholders.

  • Manage and coordinate multiple client projects for yourself and other team members.

  • Manage the workloads and quick turnaround times in a fast paced environment.

  • Work with various teams from insights to customer success managers and technical success managers.

 

DESIRED EXPERIENCE

  • 2-4 years of experience in related fields, preferably in the customer experience or market research industry.

  • Client facing experience.

  • Excellent written and verbal communication and presentation skills.

  • Ability to prepare analyses, data plans and overall reports in MS PowerPoint.

  • Ability to effectively communicate results of data analysis into an integrated story to an audience.

  • Minimum bachelor’s degree is required. Degree in statistics, mathematics and/or market research is preferred.

 

Job posted by
Sonam Thorat

Delivery Lead - Data & Insights

at Clootrack

Founded 2017  •  Product  •  20-100 employees  •  Raised funding
Delivery Management
Delivery lead
Project Management
Data Analytics
Project delivery
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Remote only
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3 - 5 yrs
icon
₹6L - ₹12L / yr

Clootrack is an AI platform that helps brands understand how customers perceive them. We work with data at seriously large scale to derive insights that take businesses to the next level. 

We are looking for a Delivery Lead to lead our enterprise client engagements.

 

Key Skills / Knowledge required:

  • Exposure to Analytics delivery process, ability to troubleshoot using insights within the data
  • Ability to understand data and insights with respect to business requirements and context
  • Basic Database query skills, with knowledge of Web-crawling concepts is preferred
  • Relevant experience of 3-5 years 
  • Excellent communication skills
  • Team management and ability to deliver while working with cross functional teams
  • Exposure to Agile Development (Scrum / Kanban) methodology is a plus
  • Passion to understand data, and make big data useful for businesses
  • Good to have machine learning knowledge/ certification


Job Description:

  • Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Ensure that all projects are delivered on-time, within scope and within budget
  • Map business requirements to right data science solutions
  • Measure project performance using appropriate systems, tools and techniques
  • Report and escalate to management as needed
  • Establish and maintain relationships with Clients, internal stakeholders, third parties / vendors
  • Create and maintain comprehensive project documentation
  • Effectively monitor, control and support delivery, ensuring standard operating procedures and methodologies are followed
Job posted by
Sonam Thorat
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