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Clootrack Careers

https://www.clootrack.com
Founded
2017
Type
Product
Size
20-100
Stage
Raised funding
About
Clootrack is an AI-Driven Real-Time Customer Experience Analytics for Enterprises that gives granular qualitative insights from real customer conversations. Clootrack supercharges your customer experience to retain your customers and to increase your profitability.

The people behind Clootrack are a passionate team of innovators – We are building the world’s fastest customer experience analytics platform – using the most cutting-edge AI and NLP. Every team member here is a game-changing part of transforming the future of Customer Experience with AI. 

And, we are looking for motivated team players to join our expanding group!


If you are an AI enthusiast and looking forward to being a part of a growing organization, come join us!

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Shameel Abdulla
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Sonam Thorat
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Sakshi Gupta
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Sharril Priscilla
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Jobs at Clootrack

at Clootrack
DP
Posted by Sonam Thorat
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Remote only
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5 - 9 yrs
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₹12L - ₹20L / yr
Sales
SaaS
Inside Sales
B2B Marketing

Please apply here - https://clootrack.com/careers/?jobId=BFCz7UVCGNom" target="_blank">https://clootrack.com/careers/?jobId=BFCz7UVCGNom

What would you be doing?


  • A strong pipeline is the key to successful sales and the BDR is a critical contributor to the pipeline growth.
  • Outbound Prospect via various channels including phone, email, social media and video conferencing.
  • Prospect for the right prospects within the North America region.
  • Qualify and convert inbound leads.
  • Create qualified opportunities. 
  • Campaign and event follow-up.
  • Prospect at C-level, VP and Director levels.
  • Effectively articulate the value of our solution to both technical and non-technical buyers.

Qualifications :


  • Passionate and driven to excel in a startup environment 
  • A fast learner who is always looking to improve and grow 
  • Strong communication skills (both written and verbal) 
  • Confident, outgoing personality who can drive pipeline activity over the phone 
  • Must be able to work well with others as part of a team 

Preferred :

  • University degree + 2 to 5 years relevant experience
  • Experience in working in a fast paced, metrics-driven sales environment
  • Experience in working in Data Analytics or Enterprise SAAS
  • Outbound calling experience in a corporate environment
  • A demonstrable track record of exceeding targets
  • Microsoft Office and Hubspot CRM experience
  • Software sales experience
  • Eagerness to grow fast in the sales organization
Read more
at Clootrack
DP
Posted by Sonam Thorat
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Remote only
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6 - 9 yrs
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₹10L - ₹12L / yr
Sales
Account Management
Client Servicing
Enterprise sales
Account manager
+4 more

Position Summary: 

Enterprise Account Manager sells, up sells and cross sells Clootrack’s products and services to clients and is a quota carrying position. They have the ability to articulate complex solutions, build and maintain senior level relationships, and navigate across customer business units in an autonomous and remote role. Strategic Account Executives also provide technical and administrative product information and demonstrations to stakeholders within strategic accounts as needed.

 

Responsibilities:

  • Manage and grow revenue and market share at designated accounts to maximize customer satisfaction and achieve Clootrack’s strategic objectives.

  • Develop and maintain client relationships to ultimately drive revenue growth. Coordinate and plan account growth strategies along with sales, technology, customer success and delivery teams.

  • Cultivate customer relationships and ensure effective service delivery to accounts.

  • Focus on customer's satisfaction, know the customer's business and workflows, develop proper contact networks within accounts. Support execution of strategy at the account level.

  • Work with and bring in experts/specialists where required.

  • Plan, communicate and oversee the execution of monthly business development activities for named accounts. 

  • Portfolio growth in accounts by creating opportunities to connect senior customer stakeholders.

  • Responsible for forecasting, keeping management in touch with accounts in a timely fashion, gathering intelligence on competitor activity and giving feedback to marketing.

  • Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities.

  • Own account relationship and drive overall customer satisfaction for assigned accounts 

 

Requirements:

  • 6+ years of demonstrated successful Software Sales Experience (SaaS / Cloud).

  • Graduate and MBA with computer background. Startup experience & some vertical experience a plus.

  • Hands on experience of using HubSpot or similar CRM Solution or consultative sales experience. Able to clearly and directly articulate complex solution offerings - Relationship sellers.

  • Team Player: collaborate with various team members regularly. Ready to own & drive the accounts. 

  • Well versed with MS Office. 

  • Skills:- Client Servicing, Account Management, Hubspot, Consultative Selling, software sales and Account mining.

Read more
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Remote only
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0 - 3 yrs
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₹5L - ₹15L / yr
Python
Java
Data Structures
Algorithms
React.js
+1 more


Responsibilities

  • Work with Engineering and DevOps functions to ensure system reliability, availability and scalability
  • Continuously champion high-quality software engineering practices - from planning, implementation, test automation, documentation, code reviews, scaling, performance, metrics, logging, and monitoring - essentially the entire software development lifecycle
  • Ensure the code developed is fully functional and bug-free

Requirements

  • Proficient in any of the major programming or scripting languages (Java, Python, JavaScript, Golang, Ruby on Rails, etc.). Python is preferred but not mandatory.  
  • Proficient understanding and hands-on experience on Data structures and algorithms
  • Good at problem-solving skills
  • Proficient understanding and hands-on experience on Object-Oriented Programming is a Plus
  • Proficient understanding and hands-on experience on Django/Flask is preferred but not mandatory.
  • Self-driven to tackle challenges head-on and achieve goals
  • Excel at working in small, dynamic, and fast-paced groups
  • Motivated to not just make things work, but make things work at scale.
  • Curiosity and capacity to learn.
  • Ability to communicate in written and spoken English
  • Good team player with a drive to achieve more

Perks

  • 5 days working
  • Good growth
  • Learning opportunities
  • Helpful colleagues
  • Happy working environment
  • Health insurance
  • Internet allowance
Read more
at Clootrack
DP
Posted by Sakshi Gupta
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Remote only
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4 - 8 yrs
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₹15L - ₹25L / yr
Data Analytics
Team Management
Tableau
R Language

RESPONSIBILITIES

  • Building & delivering analytics mandates for our clients across different problem definitions in different B2C verticals
  • Deliver  analytical solutions for leveraging deep business understanding and analytical expertise
  • Lead client engagements and assignments to ensure successful and timely delivery of output with high quality and in accordance with client's needs and expectations
  • Understand the business problem and build the analytical solution framework leveraging advanced Clootrack analytics algorithms as well as visualization platforms as needed. Generate insights and present findings to the client that meet business requirements
  • Manage medium-sized teams, contribute to performance appraisals and develop career progression metrics.
  • The role also encompasses design & review of the solution, scaling and institutionalizing analytics for our clients, program management, and meeting our engagement goals
  • Lead by example, mentor the team & drive rigorous project management to meet client goals.

 

Education

  • Engineering from a reputed institute.
  • Good to have: MBA from a reputed institute

Qualifications & Experience

  • Proven track record to deliver Analytics engagements with at least 4 years of working experience
  • Ability to independently manage analytics engagements from start to finish, delivering actionable insight within established timelines and budget. Experience working in a consultative capacity (internal or external) is a strong plus
  • Knowledge of advanced analytics including but not limited to Regression, GLMs, survival modeling, forecasting, machine learning, decision trees etc. using statistical or analytic tools like SAS, R etc.
  • Knowledge of advanced visualization platforms like Qlikview, Tableau, Spotfire etc.
  • Demonstrated ability in driving business impact through the application of data science and analytical techniques. Understanding and leveraging the connection between data structures, analytical methods, and business applications.
  • Strong analytical thinking skills. Ability to creatively solve business problems, innovating new approaches where required.
  • Good verbal and written communication skills & must have excellent project management skills and have experience managing multiple work streams and projects at one time
  • Building and, when necessary, rebuilding -- and leading high-performance teams. Proven track record of identifying and developing analytical talent and leading a team of quantitative personnel.
  • Must have curiosity and love to ask the question 'why'
  • The person should be open to travel to client locations across multiple geographies for shorter durations depending on the engagement
  • Good to have: Analytics: SAS/R / Python; R, Visualization tools – Qlikview, Tableau, Spotfire etc.

 

Read more
at Clootrack
DP
Posted by Sonam Thorat
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Remote only
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4 - 8 yrs
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₹22L - ₹50L / yr (ESOP available)
Data Structures
Python
Object Oriented Programming (OOPs)
Django
Relational Database (RDBMS)
+2 more



Responsibilities

  • Work closely with engineering and product managers to detail the engineering scope.
  • Work with Engineering and DevOps functions to ensure system reliability, availability and scalability
  • Continuously champion high-quality software engineering practices - from planning, implementation, test automation, documentation, code reviews, scaling, performance, metrics, logging, and monitoring - essentially the entire software development lifecycle
  • Ensure the code developed is fully functional and bug-free
  • Evaluate existing and future cloud-based services to increase the efficiency of our team and/or business.
  • Grow yourself and your team - mentorship enables everyone to learn and improve
  • Ability and eagerness to manage people.

Requirements

  • Minimum 5 years of experience as a software developer
  • Proficiency in Python is preferred but not mandatory. 
  • Proficient understanding and hands-on experience on Data structures and algorithms
  • Good at problem-solving skills
  • Proficient understanding and hands-on experience on Object-Oriented Programming and Design patterns
  • Proficient understanding and hands-on experience on Django/Flask is preferred.
  • Proficient PostgreSQL or similar relational databases (non-relational databases a plus)
  • Experience in test-driven development is a plus.
  • Proficient with agile software development processes for building distributed systems
  • Self-driven to tackle challenges head-on and achieve goals
  • Excel in troubleshoot complex systems problems, debug, and find root causes
  • Excel at working in small, dynamic, and fast-paced groups
  • Motivated to not just make things work, but make things work at scale.
  • Curiosity and capacity to learn.
  • Ability to communicate in written and spoken English
  • Good team player with a drive to achieve more
  • Preferably with team leadership experience

Perks

  • 5 days working
  • Good growth
  • Learning opportunities
  • Helpful colleagues
  • Happy working environment
  • Health insurance
  • Internet allowance
Read more
at Clootrack
DP
Posted by Sonam Thorat
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The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

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Remote only
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2 - 5 yrs
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₹12L - ₹30L / yr (ESOP available)
Python
Django
Flask
Relational Database (RDBMS)
Object Oriented Programming (OOPs)
+4 more


Responsibilities

  • Work closely with engineering and product managers to detail the engineering scope.
  • Work with Engineering and DevOps functions to ensure system reliability, availability and scalability
  • Continuously champion high-quality software engineering practices - from planning, implementation, test automation, documentation, code reviews, scaling, performance, metrics, logging, and monitoring - essentially the entire software development lifecycle
  • Ensure the code developed is fully functional and bug-free
  • Evaluate existing and future cloud-based services to increase the efficiency of our team and/or business.

Requirements

  • Minimum 2 years of experience as a software developer
  • Proficiency in Python is preferred but not mandatory.  
  • Proficient understanding and hands-on experience on Data structures and algorithms
  • Good at problem-solving skills
  • Proficient understanding and hands-on experience on Object-Oriented Programming and Design patterns
  • Proficient understanding and hands-on experience on Django/Flask is preferred but not mandatory.
  • Proficient PostgreSQL or similar relational databases (non-relational databases a plus)
  • Experience in test-driven development is a plus.
  • Self-driven to tackle challenges head-on and achieve goals
  • Excel in troubleshoot complex systems problems, debug, and find root causes
  • Excel at working in small, dynamic, and fast-paced groups
  • Motivated to not just make things work, but make things work at scale.
  • Curiosity and capacity to learn.
  • Ability to communicate in written and spoken English
  • Good team player with a drive to achieve more

Perks

  • 5 days working
  • Good growth
  • Learning opportunities
  • Helpful colleagues
  • Happy working environment
  • Health insurance
  • Internet allowance
Read more
at Clootrack
DP
Posted by Sonam Thorat
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Remote only
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2 - 5 yrs
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₹12L - ₹30L / yr (ESOP available)
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
Javascript
+5 more

Responsibilities

  • Work closely with engineering and product managers to detail the engineering scope. 
  • Continuously champion high-quality software engineering practices - from planning, implementation, test automation, documentation, code reviews, scaling, performance, metrics, logging, and monitoring - essentially the entire software development lifecycle
  • Architecting and building frontend features in React.js
  • Ensuring a highly performant and responsive UI
  • Ensure the code developed is fully functional and bug-free

Requirements

  • 2+ years of engineering experience, ideally building products from ideation to launch with a strong engineering team
  • Motivated to not just make things work, but make things work at scale.
  • Strong programming skills in Python, Javascript.
  • Working knowledge of Django and React.js
  • Proficient understanding and hands-on experience on Data structures and algorithms
  • Good at problem-solving skills
  • Proficient understanding and hands-on experience on Object-Oriented Programming and Design patterns
  • Proficient PostgreSQL or similar relational databases (non-relational databases a plus)
  • Understanding of basic cloud computing concepts and experience in using any of the major cloud service providers
  • Experience in test-driven development is a plus.
  • Proficient with agile software development processes for building distributed systems
  • Self-driven to tackle challenges head-on and achieve goals
  • Excel in troubleshoot complex systems problems, debug, and find root causes
  • Ability to communicate in written and spoken English

Perks

  • 5 days working
  • Good growth
  • Learning opportunities
  • Helpful colleagues
  • Happy working environment
  • Health insurance
  • Internet allowance
Read more
at Clootrack
DP
Posted by Sonam Thorat
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Remote only
icon
4 - 8 yrs
icon
₹20L - ₹50L / yr (ESOP available)
Design patterns
Systems design
Django
Flask
React.js
+2 more

Responsibilities

  • Work closely with engineering and product managers to detail the engineering scope. 
  • Continuously champion high-quality software engineering practices - from planning, implementation, test automation, documentation, code reviews, scaling, performance, metrics, logging, and monitoring - essentially the entire software development lifecycle
  • Architecting and building frontend features in React.js
  • Ensuring a highly performant and responsive UI
  • Ensure the code developed is fully functional and bug-free
  • Evaluate existing and future cloud-based services to increase the efficiency of our team and/or business.
  • Grow yourself and your team - mentorship enables everyone to learn and improve
  • Ability and eagerness to manage people.

Requirements

  • 4+ years of engineering experience, ideally building products from ideation to launch with a strong engineering team
  • Motivated to not just make things work, but make things work at scale.
  • Strong programming skills in Python, Javascript.
  • Working knowledge of Django and React.js
  • Proficient understanding and hands-on experience on Data structures and algorithms
  • Good at problem-solving skills
  • Proficient understanding and hands-on experience on Object-Oriented Programming and Design patterns
  • Proficient PostgreSQL or similar relational databases (non-relational databases a plus)
  • Understanding of basic cloud computing concepts and experience in using any of the major cloud service providers
  • Experience in test-driven development is a plus.
  • Proficient with agile software development processes for building distributed systems
  • Self-driven to tackle challenges head-on and achieve goals
  • Excel in troubleshoot complex systems problems, debug, and find root causes
  • Motivated to not just make things work, but make things work at scale.
  • Curiosity and capacity to learn.
  • Ability to communicate in written and spoken English
  • Preferably with team leadership experience

Perks

  • 5 days working
  • Good growth
  • Learning opportunities
  • Helpful colleagues
  • Happy working environment
  • Health insurance
  • Internet allowance
Read more
at Clootrack
DP
Posted by Sonam Thorat
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The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

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Remote only
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6 - 8 yrs
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₹25L - ₹32L / yr (ESOP available)
Marketing

Clootrack is looking to hire a young and dynamic B2B SAAS marketing expert who could own our marketing initiatives to drive demand through brand awareness, conversion to qualified leads and helping loyal customers refer to others.

 

The role will require a passion for technology, data analytics in addition to marketing prowess. You will have responsibility for:

 

  • The development of the long-term company marketing strategy, with an emphasis on achieving B2B sales growth, market penetration and cost-effective customer acquisition

  • The development and implementation of a winning Lead Generation strategy

  • Take ownership of the business reputation and recognition; including brand, PR and communications

  • Working closely with the Sales Team; enabling them to meet their objectives

  • Working closely with Product Team; to define marketing strategies for new and existing products

  • Continual market reviews, consumer trends and the activities of competitors

  • Working with the existing Marketing team and building other functions of Marketing such as content, Digital marketing, copywriting, PR, Growth hacking etc.

 

Requirements:

  • A minimum of 6+ years of track record of successfully scaling marketing for an early stage B2B SAAS companies

  • Experience of working with a high growth or scaling business having implemented a successful lead generation marketing plan

  • You have worked within a B2B SaaS product preferably large enterprises

  • You will be looking for a fresh challenge, prepared to roll your sleeves up and deliver a winning digital media and lead generation strategy.

 

Perks:

 

  • ESOPs
  • Health insurance
  • Group personal accident insurance
Read more
at Clootrack
DP
Posted by Sonam Thorat
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Remote only
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2 - 4 yrs
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₹10L - ₹12L / yr
Analytical Skills
Market Research

Successful applicants will be  fluent at designing project plans and utilizing various methodologies, analytics and tools to  create compelling stories to help our clients make the right decisions to take the right actions 

 

KEY RESPONSIBILITIES

  • Analyze data from multiple sources to find trends, patterns and actionable insights.

  • Write clear narrative around current customer, employee or market perceptions, with succinct recommendations for clients to take action against.

  • Clearly communicate the key takeaways and methodologies to various client and internal stakeholders.

  • Manage and coordinate multiple client projects for yourself and other team members.

  • Manage the workloads and quick turnaround times in a fast paced environment.

  • Work with various teams from insights to customer success managers and technical success managers.

 

DESIRED EXPERIENCE

  • 2-4 years of experience in related fields, preferably in the customer experience or market research industry.

  • Client facing experience.

  • Excellent written and verbal communication and presentation skills.

  • Ability to prepare analyses, data plans and overall reports in MS PowerPoint.

  • Ability to effectively communicate results of data analysis into an integrated story to an audience.

  • Minimum bachelor’s degree is required. Degree in statistics, mathematics and/or market research is preferred.

 

Read more
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