Product Director

Overview

We are seeking a versatile Full-Stack Cloud Developer to build modern front-end Web UIs for client data presentations. In this role, you will lead the development of our internal customer interface while also functioning as a billable resource for diverse client projects. You must be agile and capable of translating complex application data logs and cloud metrics into clean, actionable dashboards. This is a client-facing position that requires strong English and presentation skills. You will be expected to interface directly with clients on special projects, presentations, and requirements gathering.

Key Responsibilities

Build modern front-end Web UIs: Design client data presentations using APIs and application data logs for both internal and external clients.

Data Visualization: Integrate observability tools like Grafana to deliver high-fidelity metrics for cloud and NOC performance tracking.

Full-Stack Development: Develop secure, multi-tenant application logic hosted in AWS and Azure environments.

Enforce Version Control: Maintain strict discipline using GitHub for all code and Terraform for infrastructure deployments.

Client Engagement: Lead presentations regarding custom-built data solutions and portal features to stakeholders.

Rigorous Documentation: Maintain detailed records of architecture, API schemas, and codebase standards for long-term maintainability. Collaborative Execution: Work within an engineering team to ensure technical goals are met and operational friction is reduced.

Required Qualifications

Full-Stack Proficiency: Expert knowledge of modern frameworks (React, Node.js, or Python) to build data-driven applications. Observability & Metrics: Strong experience with Grafana integration, embedding dashboards, and visualizing FinOps/NOC data. Documentation Discipline: Proven ability to create clear technical guides for both team members and clients.

Communication: Exceptional verbal and written English skills for high-level client presentations and engagements.

Cloud Foundations: Hands-on experience with AWS and Azure services, particularly serverless (Lambda/Azure Functions).

Tooling: Proficient with GitHub and Terraform for version control and infrastructure management.

Professional Growth & Career Path

Technical Leadership: Opportunity to own the full lifecycle of mission-critical products and grow into Lead Architect roles. Certification Support: We encourage and support growing into advanced professional-level certifications to stay ahead of the curve.

Team Culture: Participate in a culture that values collective problem-solving, mentorship, and shared technical goals.

We are looking for aSenior Full Stack Developerwith strong expertise inJavaScript/TypeScriptand hands-on experience acrossmodern frontend and backend technologies. The ideal candidate should be comfortable building scalable, high-performance web applications and collaborating closely with product, design, and engineering teams.

Key Responsibilities

• Design, develop, and maintainscalable full-stack web applications.
• Build responsive and performantfrontend applications using React.js.
• Develop and maintainbackend services using Node.js and Express.js.
• Design and optimizeSQL and NoSQL databasesto ensure data integrity and performance.
• Build, consume, and documentRESTful APIs(GraphQL exposure is a plus).
• Write clean, maintainable, and testable code following best practices.
• Participate incode reviews, branching strategies, and release processes.
• Collaborate with cross-functional teams to translate requirements into technical solutions.
• Ensure application performance, security, and scalability.
• Contribute to CI/CD pipelines and deployment processes.

Required Technical Skills

• Strong experience withJavaScript and TypeScript.
• Expertise inReact.js, includingHooks, Context API, and state management (Redux / Zustand preferred).
• Solid backend development experience withNode.js and Express.js.
• Hands-on experience with either:
• PostgreSQL(PERN stack)
• MongoDB(MERN stack)
• Strong understanding ofSQL and NoSQL database design principles.
• Experience in building and consumingREST APIs.
• Basic knowledge ofGraphQLis a plus.
• Familiarity withORMs/ODMssuch asSequelize, Prisma, or Mongoose.
• Proficiency withGit, branching strategies, and code review practices.
• Understanding ofDocker,CI/CD pipelines, and cloud platforms (AWS).

Nice to Have

• Experience working withNext.js.
• Exposure tomicroservices architecture.
• Knowledge ofmessage queuessuch asKafka or RabbitMQ.
• Experience building or maintaininghigh-scale or multi-tenant systems.

Soft Skills

• Strong problem-solving and analytical skills.
• Good communication and collaboration abilities.
• Ability to take ownership and work independently.
• Adaptable and eager to learn new technologies.

Role: DevOps Engineer

Exp: 4 - 7 Years

CTC: up to 28 LPA

Key Responsibilities

•   Design, build, and manage scalable infrastructure on cloud platforms (GCP, AWS, Azure, or OCI)

•   Administer and optimize Kubernetes clusters and container runtimes (Docker, containerd)

•   Develop and maintain CI/CD pipelines for multiple services and environments

•   Manage infrastructure as code using tools like Terraform and/or Pulumi

•   Automate operations with Python and shell scripting for deployment, monitoring, and maintenance

•   Ensure high availability and performance of production systems and troubleshoot incidents effectively

•   Monitor system metrics and implement observability best practices using tools like Prometheus, Grafana, ELK, etc.

•   Collaborate with development, security, and product teams to align infrastructure with business needs

•   Apply best practices in cloud networking, Linux administration, and configuration management

•   Support compliance and security audits; assist with implementation of cloud security measures (e.g., firewalls, IDS/IPS, IAM hardening)

•   Participate in on-call rotations and incident response activities

Job Summary:

We are seeking a detail-oriented and articulate Technical Writer to create high-quality documentation that simplifies complex technical information for a wide range of audiences. You will collaborate with developers, engineers, and product managers to produce user manuals, API documentation, online help guides, and training materials.

Key Responsibilities:

• Develop and maintain user manuals, installation guides, API documentation, and FAQs.
• Collaborate with subject matter experts (SMEs) to gather technical information.
• Translate complex concepts into clear, concise, and user-friendly content.
• Create diagrams, flowcharts, and visuals to support documentation.
• Review and edit content created by other team members for clarity and consistency.
• Maintain documentation repositories and version control using tools like Git or Confluence.
• Ensure documentation complies with company standards and style guides.

Required Skills & Qualifications:

• Proven experience in technical writing, preferably in software or IT domains.
• Excellent written and verbal communication skills.
• Ability to grasp complex technical concepts quickly.
• Familiarity with documentation tools such as MadCap Flare, RoboHelp, or Markdown editors.
• Basic understanding of software development life cycle (SDLC).
• Bachelor’s degree in English, Technical Communication, Computer Science, or a related field.

Preferred Qualifications:

• Experience with Agile methodologies.
• Knowledge of HTML, CSS, or scripting languages.
• Exposure to API documentation tools like Swagger or Postman.

English Trainer - Krishnagiri Location

Communication Trainer, Coaching for softskill and communication to school students

BUSSINESS DEVELOPMENT EXECUTIVE

SHIFT TIMING : 10AM TO 7PM

LOCATION ;WORK FROM HOME

LANGUAGES :ENGLISH AND HINDI

WE ARE LOOKING FOR A RESILIENT ,EMPATHIC BBUSSINESS DEVELOPMENT EXECUTIVE TO CONTRIBUTE TO GROWTH OF OUR COMPANY .BUSSINESS DEVELOPMENT EXECUTIVES ARE RESPONSIBLE FOR FINDING AND RETAINING CLIENTS ,ENCOURAGING EXTANT CLIENTS TO [URCHASE ADDED PRODUCTS OR FEATURES,AND REMAINING ABREAST OF CHANGES IN CONSUMPTION

REQUIREMENTS

. BACHELORS DEGREE IN BUSSINESS MANAGEMENT ,MARKETING OR RELATED FEILD.

.0-3 YEARS OF RELEVANT EXPERIENCE

.GOOD WRITTEN AND VERBAL COMMUNICATION

.ABLE TO HANDLE MULTIPLE PROJECTS SIMULTANEOUSLY UNDER PRESSURE

RESPONSIBILITIES

.ANALYZING MARKET TRENDS

.NURTURING RELATIONSHIPS WITH CLIENTS

Responsibilities

• Help define Technical Roadmap and own the entire product delivery end to end
• Work very closely with various business stakeholders to drive the execution of multiple business plans and technologies
• Improve, optimize and identify opportunities for efficient software development processes
• Hire, Develop and Retain a strong team of engineers
• Keep abreast of the changes in the industry and champion new technologies and development processes within the team
• Thinking backwards from a customer POV and relentlessly pursuing customer's cause in tech and product decisions

Apply If You have:

• Graduation/Post Graduation degree in Computer Science (IITs, IIITs and NITs preferred)
• 6-10 years of strong experience in JAVA(Spring/Hibernate/JPA/REST), JavaScript, NodeJS with good exposure to MySQL
• Experience with AWS, Microservices, Caching, Performance Optimization, Nginx, Solr, Redis, Redshift
• Experience working with agile teams and making rapid decisions in dynamic and disruptive environment
• 2+ years of leading and managing a team consisting of backend, frontend and QA.
• Hands on writing and reviewing code
• Exceptional design and architectural skills
• Strong communication skills
• High motivation to work in a fast paced, dynamic, collaborative team environment

Required qualifications and experience:

• Graduate in any specialization
• Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
• Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
• Good presentation and MS Excel skills
• Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team

Roles and responsibilities:

• Perform quantitative assessment and continuous process improvement to drive business and efficiency.
• Manage the roster and deliver on the service levels as per the agreement.
• Raise alerts on downtimes or fluctuations.
• Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
• Analyse various process gaps and raise request for new SOPs to close loop.
• Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
• Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
• Internal and external stakeholder management.
• Coordinate Application ID management and maintain records.
• Improve operational deliverables of the aligned LOBs of the outsourced partner.
• Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
• Work on better tagging of customer voice and better ways of process flows.
• Device proactive programs to reduce calls.
• Devise cross-functional and up-skilling training plans for current teams.
• Manage Transactional Training and Development of the trainers.