Product Designer

Role summary

You will handle customer queries on Freshdesk, Freshchat and WhatsApp. The role is driven by fast responses, clear communication and reliable issue resolution.

Responsibilities

1. Respond to customer queries through Freshdesk tickets, Freshchat and WhatsApp.
2. Troubleshoot basic product issues and escalate when required.
3. Update all tickets and chats with clean, accurate notes.
4. Meet first response and resolution targets as per internal SLAs.
5. Maintain a consistent brand tone in every customer interaction.
6. Capture customer feedback and pass key patterns to the product and tech teams.
7. Support CSAT and resolution rate goals through steady quality.

Objective of the role:

Deliver clear, timely and consistent support that improves customer satisfaction and reduces friction in daily operations.

Requirements

1. Bachelor’s degree or equivalent.
2. One to three years of experience in customer support.
3. Strong verbal and written communication.
4. Hands on experience with Freshdesk, Freshchat and WhatsApp based support.
5. Ability to manage multiple conversations without dropping quality.
6. Basic problem-solving and the ability to spot recurring issues.

Job Title: Customer Support Intern

Location: In-office (Okhla)

Stipend: ₹10,000 per month

Experience Required: None

⚠️ Please do not apply if you struggle with (English) grammar in your writing. Clear, professional communication is essential for this role.

YMGrad is a dynamic, fast-paced study abroad consulting firm. We specialize in guiding students through their applications to countries like the USA, Canada, Germany, and more.

We’re currently looking for a Customer Support Intern who is passionate about helping students navigate their study-abroad journey. This is an excellent opportunity to gain hands-on experience in the international education space, work closely with our consulting team, and grow into a potential full-time role.

What You’ll Do:

• Communicate with interested candidates and inform them about our services
• Collaborate with students to shortlist universities and guide them in improving their profiles
• Support the consulting team in handling student queries and maintaining smooth communication
• Help optimize client relationships and contribute to positive reviews
• Continuously learn about admissions, scholarships, and visa processes

What We’re Looking For:

• Strong written English with no grammar issues
• Interest in study-abroad processes and student counseling
• Willingness to learn and grow in a fast-paced environment
• Friendly and professional communication skills

What do you get in return?

💰 A monthly stipend of ₹10,000

🤝 The opportunity to work with a passionate, close-knit team that values collaboration and creativity

🌍 In-depth exposure to the world of international education, study-abroad opportunities, and visa processes

🧠  Flexibility and autonomy to bring your ideas to life — we value initiative and self-expression!

🚀 A chance to make real impact by helping students achieve their global education dreams

🎯 A strong candidate can expect a full-time position after completion of the internship!

Location: Bangalore or Chennai (with frequent travel across India)

Reporting to: Chief Product & Technology Officer

Compensation: ₹30–40 lacs (Cash + Equity)

Role Overview

We are looking for a Lead Product Manager to spearhead Zolvit 360 Enterprise—an AI-powered

compliance solution tailored for large Indian conglomerates. This role offers the opportunity to

build a product used by marquee clients, ensuring scalability and adaptability across industries.

Key Responsibilities

● Act as the primary interface for enterprise clients, managing relationships at senior

levels, including CFO interactions.

● Clearly identify, document, and translate complex compliance requirements into detailed

stories, guiding cross-functional development teams.

● Establish a robust and common definition for Zolvit 360 that scales across multiple

companies and future clients.

● Drive on-ground product adoption through effective stakeholder engagement, training,

and alignment.

Essential Experience

● 4–6 years of Product Management experience, ideally managing enterprise products or

platforms.

● Deep expertise in compliance management, ideally having successfully implemented

enterprise-grade compliance platforms for large Indian conglomerates or similar

enterprises.

● Background as a PM in compliance-tech companies or from Consulting firms highly

preferred.

Key Competencies

● Exceptional stakeholder management and influencing skills; ability to drive alignment

across diverse internal and external teams.

● Comfort navigating ambiguity, structuring complex problems, and prioritizing

strategically.

● Demonstrated ability to scope, launch, and rapidly scale products from pilot to full

enterprise adoption.

Education & Qualification

● Chartered Accountant (CA) preferred; candidates with strong, equivalent compliance

knowledge and relevant experience will also be considered.

Why Zolvit?

Join a dynamic team focused on solving high-impact compliance challenges for India’s leading

enterprises. This role will place you at the heart of product innovation and enterprise success,

working directly with senior leadership and industry leaders to shape the future of enterprise

compliance management.

Desired Candidate Profile:

• 6+ years of experience delivering enterprise-wide technical projects. 2-3 years of experience of which should have been spent managing, growing and retaining talent within teams
• Hands-on experience programming with RESTful APIs, Python, deployment and run time environments like Docker, Kubernetes
• Hands on front end experience in HTML, Javascript, React, and CSS.

• Deeper understanding of the network layer, HTTP, HTTPS, cookies, local storage.
• Ability to solve complex integration and product questions, looking at issues analytically.
• Organize team’s scrums, and prepare roadmap for dev tools
• Track integration success and ensure deadlines are met. Provide input to a scalable technical integration and account management process.

Desired Skills:

• Bachelor’s degree in Computer Science or relevant experience with other degrees.
• Excellent communication skills, good visual design sense, in-depth experience in developing web-based applications.
• Experience leading multi engineer projects and mentoring junior engineers.
• Ability to work in a fast-paced environment, multi-task, and perform under pressure, possessing a high level of energy, efficiency, and flexibility.
• Excellent business writing, presentation and communication skills.

Hi All,

Greetings from LMV Group

We are hiring  Female Telecallers

Education - Any graduate fresher is eligible

Age limit - 18 TO 28 years

Experience required - Fresher 0 to 6 months is required

Languages known - Telugu, English

candidate must have good communication skills.

• Build fast and efficient next-generation web applications
• Implement new features and optimize existing ones
• Collaborate with Designers to iterate on the design
• Work closely with Backend Engineers to integrate APIs and other services
•  Find and address performance issues
• Identify and communicate front-end best practices
• Customer-focused, whether responding to support queries or developing new features and functionality.
• Able to provide constructive feedback and effectively review code, guiding other UI engineers in the right direction

• 3+ years of experience in UI/frontend development.
• Hands-on experience using React as a front-end development framework.
• Sound knowledge of front-end development languages, tools and methodologies like HTML5, CSS3, JavaScript and associated technologies and toolsets (e.g. jQuery, Sass)
• Able to write front-end code that is cross-browser and cross-device friendly, through responsive or adaptive techniques is essential.
• Working knowledge of AWS for product development and deployment is preferred
• Experience using Continuous Integration (CI) / Continuous Delivery (CD) systems for development and deployment.
• Proven knowledge of Test-Driven Development (TDD).

Project

You will be working to build a browser-based IDE and various other inclusive edtech product, if you’re up for the task - apply

Requirements 

Deep understanding of HTML, CSS, and JavaScript.

Solid experience working with the PHP and latest Laravel version

Proven expertise in managing API services (REST and SOAP)

Good working knowledge in design and query optimization of databases

Familiarity with server tools (Apache) and cloud servers (Azure / AWS)

Our Culture

We are passionate about other’s success and believe that all individuals are unique and capable of reaching their full potential. Our goal is to challenge the status quo and make a difference.

Do you want to translate your skills & time into something more meaningful? Join us to empower individuals who have been neglected by society and break barriers through tech. Together, we will build a wider movement for educational equity.