business development associate/ executive

Job Title: Front Desk Executive

Job Description:

We are looking for a professional and energetic Front Desk Executive to be the face of our studio. The ideal candidate will coordinate with consultants to book consultations, ensure smooth front desk operations, and provide exceptional customer service to enhance client satisfaction.

Key Responsibilities:

• Coordinate with consultants to schedule consultations, helping them meet individual targets and earn incentives.
• Handle inquiries via phone and email, providing prompt and accurate responses.
• Ensure all Brand Standards are upheld at the front desk and throughout the studio.
• Manage front desk operations, ensuring clients receive timely, friendly, and personalized attention.
• Oversee guest relations and front office staff, maintaining a positive and professional environment.
• Compile and report on front desk statistics and performance metrics.
• Maintain high standards of conduct, dress, hygiene, and appearance for both yourself and colleagues at the front desk.
• Create efficient work schedules for front office staff to ensure smooth daily operations.

Desired Candidate Profile:

• Proven track record of lead generation/ pre sales & target achievement.
• Excellent communication skills in English, Hindi, and a regional language (specific to the location).
• Strong telephone etiquette and client handling abilities.
• Knowledge of routine operations management.
• Highly motivated and results-driven, with a focus on achieving targets.
• Comfortable working in a target-based role.
• Exceptional client management and relationship-building skills.
• Presentable, professional, and well-groomed appearance.
• Preference will be given to candidates with a strong commitment to front office operations.

This position offers an opportunity to engage directly with clients, ensuring they receive a seamless and positive experience while supporting the studio's growth and objectives.

IMP: Please read through before applying!

Nature of role: Full-time; On-site

Location: Thiruvanmiyur, Chennai

Responsibilities:

Build and manage automation workflows using n8n, Make (Integromat), Zapier, or custom APIs.

Integrate tools across JugaadX, WhatsApp, Shopify, Meta, Google Workspace, CRMs, and internal systems.

Develop and maintain scalable, modular automation systems with clear documentation.

Integrate and experiment with AI tools and APIs such as OpenAI, Gemini, Claude, HeyGen, Runway, etc.

Create intelligent workflows — from chatbots and lead scorers to content generators and auto-responders.

Manage cloud infrastructure (VPS, Docker, SSL, security) for automations and dashboards.

Identify repetitive tasks and convert them into reliable automated processes.

Build centralized dashboards and automated reports for teams and clients.

Stay up-to-date with the latest in AI, automation, and LLM technologies, and bring new ideas to life within Jugaad’s ecosystem.

Requirements:

Hands-on experience with n8n, Make, or Zapier (or similar tools).

Familiarity with OpenAI, Gemini, HuggingFace, ElevenLabs, HeyGen, and other AI platforms.

Working knowledge of JavaScript and basic Python for API scripting.

Strong understanding of REST APIs, webhooks, and authentication.

Experience with Docker, VPS (AWS/DigitalOcean), and server management.

Proficiency with Google Sheets, Airtable, JSON, and basic SQL.

Clear communication and documentation skills — able to explain technical systems simply.

Who You Are:

A self-starter who loves automation, optimization, and innovation.

Comfortable building end-to-end tech solutions independently.

Excited to collaborate across creative, marketing, and tech teams.

Always experimenting with new AI tools and smarter ways to work.

Obsessed with efficiency, scalability, and impact — you love saving time and getting more done with less.

What You Get:

A strategic and hands-on role at the intersection of AI, automation, and operations.

The chance to shape the tech backbone of Jugaad and influence how we work, scale, and innovate.

Freedom to experiment, build, and deploy your ideas fast.

A young, fast-moving team where your work directly drives impact and growth.

Responsibilities

- To analysis business requirements, prepare design and implementation recommendations and estimate development effort

- Collaborate with cross-functional teams to define, design, and ship new features

- Lead or participate in design reviews, code reviews and architecture evolution discussions

- Unit-test code for robustness, including edge cases, usability, and general reliability

- Work on bug fixing and improving application performance

- Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Required Skills

- Experienced with front-end programming language with React JS.

- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.

- Thorough understanding of React.js and its core principles.

- Experience with popular React.JS workflows (such as Flux or Redux)

-Experience on .Net Core

-Experience in database MS SQL

What we are looking for in our Frontend Engineering Manager:

• You'll be responsible for managing frontend projects from conception to completion, ensuring their scalability and impact.
• Collaborate with designers to create visually appealing solutions while ensuring quality and performance are not compromised, providing expertise in front-end technologies, interactions, and optimizations.
• Maintaining close collaboration with key stakeholders, particularly in marketing, you'll facilitate communication essential to project success.
• Technical expertise is essential. Our frontend engineering team is distinguished by its hands-on coding proficiency.
• You'll thrive in our dynamic, fast-paced environment, demonstrating a passion for continuous learning and the ability to mentor others.

What we expect from the candidate:

• 8 (Min) to 10 (Max) years of experience in front-end development, including at least 2 years in a managerial role.
• Experience with frontend technologies such as NextJS, ReactJS, and TypeScript is preferred.
• Proficiency in frontend technologies such as HTML, CSS, and JavaScript,
• Possess a strong grasp of grid systems, responsive web design (RWD), reflow principles, and mobile interactions, with the ability to implement dynamic elements such as GIFs, animations, videos, and parallax effects to enhance landing page experiences.
• Exceptional skills in system design and architecture and cloud hosting solutions, enabling the creation of robust front-end solutions.
• Prior experience in SaaS or product-based companies is highly desirable.
• A Bachelor's/Master's degree in Computer Science or a related field is required.

We at Zycus are looking to hire MBA 2023-24 graduates specializing in supply chain and operations to work as Trainee Procurement Analysts. The trainee will work as part of Customer Success & Operations Team, solution-oriented services to Fortune 500 clients. In this role, you will be supporting the US Region and contribute to the success of our clients.

Roles and Responsibility:

• Serve as Trainee Procurement Analyst on Zycus Procurement Applications (Source to Pay)
• Work on all aspects of maintenance of an already implemented customer including business process mapping
• Work with the Technical Account Manager to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple teams from Zycus & customer side to achieve customer satisfaction
• Participate and contribute to best practices (tools/process), knowledge sharing like customer KYC
• Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance testing
• Evaluate and suggest innovative solutions and workarounds for customer requirements
• Work efficiently on, Zycus products configuration, Incident management tools, MS-Excel, etc
• Provide strong technical understanding of our product with the ability to discuss and demonstrate the Zycus solution and how it may be configured to meet a customer’s business needs.

External Skills And Expertise

• MBA in Supply Chain and Operations
• 0-3 years of relevant experience
• Prior Work Experience in any fields related to Customer Success, Operations, SaaS products, Procurement/ Supply Chain domain with MBA specialization in any other streams (other than Supply Chain and Operations) may be considered basis on merit.
• Excellent written and oral communication skills is a must.
• Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
• Collaboration with various internal and external stakeholders.
• Ability to learn, execute and excel. Multitask and work with priorities.
• This role requires to work with our US customers, therefore the candidates should be willing to work in shifts.
• Working hours : As per the geography and region assigned.

Refer the below link for detail and to apply

https://zycus.sensehq.com/careers/jobs/56571

• You have 2-5 years of experience using two or more development languages (ASP.NET, JavaScript, Scala, C#, etc.) with experience in Object-Oriented programming and full-stack web application development
• You can write clean, high-quality code in a variety of languages and are also able to spot and improve bad code
• You have experience with Agile and/or Continuous Delivery approaches such as Continuous Integration, TDD, Infrastructure as Code, etc.
• Experience with developing web applications based on ReactJS
• Hands on experience in setting up automated build pipelines based on Jenkins, Gradle, MSBuild, Maven etc.
• Bonus points if you have knowledge of cloud technologies such as AWS/Azure/GCP, Docker and Kubernetes
• Experience with atleast one RDBMS sql-server or postgress having good sql skills
• You will champion best practices like writing clean and reusable code using practices like Test Driven Development, SOLID principles, OO design, and pair programming
• You will partner with developers from other cross-functional teams advocating devops culture
• Experience with building REST APIs and asynchronous messaging systems
• You will work in collaborative, product-focused teams to build innovative customer experiences
• Take ownership and accountability beyond individual deliverables, always pushing the envelope in order to deliver awesome results for our clients

• Ensure processes used for system testing are adequate and appropriate 
• Develop manual test procedures 
• Work closely with the development team to ensure that Leica Microsystems products meet (and exceed) end-user expectations 
• Develop and maintain the system and user acceptance tests and scripts based on product requirements  
• Procure, create and manage test data required 
• Executing system and user acceptance tests and producing test logs and issue reports 
• Management of test coverage to ensure all requirements are adequately tested 
• Participate in troubleshooting and triaging of issues to generate root cause identification and resolution 

Our Expectations:  

• Bachelor of Engineering or Masters in software engineering / Informatics or equivalent. 
• Experience in device/embedded software testing 
• Experience of working in an Agile environment, testing user stories, and participating in SCRUM, sprint planning, and backlog review activities. 
• Excellent communication skills, fluent in verbal and written English. 
• Experience working with CI tools (ideally TeamCity). 

Nice to have / Ideally:  

• ISEB/ISTQB Foundation Certified tester. 
• Experience in medical device quality standards such as IEC 62304, ISO 13485, and ISO 14971. 
• 3-6 years of experience in testing medical device applications. 
• Experience working with teams across the globe. 
• Experience testing end-to-end applications that interact with hardware devices. 
• Experience in the Cybersecurity domain