UX Designer

Title:TeamLead– Software Development

(Lead ateam of developers to deliver applications in line withproduct strategy and growth)

 Experience:8– 10 years

 Department:InformationTechnology

Classification: Full-Time

 Location:HybridinHyderabad,India (3days onsiteand2days remote)

Job Description:

Lookingforafull-time Software Development Team Lead to lead our high-performing Information

Technology team. Thisperson will play a key rolein Clarity’s business by overseeing a development

team, focusingonexisting systems and long-term growth.Thisperson will serveas the technical leader,

able to discuss data structures, new technologies, and methods of achieving system goals. This person

will be crucialin facilitating collaborationamong team members and providing mentoring.

Reporting to the Director, SoftwareDevelopment,thispersonwillberesponsible for theday-to-day

operations of their team, be the first point of escalation and technical contactfor theteam.

JobResponsibilities:

 Manages all activities oftheir software developmentteamand sets goals for each team

member to ensure timely project delivery.

 Performcode reviews andwrite code if needed.

 Collaborateswiththe InformationTechnologydepartmentand business management

team to establish priorities for the team’s plan and manage team performance.

 Provide guidance on project requirements,developer processes, andend-user

documentation.

 Supports anexcellent customer experience bybeingproactive in assessing escalations

and working with the team to respond appropriately.

 Uses technical expertise to contribute towards building best-in-class products. Analyzes

business needs and develops a mix of internal and externalsoftware systems that work

well together.

 Using Clarity platforms, writes, reviews, and revises product requirements and

specifications. Analyzes software requirements,implements design plans, andreviews

unit tests. Participates in other areas of the software developmentprocess.

RequiredSkills:

 ABachelor’s degree inComputerScience,InformationTechnology, Engineering,or a

related discipline.

 Excellentwritten and verbalcommunication skills.

 Experiencewith .Net Framework,WebApplications,WindowsApplications, andWeb

Services

 Experience in developing andmaintaining applications using C#.NetCore,ASP.NetMVC,

and Entity Framework

 Experience in building responsive front-endusingReact.js,Angular.js,HTML5, CSS3 and

JavaScript.

 Experience in creating andmanaging databases, stored procedures andcomplex queries

with SQL Server

 Experiencewith Azure Cloud Infrastructure

 8+years of experience indesigning andcoding software inabove technology stack.

 3+years ofmanaging a teamwithin adevelopmentorganization.

 3+years of experience in Agile methodologies.

Preferred Skills:

 Experience in Python,WordPress,PHP

 Experience in using AzureDevOps

 Experience working with Salesforce, orany othercomparable ticketing system

 Experience in insurance/consumer benefits/file processing (EDI).

An Interior Designer creates functional, safe, and aesthetically pleasing spaces by collaborating with clients, selecting furniture and materials, and ensuring designs adhere to building codes and regulations. They translate client needs into design plans, often using software like CAD, and may also manage project timelines and budgets. 

Key Responsibilities:

• Client Collaboration:
• Understanding client needs and preferences to create designs that meet their specific requirements. 
• Design Planning:
• Developing floor plans, layout schemes, and spatial arrangements for interior spaces. 
• Material Selection:
• Choosing furniture, finishes, lighting, and other materials that enhance the space's aesthetics and functionality. 
• Technical Expertise:
• Understanding building codes, regulations, and construction techniques to ensure the safety and integrity of designs. 
• Project Management:
• Managing project timelines, budgets, and coordinating with contractors and other professionals. 
• Communication and Presentation:
• Presenting design concepts to clients, using visual aids like drawings, sketches, and mood boards. 
• Problem Solving:
• Addressing challenges that arise during the design process, such as budget constraints or technical issues. 

Required Skills:

• Technical Proficiency: Using design software (CAD, BIM, etc.), understanding building codes, and knowledge of construction techniques. 
• Creative Vision: Possessing a strong sense of aesthetics, color theory, and design principles. 
• Communication and Interpersonal Skills: Effectively communicating with clients, contractors, and other stakeholders. 
• Organizational Skills: Managing multiple projects, timelines, and budgets. 
• Problem-Solving Skills: Addressing challenges and finding creative solutions. 

Education and Experience:

• A bachelor's degree in interior design is typically required.
• Experience in design projects, including internships or entry-level positions, is often preferred.
• Some states may require licensure or certification for interior designers. 

Role Summary

·       Deliver Sourcing and Category Management for the Contingent Labor category in the Americas region (LATAM, US and Canada). Majority of spend is in the U.S.

·       Support development and execution regional category strategy and plan

·       Provide category thought leadership, knowledge sharing and continuous improvement

·       This position will be in India

Responsibilities

·       Manage team member activities including setting individual targets, team targets and performance monitoring

·       Analyze spend, identify opportunities and deliver programs that generate cost savings, contract improvements and risk mitigation

·       Develop and execute category strategies and plans in concert with the other functional teams (Recruiting, Finance, Legal, Sales & Delivery Teams)

·       Provide thought leadership and promote knowledge sharing process across all regions

·       Provide support to sales & delivery teams in responding to RFPs for procurement of Temp Labor.

·       Obtain support and agreement for procurement strategies from key stakeholders to ensure optimal compliance.

·       Work with internal stakeholders to identify and support their need for filling contingent labor roles

·       Initiate and manage Rfx’s (RFQ’s, RFI’s and RFP’s) related contract labor

·       Contract negotiation and implementation

·       Define and manage key supplier relationships to deliver improvement in performance, cost, service and quality. Responsible for Supplier Relationship Management program.

·       Measure supplier performance against contractual and service delivery targets.

·       Lead supplier review meetings with business stakeholders and suppliers to assess supplier performance and contract compliance and take corrective action as required. Promote vendor capabilities within the organization. Provide official communication to suppliers as necessary.

·       Negotiate Savings and best possible commercials across the contingent labor category. Track and report savings.

·       Establish and report on measurable performance metrics for all procurement activities including supplier performance, payment terms, contractual terms, savings, and spend under management

·       Establish and develop relationships with all key stakeholders: suppliers, internal customers; engaging with internal recruitment team, procurement, payables and other business stakeholders.

·       Assist in providing procurement solutions to our clients

·       Drive value added activities by implementing innovative strategies that both support and align with the organization’s priorities and goals

·       Develop and Manage the Supplier Diversity Initiative

Key Skills/Experience:

·       5+ years Procurement experience delivering contingent labor category sourcing/buying services, strategic sourcing, contract negotiation and supplier relationship management.

·       Advanced knowledge of the US contingent labor marketplace (e.g. suppliers, rates, labor laws, technology, rate benchmarking tools)

·       Exposure to contract laws, negotiation, market dynamics, commercial strategy, strategic sourcing, contract management and supply relationship management

·       Experience evaluating, selecting, and implementing a VMS technology

·       Strong communication skills and drive desired results within the organization

·       Excellent people management skills; Proficient in verbal communication, writing, time management, organizational and presentation skills

·       Ability to interact and influence at all levels

·       Excellent analytical and decision-making skills

·       Exceptionally strong work ethic displaying a mature, professional, service-oriented attitude with an ability to adjust quickly to change

·       Motivated, self-starter and achievement oriented

·       Demonstrated ability to build relationships / partnerships (internal and external), and ability to influence and drive change

·       Proficiency in Microsoft Office suite, including Word, PowerPoint and Excel

·       Excellent negotiation, influence, mediation & conflict management skills

·       Bachelor’s Degree required, Advance degree and/or Contingent Labor certification a plus

Job Description:

    Responsibilities:

• iOS Development: Design, build, and maintain an efficient iOS-based SDK using Swift and Objective-C, while implementing new features and enhancing existing ones.
• Collaboration and Design: Partner with the UI/UX designer to develop a web app with a native mobile look and feel, and design APIs for WebView to enable backend interactions.
• Event Handling and Security: Implement event handling within the SDK, develop error handling frameworks, and ensure security best practices for the app and WebView.
• Testing and Documentation: Conduct thorough testing to ensure reliability and performance, and create clear documentation to support integration and team understanding.
• Continuous Improvement: Stay informed on emerging trends in mobile development to provide insights and recommendations for ongoing enhancement.

    Qualifications:

• Proven Expertise: Strong experience in mobile app development, primarily in Swift for iOS (Android experience is a plus), and familiarity with HTML, CSS, and JavaScript.
• SDK Development and Security: Experience in creating SDKs, crafting APIs, and following security best practices in mobile app development.
• Team Collaboration: Effective communication skills for working in small teams, potentially meeting with clients, and thriving in dynamic environments like startups.
• Adaptability: Ability to handle evolving project requirements and stay updated on the latest trends in mobile development.

NOTE: IT IS MANDATORY TO GIVE ONE TECHNICHAL ROUND FACE TO FACE.

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Roles and Responsibilities:

• Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.  
•  Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
• (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
• Generating product and user insights and working closely with the Product manager to make product and design decisions
• Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
•  Owning and improving the core issues related to the product.
• Create and maintain client relationships.
• Stay up to date with new products/services and competitors
• Interpersonal skills to work closely with various stakeholders who may have competing interests

Requirements:

• Previous experience in Business / Systems Analysis or Quality Assurance
• 2-5 years of experience
• A degree in IT / Computer Science
• Proven experience in eliciting requirements and testing
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
• Solid experience in writing SQL queries
• Basic knowledge in generating process documentation
•  Strong written and verbal communication skills including technical writing skills

Life at Rezo.AI:

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
•  A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites and blow off steam with your work buddies.

Perks & Benefits:

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here:

http://www.rezo.ai/" target="_blank">www.rezo.ai

Technical:

• Strong knowledge of HTML, CSS & Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Experience in JavaScript Frontend Framework/Library (ie ReactJS, gatsbyjs, AngularJS, Vue.js)
• Experience in JavaScript Backend Framework/Library (ie Node.js, Express.js)
• Experience with Popular React.js Workflows (i.e. Flux or Redux)
• Familiar with JavaScript Standard ECMAScript (or ES)
• Knowledge of secure authorization mechanisms, i.e. JSON Web Token
• Familiarity with modern front-end build pipelines and tools (i.e. NPM or Yarn, Gulp or Grunt)
• Experience with common front-end development tools such as Babel, Webpack, etc.
• A knack for benchmarking and optimization
• Understanding of server-side CSS pre-processors such as Stylus, Less
• ORM Knowledge (i.e. Sequelize or Mongoose)
• Knowledge of isomorphic React is a plus
• Familiarity with Firebase, MongoDB, MySQL, PostgreSQL Database
• Understanding of RPC, REST and GraphQL
• Familiarity with Version Control such as GitHub, BitBucket

Mandatory Skills required:

1. Ability to translate business requirements into technical requirements for QlikView

2. Perform detailed analysis of source systems and source system data and model that data in

Qlikview

3. Design, develop, and test QlikView scripts to import data from source systems, data feeds, flat files

to create Qlik marts

4. Proficiency with QlikView Scripting, use of complex QlikView functions,

advanced QlikView Expressions, experience with complex data models and optimization of data

model for query performance to create Qlik Marts

5. Architecture optimization ( includes hardware sizing , security setup , performance tuning )

6. Development of Qlikview/ QlikSense

• Providing recommendations tied to analysis and assessment of credit risk
• Presenting analysis, findings, and recommendations to managers, especially findings that involve a borrower’s ability to repay
• Keeping up to date with the company’s lending protocols
• Reconciling credit files and identifying discrepancies and variances
• Developing and preparing spreadsheets and models to support analysis of new and existing credit applications

Desired Candidate Profile

• 6 months to 3 years credit underwriting experience
• Strong proficiency in MS Office and general computer use
• Ability to effectively manage competing deadlines for projects in a high-pressure work environment, with varying degrees of supervision
• Strong attention to detail and ability to notice discrepancies in data
• Impeccable understanding of credit report analysis, bank statement analysis, financial statements, etc

• This position will support the evening shift
• Mon to Sat: 6PM – 12 midnight
• All Sundays: 1PM – 10PM
• There will be no weekly off