Product Designer

Responsibilities & Duties: 

Making Calls to Customers, Maintaining the Database

Lead Verification

Handle client queries/escalations.

Maintain relations with the existing clients and ask to upgrade their packages or renewals

Required Experience, Skills, and Qualifications

Experience: Fresher

Skills: Proficient Written & Verbal Communication Skills in English

Qualifications: Any Graduate

The ideal candidate must be a seasoned, high-energy professional possessing a strong sense of urgency with a strong performance-based track record of success. He or she must be capable of make cold calling and achieve the assigned sales target and eventually generate revenues for the organization. Make the sales pitch according the customers behaviour and requirements.

WordPress developers should have the following skills:

• Strong understanding of PHP back-end development.
• In and out understanding of WordPress and theme - plugin implementations.
• Much has experience and knowledge in improving WordPress performance.
• Meeting with website functional requirements.
• Experienced in content structuring and code optimization.
• Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
• Knowledge of code versioning tools.

Responsibilities:

-- Contact potential and existing customers to inform them about fabric products and services using sales scripts

-- Answer questions about fabrics and the company

-- Understand customer requirements and close sales

-- Direct prospects to the field sales team when needed

-- Enter and update customer information in the database

-- Take and process fabric orders accurately

-- Handle customer grievances to preserve the company's reputation

-- Meet sales quotas and facilitate future sales

-- Keep records of calls, sales, and useful customer information

-Requirements:

-- 2+ years of proven experience as a telesales representative or in other sales/customer service roles

-- Demonstrated track record of successfully meeting sales quotas, preferably over the phone

-- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

-- Ability to learn about fabric products and services and describe/explain them to prospects

-- Excellent communication and interpersonal skills

-- Ability to handle rejection and remain cool-tempered

-- Outstanding negotiation skills with the ability to resolve issues and address complaints

-- High school diploma; BSc/BA preferred

About the company

"Since 1966, Luthra Exports has been a leading name in India's textile industry, specializing in premium Surat-based fabrics. With offices in New Delhi and Surat, Gujarat, we serve customers nationwide with a wide range of quality polyester and viscose fabrics.

• Collection creation, access method tuning, sharding implementation, index creation, and debugging query execution to obtain top database performance.
• Execute DB upgrades on time
• Configuration of MongoDB instances, Schema and MongoDB modelling
• Table design, index utilisation, design indexing strategies , query plan analysis and Optimise performance issues
• Comprehend and translate business requirements into technical specifications and build elegant, efficient, and scalable solutions based on specifications
• Implement appropriate indexes (B-Tree, Geospatial, Text) for performance improvement
• Implement Mongo Management Service for automating a variety of tasks, including backup/recovery and performance management
• Recommend and implement best practices for Rest API integration framework/model
• Develop MongoDB and API prototypes and proofs of concept
• Implement optimal backup and recovery and assist developers in detecting performance problems using MMS and Mongo Profiler
• Work closely with the development teams to implement new features and enhancements and the maintenance and support of existing applications in production
• Automate routine DB operations with scripting
• Configure, monitor, and deploy replica sets and upgrade databases through patches
• Keep clear documentation of the database setup and architecture and plan procedures for backup in case of a data loss
• Ensure that the databases achieve maximum performance and availability
• Create roles and users and set their permissions and mentor staff on MongoDB best practices
• Write procedures for backup and disaster recovery

Dot is a technology start-up, operating in Fintech and e-commerce space. With the aim to
revolutionize offline-to-online(O2O) space, Dot strives to enable digital transformation of Offline businesses using smart innovations. This is a huge market, serving the 1.3 billion strong Indian population.

The start-up is led by a strong and experienced team. It has already raised seed funding of ~US$ 35.5 Million from renowned investors.

To know more, head over to: www.dotpe.in

About the Founders
The company is led by an experienced team, three ex-PayU employees - Shailaz Nag, Gyanesh Sharma & Anurag Gupta, with proven expertise & knowledge of the fintech space as well as experience in building & managing companies.

Shailaz Nag is a well known visionary entrepreneur. He was ex-Managing Director and co-founder of PayU, (India’s largest and profitable Payment Company) which is currently valued at US$ 3 Billion. He was also one of the founding members of Ibibo Group. Shailaz Nag is a Chartered Accountant and also holds an MBA degree.

Gyanesh Sharma is an IIT Delhi alumnus, holding a B.Tech. degree in Computer Science. He has strong experience in leading tech teams, holding position of
● CTO at Shopclues
● Head of engg. at PayU
● Engg. Head at MakeMyTrip

Anurag Gupta has a decade long experience in building financial services business. He was Vice-President & Business head at PayU for Omnichannel business. He also headed Bank & Product Partnership for PayU.

Investors
Dot has raised seed funding of US$ ~35.5 million from
● Naspers Fintech (PayU) -
○ $120bn group with global presence. Listed in London, Johannesburg, Amsterdam
○ Presence in India : MMT-Goibibo, PayU, Flipkart, Swiggy, Byju’s, OLX
○ Global Presence : Tencent - WeChat, OLX
● Fosun RZ Capital
○ Affiliate of Fosun Group - A $100Bn Chinese conglomerate
○ Presence across global growth markets
● Info Edge
○ Parent company of naukri.com, jeevansaathi.com, 99acres.com, shiksha.com
○ Listed on NSE & BSE with a market cap of INR 27,000 crore
○ Major investor in zomato.com & policybazaar.com

Products
At Dot, we are solving the key problems that lie at the heart of Offline businesses by equipping them with commerce and fin-tech products. We are building a horizontal Omni-channel platform encompassing several Products all aimed at empowering all types of merchants, big or small, with Digital Technology. Whilst strengthening the merchants, our products also aim to direct this digital transformation towards improving the customer journey.
Our initial Product line-up has already garnered attraction from several renowned enterprises as well as significant interest from every medium and small-scale merchant we touch. And this just marks the start of our journey!

About Profile
Responsibilities
• Understanding the business requirement and provide good scalable solution
• Integration of user-facing elements developed by a front-end developers with server side logic
• Completely owning the backend services of a module
• Building reusable code and libraries for future use
• Optimization of the application for maximum speed and scalability
• Our stack is ReactJS, React Native, Golang, MySQL, NoSQL and hosting environment is AWS

Skills and Qualifications
• Extensive and expert programming experience in anyone programming language (Golang/ C/ Java).
• A solid foundation in computer science, with strong competencies in data structures, algorithms, software design and distributed system applications
• Experience with building and scaling apps with RDBMS as well as NoSQLs.
• Experience creating scalable Web APIs for mobile and browser consumption
• Integration of multiple data sources and databases into one system
• Understanding differences between multiple delivery platforms such as mobile vs desktop, and optimizing output to match the specific platform
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Have a penchant for solving complex and interesting problems
• Worked in start-up culture with high levels of ownership and commitment
• Excellent coding skills – should be able to convert design into code fluently
• Engineers from Tier 1 colleges

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.

• Develop and manage the outreach strategy across various segments of corporate users i.e., MNCs, start-ups, investors. Develop targeted value propositions for various segments of corporate users

• Conduct regular analysis of platform usage by companies to determine key issues / insights and suggest actions. Weekly follow-ups with key clients and developing client relationships 

• Independently, pitch the concept, manage follow-up, and ensure leads’ questions are answered

• Support design of key strategic initiatives through analytics and primary research and curation of the company side of the platform

• Envision and execute strategic partnerships e.g., industry associations, universities

• Managing own and team’s BD pipeline - tracking communications, success rates, etc.

• Refine the company outreach strategy jointly with the CEO and Marketing teams based on data on skills, usage patterns, success rates for different types of roles and organisations