Snowflake Developer

Job Role: Customer Support Executive (Jaipur)

Location: Jaipur (On-site)

Employment Type: Full-time, Permanent

Shifts: Rotational; Night shifts as per business requirement

Experience: Freshers to 3 years

Compensation:

• International Process: ₹23,000 – ₹34,000 CTC/month
• Domestic Process (if applicable): ₹12,000 – ₹22,000 CTC/month

Role Overview

We are hiring Customer Support Executives for our International (Voice/Chat/Email) process in Jaipur. You will handle customer queries professionally, ensure timely resolution, and deliver a great customer experience.

Key Responsibilities

• Handle customer queries via phone calls, emails, and chats.
• Diagnose issues, provide accurate resolutions, and escalate when needed.
• Document interactions in CRM/tools and follow defined SLA/TAT.
• Collaborate with team/lead to improve customer satisfaction and KPIs.

Must-Have Skills

• Excellent English communication (spoken and written).
• Customer first mindset; active listening and problem-solving.
• Typing accuracy and basic computer proficiency.
• Willingness to work night/rotational shifts for international support.

Eligibility

• Undergraduates/Graduates/Postgraduates are welcome.
• Freshers and experienced candidates (up to 3 years) can apply.
• Immediate joiners preferred.

Benefits

• Cab facility for night shifts (as per company policy).
• One-time meal during shifts (as applicable).
• Performance incentives and growth opportunities.

Responsibilities

· Work on PHP Laravel and CodeIgniter

· Experience for API development for mobile apps

· Train to junior PHP team member

· Complete allotted Project task on proper time

· Contribute to project tracking and planning

· Do Oral or written client communication for the project

· Client communication and technical support.

Requirements

· Excellent Communication skills

· Knowledge of HTML, CSS, Javascript, Bootstrap, and PHP

· Expertise in MVC architecture and MySQL

· Design/Development experience in Laravel

· Experience developing API using REST is huge plus point

· Strong proficiency in JavaScript, JQuery & third-party integration

· Clean coding style with the clear separating of UI and functionality.

· Problem Solving & Leadership skill

Experience: 0 to 2 years

Salary range: 15k to 45k

Location: Vesu, Surat

Can contact us directly on nine three one six one two zero one three two

As a Lead Engineer, you will:

• Design systems that deal with the scale of a billion messages per day
• Work closely with product managers, designers, frontend engineers, and QA to deliver features and improvements from the design phase to production.
• Communicating promptly and clearly with all stakeholders.
• Competence in writing clean, bug-free code and championing best practices in code quality, testing, security, and performance.
• Awareness of technologies used in their project and coding practices, and tools. 
• Cultivate a culture of ownership, learning, and continuous improvement within the team

What will contribute to your success?

• Minimum experience of 5 years in development with a similar stack
• Excellent knowledge of Golang, event-driven systems like Kafka, databases like MongoDB and Redis. 
• Good to have knowledge of React/Redux and application development around the frontend stack
• Autonomy, excellent analytical, problem-solving, organisational, interpersonal, and motivational skills.
• Ability to move cleanly from theoretical to implementation thinking.
• Experience with performance and optimisation problems and a demonstrated ability to both diagnose and prevent these problems
• Highly positive attitude and ability to build conducive working relationships with colleagues from all levels.

What we offer:

• A unique opportunity to join an international and collaborative startup environment in a hyper-growth context
• Hybrid working with 2 days of work from home.
• The chance to grow your professional and technical skills, with actual room for career progression
• A modern office in a central location with free fruits and drinks, and a lot of fun activities
• Excellent referral program where employees can choose a gift item worth 1.5 lac, including a bike, flight tickets, and many more.a
• 1.4 times your day salary if you're working on any week off or holiday due to critical tasks or issues
• An umbrella of leaves and holidays
• Budget to support your workspace at home
• Medical insurance of INR 10 lakh is borne by the company.
• An employee-friendly compensation structure that includes tax-saving optional components, where the employee can save extra tax
• Bi-annual global company offsite; inter-office trips.
• Virtual Festival and Birthday celebrations, Team parties, and team-building outings.

Web Designer

We are looking for a talented Web Designer with video editing skills to create amazing user experiences. The ideal candidate should have an eye for clean and artful web design, along with strong abilities in video editing and content creation. They should also have superior user interface design skills.

The successful candidate will be able to translate high-level requirements into interaction flows and artifacts, and transform them into beautiful, intuitive, and functional designs.

Responsibilities:

• Conceptualize original creative ideas that bring simplicity and user friendliness to complex roadblocks.
• Testing and improving the design of the website.
• Establishing design guidelines, standards, and best practices.
• Maintaining the appearance of websites by enforcing content standards.
• Designing visual imagery for websites and ensuring they align with branding for clients.
• Working with different content management systems.
• Communicating design ideas using user flows, process flows, site maps, and wireframes.
• Incorporating functionalities and features into websites.
• Designing sample pages including colours and fonts.
• Preparing design plans and presenting the website structure.
• Digital retouching, image editing, and video editing for web and social media content.
• Creating and editing videos.

Requirements:

• Proficiency in Photoshop, Illustrator, Figma, or other visual design and wire-framing tools.
• Proficiency in front-end development web programming languages such as HTML, CSS, jQuery, and JavaScript.
• Experience with video editing tools such as Adobe Premiere Pro, After Effects, or similar.
• Keeping up to date with design trends and technological, software, and accessibility developments.
• Good understanding of content management systems.
• Good understanding of search engine optimization principles.
• Proficient understanding of cross-browser compatibility issues.
• Excellent visual design skills.
• Up-to-date experience with international web protocols, standards, and technologies.
• Creative and open to new ideas.
• Adaptable and willing to learn new techniques.
• Excellent communication skills.

Qualifications:

Graduate/Diploma/Commercial Arts/Any Graduate

Experience:

3+ years

Benefits:

• Best package in the industry
• Great technical guidance to expand your career/professional knowledge
• Very friendly environment
• Five days working
• Our timings are 9.30–6.30 - Monday to Friday
• Referral Bonus

Job Location:

Ahmedabad, Gujarat, India

www.positiwise.com

About Company

Our client is a Communities Foundation that works in the area of skilling and livelihoods for underserved youth. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation.

Roles and Responsibilities

● Independently lead centers for enabling at least 20% of youth from the nearby

communities to be formal jobs/self-employed

● Develop and maintain a conducive environment at the center that enables learning and a feeling of safe space for youth

● Implement the foundation program such that the youth builds ‘agency’ and over time does not need to depend on the Lighthouse Source

● Manage a team of 3-5 and handhold them for timely deliverables and high-quality

outcomes for all of the stages of the program - Community Outreach to Alumni

● Interfacing with ward–level networks

● Government (Corporators, Ward Officers, PMC personnel) – for mobilization and other

support

● NGOs – for mobilization and other support

● Corporates and Establishments – for volunteering, placements and donor/potential

donor visits

● Citizens – for volunteering

● Manage brand-building activities e.g., Events, which are specific to the center and help with advocacy with the local economy for youth placements.

Requirements

● MSW or Post Graduation in any field, with 8+ years of experience preferably in both social

and corporate sectors.

● Self-driven, excellent time management and multitasking skills

● Strong people management, project management, and data analytics skill

● Strong orientation towards relationship-building and problem-solving

● Strong verbal and written communication skills in English and the local language

● Proven ability to plan and manage the operational process for maximum efficiency and

productivity

2+ years of experience developing web applications using J2EE.

2+ years of experience in Spring Boot.

Good knowledge of MicroServices.

Expertise developing enterprise-level web applications and RESTful APIs using MicroServices, with demonstrable production-scale experience.

Working experience in Industry Standard protocols related API Security including OAuth is a must.

Demonstrate strong design and programming skills using JSON, Web Services, XML, XSLT, PL/SQL in Unix and Windows environments.

Strong Shell scripting experience

Passion to stay on top of the latest happenings in the tech world and an attitude to discuss and bring those into play.

Strong collaboration and communication skills within distributed project teams

Excellent written and verbal communication skills

Desired Candidate Profile

• Should have programming experience on the iOS native platform.
• Adept in Swift language.
• Familiarity with RESTful APIs to connect iOS applications to back-end services.
• Strong coding, data structures and algorithms.
• Should have a working knowledge on various libraries available for iOS.
• Familiarity with XCode and other Developer tools.
• Deep understanding of software engineering practices, Object Oriented Analysis.
• Obsession with quality and customer experience.
• Understanding of design and architecture is an added advantage.

• Creating user-centric designs by understanding business requirements and user feedback 
• Creating user flows, wireframes and prototypes with tools such as Figma to showcase features 
• Collaborating with developers in seeing designs through to implementation 
• Incorporating customer feedback into design in order to enhance user experience 
• And lastly, showcasing UX and visual design work with strong design sense and articulated story telling 

Key Requirements: 

• 2+ years of experience as a UI/UX Designer  
• Portfolio of design projects 
• Understanding of design software like Figma, Adobe XD, Adobe Illustrator and Photoshop 
• UX research skills - interviewing, observing, benchmarking, conducting surveys and understanding how to synthesize data to define actionable insights 
• Strong communication skills to collaborate with various stakeholders