Product Analyst

Strong Technical Account Manager (Publisher Side) Profile

Mandatory (Experience 1) – Must have minimum 8+ years of total experience, including 5+ years as a Technical Account Manager / Publisher Operations professional in AdTech, Programmatic Advertising, or Digital Media

Mandatory (Experience 2) – Must have hands-on experience managing top publisher accounts or supply-side relationships; specifically publisher-side technical account handling

Mandatory (Experience 3) – Strong working knowledge of SSPs, programmatic ecosystem, ad-serving workflows, and ability to explain technical concepts clearly to non-technical stakeholders

Mandatory (Experience 4) – Proven experience in technical onboarding, integrations, troubleshooting, and providing technical assistance to publishers

Mandatory (Experience 5) – Demonstrated experience conducting live product demos, explaining features/benefits, and tailoring demos for publisher / stakeholders

Mandatory (Experience 6) – Experience collaborating closely with technical, product, customer success, and sales teams to solve client issues and drive adoption

Mandatory (Company) – Must come from an AdTech, Programmatic, SSP, Publisher-side, or Digital Media Tech organisation dealing with supply partnerships / publisher ops

A BIT ABOUT US:

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits. Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.

We are a 65+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.

Role Overview:

We're looking for a Technical Support Account Manager to join our global support and delivery team and provide world-class assistance to customers in the middle east time zones & you're required to work on Middle timezone from 11.30am to 8.30pm IST from (Sunday to Thursday).

You will troubleshoot, triage, and resolve technical issues related to Appknox’s mobile app security platform, working closely with Engineering, Product, and Customer Success teams. You will also onboard and deliver scan reports (completed by our Security team) to the customers. 

Key Responsibilities:

• Respond to customer issues via email, chat, and voice/voip calls during middle-east business hours.
• Diagnose, replicate, and resolve issues related to DAST, SAST, and API security modules.
• Troubleshoot integration issues across CI/CD pipelines, API connections, SDKs, and mobile app builds.
• Document known issues and solutions in the internal knowledge base and help center.
• Escalate critical bugs to engineering with full context, reproduction steps, and logs.
• Guide customers on secure implementation best practices and platform usage.
• Collaborate with product and QA teams to suggest feature improvements based on customer feedback.
• Participate in on-call support rotations if needed.
• Coordinate with internal security testing teams to onboard, scan and deliver tracking completion of pentests within SLAs.
• Deliver reports to customers within committed SLAs. Schedule remediation calls with customers when required. 

Requirements:

• 1–4 years of experience in technical support, Delivery or QA roles at a SaaS or cybersecurity company.
• Excellent communication and documentation skills in English.
• Comfortable working independently and handling complex technical conversations with customers.
• Basic understanding of mobile platforms (Android, iOS), REST APIs, Networking Architecture, and security concepts (OWASP, CVEs, etc.).
• Familiarity with command-line tools, mobile build systems (Gradle/Xcode), and HTTP proxies (Burp).
• Ability to work full-time within middle-east time zones. Ensure that you have a stable internet connection and work station. 

Nice to Have:

• Experience working in a product-led cybersecurity company.
• Knowledge of scripting languages (Python, Bash) or log analysis tools.
• Familiarity with CI/CD tools (Jenkins, GitHub Actions, GitLab CI) is a plus.
• Familiarity with ticketing and support tools like Freshdesk, Jira, Postman, and Slack.

Interview Process: 

• Round 1 - Profile Evaluation
• Round 2 - Take-home Assignment
• Round 3 - Panel Discussion
• Round 4- Stakeholder Discussion
• Round 5 - HR Round

Compensation:

• As per Industry Standards

We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.

Please be aware that all your customers will include Enterprises and Fortune 500 companies.

Why Join Us:

• Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
• Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
• Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
• Transparency: Being a part of a start-up is an amazing experience, one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
• Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.
• Work Schedule: Flexible working environment with remote work if required.

Role & responsibilities

• Develop a customer sales pipeline and build new customer relationships
• Work with existing customers to grow the business and find new avenues for new product and business development
• Visit customers to learn about their ingredient needs and offer products from our large product portfolio
• Conduct market research and build networks to find new customer opportunities
• Follow customer requests, sampling and new project development
• Represent the company in Business fairs, conferences, tradeshows

Preferred candidate profile

• Bachelors in Commerce / B.Tech
• 2+ years of B2B sales experience (chemicals, fragrances, flavours, cosmetics, ingredients preferred)
• Proven success in customer acquisition & relationship management
• Customer-centric attitude with strong communication & positive spirit
• Organized, self-driven, able to work independently in fast-paced environments
• Proficient in computers & CRM tools
• Willingness for regular pan-India travel to meet key customers
• Strong interest/knowledge in fragrances, flavours & chemicals
• Innovative mindset with curiosity and big-picture thinking

Location:

• Mumbai, India (Mumbai Office)
• Bangalore office (Bangalore Office)
• Delhi (Work from Home / Remote)

Structured bonus offered in addition to fixed salary

Position requires regular travel within the assigned city/region and neighboring areas

Job descriptions

We are looking for a creative Web developer capable of producing user-friendly responsive web pages for web and mobile interfaces. Candidate should have 3+ years of experience, possess superior UI/UX skills and should be able to translate high level requirements into artifacts and transform them into intuitive and functional user interfaces and web pages.

Key Skills:

HTML5, CSS3, Photoshop, Dreamweaver, jQuery, JavaScript,

UI/UX designer, Responsive Designs, Bootstrap framework

Good to have skill: Angular

•Good knowledge of responsive Web Page Designing using HTML, CSS, JavaScript, Bootstrap & other responsive framework.

•Must be able to come up with creative design, layout and Presentation for all Work

•Understanding of Search Engine Optimization (SEO) soft skills.

•Good to have knowledge on any frontend framework like Angular.

•Hands on Experience on Corel Draw, Page Maker & Adobe photoshop

•Good Skills on MS Office Programs (Word, Excel, Powerpoint)

Responsibilities:

• Conceptual understanding of user interface design and the

   design process

• Strong understanding of mobile platforms

• Create responsive HTML Pages for website

• Optimize website for SEO (HTML, CSS, Loading Time)

• Create HTML e mailers

• Work on Bootstrap or other Mobile Responsive software

• Stay up to date with latest technologies (HTML5)

• Work with .NET & Angular team for Website Development

• Good team player

• Provide individual ideas and concepts to the team

Job Summary:

Design and maintenance of existing web site.

Designing responsive html pages with mobile first approach.

Development of video on various topics.

Daily, weekly, monthly data updation of various product (online as well as offline module).

Preparation of Newsletter (monthly), Product Note, leaflet, brochure, one pager preparation.

E-Mailers designing (as per needs).

Product promotion through e-marketing.

Relevant experience on using tools like JSP, Servlet for web applications

· MVC frame works - Struts or Spring

· Web services- SOAP and REST WebLogic, Hibernate

· Middleware technologies MQ OSB.

· Web/App Servers: Tomcat or WebLogic or JBoss

· Experience using Angular, Micro Services using Spring, jersey, Swagger

· Good knowledge of Backend and Front-end technologies

· Good knowledge of Core Java, J2EE, Ajax, Spring, Java Script, jQuery, HTML

· Good knowledge of any RDBMS database like SQL Server, Oracle, MySQL & Cluster set-up, performance benchmarking, client-side API evaluation, knowledge of various deployment strategies

· Strong knowledge with Core JAVA concepts – Exception handling, Multi-threading, Collection, String, OOPS etc…

· Advanced understanding of Windows and Linux based operating systems

· Mainly 3-4 months hands on with reverse engineering and old legacy solutions to new modern applications

· Working knowledge using REST, HTTP, TCP, SCTP protocols

· Hands-on with JAVA frameworks such as – Thread Pool Executor, Object Pooling, Logging (Log4j preferred), XML/JSON handling

Education Criteria:

· Preferred BE degree in CS, E&C, E&E

· Proficient being a J2EE Developer (courses or project done) and data analytics skills

· Flexible to work on any projects assigned

Note: Terms & Conditions

· This opportunity will be work from office

· Reporting location - Bangalore office, Vijayanagar

1. Rails 6 or 7
2. Writing integration tests And Mini-Test or rSpec
3. Simple_form and nested attributes
4. Hotwire / Turbo
5. ActionText

1. Administrate
2. Devise
3. Pundit
4. Acts as Tenant

About the Role

Dremio’s user experience is one of its  key differentiators and makes all your data easily accessible and shareable by your data consumers. UI Engineers at Dremio are responsible for the development of  the user interface and user experience on Dremio’s Data Lake Engine.

Responsibilities and ownership

• Own the  full cycle of development of our modern single page web application from inception, design, development, testing, and production.
• Care deeply about modular design patterns and frameworks  to deliver an architecture that’s rooted in simplicity, that’s easy to iterate on and constantly evolve.
• Passionate about ease of use, experience and quality of the product.

Requirements

• 5+ years of experience working with JavaScript frameworks such as React, Angular.js, Angular, or Vue.js.
• 2 years minimum experience with React is highly preferred and currently utilizing React in their current job.
• Strong coding experience in JavaScript (or TypeScript), HTML, and CSS.
• Passion about UI development and UX design
• Shown proven success in delivering high-quality front end applications
• Fluency in the understanding of SQL and databases (relational or non-relational)
• B.S. or M.S  in Computer Science in a relevant technical field or equivalent professional experience

• Assisting the Client Support Manager in developing efficient systems to support the work of the Client Support Team.
• Revenue generations through Cross Selling products & Interest Collection.
• Maintain good relationships with clients so that the business can

maximize the value of those relationships.

• Customer Relationship and Follow-up.
• Maintenance of important registers and daily reports.
• Cash Management and accounting.
• CASA management (Current Account /Savings account )
• Sourcing of New Customers to increase Gold loan Business, Gold Appraisal.