Principal Engineer

Overview

As an engineer in the Service Operations division, you will be responsible for the day-to-day management of the systems and services that power client products. Working with your team, you will ensure daily tasks and activities are successfully completed and where necessary, use standard operating procedures and knowledge to resolve any faults/errors encountered.

Job Description

Key Tasks and Responsibilities:

Ensure daily tasks and activities have successfully completed. Where this is not the case, recovery and remediation steps will be undertaken.

Undertake patching and upgrade activities in support of ParentPay compliance programs. These being PCI DSS, ISO27001 and Cyber Essentials+.

Action requests from the ServiceNow work queue that have been allocated to your relevant resolver group. These include incidents, problems, changes and service requests.

Investigate alerts and events detected from the monitoring systems that indicate a change in component health.

Create and maintain support documentation in the form of departmental wiki and ServiceNow knowledge articles that allow for continual improvement of fault detection and recovery times.

Work with colleagues to identify and champion the automation of all manual interventions undertaken within the team.

Attend and complete all mandatory training courses.

Engage and own the transition of new services into Service Operations.

Participate in the out of hours on call support rota.

Qualifications and Experience:

Experience working in an IT service delivery or support function OR

MBA or Degree in Information Technology or Information Security.

Experience working with Microsoft technologies.

Excellent communication skills developed working in a service centric organisation.

Ability to interpret fault descriptions provided by customers or internal escalations and translate these into resolutions.

Ability to manage and prioritise own workload.

Experience working within Education Technology would be an advantage.

Technical knowledge:

Advanced automation scripting using Terraform and Powershell. 

Knowledge of bicep and ansible advantageous. 

Advanced Microsoft Active Directory configuration and support.

Microsoft Azure and AWS cloud hosting platform administration.

Advanced Microsoft SQL server experience.

Windows Server and desktop management and configuration.

Microsoft IIS web services administration and configuration.

Advanced management of data and SQL backup solutions.

Advanced scripting and automation capabilities. 

Advanced knowledge of Azure analytics and KQL.

Skills & Requirements

IT Service Delivery, Information Technology, Information Security, Microsoft Technologies, Communication Skills, Fault Interpretation, Workload Prioritization, Automation Scripting, Terraform, PowerShell, Microsoft Active Directory, Microsoft Azure, AWS, Microsoft SQL Server, Windows Server, Windows Desktop Configuration, Microsoft IIS, Data Backup Management, SQL Backup Solutions, Scripting, Azure Analytics, KQL.

Web Designers/ WordPress Designers       

Position to apply - Web Designers/ WordPress Designers

Requirements and skills

• Prior work experience of designing website

WORDPRESS & PLUGIN  (MUST KNOWN)

HTML,CSS (PREFERABLE ALONG WITH WORDPRESS AND PLUGIN)

PHOTOSHOP                     

FRONT END DEVELOPMENT (PREFERABLE DEBUGGING,BACK END)                                                             

• Must have proficiency in backend

• Should have the ability to convert customer’s ideas and thoughts to reality

• Creating visually attractive designs for website

• Proper understanding of coding practices

Job Type - Full-time (WORK FROM OFFICE)

Working Days - Monday to Saturday

EXP-- MINIMUM 1 YEARS

Responsibilities

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers

Skills:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Experience in GraphQL
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (Redux)
• Familiarity with newer specifications of ECMAScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)

• Bachelor's or Master’s degree in Computer Science or equivalent area
• 10 to 20 years of experience in software development
• Hands-on experience designing and building B2B or B2C products
• 3+ years architecting SaaS/Web based customer facing products, leading engineering teams as software/technical architect
• Experiences of engineering practices such as code refactoring, microservices, design and enterprise integration patterns, test and design-driven development, continuous integration, building highly scalable applications, application and infrastructure security
• Strong cloud infrastructure experience with AWS and/or Azure
• Experience building event driven systems and working with message queues/topics
• Broad working experience across multiple programming languages and frameworks with in-depth experience in one or more of the following: .Net, Java, Scala or Go-lang
• Hands-on experience with relational databases like SQL Server, PostgreSQL and document stores like Elasticsearch or MongoDB
• Hands-on experience with Big Data processing technologies like Hadoop/Spark is a plus
• Hands-on experience with container technologies like Docker, Kubernetes
• Knowledge of Agile software development process

• 3+yrs of experience working on a JavaScript/jQuery

• Strong working knowledge of HTML, CSS will ensure that you can create those pixel-perfect pages with ease.
• Being able to understand design REST APIs is critical to ensure any reasonably complex functionality on the front-end.
• Experience working with build tools such as Gulp/Webpack
• Experience with TailwindCSS/Bootstrap/SCSS

Nice to Have Skills

• Understanding of NPM workspaces
• Understanding of Internationalisation
• You have worked on EmberJs/ReactJs

• Managing Work, Projects, and Policies Generate and provides accurate and timely results in the form of reports, presentations, etc.
• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.
• Completes accounts receivable period-end closing functions and procedures; credit and period-end reporting.
• Upholds the policies and procedures outlined in the credit policy.
• Interacts with sales and catering staff for timely credit decisions on incoming customers.
• Demonstrating and Applying Accounting Knowledge to Credit Management Issues
• Demonstrates knowledge of job-relevant issues, products, systems, and processes.
• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
• Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
• Keeps up-to-date technically and applying new knowledge to your jobs.
• Stays knowledgeable of accounts receivable system.
• Leading Credit Management Team
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Staffs manage and develops all billing and accounts, receivable employees]
• Submits reports in a timely manner, ensuring delivery deadlines.
• Ensures profits and losses are documented accurately.
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Monitors all taxes that apply, ensuring that taxes are current, collected, and/or accrued.
• Ensures property billings are sent error-free and in a timely manner.
• Monitors receivables for timely collections and follows up with appropriate collection correspondence

• Responsible to develop web application using Angular 2 or above.
• To Create functional requirements and design documents for new features in web application.
• Write and maintain the front end code of web applications & To work in UI development.
• Must have developed web application.
• Hands on experience in Angular 2 or above , JavaScript, JQuery, HTML, HTML5, CSS, Bootstrap.
• Knowledge in jasmine or karma (optional)

We believe that great change begins with individuals who are given the freedom to make a difference, and we champion this in all that we do here at Vamstar. Hence we are urgently looking to hire a senior person to fill in for a Full Stack Engineer

The ideal candidate will be responsible for developing high-quality applications along with designing and implementing testable and highly scalable codes. If you have a gig towards Java, Node, AWS, Javascript and Typescript and have worked extensively in web application development; we are looking for you.

Responsibilities

• Managing team(s)
• Develop quality software and web applications
• Analyze and maintain existing software applications
• Design highly scalable, testable code
• Discover and fix programming bugs

Qualifications

• B.Tech - CS from a Tier 1/2 college
• Minimum 5 years of experience
• Great communication skills

Key Benefits 

• Performance Bonus on a Quarterly basis on performance 
• 25 days paid holidays each year including your accrued leaves, sick leaves, fixated and optional holidays. 
• Flexible working hours 
• Permanent Work from home 
• Yearly virtual cross-tribe pollinations (we have another engineering team in UK, US and Vietnam) 
• Wholesome development experience with MacBook Pro and extra monitor(s) post completion of Probation period/ machine bonuses 
• Regular and transparent appraisals based on performance. 

More about our Team: As an engineering team, we are dedicated, hardworking and always looking to learn and improve our craft. This happens in regular knowledge sharing sessions with both Full Stack and Machine Learning teams, and we are always keen to collaborate when a challenging problem comes up. In our work, we use industry best practices like Github. AWS, Ally, Trello, Slack, TDD, CI/CD and code reviews as part of building every feature. We also continually evaluate new technologies to see if they can help improve our platform.