Principal Architect/Tech Lead

Digital Marketing Intern

AXS Solutions and Consulting Pvt Ltd.

We are looking for an enthusiastic marketing intern to join our marketing department and provide creative ideas to help achieve our goals. You will have administrative duties in developing and implementing marketing strategies.

As a marketing intern, you will collaborate with our Sales and Business Development team in all stages of marketing campaigns. Your insightful contribution will help develop, expand and maintain our marketing channels.

This internship will help you acquire marketing skills and provide you with knowledge of various marketing strategies. Ultimately, you will gain broad experience in marketing and should be prepared to enter any fast paced work environment.

Job Responsibilities

• The Social Media & Digital Marketing Intern is responsible for assisting the Digital Marketing Manager in implementing AXS’s overall communications and marketing plan --focusing specifically on digital communications --to build awareness about AXS within the community, and to increase lead generation and sales.
• Develop and implement a comprehensive marketing plan to include social media, (Facebook, Twitter, Instagram, Linkedin and YouTube)
• Create, manage and implement all email marketing campaigns
• Expand and maintain customer email database
• Write and distribute regularly weekly online newsletters
• Develop new partnerships and maintain strong industry relationships.
• Develop and implement a comprehensive social media marketing plan in association with the team.
• Manage and update Linkedin, Facebook pages and websites (including corporate websites).
• Enhance social media outlets and opportunities to maintain communication and build fan base.
• Track and analyze website and social media performance.
• Work with team to refine social media strategy and best practices
• Assist in managing social media channels (Facebook, Twitter, Pinterest, Instagram, Flickr,YouTube) and editorial calendar to ensure content is timely, relevant, and engaging
• Draft Weekly-newsletters to subscribers
• Prepare weekly updates and reports to track growth and success rates of campaigns
• Keep up to date and informed on new social media trends and adapt accordingly
• Ensure proper messaging is being executed online
• Identify leaders and influencers (internal/external) and engage them in brand activities
• Assist with website copywriting, proofing, and updating as needed

QUALIFICATIONS

• Ability to take initiative, employ good judgment, and manage projects from beginning to end
• Excellent writing, editing, and proofreading skills
• Exceptional ability to manage details
• Ability to multitask in a fast-paced environment
• Ability to meet deadlines and to anticipate next steps or needs
• Work effectively both independently and as part of a team
• Be available for at least 30 hours a week
• A bachelor’s degree (or currently enrolled student) in the liberal arts or equivalent work experience
• Understands and can utilize emerging platforms, digital media, and web/social media management and measurement tools(e.g. Hootsuite, Google Analytics)
• Adobe Creative Suite experience a plus
• Strong working knowledge of email marketing applications

BENEFITS

• Experience in marketing and communications, relationship management, and other aspects of community relations, marketing, and the film industry
• Opportunity for permanent employment

DURATION

• 6 months

STIPEND : 7 - 8k per month.

ROLES AND RESPONSIBILITIES:

Video-led Content Strategy:

• Implement the video-led content strategy to meet business objectives like increase in views, leads, product awareness and CTR
• Execute the video content framework that talks to a varied TG, mixes formats and languages (English and vernacular)

Production:

• Ability to write/edit clear and concise copy and briefs unique to the platform, and influence/direct designers and agencies for creative output
• Creating the monthly production pipeline, review and edit every piece of video content that is produced
• Explore AI-based and production automation tools to help create communication stimuli at scale
• Manage our agency and partner ecosystem to support high-scale video production
• Manage the monthly production flow and maintain data sheets to enable ease of tracking
• Increase CTR, Views and other critical metrics for all video production

Project Management:

• Oversee the creation of various video formats, including explainer videos, product demos, customer testimonials, etc.
• Plan and manage video production schedules, ensuring timely delivery of projects within budget
• Upload and manage video content across multiple digital platforms, including the digital platforms and other relevant platforms
• Ensure all video content is optimized for each platform, following best practices for SEO and audience engagement
• Coordinate with the content team to integrate video content on the platforms
• Maintain an archive of video assets and ensure proper documentation and tagging

Capabilities:

• Drive the development of capabilities around production, automation, upload, thereby leading to a reduction in TAT and effort
• Work with technology teams to explore Gen AI tools to deliver output at scale and speed
• Identifying opportunities for new formats and keeping up with trends in the video content space

Customer obsession and governance:

• Relentless focus on making customer interactions non-intrusive; using video content to create a frictionless experience
• Zero tolerance for content and communication errors
• Develop a comprehensive video guidelines framework that is easy to use by businesses yet creates a distinct identity for the brand
• Have a strong eye for grammar and ensure that every content unit adheres to the brand tone of voice
• Create checks and balances in the system so that all customer-facing content is first time right, every time

Performance tracking:

• Tracking and analyzing production, go-live status and engagement metrics using tools like Google Analytics, etc.
• Gauge efficacy of video content produced, and drive changes wherever needed
• Provide regular reports on video performance, identifying trends, insights, and areas for improvement

IDEAL CANDIDATE:

Qualifications:

• Bachelor's degree in Communications, Digital Marketing, Advertising or a related field
• Proven experience as a creative/content writer or in a similar role, preferably with exposure to AI-driven content creation.

Work Experience:

• 3-5 years of relevant experience in the space of content marketing/advertising, experience in Digital Marketing with a focus on video content, will be an advantage

Skills:

• Excellent command over the English language
• Hands-on experience of copywriting, editing, and creating communication
• Ability to handle complex briefs and ideate out of the box
• Creative thinking and problem-solving skills, with a passion for storytelling and visual communication
• Deep customer focus by understanding customer behaviour and analyzing data & real-world experiences
• Detailed orientation & very structured thinking, think of customers' entire journey and experience
• Strong communication and collaboration skills to effectively work with diverse teams
• Passion for emerging technologies and the ability to adapt to a fast-paced and evolving environment
• Excellent project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines
• Proficiency in AI tools and video editing software (e.g., Adobe Premiere Pro, Final Cut Pro) and familiarity with graphic design
• software (e.g., Adobe After Effects, Photoshop)

PERKS, BENEFITS, WORK CULTURE:

Our people define our passion and our audacious, incredibly rewarding achievements. The company is one of India’s most diversified non-banking financial companies, and among Asia’s top 10 Large workplaces. If you have the drive to get ahead, we can help find you an opportunity at any of the 500+ locations we’re present in India.

Key Responsibilities

Handle customer queries via phone calls, emails, and chat support.

Provide timely and accurate solutions to customer concerns.

Maintain a high level of customer satisfaction and service quality.

Escalate complex issues to the relevant teams and ensure proper follow-up.

Record and update customer interactions in CRM/support systems.

Coordinate with internal teams to resolve customer issues efficiently.

Provide customer training and guidance on product features, processes, and usage to enhance customer experience and satisfaction

Assist customers with product-related information and troubleshooting.

Prepare customer support reports and feedback summaries.

Required Skills

Minimum 2+ years of experience in Customer Support, Client Servicing, or Customer Success.

Excellent verbal and written communication skills in English.

Strong problem-solving and customer-handling abilities.

Ability to manage multiple customer requests simultaneously.

Good interpersonal and relationship-building skills.

Basic knowledge of CRM and ticketing tools.

Positive attitude, patience, and a customer-centric approach.

Qualification

Bachelor's degree in any discipline.

Excellent communication and presentation skills.

Proficiency in MS Office and email communication.

We are looking for a Technical Lead - GenAI with a strong foundation in Python, Data Analytics, Data Science or Data Engineering, system design, and practical experience in building and deploying Agentic Generative AI systems. The ideal candidate is passionate about solving complex problems using LLMs, understands the architecture of modern AI agent frameworks like LangChain/LangGraph, and can deliver scalable, cloud-native back-end services with a GenAI focus.

Key Responsibilities :

- Design and implement robust, scalable back-end systems for GenAI agent-based platforms.

- Work closely with AI researchers and front-end teams to integrate LLMs and agentic workflows into production services.

- Develop and maintain services using Python (FastAPI/Django/Flask), with best practices in modularity and performance.

- Leverage and extend frameworks like LangChain, LangGraph, and similar to orchestrate tool-augmented AI agents.

- Design and deploy systems in Azure Cloud, including usage of serverless functions, Kubernetes, and scalable data services.

- Build and maintain event-driven / streaming architectures using Kafka, Event Hubs, or other messaging frameworks.

- Implement inter-service communication using gRPC and REST.

- Contribute to architectural discussions, especially around distributed systems, data flow, and fault tolerance.

Required Skills & Qualifications :

- Strong hands-on back-end development experience in Python along with Data Analytics or Data Science.

- Strong track record on platforms like LeetCode or in real-world algorithmic/system problem-solving.

- Deep knowledge of at least one Python web framework (e.g., FastAPI, Flask, Django).

- Solid understanding of LangChain, LangGraph, or equivalent LLM agent orchestration tools.

- 2+ years of hands-on experience in Generative AI systems and LLM-based platforms.

- Proven experience with system architecture, distributed systems, and microservices.

- Strong familiarity with Any Cloud infrastructure and deployment practices.

- Should know about any Data Engineering or Analytics expertise (Preferred) e.g. Azure Data Factory, Snowflake, Databricks, ETL tools Talend, Informatica or Power BI, Tableau, Data modelling, Datawarehouse development.

Role Overview

This is a senior-level counselling and inside sales role involving high-quality lead conversion, advanced counselling, and mentoring of junior counsellors while consistently achieving higher revenue and performance targets.

Key Responsibilities

• Handle high-intent, high-value, and complex student leads
• Conduct advanced counselling, objection handling, and closing
• Achieve higher individual conversion and revenue targets
• Support, guide, and mentor junior counsellors
• Ensure strong follow-up discipline and CRM accuracy
• Contribute to achieving team-level sales and growth goals

Eligibility & Requirements

• Prior experience in inside sales, student counselling, or EdTech preferred
• Strong communication, persuasion, and closing skills
• Proven and consistent track record of target achievement
• Ability to guide, train, and support junior team members
• Process-driven and performance-focused mindset

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💡 What’s in it for you?

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✅ Fast-paced, high-growth startup culture

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We are in the lookout for a talented Content Writer to create compelling blog posts, white papers, product descriptions, social media content and web copy. We’re looking for someone who can expand our digital footprint and drive more value through online content. You should have had a proven track record of producing pieces that increase engagement and drive leads. This role requires high level of creativity, as well as the ability to use data-driven insights to write better material. 

Your responsibilities: 

•     Creating concise, eye-catching, and innovative headlines and body copy

•     Researching and organizing facts and sources

•     Consistently brainstorming and collaborating with team for new ideas and strategies

•     Building a following for brand on social media with creative work

•     Researching markets and industries to compare and create content that is innovative and original

•     Collaborating with campaign managers, creative team, and designers

•     Writing a wide variety of topics for multiple platforms (website, blogs, articles, social updates, banners, case studies, guides, white papers, etc.)

•     Be willing to answer any questions posted by their readers.

•     Create content on e-books, podcasts etc.

•     Promote content on social media

•     Identify customers’ needs and gaps in our content and recommend new topics

•     Ensure all-around consistency (style, fonts, images and tone)

•     Update website content as needed

•     Edit content produced by other members of the team

•      Analyse content marketing metrics and makes changes as needed 

•     Collaborate with other departments to create innovative content idea 

Skill sets/Experience we require:

•     Proven work experience as a Content Writer, copywriter or similar role

•     Portfolio of published articles

•     Experience doing research using multiple sources

•     Familiarity with web publications

•     Excellent writing and editing skills in English

•     Hands-on experience with Content Management Systems (e.g. WordPress)

•     Ability to meet deadlines

•     Knowledge of digital marketing tactics, including SEO, email marketing and web analytics

Pedigree: 

•     Bachelors/Masters in English, Journalism, Marketing or related field 

• Dynamics 365 NAV/Business Central technical development experience.
• AL, C/AL coding experience, basics of .NET development
• RDLC reports development.
• Knowledge of Power BI will be nice to have.
• Basic understanding of Web Services/SOAP/ODATA and other protocols. Able to perform simple integrations if needed.
• Working knowledge of Business Central web services and data integrations
• Minimum of 1-year experience configuring, developing, and delivering Microsoft Dynamics NAV or Business Central software