Business Development Associate

You will handle customer queries on Freshdesk, Freshchat and WhatsApp. The role is driven by fast responses, clear communication and reliable issue resolution.

Responsibilities

1. Respond to customer queries through Freshdesk tickets, Freshchat and WhatsApp.
2. Troubleshoot basic product issues and escalate when required.
3. Update all tickets and chats with clean, accurate notes.
4. Meet first response and resolution targets as per internal SLAs.
5. Maintain a consistent brand tone in every customer interaction.
6. Capture customer feedback and pass key patterns to the product and tech teams.
7. Support CSAT and resolution rate goals through steady quality.

Objective of the role:

Deliver clear, timely and consistent support that improves customer satisfaction and reduces friction in daily operations.

Requirements

1. Bachelor’s degree or equivalent.
2. One to three years of experience in customer support.
3. Strong verbal and written communication.
4. Hands on experience with Freshdesk, Freshchat and WhatsApp based support.
5. Ability to manage multiple conversations without dropping quality.
6. Basic problem-solving and the ability to spot recurring issues.

Job Summary:

We are looking for a dynamic and results-driven Business Development Executive with 1 to 2 years of experience in IT sales to join our team. The ideal candidate will have a strong background in selling IT solutions and services, with a proven track record of achieving sales targets and building long-term client relationships.

Key Responsibilities:

● Identify and generate new business opportunities through various channels including networking, cold calling, and market research.

● Develop and maintain a robust sales pipeline to meet or exceed sales targets.

● Understand customer needs and requirements to propose effective IT solutions and services.

● Prepare and deliver detailed sales proposals and contracts.

● Negotiate and close sales deals, ensuring profitability and customer satisfaction.

● Build and nurture relationships with existing clients to encourage repeat business and referrals.

● Stayup-to-date with industry trends, competitor activities, and new product developments.

● Provide regular sales reports and forecasts to the BDM.

Qualifications and Skills:

● Bachelor's degree in Business, Marketing, Information Technology, or a related field.

● Minimum of 1to 2 years of experience in IT sales or business development.

● Proven track record of meeting or exceeding sales targets.

● Strong understanding of IT products and services, including software, hardware, and cloud solutions.

● Excellent communication, presentation, and negotiation skills.

● Ability to build and maintain strong client relationships.

● Self-motivated, with a proactive approach to identifying and pursuing sales opportunities.

● Strong problem-solving skills and ability to think strategically

Are you an Android Developer who has very good knowledge on the fundamentals of Android programming and can write efficient code in a minimalistic way? Join Telyport as an Android Engineer. You will be given designs that you will convert to working applications with all the required business logic
You should have a strong command over either Java or Kotlin. You should also be familiar with at least one of the Android architectures like MVP, MVVM and MVI.
We are looking for someone who has worked on applications that involve exchanging data over the internet, loading images, lazy loading, shared preferences, saving and reading to local database and shared preferences.
A strong understanding of the Activity life cycle in android is a must. We prefer someone who has good knowledge of location tracking and background services in Android.



Responsibilities
-

Develop and code interfaces based on accepted design standards


• Build responsive applications which are compatible on Android devices of different sizes

• Build modular components for reusability.
Write services or modules responsible for certain tasks

• Write well defined models for network calls
Write well defined documentation for methods.
• 
Code animations which are highly optimized and efficient
• 
Writing code so that they can be scaled

• Follow the release process and adhere to time constraint for developing a project or its modules




Skills -


• Should implement at leave one of MVVM, MVP or MVI architecture
- Strong command over Java/Kotlin. 
- Adapt the app to adjust and fit various screen types.
- Very good understanding of Git. 
- Should write minimalistic code
• Must have worked on applications with databases
• 2+ year experience in Android App Development
• Must know how to debug and traceback errors in the app
• Should have worked with FCM notifications and custom notification handling

1. Channel encoding/Decoding techniques in Digital communication

2. Hands experience on Digital Modulation schemes (BPSK/QPSK/8PSK and QAM)

3. Experience on Digital Filters (FIR/IIR) design and Simulations

4. Hands on experience with Zynq Ultra scale/Kria SoM. Application porting on Peta Linux

5. Experience on FPGA, DSP & ARM Processor

6. Knowledge on SCA Standards

Turtlemint is a technology platform (http://www.turtlemint.com/">www.turtlemint.com) that facilitates the entire process of researching, decision-making and buying insurance. Turtlemint is building a unique insure-tech platform which is enabling the transaction of complex products with a simple and intuitive interface. On the supply side, Turtlemint aggregates more than 25+ insurers and enabled three unique demand channels. First, direct to consumer channels where users buy insurance products. Second, a network of more than 35,000 agents across India who use the Turtlemint platform to sell insurance. Third, the SaaS version of the same platform for large financial institutes, consumer applications, etc. Now it is expanding into other financial products like mutual funds.

Turtlemint is founded by IIT/IIM graduates, ex-employees of top companies like ICICI Lombard, Yahoo, eBay, and Quikr. Our management team has to experience building and growing many successful technologies and consumer companies. Turtlemint is growing rapidly and it is already amongst the top three insurance platforms in India. We are a well-funded startup, backed by leading Venture Capitalists, and began our business operations in September 2015. We strongly believe that as a technology-led company we can truly disrupt the 'old economy' financial services businesses, a multi-billion dollar industry in India.

Turtlemint promises to offer an intellectually enriching and fun work environment, and an opportunity to work with smart and dedicated colleagues. Come make an impact on millions of users on an important but often ignored aspect of their life - financial security & freedom!

Job Description  

Position: Engineering Manager

Role:  Engineering Manager  

Experience: 8-15 years  

Location: Mumbai/Pune

Responsibilities

• Lead a team of engineers and product managers in the ideation and technical development of product
• Provide strategic and operational oversight for Enterprise software product development
• Work closely with business leaders to develop short and long-term strategies
• Manage business expectations, resolve conflicts, and keep businesses aligned
• Define the processes needed to achieve operational excellence in all areas, including project management and system reliability
• Experience scaling and managing 5-20 person teams
• Develop and drive execution on 6 months and 1-year road maps
• Drive innovation, establish new approaches in improving productivity
• Establish a metrics-based organization, develop key operational metrics and push for continuous improvement.
• Ensure system security, data integrity, and accuracy of financial records

Skillset and Experience

• 8+ years of experience in building Enterprise software
• 8+ years of experience with programming languages such as Java, PHP, Python, or C++
• 5+ years experience with agile systems development methodologies
• 4+ years of experience managing engineering teams including hiring/termination and performance management
• 3+ years of experience with either Spring Boot, Play Framework, Django, etc

Bachelors in Computer Science or a related technical field, or equivalent experience 

Finally, and most importantly, drive, energy, and motivation to succeed with delivering great customer experiences 

Bonus Qualification

• Experience developing financial products like insurance, mutual funds, etc
• Ability to understand the business logic
• Organizational and analytical skills

What you get: 

• To work in an early-stage consumer internet start-up in disruptive space  
• To directly work with the founding team of graduates from IIT/ IIM and experience at top internet brands like Yahoo/ eBay  
• Great culture and work with like-minded colleagues  
• Health Insurance for yourself and your family  

Dear Candidate,

We are having urgent opening of Business development Executive/BDM position.

Job Description: 

• Conduct market research to identify selling possibilities and evaluate customer needs.
• Actively seek out new sales opportunities through cold calling, networking and social media.
• Leads will be generated by telemarketing team.
• Meetings with potential clients and listen to their wishes and concerns.
• Prepare and deliver appropriate presentations on products/ services.
• Field Work/client acquisition.

Skills we are searching - 

• Local language and English is must.
• Location specific geographical area and market knowledge.
• Should be willing to travel daily to meet sales targets
• Should have knowledge about logistics industry.
• Focus should be to increase the sales of the company
• Carry out price negotiations with the transporter on behalf of the organization to reach a favorable agreement for both.
• Must also carry out a survey to figure out the current trends in the industry such as prices of the products and the demand for it etc.

Qualification: Under Graduate / Graduates /Masters

Experience: 1 year to 3 year