
About the Job:
We are looking for a Content Writer, preferably a medical professional who has a passion for writing or a writer who found niche in healthcare industry, to create, edit and maintain high quality edit technical and marketing documents for internal and external use.
In this role, you will research, organize, write, and edit health Insurance related medical policies, technical and marketing & sales-related contents, as required.
Responsibilities:
As a Product Marketing Content Writer:
- Create, curate and syndicate content to increase brand awareness.
- Write storyboard and script content for digital and print channels for Sales and Marketing materials.
- Maintain a comprehensive library of technical terminology, standards, and documentation to unify communications.
- Plan future content in collaboration with management to maintain consistency and high-quality for future documentation.
- Proactively and strategically plan content to achieve business goals and user needs.
- Analyse documents to maintain continuity of style of content.
- Serve as writing consultant to other business segments as needed.
As a Technical Writer:
- Obtain a deep understanding of the Medical and Healthcare industry to summarize policy information into simple, polished, and engaging content for internal and external users.
- Write health insurance and medical related content that meets the business needs.
- Develop and maintain detailed repositories of appropriate reference materials in healthcare policies.
- Research, develop and document technical design specifications and requirements documents and translate technical data into user-focused language.
- Gather information through research, subject matter experts and by reviewing technical requirements.
- Evaluate current content and develop innovative approaches for summarizations and improvement.
- Establish standards and protocols with team members for project documentation.
- Plan, develop, organize, write, and edit internal operational procedures, and training manuals.

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Purpose of Job is to strategize, manage & execute Training framework for the organization
Technical Skills
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Sound knowledge of Industry L&D Practices
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Moderate knowledge of BFSI Sector & Products
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Content creation & LMS framework understanding
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ROI Measurement tools
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Kirkpatrick Evaluation Matrix
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Animation & Simulation expertise
Job Responsibilities :
Team Management
⮚ Manage a team of Learning specialist and driving various Learning Initiatives on LMS, Classroom, Virtual platforms
⮚ Upskill the team periodically on Training Tools like Impact Evaluation, Content Creation, Data Reporting, etc
Impact Oriented Initiatives
⮚ Roll out Department wise Sustainable training initiatives with Impact Oriented objective & measurement of ROI
⮚ Analyzing the training need & identifying tools and matrices determining the overall impact on business
Stakeholder Management
⮚ Regular interaction & Collaboration with Stakeholders and gathering Short-term & Long-term training needs and actualizing in the Training Calendar
⮚ Publishing Training MIS & Impact reports to stakeholders and fulfilling their training asks alongside launching sustainable training initiatives
MIS & Analytics
⮚ Having a strong hold on Reporting of Data related to Training, for eg. Reports, Content, Assessment, Feedback Scores, etc.
⮚ Periodic Reporting of Training reports to stakeholders
Content Creation
⮚ Developing content based on identified competencies for all Management levels on Soft Skills, Behavioral, Leadership skills, etc.
⮚ Conduct Pre & Post Analysis as required to match Executive expectations and design Content in retrospect to expectations
Qualification :
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Any graduate
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Work experience- Minimum 12-15 years, 5+ years in Training & 3 + years Team Handling
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Preferred from BFSI or MFI
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Aged below 37 years
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Certification in Learning & Development will be an added advantage.
Responsibilities :
- Provide Voice and Remote terminal support for Level 1/2 backup and restore Issues and submit stars tickets
- Configuration, Troubleshooting and assisting setup of backup Environment.
- Follow the Alert Management Strategy for category Level 1/2 on various system/server alerts received every day
- First and second level troubleshooting of the backup and restore issues
- Update & Maintain Pertinent technical and Operational Documentation
- Open support cases and work with vendors such as Oracle / IBM and Symantec/Iron Mountain to provide necessary logs/information on issues raised by
- Coordinate fix of H/W issues with vendors on backup servers following Hardware management processes and procedures
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EXPERIENCE ; 2 to 3 YEARS + in the same position
GENDER : ANY
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Expertise in Angular JS, Node JS, React JS.
Infiniti Research is a full-service market intelligence and business advisory consulting firm headquartered in London, United Kingdom. We provide high quality customized research services to large and medium size businesses worldwide. We are the research provider of choice to many leading businesses and institutions in the world. We serve more than 30 Fortune 500 companies. We have completed more than 600 research projects with Forbes 2000 companies in the past 6 years. Infiniti's management team draws its experience from best practices learnt at firms like Accenture, IBM, Honeywell, and Price Waterhouse Coopers.
Company Website: (https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.infinitiresearch.com%2F&data=01%7C01%7C%7C43848cfda99a48fa18a008d8499fe596%7C30f43a5983f44883b6504a3e36a194f3%7C0&sdata=zL9xADS2GMQeCDFuNi2FPavz4wug5JH9oiTHsT90JPw%3D&reserved=0">www.infinitiresearch.com)
Designation: Research Associate
Job Location: Bangalore
Job Description:
- Conducting telephonic interviews with Sellers/Associations (Sales/Business Development decision makers) across the globe.
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- Should have knowledge of Market Research Industry
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- Working knowledge in Ms Excel, Ms Word & Ms PowerPoint.
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- Good verbal and written communication skills.
- Lead Generation/Business Development.
- Market Research
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Any Graduate with minimum 6 Months of work experience in international calling / lead generation /B2B Sales
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- Devise brand communications strategy with the product and business aspect into it
- Translate technical information and product features to potential users
- Follow and analyze market trends to position our products
- Develop end to end product marketing strategies
- Run marketing campaigns across channels including and not limited to all forms of digital marketing
- Test and evaluate features using relevant KPIS from users
- Collaborate with Product Manager to continue improving the products
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- Atleast 2 years experience where you have actively used digital channels for marketing
- Experience in market analysis and working knowledge of web analytics tools
- Excellent communication skills
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