Presales consultant

What are we looking for?

• Strong interpersonal, communication, and persuasion skills.
• Interest in sales and client management within a fast-paced setup.
• Strong problem-solving skills to address and resolve client concerns.
• Ability to multitask and handle multiple client accounts effectively.
• Minimum 1 Year of experience in telecalling, client success, or B2B servicing roles
• Based in Bangalore 

What will you be doing?

• Manage a portfolio of Travel Agents and ensure consistent engagement.
• Drive re-application cycles by tracking demand patterns, renewal triggers, and client usage behaviour.
• Build and execute retention strategies for high-value & high-frequency clients.
• Lead resurrection initiatives to revive inactive or low-engagement accounts.
• Maintain dashboards, performance trackers, and portfolio analytics.
• Collaborate with operations and business teams to ensure seamless service delivery.
• Resolve escalations and strengthen long-term client relationships.

Key Responsibilities:

·        Greet and assist visitors in a professional and friendly manner

·        Handle incoming calls and route them to the appropriate departments

·        Maintain visitor records and front desk registers

·        Manage courier dispatch and incoming mail

·        Coordinate with internal teams for meeting room arrangements

·        Maintain office cleanliness and reception area decorum

·        Assist HR/Admin team with basic administrative tasks

·        Handle basic inquiries and provide accurate information to clients and walk-ins.

Requirements:

·        Male candidate preferred

·        Minimum qualification: Graduate

·        Good communication skills (English)

·        Basic knowledge of MS Office (Word, Excel)

·        Well-groomed with a professional attitude

·        Punctual and disciplined

·        Prior experience as a receptionist/front office executive is an advantage

·        Good interpersonal and organizational skills

·        Ability to multitask

JOB SUMMARY:

The HR Intern will oversee all human resources functions, focusing on recruitment, employee relations, performance management, and training. This role ensures compliance with labor laws and fosters a positive workplace culture. The ideal candidate will excel in people management, demonstrating expertise in HR best practices and a strong commitment to developing talent.

KEY RESPONSIBILITIES:

1. Recruitment & Onboarding:

- Manage the full-cycle recruitment process, from job posting to candidate selection.

- Conduct interviews, reference checks, and extend job offers.

- Oversee employee onboarding, ensuring a smooth transition for new hires.

2. Employee Relations:

- Address employee grievances and provide support to resolve conflicts.

- Promote a positive workplace culture by organizing team-building activities and maintaining an open-door policy.

3. Training & Development:

- Identify training needs and coordinate professional development programs.

- Facilitate training sessions on HR policies, company culture, and other relevant topics.

4. Compliance & Reporting:

- Maintain and update employee records and HR documentation.

- Prepare and submit reports on HR metrics and trends.

Job Title: Senior Product Delivery Manager

Job Location: Mumbai

About Qrata

We match top talent with highly competitive career opportunities with leading startups in India and globally and address hiring challenges, recruitment brand marketing, with innovative and collaborative strategic consulting.

About the company we are hiring for

It is a global technology firm that offers a SaaS based Delivery Automation Platform. The software helps brands across Food & Beverage, Courier, Express and Parcel, eCommerce & Retail and Transportation (3PLs, 4PLs, etc.) to digitize, optimize and automate deliveries across the supply chain.

It is Growing at an average rate of 120% YoY, it has 200+ enterprise clients in 50+ countries with headquarters in New Jersey, USA and regional offices in Mumbai, Jakarta, Delhi, and Dubai. They are backed with $49.5 million across three rounds of private equity investments by Tiger Global Management, Stead view Capital and Alibaba Group of companies.

They are incredibly excited about the SaaS ecosystem as well and proud to be one of the frontrunners when it comes to building a SaaS platform for the logistics industry. With some of the biggest brands like KFC, Starbucks, McDonald’s, Singapore Post and Decathlon as their clients, their platform has matured tremendously and powers millions of shipments across the globe every day.

Their Culture

Most of their workforce is in Mumbai and there are a bunch of people interested in technology and working at the forefront of innovation in the logistics automation industry. With smaller teams distributed across the globe, the entire team gets together during their annual workcation. The vision of building a global enterprise company and going IPO is what drives us to achieve more, every day!

They endeavour to change the world through continuous innovation and optimization in the space of logistics and supply chain management. Join them as they create the next version of an impactful product which aims to revolutionize business processes and user behaviour through unprecedented forms of disruption

We are currently scouting for Senior Product Delivery Manager

As they experience exponential growth, they are looking for individuals having experience in implementing SaaS solutions for large, global enterprises. The ideal candidate will be an innovative self-starter comfortable working in a start-up environment and adept at managing client expectations. You will be the face of company to C-level executives and senior leaders of our enterprise clients.

You will develop the strategy behind implementations, and bring an obsession for exceeding customer expectations by delivering in accordance with project success metrics. You will also build long-term relationships with the clients, connecting with key business executives and stakeholders. You will liaise between clients, cross-functional internal teams and other system integrators to ensure the timely and successful delivery of our solutions according to customer needs

Responsibilities

• Work with Business Development, Product Management and Engineering team to build highly scalable SaaS products and integration modules
• Connect with clients to determine their technical and functional requirements and recommend appropriate solutions to ensure successful product implementation
• Prepare detailed project plans that blend client requirements well with the company’s visions and co-ordinate across various teams to establish smooth execution during all phases of project
• Adhere to the standards of scope, timeline, and budget throughout the entire execution of project lifecycle and ensure success of the project
• Work closely with development team to explain the requirements and constantly monitor the progress
• Be hands-on, adopt practical approach to software and technology
• Suggest improvements in systems & processes and assist technical team with issues needing technical expertise
• Create technical content such as blogs, technical specification documents and system integration requirements documents

Requirements

• Bachelor’s Degree in Computer Science, Information Technology, or related field
• 8 to 10 years of experience in project and delivery management for Enterprise SaaS companies
• Solid technical background with minimum 2-years of hands-on experience in software development preferably in cloud technologies
• Proven ability to drive large scale global projects with deep understanding of agile SDLC, high collaboration and leadership
• Strong working knowledge of Microsoft Office
• Excellent written and oral communication skills, judgement, and decision- making skills, and the ability to work under continual deadline pressure
• Willingness to travel occasionally within India and internationally

Must Haves:

·        Bachelor's Degree in Computer Science, Information Technology, or related field

·        Experience in project and delivery management for Enterprise SaaS companies

·        Solid technical background with minimum 2-years of hands-on experience in software development preferably in cloud technologies

·        Proven ability to drive large scale global projects with deep understanding of agile SDLC, high collaboration and leadership

·        Strong working knowledge of Microsoft Office Excellent written and oral communication skills, judgement, and decision- making skills, and the ability to work under continual deadline pressure

Willingness to travel occasionally within India and internationally

Position Snapshot

Role: Business Development Executive

Employment Type: Full-Time

Location: On-Site (NIET A Block,5th floor, Greater Noida)

Shift: 10 am to 5 pm (Sundays off)

Salary: 15000 INR - 20000 INR (+5000 INR)

Who We Are

Uneako is an amalgamation of the words “unique” and “eco”. The company was envisioned by two young brothers, now a proud host of young minds from across the country, striving to generate environmental awareness. Our aim is to curb the environmental threats of climate change and plastic pollution by introducing and promoting an exclusive and innovative range of eco-friendly product solutions for office, home, and gifting utilities. Our products are carbon positive, aided by green technology and support the marginalized communities both socially and economically.

Position Summary

As a Business Development Executive, you will have the opportunity to learn and contribute to various aspects of the company’s business development efforts. You will work closely with the business development team to support their initiatives and help drive growth for the company. This opportunity will provide you with valuable experience in the advertising industry and expose you to the strategies and tactics involved in attracting new clients and expanding existing relationships

Job Requirements

•  A bachelor’s degree in a relevant field.
•  Completed or pursuing Master’s degree (MBA or any relevant degree or diploma)
•  Salesforce experience or any other role-related experience is a plus.
•  Strong new business development skills.
•  An awareness of metrics and an appetite for setting and achieving goals.
•  Strong communication and presentation skills
• CRM experience is preferred
•  Excellent communication skills- both written and verbal
•  Flair for writing and developing a crisp pitch.
•  Networking and Team Management skills.
•  Data analyzing and researching skills.
•  Should have good energy and charm.
•  Strong desire to work in a performance-based culture.

 Job Responsibilities

  Developing goals for the development team and business growth and ensuring they are met.

I) Identification & Planning:

•  Generating leads via cold calling, emailing, and other lead-generation activities
•  Identify new customer segments & markets to tap into based on seasonal trends

II) Lead generation and Cold calling

•  Contacting potential clients to establish rapport and arrange meetings.
•  Planning and overseeing new marketing initiatives.
•  Calling the potential leads and taking it to close

 III) Market Research & Expansion

•  Researching organizations and individuals to find new opportunities.
•  Increasing the value of current customers while attracting new ones.
•   Finding and developing new markets and improving sales.

Our organization is looking for a team of dedicated and committed students who would believe in our cause & work towards sustainable growth and development. We would be more than happy to provide any further details, if at all required.

For more information: http://www.uneako.com/

http://www.instagram.com/uneako_

Senior Product Owner (Digital Transformation)

Executive Summary
Are you looking to level up? The Senior Product Owner (Digital Transformation) role at FirstPrinciples and the partner that you will be staffed with is a multi-million dollar digital transformation initiatives on web and mobile with one of the largest large Luxury Home Builders in the United States.

About FirstPrinciples & The Role

FirstPrinciples is a Tech Holding company with a Venture Studio as part of its holdings. One part of the Venture Studio business at FirstPrinciples is about working with large enterprises on long-term digital transformation initiatives within their organization. The position that we are currently hiring for involves a multi-million dollar digital transformation initiatives for one of the largest Luxury Home Builders in the United States. Our scope involves working as expert consultants to advice and execute on upgrading the IT & Tech different internal and stakeholder facing systems within their organization. We are working on both web and mobile platforms. 

Who is This For

This is for an experienced Product Owner/Manager who is looking to take their career to the next stage by working on a large scale initiative that will challenge and extend their current capacities.

At FirstPrinciples, we truly act as a Tech Strategic Consultant along with having the operational capacity to implement the suggested recommendations. This role is for someone who is able to provide recommendations to the client while having the ownership of the end deliverables. While we have technical leaders also staffed within this partnership, we are looking for someone who can talk the talk with senior engineers and tech architects and understand their recommendations and its implications. 

Requirements

• One of the following certifications (PRINCE2, CSP, CAPM, CBAP (BABOK), Agile, CSP, CSPO, PMPO)
• Experience in independently managing, End-to-End Business Analysis, Product Analysis, Project Management for complex IT Projects and Products / Apps
• Working with Client to understand provide Consulting or Business Solutions, Problem Solving Approach and Skills, Strong Analytical Skills, should be able to read between the lines
• Managing scope via release management and planning and creating User-Stories, Running Sprints Cycle and Experience working with a team of 15-20 resources
• Requirements Gathering, Requirements Analysis, Requirements Management, Requirements Elicitation, Requirements Matrix (RTMs)
• Experience in Developing Low-Level and High-Level Prototyping using Wireframes tools (using any of the latest wireframing tools, such as JustInMind, Adobe XD, MockFlow, etc)
• Ownership of the Product Backlog & Deliverables and developing the User Stories & Release Planning
• Experience in Writing and Maintaining Business Requirement Documents (BRD) or PRDs and Functional Specification Document (FSD), Software Requirements Specification (SRS)
• Should have experience in creating Project Budgeting, Creating Efforts Estimations (EE), Presentation Decks, and Clean Documentation 
• Experience in Writing Test Cases and Managing UAT and Deployment 
• Analysis: GAP, Fish-bone Analysis, RCA (Root Cause Analysis), MoSCOW
• Experience in Consulting clients on Problem Statements V/s Solution Building based on AS-IS and TO-BE
• Experience converting Business Cases to Technology case and Building Products from scratch thus Translating Business Requirements into Software Requirement Specifications
• Interacting with the Technical team to ensure Delivery and Implementation of the Software Solution/Projects
• Client Relationship Management, Excellent at English Speaking, and Written Communication
• Understanding of Change Management, Risk Management and Project Management

Management Skills

1. Excellent Written and Oral Communication Skills and Etiquettes
2. Excellent Presentation Skills 
3. Experience in working with Onshore and Offshore Teams and Experience handling Cross-Functional Projects, Resources and Clients
4. Experience dealing with Pressure and Meeting strict Project Deadlines
5. Leadership and Motivational Skills to ensure the Work is being done by the Resources on time and within the specified budget
6. Conflict and Resolution Management
7. Prior experience in operations management - good to have 
8. Experience working with US Clients

TechStack & Platform

1. MEAN Stack (Web)
2. Native iOS & Android (Mobile)
3. AWS
   
   
   

Job Title: Sales Development Representative           

Location: India –Noida, Bengaluru, Remote

Shift: Global (Territory Specific)

Job Function: Sales

Employment Type: Full Time

Company:

SaaS Labs, founded in 2016, is a fast-growing company in the software as a service “SaaS” industry focusing on the cloud contact centre space. The cloud contact centre space is a fast-growing market with an addressable opportunity of $24B globally and is expected to witness explosive growth in the next few years. Bootstrapped since inception, the firm recently closed a large venture capital round from two large global funds The firm has two core products for now - justcall.io (https://justcall.io/) and helpwise.io (https://helpwise.io/) and the vision is to build a portfolio of contact centre offerings.

About the Role

SaaS Labs is looking for an enthusiastic Sales Development Representative to join its Sales Development team. You will play a key role in driving new business by qualifying inbound leads and supporting various marketing-led campaigns.

You will report to the Sales Lead, however, feedback and coordination of resources with the sales and direct marketing teams are vital to success in this area. You will also provide support to the sales and the marketing teams as needed.

Responsibilities

• Qualify and develop inbound sales leads
• Respond to product queries on the chat channel
• Schedule demos between AEs and qualified prospects
• Run email campaigns to generate new sales prospects
• Drive attendance for marketing-led campaigns and events
• Cold calling efforts may be required to execute specific outbound campaigns
• Complete accurate tracking of communication with current and potential customers in the CRM

Basic Qualifications

• 1-2years’ experience in Lead Generation or Inside Sales at a SAAS company
• Bachelor’s Degree required
• Fluency in English
  
  

Preferred Skillsets

• Experience working with SalesForce.com or any other CRM
• Phone and interpersonal communication skills as well as organizational skills
• Experience working in global markets (US, UK & EMEA, ANZ & APAC) is a plus
• Experience with cold calling is a plus