Presales consultant

Job Description – Sales Executive (Construction ERP Solutions)

About Us

We are a leading provider of Construction ERP Software designed for builders, contractors, infrastructure companies, RMC plants, equipment & vehicle owners, and developers. Our ERP platform helps construction businesses streamline operations across finance, procurement, project management, equipment management, HR & payroll, and inventory control.

We are looking for a Sales Professional with strong domain knowledge in construction, infrastructure, or equipment industries who can drive ERP sales and build lasting client relationships.

Role: Sales Executive - Construction ERP

Location: Indore, Hyderabad

Department: Sales & Business Development

Reports To: Business Development Manager

Key Responsibilities

• Identify, prospect, and generate new business opportunities for Construction ERP solutions within construction, RMC, heavy equipment, infra, and real estate companies.
• Build and maintain strong relationships with decision-makers such as Project Heads, CFOs, Purchase Managers, Equipment Owners, and MDs.
• Understand customer pain points in project management, equipment utilization, billing, contractor management, and reporting, and position ERP as the right solution.
• Conduct client meetings, product demos, and presentations to showcase ERP features and benefits.
• Develop and manage a healthy sales pipeline, negotiate contracts, and close deals.
• Collaborate with the presales, implementation, and support teams for smooth onboarding of clients.
• Achieve monthly/quarterly sales targets and contribute to business growth.
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Desired Candidate Profile

• Background: Prior experience in sales within Construction, Infrastructure, RMC, Heavy Equipment, or related industries. (Candidates from ERP/SaaS sales in construction domain preferred.)
• Experience: 2–5 years of B2B sales experience.
• Strong understanding of construction workflows, equipment/vehicle usage, procurement, contractor & labor management.
• Excellent communication, negotiation, and presentation skills.
• Ability to connect with senior stakeholders and convert long sales cycles into closures.
• Self-driven, target-oriented, and willing to travel for client meetings.
• 
  

What We Offer

• Competitive salary with performance-linked incentives.
• Opportunity to work with a fast-growing Construction ERP leader.
• Hands-on learning in ERP, SaaS, and construction digital transformation.
• Growth path into Sales Leadership roles.

Position: Technical Field Sales Executive

Location: Coimbatore

Experience: 0 - 3 Years

Salary: ₹20,000 - ₹30,000 per month

Vacancies: 10

Gender: Male

*About the Role*

We are looking for motivated and enthusiastic candidates to join our team as Technical Field Sales Executives. This is an excellent opportunity for fresh graduates or early-career professionals looking to build a career in sales within a growing organization.

*Key Responsibilities*

Identify and acquire new customers in the assigned territory

Generate leads and convert them into sales

Understand client requirements and present suitable products/solutions

Maintain and build strong relationships with existing and prospective clients

Achieve sales targets and contribute to business growth

Conduct product demonstrations and presentations

Report sales activities and maintain CRM records

Coordinate with the marketing and technical teams to ensure customer satisfaction

Eligibility Criteria

Education: Any Bachelor's Degree (preferably in Science, Engineering, or Commerce)

Experience: 0 to 3 years (freshers welcome)

Gender: Male

Skills Required:

Good communication and interpersonal skills

Self-motivated and target-oriented

Basic technical understanding

Willingness to travel within the field area

Team player with a positive attitude

*What We Offer*

Competitive salary (₹20k - ₹30k)

Performance incentives

Career growth opportunities

Training and skill development

Job Details

- Job Title: Head of Delivery

- Industry: SAAS

- Function: Operations

- Experience Required: 14-18 years

- Employment Type: Full Time

- Job Location: Pune

- CTC Range: Best in Industry

Preferred Skills: P and L management, customer success, technical support, Implementation, Client Delivery

Criteria:

14+ years of experience in Managed Services / Professional Services / Customer Delivery within SaaS or tech-led organizations.

Proven leadership of end-to-end customer lifecycle functions: Pre-sales, Implementation, Customer Success, and Support.

Experience managing global, cross-functional teams across geographies and time zones.

Demonstrated ownership of P n L, budgets, and revenue (services / managed services).

Strong understanding of SaaS delivery models and customer lifecycle management.

Job Description

What will you create and do?

We are looking for a Head of Delivery to lead and scale the end-to-end customer delivery organization at Company. This role will own the entire customer lifecycle across pre-sales demos/PoCs, onboarding, implementation, customer success, and ongoing support.

You will lead cross-functional teams across multiple geographies and time zones, ensuring successful delivery of projects, high customer satisfaction, strong product adoption, and growth in managed services revenue.

This is a strategic leadership role responsible for building processes, improving delivery maturity, driving operational excellence, and aligning teams across Support, Customer Success, and Implementation. The role will also work closely with Sales, Product, and Leadership to ensure customers achieve measurable outcomes through Conversational Messaging solutions.

What will qualify you for this role?

Essential:

● Strong experience leading Managed Services / Professional Services / Customer Delivery organizations

● Proven ability to manage global teams across time zones and multiple functions

● Strong leadership experience in Customer Success, Implementation, Support, and Client Delivery

● Experience managing P&L, budgets, and revenue ownership for service organizations

● Ability to design and scale delivery processes, frameworks, and operational systems

● Strong customer engagement and stakeholder management skills

● Ability to manage complex client escalations and enterprise accounts

● Experience working closely with Sales, Product, and Technology teams

● Strong understanding of SaaS delivery models and customer lifecycle management

● Strong people leadership, hiring, mentoring, and organizational building experience

Desired Skills:

● Experience in Conversational Messaging, CPaaS, or SaaS platforms

● Industry exposure to Healthcare, Finance, Real Estate, Education, Contact Centers, or similar sectors

● Understanding of CRM platforms, Marketing Automation systems, and Contact Center technologies

● Experience building self-service platforms and customer reporting systems

● Ability to drive customer adoption and product-led growth initiatives

● Strong operational mindset with a focus on SLA management and delivery excellence

Experience Range:

15+ Years

Education Qualification:

Bachelor’s Degree in Engineering, Technology, Business, or related field MBA is preferred.

Key Responsibilities:

Delivery Leadership & Customer Lifecycle Management

● Own delivery of all client services across the customer lifecycle including demos, PoCs, onboarding, implementation, and ongoing support

● Ensure projects are delivered as per SLA commitments and agreed delivery plans

● Lead teams responsible for Customer Support, Implementation, and Customer Success

● Manage delivery across multiple time zones and global customers

Organizational Leadership

● Build and scale a high-performing delivery organization

● Hire, mentor, and develop team leaders and managers across functions

● Drive training, capability building, and skill development across teams

● Create a strong culture of customer success and accountability

Managed Services Revenue & P&L Ownership

● Own the Managed Services P&L, budgets, and revenue targets

● Drive product adoption among serviced customers

● Align delivery performance with business growth and revenue outcomes

Process, Systems & Delivery Excellence

● Build and implement delivery processes, playbooks, and operational frameworks

● Develop systems that enable client self-service and service transparency

● Ensure systems capture relevant data and generate insights for customer success and risk identification

● Monitor key delivery metrics and identify red flags proactively

Customer Success & Product Adoption

● Create playbooks and frameworks to guide customer onboarding and adoption

● Build expertise around customer journey, implementation best practices, and messaging strategies

● Champion Conversational Messaging adoption across different communication channels

Market & Industry Expertise

● Develop expertise in target industries such as Healthcare, Finance, Real Estate, Education, and Contact Centers

● Understand business processes and systems such as CRM, marketing automation, and contact center tools

● Provide insights into market trends, customer needs, and product adoption

Cross-Functional Collaboration

● Work closely with Sales teams to prioritize projects and support strategic customers

● Partner with Product and Technology teams to identify product gaps and improvement areas

● Provide insights on product adoption, feature gaps, and customer feedback

Executive & Customer Engagement

● Represent the company in executive-level customer discussions and strategic projects

● Support major client engagements including delivery reviews and issue resolution

● Travel to customer locations for project reviews and relationship management when required

Key Result Areas (Success Metrics):

● Managed Services P&L performance

● Customer product adoption and engagement metrics

● Project delivery timelines and TAT

● SLA compliance and delivery quality

● Reduction in customer escalations

● Customer satisfaction and retention

● Identification of product gaps and improvement areas

Reporting Structure

● Reports to: COO / Executive Leadership Team

● Owns Department: Customer Support, Onboarding & Implementation, Customer Success

● Manages teams across multiple geographies and time zones

At ZIZA Build, we’re on a mission to revolutionize the construction industry. This space is full of potential, and we’re bringing bold ideas, innovation, and technology to transform how things get done.

We’re now looking for a Business Development Executive to join our journey.

What’s the role about?

You’ll drive growth, build partnerships, and help us scale. We need someone who can:

🔹 Shape the company’s growth strategy alongside the founders.

🔹 Build key relationships in the construction industry from day one.

🔹 Be part of a journey full of creativity, collaboration, and ambition.

🔹 Identify and unlock new opportunities in the construction market.

🔹 Build strong relationships with clients and partners.

🔹 Develop strategies that drive revenue.

🔹 Thrive in a fast-paced startup environment where no two days are the same.

Who are we looking for?

✅ Proactive, results-driven, and love solving problems.

✅ Have experience in business development or sales.

✅ Passionate about startups, technology, and making a real impact.

✅ Bonus points if you know the construction industry—but not a dealbreaker.

What’s in it for you?

🌟 Unparalleled exposure to what it takes to build a company from scratch.

🌟 A unique opportunity to create valuable experience in strategy and leadership.

🌟 A role where your work truly matters—you’ll shape our growth and success.

🌟 Work closely with the founding team and gain first-hand insight into building a startup.

Let’s build something big together.

📢 We’re hiring NOW.

#Hiring #BusinessDevelopment #StartupJobs #ConstructionInnovation #JoinOurTeam

• Planning and scheduling Deliverability Assessments (DA) for critical deals
•  Review of overall solution approach
•  Coordinating with service-line Subject Matter Experts(SME) and facilitating DA
•  Review the solution and identify risks based on experience/expertise in specific service-lines
• Articulation of risks and creation of risk reports based on SME connects
• Coordination with key stakeholders on risk mitigation/closure actions
• Creation of RAID(Risk-Assumption-Issue-Dependency) logs for senior leadership reviews

• Ability and desire to sales
• Convincing and influencing ability
• Sale the company's products like Website, CRM, Portal, Digital Marketing
• Must understand the use of technology for travel companies
• Make travel professional understand how technology can help them to drive a successful travel business
• Maintain good relationships with existing clients, gaining repeat business wherever possible
• A positive, confident, and determined approach.
• Resilience and the ability to cope with rejection.
• Negotiate, close deals and handle complaints or objections.

You will play a crucial role in developing and implementing marketing strategies to promote our cosmetic products and drive sales

Should be in a position to find the right distributors area wise(Beauty academy/training/coaching centers) and people who are interested in beauty products

Learning about the production, distribution, and use of products, connecting with distributors to pitch our products, and negotiating and closing sales deals

Need to undertake the field work to review & evaluate strategy implementation

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Job Summary

• The candidate must be able to communicate effectively since the job involves coordinating with clients, couriers, and other operational departments.
• The candidate must ensure that quality assurance checks are completed and maintained.
• A Candidate is responsible for monitoring deliveries, ensuring customer satisfaction, and maintaining accurate logs of all transportation and goods.
• Preparation of Non-Delivery Report.
• Should have sound knowledge of Microsoft Excel (advanced), Microsoft word, MIS, maintaining and updating trackers.
• The candidate should be fluent in Hindi, English, and regional languages.

Responsibilities and Duties

• Logistic Management
• Warehousing
• Courier Management
• Verification and Customer Support
• Team Management

HR ASSISTANT

Responsibilities 

HR responsibilities include formulating and reviewing policies, working towards PMS and succession planning, identifying training needs, work closely with senior management towards setting up processes in different departments, driving recruitment process in proactive manner.

• Good understanding of full-cycle recruiting and strategic HR administration.
• Basic knowledge of labour legislation and competitive policy formulation.
• Organizational skills – HRIS Management, reporting & analysis, setting of the processes.
• MBA/PG with HR specialization.
• Problem solving capabilities necessary to accomplish the duties and tasks of the position.
• Ability to correctly make decisions involving employee issues/ problems including when to escalate the problem to a more senior consultant Exceptional written and oral communication skills Excellent organizational and planning skills
• Ability to share knowledge and work in a strong team oriented environment. Detail oriented Proficient in Word, Excel, PowerPoint, and e-mail.
• Pursue an Attitude of Learning and Development, Attends seminars and meetings relative to the HR profession, Should have cultivate interpersonal skills, Develop negotiating and public speaking skills.

EXCECUTIVE ASSISTANT

Responsibilities

• Act as the point of contact among executives, employees, clients and other external partners
• Manage information flow in a timely and accurate manner
• Manage executives’ calendars and set up meetings
• Make travel and accommodation arrangements
• Rack daily expenses and prepare weekly, monthly or quarterly reports
• Oversee the performance of other clerical staff
• Act as an office manager by keeping up with office supply inventory
• Format information for internal and external communication – memos, emails, presentations, reports
• Take minutes during meetings
• Screen and direct phone calls and distribute correspondence
• Organize and maintain the office filing system