DevOps Engineer

We're seeking an experienced Engineer to join our engineering team, handling massive-scale data processing and analytics infrastructure that supports over 1B daily events, 3M+ DAU, and 50k+ hours of content. The ideal candidate will bridge the gap between raw data collection and actionable insights, while supporting our ML initiatives.

Key Responsibilities

• Lead and scale the Infrastructure Pod, setting technical direction for data, platform, and DevOps initiatives.
• Architect and evolve our cloud infrastructure to support 1B+ daily events — ensuring reliability, scalability, and cost efficiency.
• Collaborate with Data Engineering and ML pods to build high-performance pipelines and real-time analytics systems.
• Define and implement SLOs, observability standards, and best practices for uptime, latency, and data reliability.
• Mentor and grow engineers, fostering a culture of technical excellence, ownership, and continuous learning.
• Partner with leadership on long-term architecture and scaling strategy — from infrastructure cost optimization to multi-region availability.
• Lead initiatives on infrastructure automation, deployment pipelines, and platform abstractions to improve developer velocity.
• Own security, compliance, and governance across infrastructure and data systems.

Who You Are

• Previously a Tech Co-founder / Founding Engineer / First Infra Hire who scaled a product from early MVP to significant user or data scale.
• 5–12 years of total experience, with at least 2+ years in leadership or team-building roles.
• Deep experience with cloud infrastructure (AWS/GCP), 
• Experience with containers (Docker, Kubernetes), and IaC tools (Terraform, Pulumi, or CDK).
• Hands-on expertise in data-intensive systems, streaming (Kafka, RabbitMQ, Spark Streaming), and distributed architecture design.
• Proven experience building scalable CI/CD pipelines, observability stacks (Prometheus, Grafana, ELK), and infrastructure for data and ML workloads.
• Comfortable being hands-on when needed — reviewing design docs, debugging issues, or optimizing infrastructure.
• Strong system design and problem-solving skills; understands trade-offs between speed, cost, and scalability.
• Passionate about building teams, not just systems — can recruit, mentor, and inspire engineers.

Preferred Skills

• Experience managing infra-heavy or data-focused teams.
• Familiarity with real-time streaming architectures.
• Exposure to ML infrastructure, data governance, or feature stores.
• Prior experience in the OTT / streaming / consumer platform domain is a plus.
• Contributions to open-source infra/data tools or strong engineering community presence.

What We Offer

• Opportunity to build and scale infrastructure from the ground up, with full ownership and autonomy.
• High-impact leadership role shaping our data and platform backbone.
• Competitive compensation + ESOPs.
• Continuous learning budget and certification support.
• A team that values velocity, clarity, and craftsmanship.

Success Metrics

• Reduction in infra cost per active user and event processed.
• Increase in developer velocity (faster pipeline deployments, reduced MTTR).
• High system availability and data reliability SLAs met.
• Successful rollout of infra automation and observability frameworks.
• Team growth, retention, and technical quality.

Cloud Engineers – 2nd Shift – 4+ Years Experience

Required Qualifications:

• Strong experience in AWS infrastructure components and operational management (e.g., EC2, S3, VPC, IAM).
• Proficiency in IaC tools such as Terraform and/or CloudFormation.
• Solid scripting skills in Python, Bash, or equivalent for automation tasks.
• Experience with monitoring and logging tools (e.g., CloudWatch, Prometheus, ELK).
• Familiarity with network fundamentals: DNS, firewall rules, virtual networks.
• Strong troubleshooting mindset and experience resolving production-level issues.
• Excellent documentation and communication skills to maintain system knowledge and collaborate with teams.

Preferred Qualifications:

• AWS certifications (e.g., SysOps Administrator).
• Experience with containerization (Docker, Kubernetes/EKS/ECS).
• Exposure to CI/CD tooling like Terraform, DevOps, GitHub Actions, or any other DevOps tools.
• CI/CD pipeline, infra pipelines.
• AWS services like compute, network, storage, security.
• Migration experience like Discovery/Assessments, TA, Infra Design.

 The Role 

As a **DevOps Engineer** you'll own the infrastructure and delivery backbone that 

keeps our platform running as we grow. You'll build the CI/CD, cloud infrastructure, and 

observability that let a small, fast-moving team ship confidently — and you'll keep our AI and 

data workloads reliable and affordable at scale. 

This is a hands-on role with real ownership: you won't be maintaining someone else's setup, 

you'll be shaping ours. You'll work closely with the backend, AI/ML, and data teams to make 

deployment boring, incidents rare, and scaling a non-event. --- 

What You'll Own 

**CI/CD & developer experience** 

- Build and maintain fast, reliable CI/CD pipelines so engineers ship multiple times a day with 

confidence. - Make the path from commit to production simple, safe, and repeatable, with sensible 

automated testing, rollbacks, and release controls. 

**Cloud infrastructure & IaC** - Own our cloud infrastructure (AWS/GCP) end to end, managed as code (Terraform or 

similar) — no click-ops. - Design for scale and cost-efficiency as store and conversation volumes grow. 

**Containers & orchestration** - Run our services on containers/Kubernetes: deployments, autoscaling, networking, and 

resource management. - Support the specific needs of AI/ML workloads, including GPU-backed inference and batch 

processing for the speech pipeline. 

**Reliability & observability (SRE)** - Own uptime, performance, and incident response — monitoring, logging, tracing, alerting, 

on-call, and blameless postmortems. - Define and defend SLOs; keep the platform dependable as it scales across clients. 

**Data & pipeline infrastructure** - Support the infrastructure behind large-scale, edge-to-cloud data movement and 

processing (audio ingestion, ASR/AI pipelines, analytics). - Keep data workloads reliable, performant, and cost-aware. 

**Security & compliance** - Bake security into the platform: secrets management, IAM/least-privilege, encryption in 

transit and at rest, network hardening, and vulnerability management. - Support compliance readiness (including India's DPDP Act and enterprise-client security 

requirements) for a product that handles sensitive customer conversations. 

**Cost & scale** - Own cloud cost visibility and optimization; make scaling decisions that balance reliability 

and spend. --- 

What You'll Bring - 6+ years in DevOps, SRE, platform, or infrastructure engineering, running production 

systems at meaningful scale. - Strong hands-on experience with a major cloud provider (**AWS or Azure or GCP**) and 

Infrastructure-as-Code (**Terraform** or equivalent). - Solid experience with **containers and Kubernetes** in production. - Experience building and owning **CI/CD** pipelines (e.g. GitHub Actions, GitLab CI, 

Jenkins, Argo, or similar). 

- Comfort with a scripting/automation language (Python, Go, or Bash) and a strong 

automation-first mindset. - Real experience with **observability** (Prometheus/Grafana, ELK, Datadog, 

OpenTelemetry, or similar) and running incident response / on-call. - A security-conscious approach — secrets, IAM, encryption, and least-privilege as defaults. - Startup temperament: ownership, pragmatism, and a bias to automate and ship. - Based in or willing to relocate to Bangalore, and up for an onsite/hybrid, in-person team. 

Bonus Points - Experience running **ML/AI or GPU workloads** in production (inference serving, batch 

pipelines, model deployment). - Experience with data-intensive infrastructure — streaming/queues (Kafka, SQS), data 

pipelines, or large object/audio storage. - Exposure to **edge devices / IoT fleets**, OTA updates, or high-volume device-to-cloud 

ingestion. - Experience with compliance/security frameworks (SOC 2, ISO 27001, DPDP). - FinOps / cloud cost-optimization experience. - Early-stage startup experience. --- 

Why Join - Own infrastructure that's already live with leading retail brands and growing fast — real 

scale, real impact. - Work across genuinely interesting workloads: speech AI, GPU inference, large-scale data, 

and edge-to-cloud ingestion. - Small team, high ownership, direct line to engineering leadership — your decisions ship. - Build the platform foundation of a category-defining product from an

Job Summary

We are looking for an experienced SRE DevOps Engineer to manage production infrastructure, improve system reliability, automate operational tasks, and support scalable cloud environments. The candidate should have strong experience in Site Reliability Engineering (SRE), DevOps tools, monitoring, incident management, and automation.

Key Responsibilities

• Monitor application and infrastructure performance to ensure high availability and reliability.
• Manage production incidents, troubleshooting, root cause analysis, and resolution.
• Implement and maintain CI/CD pipelines for automated deployments.
• Manage cloud infrastructure on AWS, Azure, or GCP.
• Automate repetitive operational tasks using Python, Shell, or Bash scripting.
• Work with Docker, Kubernetes, and container orchestration technologies.
• Implement monitoring and alerting using tools such as Prometheus, Grafana, Splunk, or Datadog.
• Manage infrastructure as code using Terraform or Ansible.
• Define and monitor SLIs, SLOs, and SLAs.
• Collaborate with development, infrastructure, and support teams to improve system reliability.
• Participate in on-call support and disaster recovery activities.

Mandatory Skills

• Site Reliability Engineering (SRE)
• DevOps and Production Support
• Linux/Unix Administration
• Cloud Platforms: AWS, Azure, or GCP
• CI/CD Tools: Jenkins, GitLab CI, or GitHub Actions
• Scripting: Python, Shell, or Bash
• Docker and Kubernetes
• Monitoring and Observability: Splunk, Grafana, Prometheus, or Datadog
• Incident Management and Root Cause Analysis

We are looking for a hands-on Senior AWS Cloud Engineer to lead the infrastructure build, optimization, automation, and production deployment of a Multi-Agent AI Chatbot Platform hosted on AWS. The development environment is already in place, and the successful candidate will drive the solution through testing, integrations, and production go-live.

Key Responsibilities

• Review, validate, and optimize existing Terraform code and AWS infrastructure.
• Establish and manage integrations with enterprise platforms such as ServiceNow, Workday, and other third-party systems.
• Design, build, and support secure, scalable, and highly available AWS environments.
• Implement and automate CI/CD pipelines and Infrastructure-as-Code practices.
• Lead infrastructure testing, performance tuning, and production readiness activities.
• Drive deployment and operationalization of the platform in the Production environment.
• Implement cloud governance, security, monitoring, and FinOps best practices.
• Troubleshoot and resolve complex cloud infrastructure issues.

Required Skills & Experience

• 10+ years of IT experience with strong expertise in AWS Cloud Engineering.
• Proven experience designing, deploying, and managing AWS production environments.
• Strong hands-on experience with Terraform and Infrastructure-as-Code.
• Experience with CI/CD pipeline automation and DevOps practices.
• Expertise in AWS services including VPC, IAM, EC2, S3, Lambda, CloudWatch, and networking.
• Experience in performance optimization, reliability, and cloud cost management (FinOps).
• Strong scripting and automation skills.
• Experience integrating enterprise applications through APIs and secure connectivity patterns.

Preferred Skills

• Experience supporting AI/GenAI, chatbot, or multi-agent platforms.
• AWS Certifications (Associate/Professional).
• Banking or Financial Services domain experience.

Job Summary

We are looking for an experienced SRE / DevOps Engineer with strong expertise in production support, site reliability engineering, cloud infrastructure, automation, and monitoring. The candidate should have experience maintaining highly available systems, troubleshooting production issues, and improving infrastructure reliability and performance.

Mandatory Skills

• Site Reliability Engineering (SRE)
• DevOps Engineering
• Production Support
• Linux Administration
• Cloud Infrastructure (AWS / Azure / GCP)
• Kubernetes and Docker
• CI/CD pipelines
• Monitoring and Observability
• Scripting using Python / Shell
• Incident Management and Root Cause Analysis

Key Responsibilities

• Monitor and maintain the availability, reliability, and performance of applications and infrastructure.
• Handle production incidents, troubleshoot issues, and perform root cause analysis.
• Manage and automate infrastructure deployment and operational tasks.
• Work with CI/CD pipelines and container orchestration platforms.
• Implement monitoring, alerting, and observability solutions.
• Collaborate with development and operations teams to improve system reliability.
• Support cloud infrastructure, Linux environments, and production deployments.
• Identify recurring issues and implement preventive measures to reduce downtime.

Role Overview

We are looking for a DevOps / Platform Engineer with 3–4 years of experience to help manage AWS cloud infrastructure, automation, and AI-ready platform operations. You will work closely with engineering and AI teams to ensure scalable, secure, and reliable deployments.

Key Responsibilities

1. AWS & Infrastructure: Manage core AWS services (EC2, EKS, Lambda, RDS, S3, VPC) using Infrastructure-as-Code (Terraform, CloudFormation, or CDK).
2. AI/ML Workflows: Support infra for AI applications, model serving, vector databases, and GPU-based workloads.
3. CI/CD & Automation: Build and maintain deployment pipelines using GitHub Actions, GitLab CI, or Jenkins.
4. Containers & Kubernetes: Deploy and maintain containerized applications using Docker and Kubernetes (EKS) or ECS.
5. Observability & Incident Support: Maintain dashboards and alerts with CloudWatch, Prometheus, or Grafana, and participate in on-call response.
6. Security & FinOps: Apply AWS security best practices (IAM, encryption, secrets) and assist with cloud cost optimization.

Must-Have Skills & Qualifications

1. 3–4 years of experience in DevOps, SRE, or Cloud Infrastructure Engineering.
2. AWS & Containers: Good working knowledge of core AWS services, Docker, and Kubernetes (EKS).
3. Infrastructure-as-Code: Practical experience with Terraform, CloudFormation, or AWS CDK.
4. Linux & Networking: Solid fundamentals in Linux systems, DNS, routing, and load balancing.
5. Scripting: Hands-on scripting proficiency in Python, Bash, or Go.
6. CI/CD & Observability: Experience building CI/CD pipelines (GitHub Actions, GitLab CI, or Jenkins) and using monitoring tools (CloudWatch, Prometheus, Grafana, or Datadog).

Nice-to-Have Skills

1. Basic exposure to AI/ML infrastructure, model serving, or GPU-based compute.
2. Experience with event-driven messaging systems (Kafka, Redis, or SQS).
3. Familiarity with GitOps tools and Helm (ArgoCD, Flux, or OpenTelemetry).
4. AWS Certifications (Solutions Architect Associate, SysOps Administrator, or DevOps Engineer).

About the company:

We empower US healthcare payers with a truly next-generation, cloud-native, holistic, and customizable platform designed to prevent and adapt to the ever-evolving inaccuracies in healthcare claims and payments. By reducing complexity and administrative costs, we offer a unified, healthcare-dedicated platform backed by top VCs like BeeNext, 3One4 Capital, and Saison Capital.

Position Overview:

We are looking for an experienced DevOps Engineer to join our team in Bengaluru. In this role, you will be responsible for building, optimizing, and maintaining scalable, secure, and highly available multi-cloud infrastructure that supports our engineering teams. The ideal candidate brings strong hands-on experience with Kubernetes, Infrastructure as Code (Terraform), and robust monitoring/observability stacks to enable seamless, reliable, and automated deployments.

Key Responsibilities:

• Container Orchestration: Deploy, scale, and manage containerized workloads on Kubernetes (EKS, AKS, and GKE).
• Infrastructure as Code (IaC): Build and maintain modular, reusable, and version-controlled infrastructure using Terraform across AWS, Azure, and GCP.
• Monitoring & Observability: Set up, manage, and optimize monitoring, logging, and alerting stacks (e.g., Prometheus, Grafana, ELK/EFK, Loki, Datadog).
• CI/CD Pipeline Management: Own, improve, and automate CI/CD pipelines to enable fast, reliable, and frictionless software releases.
• System Reliability & SRE Practices: Implement best practices for system reliability, including defining SLIs/SLOs, managing incident response, and participating in on-call support.
• Troubleshooting & Support: Diagnose and resolve complex production issues across infrastructure, networking, and application layers.
• Security & Compliance: Implement infrastructure security best practices, including IAM policies, secrets management, and network security.
• Automation: Eliminate repetitive operational tasks by writing clean, efficient scripts in Python, Bash, or Go.
• Operations & Planning: Participate in capacity planning, cost optimization, disaster recovery, and infrastructure scaling initiatives while maintaining clear documentation and runbooks.

Requirements :

• Solid working experience with cloud providers, specifically AWS, Azure, or GCP.
• Strong understanding of containerization (Docker) and container orchestration concepts.
• Familiarity with Linux system administration and networking fundamentals.
• Experience with version control systems (Git) and GitOps workflows (ArgoCD/Flux is a plus).
• Strong problem-solving skills and the ability to thrive in a fast-paced, collaborative environment.

Qualifications :

Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related technical field (or equivalent practical experience)

Key Skills:

• The ideal candidate must possess deep expertise in container orchestration, specifically hands-on experience managing Kubernetes ecosystems—including Helm charts, cluster networking, and RBAC policies—alongside a foundational mastery of Docker containerization.
• Proficiency in managing cloud architecture as software is essential, with a heavy emphasis on Terraform execution, including advanced module creation, state management, and multi-environment workspaces.
• A strong capability to implement full-stack visibility is required, utilizing tools like Prometheus, the Grafana LGMT stack, ELK/EFK, or Loki to build highly optimized monitoring, alerting, and logging systems.
• Candidates should have a proven track record of constructing and scaling automated deployment pipelines using industry-standard platforms such as Jenkins, GitLab CI, GitHub Actions, or Azure DevOps to minimize release friction. .
• Strong core programming fundamentals are required to automate repetitive infrastructure tasks, with practical proficiency in Python, Bash, or Go.
• Familiarity with cutting-edge cloud-native technologies is highly desirable, including enterprise service meshes (Istio, Linkerd), comprehensive cloud security frameworks (HashiCorp Vault, OPA, Trivy), and a data-driven approach to cloud cost management and FinOps practices.

Work Location: Jayanagar - Bangalore.

Work Mode: Work from Office, hybrid- 3 days WFO

Note: We are looking for immediate joiners & Bangalore Candidates only

Benefits:

• Best-in-class compensation
• Health insurance for Family
• Personal Accident Insurance
• Friendly and Flexible Leave Policy
• Certification and Course Reimbursement
• Medical Coding CEUs and Membership Renewals
• Health checkup
• And many more!

We are looking for a hands-on Senior AWS Cloud Engineer to lead the infrastructure build, optimization, automation, and production deployment of a Multi-Agent AI Chatbot Platform hosted on AWS. The development environment is already in place, and the successful candidate will drive the solution through testing, integrations, and production go-live.

Key Responsibilities

• Review, validate, and optimize existing Terraform code and AWS infrastructure.
• Establish and manage integrations with enterprise platforms such as ServiceNow, Workday, and other third-party systems.
• Design, build, and support secure, scalable, and highly available AWS environments.
• Implement and automate CI/CD pipelines and Infrastructure-as-Code practices.
• Lead infrastructure testing, performance tuning, and production readiness activities.
• Drive deployment and operationalization of the platform in the Production environment.
• Implement cloud governance, security, monitoring, and FinOps best practices.
• Troubleshoot and resolve complex cloud infrastructure issues.

Required Skills & Experience

• 10+ years of IT experience with strong expertise in AWS Cloud Engineering.
• Proven experience designing, deploying, and managing AWS production environments.
• Strong hands-on experience with Terraform and Infrastructure-as-Code.
• Experience with CI/CD pipeline automation and DevOps practices.
• Expertise in AWS services including VPC, IAM, EC2, S3, Lambda, CloudWatch, and networking.
• Experience in performance optimization, reliability, and cloud cost management (FinOps).
• Strong scripting and automation skills.
• Experience integrating enterprise applications through APIs and secure connectivity patterns.

Job Description

The engineer will provide direct support to service development teams using the platform and maintain/develop platform components across CI pipelines, tool integrations, deployment architecture, monitoring, documentation, and self-service initiatives.

Responsibilities

• Support onboarding and technical discussions with development teams.
• Provide technical guidance and documentation.
• Support development engineers on CI/CD pipelines, deployments, logging and monitoring.
• Improve platform code, processes and documentation.
• Provide production infrastructure/operations support, including on-call support.
• Research product requirements and new technology rollouts.

Core Mandatory Skills

Kubernetes / Amazon EKS, Terraform, Terragrunt, AWS Cloud, Docker, CI/CD Pipelines, GitOps, Python / Go / Java, Cloud Operations / DevOps, Logging / Monitoring / Tracing, Incident Management