Power BI Developer

Job Title: QA Automation Engineer

Key Responsibilities & Skills:

• Strong hands-on experience in Java automation testing
• Expertise in Selenium for web application automation
• Experience with BDD frameworks using Cucumber (feature files and step definitions)
• Hands-on experience in API automation using Rest Assured
• Working knowledge of Python automation scripting
• Experience with Robot Framework for test automation
• Ability to design, develop, and maintain scalable automation frameworks
• Experience in test execution, reporting, and defect tracking
• Strong analytical, problem-solving, and communication skills

About Us

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Who You Are

The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk'' processes and communications

What You’ll Do:

• Supervise a team of Implementation Advisors/Customer Care Representatives focused on solving customer issues and achieving high levels of customer satisfaction and retention and fostering a positive team culture. Accomplishes customer success human resource
• Manages employee recruitment, selection, training, scheduling, coaching, counseling, and discipline. Communicates job expectations, monitors performance, appraises contributions, plans compensation, and enforces policies.
• Help to develop a proactive approach to customer success by defining customer churn risk criteria
• Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
• Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
• Conduct consistent and impactful performance conversations, conflict management and coaching sessions with team members and managers.
• Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
• Devise a customer contact methodology to monitor and improve renewal/retention rates
• Can include managing or engagement with enterprise accounts
• Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
• Coach team on customer success best practices and training
• Provide continuous knowledge growth opportunities for Highlevel features and products
• Collaborate with cross-functional teams to ensure visibility and alignment
• Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
• Facilitate proper delegation to team members in the proper roles.
• Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
• Build out a road map for successful implementations and ongoing support of this process and product engagement for team
• Serve as an escalation point for critical recruiting issue resolution
• Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
• Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
• Continued optimization of current process and future ideals

What You’ll Bring

• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Project management skills
• Leading a results driven team
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills
• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Dedicated people manager, you are passionate about mentoring, leading, and contributing to the professional development of your team.
• Experience with cross-functional collaboration (Implementation, Account Management, Product, Support, Training)
• Hands-on experience with CRM, CS, and workflow tools (e.g., Freshdesk, Tableau, etc.)
• Strong analytical, process-building, and program management skills (KPI and SOP ownership).
• Demonstrated data driven approach to problem solving.
• Track record of coaching, mentoring, and empowering high-performance teams
• Excellent communication, collaboration, presentation and time-management skills
• Proactive and inquisitive; not hesitant to seek clarification.

Equal Employment Opportunity Information

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

Job Requirements

•   3+ years of experience with custom application development.
•   Must be dedicated, passionate, and hard-working. Attitude is everything.
•   Must be able to work with a team and collaborate. Hard workers and self-starters please apply.
•   We are looking for a creative and efficient problem solver.

Technical Requirements

•   Experience working within Agile development environments.
•   Experience with Node.js, PHP, Laravel, React.js, JavaScript, HTML5, CSS3.
•   Experience with Redux, Redux Saga
•   OAuth and JWT Tokens experience is a plus.
•   Experience with the Next.js and Nest.js framework is a plus.
• Advanced Laravel Experience (Middleware, Collections, Policies, and Service Containers).
•   Experience with unit testing (PHP Unit).
•   Experience with MySQL profiling and query optimization.
•   Solid working experience building RESTful APIs.
•   Active experience integrating custom code with 3rd party web services.
•   Hands-on experience with tools such as Git and Jira.
•   Experience working in the AWS (Amazon Web Services) ecosystem.

 Job Duties

•   Work with a team of developers, BA, PM, QA, etc. to execute strategies and implement solutions to build quality business software applications.

•   Develop front-end and back-end components for large data-driven applications.
•   Review features requests, provide feedback, and develop/maintain features for web applications. 
•   Document your development process and development components. 
•   Work with other developers to complete tasks and share ideas.

Greetings from PIXEL WEB SOLUTIONS....!!!

Pixel Web Solutions is a global Web / IT Servicing Company with a strong team of technical and professional expertise. We believe in Innovative Solutions that turn the business idea into achievable goals. We work on a wide array of technologies that can provide sustainable and long-term business solutions. With more than 9+ Yrs of experience in global IT markets, we have curved ourselves to adapt to leading & cutting-edge technologies.

Job Description

• Must be proficient in PHP, Codeigniter/ Laravel, MySQL, AJAX, JS, J QUERY.
• Excellent Coding standards and organizational programming skills,
• Good exposure in Backend Features
• Must be a good communicator and well-organizer
• Analyzing client's requirements and providing them solutions as per their needs
• Must be a good team player and an independent thinker
• Must have dedication and commitment toward work
• 
  

POSITION NAME: PHP Developer

EXPERIENCE: 1 – 5 years

SALARY: As per Market Standard

LOCATION: Madurai

QUALIFICATION: Any Degree

Note: Looking for In and around Madurai candidates only

Contact : 81-22-33-51-32 / 80-98-22-23-30 (Call / whatsapp) / 04-52-43-65-40-9

We’re looking for a Senior Mobile Application Developer to work on Client & Internal Applications.  The successful candidate will be responsible designing, developing and implementing software solutions to address complex business issues.  The ideal applicant will be able to thrive in a highly collaborative workplace and actively engage in the development process hands-on. 

Company are looking for an Android developer - it will be a huge benefit if you are confident and able to build application in Objective C or Swift.

Requirements

• Experience with publishing APIs and in4tegrating with 3^rd party services
• Kotlin, Android, Java, Objective C, Swift
• Good knowledge of database (MySQL, SQLlite, Firebase)
• Able to publish Apps to Playstore & Appstore
• Experienced in building mobile applications that utilizes web services (SOAP / REST / JSON)
• An eye for design
• Extensive experience with Mobile features & libraries – Maps, Camera, Files, Wearables, GPS, QR Scanning etc.
• Experience with Tensorflow Lite
• Able to build responsive Ui that work with different devices
• Other programming languages are of benefit – HTML, CSS, PHP, C#

• Understands detailed requirements and demonstrates excellent problem solving skills
• Deep understanding of software engineering practices, Design Patterns, Data Structures, Algorithms
• Excellent programming skills in ROR, Golang, NodeJS, Python or Java
• Strong communication skills
• Strong sense of ownership, drive and ability to deliver results
• 2+ years of experience in product driven organization