Social Media Marketer

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.

**Qualifications:**

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Excellent communication skills in English and Hindi

- Ability to handle customer queries and provide appropriate solutions.

- Prior experience in customer service or sales is preferred but not mandatory.

**Responsibilities:**

- Handle inbound/outbound calls professionally and provide information about products/services.

- Identify customer needs, clarify information, and close sales.

- Maintain a high level of customer satisfaction through effective problem-solving.

- Achieve sales targets and goals as set by the company

Job Summary :

As a Firmware Developer, you will be responsible for designing, developing, and optimizing embedded firmware for Bluetooth Low Energy (BLE) medical devices. You will collaborate closely with mobile, cloud, and hardware teams to ensure seamless communication and system reliability.

Location : Hyderabad

Key Responsibilities

● Firmware Development – Architect, implement, and optimize robust embedded firmware for BLE-based medical devices.

● BLE Communication – Ensure reliable BLE communication by fine-tuning GATT profiles, GAP settings, and connection parameters.

● Memory & Performance Optimization – Manage static memory allocation, flash memory layout, and power efficiency in resource-constrained environments.

● Cross-Platform BLE Handling – Work with mobile teams to handle BLE behavior inconsistencies across iOS and Android.

● Debugging & Optimization – Utilize BLE sniffers, debugging tools, and real-time logging to troubleshoot firmware issues.

● Security & Compliance – Implement secure pairing, bonding, and OTA firmware updates while adhering to medical device standards.

Required Skills & Expertise

● Strong experience of 4+ years in Firmware/Embedded Development. ● Strong knowledge of BLE stack APIs (GATT, GAP, L2CAP) and BLE protocol internals (advertising, connection events, link layer).

● Proficiency in C for embedded systems, with expertise in static memory management.

● Experience with wear leveling, sector erase schemes, and endurance techniques.

● Familiarity with BLE connectivity challenges on iOS & Android and ability to mitigate inconsistencies.

● Hands-on experience with Debugging like Wireshark, TI SmartRF Sniffer, or equivalent.

● Exposure to BLE-based cloud workflows and real-time data synchronization.

● RTOS Knowledge, Understanding of task scheduling, ISR management, and power-optimized firmware.

● Experience with TI CC2640R2F & TI-RTOS is a plus.

Nice to Have

● OTA Firmware Updates: Experience with secure BLE pairing, bonding, and firmware upgrade mechanisms.

● Embedded Diagnostic Tools: Ability to develop real-time diagnostics for memory usage, BLE packet flow, and connection stability trends.

Why Join Monitra Healthcare?

🔬 Impact-Driven Work: Build life-saving medical technologies that make a real difference.

🚀 Cutting-Edge Tech: Work with advanced BLE, IoT, and AI-powered healthcare solutions.

🤝 Collaborative Team: Engage with a multidisciplinary team of engineers, data scientists, and healthcare experts.

🔗 Join us in shaping the future of connected healthcare!

Requirements

• Strong knowledge of Javascript fundamentals, Object-oriented programming, and Web concepts with 3-7 years of relevant experience in building web apps at scale.
• You must have a strong understanding of semantic HTML / HTML5, CSS / CSS3.
• Experience or familiarity with React.js or Vue.s, and build tools like Webpack, Rollup, etc.
• Curiosity to go in-depth of codebases and libraries and have the ability to set it up from scratch.
• Familiarity with Server Side Rendering (SSR) and website SEO

What You’ll Do

• Build website and frontend platform.
• Build monitoring graphs, services directory, ML model management UI. Make sure SEO and website performance are top-notch.
• Work with design teams and ability to lead other frontend engineers when we expand our team
• Take good design decisions which scale and follow best practices.

• 2.5+ year of experience in Development in JAVA technology.
• Strong Java Basics
• SpringBoot or Spring MVC
• Experience in AWS.
• Hands on experience on Relationl Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Any Caching Mechanism
• Good at problem solving

Good to Have Skills:

• 2+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

1. Manpower planning
2. Recruitment & Selection
3. Employee induction
4. HR policy implementation
5. Payroll & employee benefits management
6. Performance management
7. Learning & development
8. Employee Engagement
9. Legal compliance management
10. Office Administration

Responsibilities

·        Handle inquiries and requests from customers and address their needs

·        Stay on top of accounts, making sure they receive services that are within their budget and meet their needs

·        Meet regularly with other team members to discuss progress and find new ways to improve business

                      Serve as a brand ambassador for existing and new products, developing  tailored sales pitches to each client.

·        Coordinate with Customer Support and Marketing to ensure customers satisfaction and appropriately introduce new products as they relate to client needs.

·        Generate progress reports for clients and senior leaders within the organization

·        Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

Required skills and qualifications

·        Internship or professional experience in a sales or customer service role

·        Ability to multitask and juggle several responsibilities simultaneously

·        Strong written and verbal communication skills 

·        Excellent organizational skills and attention to detail