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Roles & Responsibilities :
● Expertise in ON OFF Page SEO activities.
● Identifying and implementing strategies to increase website traffic through organic search listings without being blacklisted.
● Proven SEM experience managing PPC campaigns across Google and other Search Engines.
● Handling all aspects of SEO, SMO and different ways of link building ● Solid understanding of performance marketing, conversion, and online customer acquisition
● Technical Analysis and Audit of the website. Good knowledge of Google webmaster Analytics.
● Experience with A/B and multivariate experiments
● Knowledge of ranking factors and search engine algorithms
● Up-to-date with the latest trends and best practices in SEO and SEM ● Should have a good understanding of the digital environment and the opportunities for using social media.
Skills Required :
● Excellent communication and team player skills.
● Ability to handle international clients
● Ability to manage multiple projects and handle clients
About the company
unHR is the brand name for Talent Loans Technologies Pvt. Ltd.
We provide HR-shared services to startups and small businesses who are either looking to hire their first HR or are struggling to manage their HR Processes.
Roles and Responsibilities
- Write high-engagement social media content that reflects our brand’s voice
- Edit and proof work to ensure high editorial standards are met across all content outputs
- Conducting research to formulate ideas or support writing.
- Create compelling ad copy, landing pages, and marketing campaigns
- Write high-quality product descriptions and provide supporting content
- Work on creating graphics and social media content designs for the brand
- All designs are to be made on canva.
Requirements
- Strong editorial, proofreading, and writing skills
- Familiarity with keyword research
- Experience with social media and content marketing
- Excellent interpersonal, verbal, and written communication skills
- Ability to manage multiple projects and meet deadlines under pressure
- Must have worked on Canva
• Collaborate with cross-functional teams to define, design, and ship new features.
• Work with outside data sources and API's.
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Work on bug fixing and improving application performance.
• Continuously discover, evaluate, and implement new technologies to maximize development efficienc
Responsibilities
- Develop a growth strategy focused both on financial gain and customer satisfaction
- Conduct research to identify new markets and customer needs
- Arrange business meetings with prospective clients
- Bidding on different portal (Like, Upwork, Guru, Freelancers etc)
- Promote the company’s products/services addressing or predicting clients’ objectives
- Prepare sales contracts ensuring adherence to law-established rules and guidelines
- Keep records of sales, revenue, invoices etc.
- Provide trustworthy feedback and after-sales support
- Build long-term relationships with new and existing customers
- Develop entry level staff into valuable salespeople
Requirements
- Proven working experience as a business development manager
- Proven sales track record
- Experience in customer support is a plus
- Proficiency in MS Office
- Proficiency in English
- Market knowledge
- Communication and negotiation skills
- Ability to build rapport
- Time management and planning skills
What you will do:
- Defining the brand voice of the company (i.e., the uniformity in selection of words, the attitude and values of the brand while addressing the target audience over different media) in line with the company vision and in collaboration with the management, marketing & branding teams
- Relaying meaningful and empirical customer insights across teams to constantly enhance the company’s customer experience
- Driving a passionate, customer-centric culture within the company; partnering cross- functionally and influencing the company’s product roadmap to positively impact customer experience
- Training and supporting customer experience team members to deliver best in class service by developing proper standards, policies and procedures
- Setting the customer experience team goals and ensuring that it is in line with Company vision
- Establishing a consistent, accurate and timely reporting framework on key individual and team metrics
- Conceptualizing and rolling out the company’s customer experience roadmap on a quarterly, bi-annual and annual horizon
- Ensuring non- recurrence of customer issues by root cause analysis and elimination of key problems/ issues in the customer life cycle
- Developing a holistic customer journey and shaping all customer touchpoints: exhibitions, digital and print communication, social media interactions, in order to drive maximize customer satisfaction across all stages of engagement
- Taking full ownership of key performance indicators relevant to particular stages of customer engagement
- Discussing and handling complex escalations by coordinating with the company’s legal counsel
- Identifying the CRM needs of the company and keep making necessary additions to the company’s prowess in terms of software and hardware
- Working with HR and Management in hiring new members for the team from time to time
- Regular competitive landscape analysis and staying ahead of the curve
- Regularly assessing, appraising and training team members and helpng in building organisational capability
What you must have:
- Education from Tier 1 B-Schools with 6 to 8 years’ experience
- Proven Experience in augmenting customer experience and ratings at a company
- Ability to work independently
- Prior experience or deep understanding of omni-channel business strategies
- Strong Understanding or keen interest in technology/ automation
- Strong interpersonal skills
- Proven experience in managing teams
- Excellent written and spoken communication skills
- Hands on experience in managing teams and getting results
- Should have worked on integrating a CRM for a company
- Strong Analytical abilities and an empirical thought process
- Ability and readiness to work and thrive in an ambiguous and constantly changing
environment - Keen interest and prior experience in building systems and processes from the ground up
- Deep understanding of business and business metrics
- Ability to stretch long hours
- Proactive approach to business problems
Candidates with prior marketing experience are preferred - Excellent problem identification and solving abilities
- Inquisitive bent of mind
- Strategic thinking and the ability to make holistic and well-grounded in reality business plans
- Should exhibit strong leadership abilities
- Should understand Web Technologies
- Supporting the COO
- Creating, managing, and organising his day-to-day tasks
- Keeping track of office activities, projects, and deadlines
- Managing Client coordination, Office administration, Research and reporting
- Giving daily / weekly briefings to the COO
- Communicating with clients, employees, and vendors on behalf of the COO
- Working closely with the COO to keep him well informed of upcoming commitments and responsibilities, following up appropriately
- Protecting the COO's time by being an effective gatekeeper
- Keeping records, organize files and information
- Keeping a bird's eye view of the customers and service fulfilment at all times
- Explaining and assigning the tasks to the team members.
- Delegating tasks to the team members and answering their questions
- Addressing customer complaints and tickets
- Escalating critical issues to the COO
- Supervising overall office administration, Overseeing staff attendance, leave requests, and other notifications
- Managing our Slack workspace: adding or removing members, organising channels, ensuring the team is comfortable with Slack
- Organise meetings, take detailed minutes, Planning actionable steps
- Handling Issue announcements
- Undertaking Web research to find answers, solutions, drafting research notes
- Drafting briefs, memos, and action plans
- Organising information into presentations, reports, and actionable insights
What you need to have:
- Preferably MBA (HR)
- Well-spoken, highly articulate
- Outstanding verbal and written communication skills
- Should be able to convey complex ideas in a simple, structured, and concise language.
- Ambitious, driven, self-motivated
- Highly disciplined, with a strong work ethic
- Cheerful and good-natured
- Friendly, professional demeanour
- Exceptional interpersonal skills
- Tech-savvy: Should be able to pick up new software and tools, apps, websites, etc
Working in SAP PI Architect / AIF
Location -Bangalore (White field)
Regards
Ragu








