UI Designer

Support Engineer

The Support Engineer will be responsible for providing technical support for the Risk Management System (RMS) product, ensuring that both internal and external users can resolve issues quickly and efficiently. This role involves troubleshooting technical problems, providing solutions, and collaborating with engineering and QA teams to enhance the product. Additionally, the Support Engineer will assist with user training, monitor system performance, and contribute to continuous product improvement. 

Roles and Responsibilities

• Act as the first point of contact for users experiencing issues with the RMS platform, both internally and externally. 
• Troubleshoot and resolve product-related issues, ensuring minimal disruption to users. 
• Collaborate with product and engineering teams to identify and resolve recurring technical problems and escalate more complex issues. 
• Document support tickets, ensuring detailed tracking of issues, resolutions, and feedback. 
• Provide training and guidance to users on how to effectively use the RMS system.
• Ensure customer satisfaction by providing timely and effective solutions to any issues faced by users. 
• Assist in the preparation of knowledge base articles, user documentation, and FAQs to empower users to resolve minor issues independently.
• Respond to user queries in a friendly and professional manner, ensuring clear communication. 
• Proactively follow up with customers to ensure issues are resolved to their satisfaction.

Required Skills

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. 
• Prior experience in software support preferably in a fintech or financial services environment. 
• Experience with troubleshooting software and hardware issues in a production environment.
• Hands-on experience with common support/ticketing tools (e.g., JIRA, Bugzilla, Selenium, Postman, etc.).
• Ability to manage multiple priorities and deliverables in a fast-paced environment.
• Familiarity with databases like SQL.

Hi,

We are seeking a senior data leader with deep functional expertise in Salesforce Sales and Service domains to own the enterprise data model, metrics, and analytical outcomes supporting Sales, Service, and Customer Operations.

This role is business‑first and data‑centric. The successful candidate understands how Salesforce Sales Cloud and Service Cloud data is generated, evolves over time, and is consumed by business teams, and ensures analytics accurately reflect operational reality.

Snowflake serves as the enterprise analytics platform, but Salesforce domain mastery and functional data expertise are the primary requirements for success in this role.

Core Responsibilities

Salesforce Sales & Service Data Ownership

·                 Act as the data owner and architect for Salesforce Sales and Service domains.

• Own Sales data including leads, accounts, opportunities, pipeline, bookings, revenue, forecasting, and CPQ (if applicable).
• Own Service data including cases, case lifecycle, SLAs, backlog, escalations, and service performance metrics.
• Define and govern enterprise‑wide KPI and metric definitions across Sales and Service.
• Ensure alignment between Salesforce operational definitions and analytics/reporting outputs.
• Own cross‑functional metrics spanning Sales, Service, and the customer lifecycle (e.g., customer health, renewals, churn).

Business‑Driven Data Modeling

·                 Design Salesforce‑centric analytical data models that accurately reflect Sales and Service processes.

• Model sales stage progression, pipeline history, and forecast changes over time.
• Model service case lifecycle, SLA compliance, backlog aging, and resolution metrics.
• Handle Salesforce‑specific complexities such as slowly changing dimensions (ownership, territory, account hierarchies).
• Ensure data models support operational dashboards, executive reporting, and advanced analytics.

Analytics Enablement & Business Partnership

·                 Partner closely with Sales Operations, Service Operations, Revenue Operations, Finance, and Analytics teams.

• Translate business questions into trusted, reusable analytical datasets.
• Identify data quality issues or Salesforce process gaps impacting reporting and drive remediation.
• Enable self‑service analytics through well‑documented, certified data products.

Technical Responsibilities (Enabling Focus)

·                 Architect and govern Salesforce data ingestion and modeling on Snowflake.

• Guide ELT/ETL strategies for Salesforce objects such as Opportunities, Accounts, Activities, Cases, and Entitlements.
• Ensure reconciliation and auditability between Salesforce, Finance, and analytics layers.
• Define data access, security, and governance aligned with Salesforce usage patterns.
• Partner with data engineering teams on scalability, performance, and cost efficiency.

Required Experience & Skills

Salesforce Sales & Service Domain Expertise (Must‑Have)

·                 Extensive hands‑on experience working with Salesforce Sales Cloud and Service Cloud data.

• Strong understanding of sales pipeline management, forecasting, and revenue reporting.
• Strong understanding of service case workflows, SLAs, backlog management, and service performance measurement.
• Experience working directly with Sales Operations and Service Operations teams.
• Ability to identify when Salesforce configuration or process issues cause reporting inconsistencies.

Data & Analytics Expertise

·                 10+ years working with business‑critical analytical data.

• Proven experience defining KPIs, metrics, and semantic models for Sales and Service domains.
• Strong SQL and analytical skills to validate business logic and data outcomes.
• Experience supporting BI and analytics platforms such as Tableau, Power BI, or MicroStrategy.

Platform Experience 

·                 Experience using Snowflake as an enterprise analytics platform.

• Understanding of modern ELT/ETL and cloud data architecture concepts.
• Familiarity with data governance, lineage, and access control best practices.

Leadership & Collaboration

·                 Acts as a bridge between business stakeholders and technical teams.

• Comfortable challenging requirements using business and data context.
• Mentors engineers and analysts on Salesforce data nuances and business meaning.
• Strong communicator able to explain complex Salesforce data behavior to non‑technical leaders.

Thanks,

Ampera Talent Team

Job Description: AI/ML Engineer

Location: Gurgaon, Haryana, India

Position: AI/ML Engineer -Intern

Stipend: As per industry standards

About Aaizel Tech

Aaizel Tech is a pioneering tech startup at the intersection of cybersecurity, AI, geospatial solutions, and more. We drive innovation by delivering transformative technology solutions across industries. As part of our dynamic team, you'll gain hands-on experience and learn from experts who are dedicated to pushing the boundaries of what's possible.

Key Responsibilities:

1. Model Development and Optimization:

• Design, implement, and deploy ML models for diverse applications, including predictive analytics, anomaly detection, and computer vision, tailored for cybersecurity, climate monitoring, and geospatial data analysis.
• Utilize deep learning (CNNs, RNNs), reinforcement learning, and generative models (GANs) for complex problem-solving.

1. Advanced Data Engineering:

• Develop ETL pipelines and preprocessing scripts using Pandas, Numpy, and PySpark to handle large datasets from satellite imagery, IoT sensors, and real-time data sources.
• Integrate data from APIs, databases, and big data platforms (Hadoop, Apache Kafka) to support real-time analytics.

1. Algorithm Research and Development:

• Research state-of-the-art ML techniques, including Transfer Learning, Transformer models, and AutoML, to enhance model performance.
• Innovate new algorithms for geospatial analysis, such as object detection on aerial imagery, spatial clustering, and environmental modeling.

1. Deployment and MLOps:

• Deploy models using Docker, Kubernetes, and CI/CD pipelines, ensuring robust model lifecycle management.
• Work with cloud platforms (AWS, Azure, GCP) to implement scalable model serving solutions, using technologies like Sage Maker, TensorFlow Serving, and ONNX.

1. Performance Evaluation and Tuning:

• Perform model evaluation using advanced metrics (F1 Score, AUC-ROC, Intersection over Union for spatial data) and optimize for both accuracy and inference speed.
• Implement hyperparameter tuning using Bayesian Optimization, Grid Search, and Neural Architecture Search.

6. Performance Evaluation and Tuning:

• Perform model evaluation using advanced metrics (F1 Score, AUC-ROC, Intersection over Union for spatial data) and optimise for both accuracy and inference speed.
• Implement hyperparameter tuning using Bayesian Optimization, Grid Search, and Neural Architecture Search.

1.      7. Collaboration and Code Quality:

• Collaborate with data engineers, cybersecurity experts, and geospatial analysts to integrate ML solutions into end-to-end products.
• Adhere to coding standards, participate in code reviews, and maintain high-quality codebases using Git, Jira, and Confluence.

     8.Monitoring and Maintenance:

• Develop monitoring dashboards using Grafana, Prometheus, or similar tools to track model performance post-deployment.
• Implement feedback loops for model retraining based on real-time data and evolving application needs.

Required Skills, Qualification and Experience:

Educational Background: Bachelor’s/Master’s in Computer Science, Data Science, Machine Learning, or a related field from preferably top-tier       institutions.

• Technical Proficiency:
• Strong skills in Python, PyTorch, TensorFlow, and Scikit-learn.
• Proficiency in SQL, NoSQL databases (MongoDB, Cassandra), and data warehousing solutions (Redshift, BigQuery).
• Problem-Solving: Analytical mindset with the ability to solve complex problems using data-driven approaches.
• Communication: Capable of translating technical details into actionable insights for diverse stakeholders.
• Adaptability: Ability to thrive in a high-paced, dynamic startup environment with a focus on rapid iteration and delivery.

Job Profile: Entrepreneur in Residence (EIR) at Founders Office

Location: Chembur, Mumbai

Experience: 2- 4 yrs

Reports to: Founders

Job Type: Full-Time

Job Description

Position Overview: AXS Solutions is seeking a dynamic and driven Entrepreneur in Residence (EIR) to join the Founders Office. The ideal candidate will work closely with the founders to drive the growth and expansion of AXS in various dimensions, including business development, strategic partnerships, innovation, and operational efficiency. This role offers a unique opportunity to be at the heart of AXS's growth strategy, working on high-impact projects and initiatives.

Key Responsibilities:

Strategic Growth Initiatives:

- Identify and develop new business opportunities and markets for expansion.

- Collaborate with the founders to define and implement strategic growth initiatives.

- Conduct market research and analysis to inform strategic decision-making.

Business Development:

- Lead efforts to establish and maintain strategic partnerships and alliances.

- Explore new revenue streams and develop plans to capitalize on them.

- Assist in negotiations and closing deals with key partners and clients.

Innovation and Product Development:

- Work with cross-functional teams to drive innovation and product development.

- Identify emerging trends and technologies that could impact AXS's business.

- Develop and oversee pilot projects to test new ideas and concepts.

Operational Efficiency:

- Analyze and improve existing business processes to enhance efficiency and effectiveness.

- Develop and implement operational strategies to support growth objectives.

- Monitor key performance indicators (KPIs) and metrics to track progress and identify areas for improvement.

Leadership and Mentorship:

- Mentor and support junior team members and emerging leaders within the organization.

- Foster a culture of innovation, collaboration, and continuous improvement.

Key Skills and Qualifications:

- Education: Bachelor's degree in Business, Economics, Engineering, or a related field; MBA or advanced degree preferred.

- Experience: Minimum of 3-7 years of experience in business development, strategy, consulting, or a related field; experience in a startup environment is a plus.

- Entrepreneurial Mindset: Proven track record of entrepreneurial success, either as a founder or in a leadership role in a high-growth company.

- Strategic Thinking: Strong strategic and analytical thinking skills, with the ability to identify and capitalize on growth opportunities.

- Business Acumen: Deep understanding of business operations, financial planning, and market dynamics.

- Leadership: Strong leadership and mentoring skills, with the ability to inspire and motivate teams.

- Communication: Excellent verbal and written communication skills, with the ability to effectively present ideas and influence stakeholders.

- Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.

Personal Attributes:

- Proactive and Results-Driven: Takes initiative and is focused on achieving tangible results.

- Innovative: Creative thinker who is always looking for new ways to solve problems and create value.

- Collaborative: Team player who works well with others and fosters a collaborative work environment.

- Resilient: Able to handle setbacks and challenges with a positive attitude and persistence.

About Astra:

Astra is a cyber security SaaS company that makes otherwise chaotic pentests a breeze with its one of a kind Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 9300+ security tests. CTOs & CISOs love Astra because it helps them fix vulnerabilities in record time and move from DevOps to DevSecOps with Astra's CI/CD integrations.

Astra is loved by 650+ companies across the globe. In 2023 Astra uncovered 2 million+ vulnerabilities for its customers, saving customers $69M+ in potential losses due to security vulnerabilities. 

We've been awarded by the President of France Mr. François Hollande at the La French Tech program and Prime Minister of India Shri Narendra Modi at the Global Conference on Cyber Security. Loom, MamaEarth, Muthoot Finance, Canara Robeco, ScripBox etc. are a few of Astra’s customers.

Role Overview:

As an SDE 2 back-end engineer you will be responsible for leading the development and maintenance of the platform/dashboard backend. This would involve architecting, developing & maintaining RESTful services for vulnerability management, scan orchestration, inventory management and platform features such as on-boarding, trust centers, certificates, payment integrations, vulnerability ingestion, authentication etc. 

You should have a strong background in backend programming (Symfony preferred, or Laravel) and have experience with an event driven, async & distributed architecture. 

During the first 6 months of your role, you will be involved in the 0->1 journey of two of our upcoming products in our platform along with the respective product owners.

Love solving hard problems? Want to build high impact products rooted in first principles? Is coding your poetry? Join us in shaping the future of cyber security.

Roles & Responsibilities:

• Lead the design, development, and maintenance of backend services and APIs using Symfony PHP framework. What you create is also what you own.
• Collaborate with front-end developers to integrate user-facing elements with server-side logic.
• Collaborate with scanner teams to orchestrate scans, ingest vulnerabilities, configure scanners etc.
• Write clean, well-documented, and efficient code.
• Optimize and refactor existing code to improve performance and reliability.
• Implement security and data protection measures.
• Triage, troubleshoot and upgrade existing systems.
• Ship code to production multiple times a day/week.
• Ensure timely delivery of the features.
• Test your own features, and write test cases for continuous automated testing.
• Troubleshoot complex issues, debug, and upgrade existing systems.
• Mentor junior engineers and lead code reviews, promoting best practices and high standards.
• Drive architectural decisions and technical strategy for backend systems.

What we are looking for:

• 4-6 years experience in a similar role or similar working experience.
• Advanced proficiency in PHP backend programming. Symfony preferred, or Laravel.
• Strong understanding of system design, software architecture principles and performance optimization.
• Experience with an event driven (subscribers/listeners), async (MessageHandlers & job queues) & distributed (load-balanced) architecture.
• Experience with PostgreSQL database and data modeling.
• Understanding of concepts such as Dependency Injection, ORM, data validation, error handling etc.
• Experience with Docker, Kubernetes, GitHub Actions (good to have).
• Experience with Agile methodologies.
• Excellent problem-solving skills and the ability to think strategically about technical solutions.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional remote teams.
• Demonstrated track record of delivering high-quality software products on schedule.
• Knowledge of industry best practices in software development, security, and compliance.
• Knowledge of application & infrastructure security - helps you stand out.

What We offer:

• Adrenalin rush of being a part of a fast-growing company, and working on hard problems that matter.
• Fully remote, agile working environment.
• Good engineering culture with full ownership in design, development, release lifecycle.
• A wholesome opportunity where you get to build things from scratch, improve and ship code to production in hours, not weeks.
• Holistic understanding of SaaS and enterprise security business.
• Experience with security side of things.
• Annual trips to beaches or mountains (next one is to Wayanad).
• Open and supportive culture.
• Health insurance & other benefits for you and your spouse. Maternity benefits included.

Job Title: Digital Marketing Executive

Experience: 1 -3 Years

Location: Ahmedabad

About Xelentor Technologies

Xelentor Technologies is a growing IT solutions company specializing in web and mobile app development. We work with global clients and deliver innovative, scalable, and high-performance digital products.

We are now expanding our marketing team and looking for a Digital Marketing Executive who can manage our online presence, generate leads, run paid campaigns, and improve our brand visibility.

Key Responsibilities (Based on Your KRA)Social Media Management

• Create and publish monthly social media posts
• Plan the monthly content calendar
• Improve engagement and follower growth

Lead Generation

• Run and optimize Google Ads, Meta Ads, and LinkedIn Ads
• Generate qualified leads through paid campaigns
• Maintain cost-effective campaigns and improve conversions

SEO & Website Optimization

• Perform on-page and off-page SEO
• Conduct keyword research and competitor analysis
• Improve website traffic and ranking performance

Content Marketing

• Create or coordinate content for blogs, website pages, and social media
• Publish consistent blogs and optimize website content
• Support content planning with the design team

Analytics & Reporting

• Track performance using Google Analytics (GA4) and Search Console
• Prepare weekly and monthly performance reports
• Provide actionable insights to improve ROI

Email Marketing

• Plan and run email campaigns and newsletters
• Manage audience segmentation and automations
• Track open rate, clicks, and engagement

Brand Presence

• Manage company listings on platforms like Clutch, GoodFirms, Glassdoor
• Maintain online profiles and ratings
• Support PR and branding activities

Learning & Growth

• Stay updated with digital marketing trends and tools
• Complete relevant certifications to upgrade skills

Key Skills Required

• SEO (On-page & Off-page)
• Google Ads / PPC
• Meta Ads
• Social Media Marketing
• Content Writing / Editing
• Basic designing knowledge (Canva/Figma preferred)
• Google Analytics & Search Console
• Good communication and analytical skills

Qualifications

• Certifications in Digital Marketing / Google Ads / SEO preferred
• Experience in an IT, marketing, or advertising industry is an added advantage

Regards

HR Shivangi Bhandari

Xelentor Technologies

Job Summary

The Surveillance Support Executive is responsible for monitoring live CCTV feeds, identifying unusual activities, preparing incident reports, and supporting the smooth functioning of 24×7 surveillance operations. The role requires strong attention to detail, quick decision-making, and effective communication while working in a fast-paced monitoring environment.

Key Responsibilities

1. Monitoring & Incident Management

• Monitor live CCTV feeds and surveillance systems in real time.
• Immediately identify and report any suspicious, unsafe, or unusual activities.
• Escalate critical incidents to Team Leads/Managers as per SOP.
• Maintain accurate logs of events and activities throughout the shift.

2. Reporting & Documentation

• Prepare detailed incident reports with timelines, screenshots, and observations.
• Maintain shift-wise documentation, handover notes, and daily activity logs.
• Ensure timely data entry and update of surveillance records.

3. Operational Support

• Support Team Leads in coordinating shift operations.
• Conduct routine system health checks (camera status, connectivity, alerts).
• Report any technical issues related to cameras, NVRs, or monitoring systems.

4. Compliance & SOP Adherence

• Follow all standard operating procedures (SOPs) for monitoring and reporting.
• Adhere to client-specific protocols and confidentiality guidelines.
• Ensure compliance with data security standards.

5. Coordination & Communication

• Communicate proactively with internal teams, technical support, and clients when required.
• Provide clear and timely handovers at shift changes.
• Maintain professional communication at all times.

Required Skills & Qualifications

• Minimum HSC/Graduate in any discipline.
• 0–2 years of experience in CCTV monitoring / BPO / security operations (freshers welcome).
• Strong observation skills with the ability to multitask.
• Basic computer proficiency (MS Office, email etiquette).
• Good verbal & written communication skills.
• Ability to work in 24×7 rotational shifts, including nights.
• Calm and composed under pressure with a high level of integrity.

Preferred Skills

• Experience in remote monitoring / security control room operations.
• Knowledge of CCTV systems, NVR/DVR, and surveillance tools.
• Ability to prepare incident logs and documentation accurately.

Benefits

• 5 days working with rotational weekly offs
• Night shift allowance (if applicable)
• Growth opportunities in surveillance & security operations
• Professional work environment

Roles and responsibilities:-

Risurge is looking for an experienced and motivated Senior Full Stack professional to be an integral part of its Apps team. The Apps team is an essential part of the Technology team at Risurge and works on solving technical challenges related to processing, visualization and presentation of continually scaling data in an easily accessible manner on the Risurge platform. 

You will need to have hands-on experience in the latest technologies and skills like ReactJS, NodeJS, ExpressJS, PostgreSQL, Webpack, REST API etc. This role is ideal for you if you have a background in Full Stack development and are looking for the next level of career growth in a fast paced, learning based and merit driven work environment.

What we are looking for:

-Strong coding and design skills

• Good command over Data Structures & Algorithms
• The ability to produce bug-free and production grade code
• Skills we consider: React.JS, D3.Js, Node.js, Express.JS, webpack. Bootstrap, Material UI, PostgreSQL, Redis, ELK, Ansible, AWS, Docker

Key Deliverables:-

• Develop very high sense of ownership, the zeal to build scalable applications
• Develop a deep understanding of the start-up ecosystem
• Work with a performance oriented team driven by ownership and open to experiments
• Build customer facing technology product for global customers
• Design and develop end to end applications with very high quality

What we have to offer:-

• Work with a performance oriented team driven by ownership and open to experiments.
• Learn to design systems for high accuracy, efficiency and scalability.
• No strict deadlines, focus on delivering quality work.
• Meritocracy driven, candid culture. No politics.
• Very high visibility regarding which startups and markets are exciting globally.