INTERNATIONAL LEAD GENERATION PROCESS

# Senior HR Manager & Office Manager

**Location:** Hyderabad (On-site)

**Other Office Location:** Mumbai

**Employment Type:** Full-Time

**Reporting To:** Global HR Director (U.S. Headquarters)

## About the Role

We are looking for an experienced and proactive **Senior HR Manager & Office Manager** to lead Human Resources and Office Administration for our India operations. This role is based in Hyderabad with oversight of the Mumbai office and requires close collaboration with the Global HR team based in the U.S.

The ideal candidate will have strong experience in HR Operations, Talent Acquisition, Payroll, Employee Relations, Labour Law Compliance, Performance Management, and Office Administration.

## Key Responsibilities

### Talent Acquisition

* Manage end-to-end recruitment across India.

* Partner with hiring managers to understand hiring requirements.

* Source candidates through job portals, recruitment agencies, referrals, and campus hiring.

* Handle interview coordination, offer management, onboarding, and joining formalities.

### HR Operations

* Manage the complete employee lifecycle from onboarding to exit.

* Maintain employee records, HR documentation, and HRMS.

* Ensure smooth HR operations and process compliance.

### Payroll & Benefits

* Coordinate monthly payroll with payroll vendors and finance.

* Manage attendance, leave records, reimbursements, incentives, and tax declarations.

* Administer employee benefits including health insurance, gratuity, leave encashment, and statutory benefits.

### Performance Management

* Drive annual and mid-year performance appraisal cycles.

* Support goal setting, KPI/KRA management, performance reviews, and performance improvement plans.

* Coordinate compensation revision and appraisal processes.

### Employee Engagement & Relations

* Plan and execute employee engagement initiatives.

* Conduct employee feedback sessions and stay interviews.

* Handle employee grievances, disciplinary matters, investigations, and exit interviews.

* Ensure effective implementation of POSH guidelines.

### Compliance & Statutory

* Ensure compliance with all applicable Indian labour laws.

* Manage PF, ESIC, Professional Tax, Labour Welfare Fund, Gratuity, Bonus, and Shops & Establishments compliance.

* Maintain statutory records and coordinate audits.

### HR Policies & Documentation

* Draft employment contracts, HR policies, warning letters, NDAs, and other HR documentation.

* Update employee handbook and HR SOPs.

* Implement global HR policies in compliance with Indian regulations.

### Learning & Development

* Identify training needs and coordinate technical, behavioural, leadership, and compliance training programs.

### HR Reporting

* Maintain HR dashboards and MIS reports.

* Prepare monthly and quarterly HR reports for global leadership.

* Maintain HRIS data and ensure reporting accuracy.

### Office Administration

* Oversee daily office administration for Hyderabad and coordinate with the Mumbai office.

* Manage facilities, housekeeping, pantry, office assets, security, and vendor relationships.

* Coordinate procurement, office maintenance, travel arrangements, meetings, and company events.

## Required Experience

* 10-20 years of experience in Human Resources.

* Minimum 4 years in a Senior HR Manager or HR Business Partner role.

* Experience working with global stakeholders or multinational organizations is preferred.

* Prior experience managing both HR and office administration functions.

* Strong knowledge of Indian labour laws and statutory compliance.

* Experience in payroll processing and HR operations.

## Education

* Bachelor's Degree in Human Resources, Business Administration, or a related field.

* MBA/PGDM in Human Resources is preferred.

## Technical Skills

Experience with one or more of the following:

* Keka

* GreytHR

* Zoho People

* Darwinbox

* SAP SuccessFactors

* Workday

* Microsoft Office

* Google Workspace

* Zoom

* Slack

## Mandatory Skills

* HR Operations

* Talent Acquisition

* Recruitment

* Payroll

* Employee Relations

* Employee Engagement

* Performance Management

* Labour Law Compliance

* Statutory Compliance

* PF

* ESIC

* Gratuity

* Professional Tax

* POSH

* HRMS

* HR Policies

* HR Documentation

* Office Administration

* Vendor Management

* Facility Management

* HR Analytics

* Stakeholder Management

## Preferred Languages

* English (Mandatory)

* Hindi (Mandatory)

* Telugu (Preferred)

Essential Duties and Responsibilities:

• Build new automations in Python: API integrations, data pipelines, scheduled jobs, and process replacements scoped with operating partners.

• Maintain the existing Power Automate estate, both unattended cloud and desktop flows. Triage failures, repair flows, and keep unattended runs healthy on the bot-server farm. Operate the Power Platform space around them: environments, solutions, connection references, and pipeline-managed deployments.

• Migrate Power Automate flows to Python where the economics favor it. Retire flows rather than patching them indefinitely.

• Integrate systems over REST APIs. Handle JSON and XML transformation, authentication (OAuth, service principals), and error handling that survives flaky endpoints.

• Author SQL queries, tables, and stored procedures that support automations.

• Operate what you build. Instrument jobs with logging, monitoring, and alerting so failures surface before the business notices them. Write runbooks.

• Improve how automations run. Today they run as scheduled jobs on VMs. Help evaluate and move toward containerized or Azure-native execution (Functions, Container Apps) where it reduces operational load.

• Use AI coding tools as a core part of daily development, within company governance and review standards.

• Document what you build so the next engineer, or an operating partner, can understand and extend it.

Knowledge, Skills and Abilities:

• Python proficiency: clean scripting, packaging, error handling, structured logging, and enough testing to trust a job running unattended at 2 a.m.

• Power Automate strength across cloud and desktop flows: able to read, debug, and repair complex unattended flows built by someone else, plus the platform administration around them. You do not need to love the platform. You do need to support it capably, including solo coverage when other developers are out.

• REST API integration experience, including authentication patterns and rate-limit handling.

• SQL Server competence: comfortable writing T-SQL and authoring queries, tables, and stored procedures through a reviewed, versioned release process.

• Working knowledge of Azure: DevOps pipelines at minimum; Functions, Container Apps, or AKS exposure a plus.

• Daily fluency with AI-assisted development. You should be able to describe, in concrete detail, how you structure work with an agentic coding tool: what you delegate, what you review, where it fails, and how you catch it.

• PowerShell and shell scripting for glue work on Windows and Linux hosts.

• Production instincts: idempotent jobs, retries with backoff, alerting thresholds that page on real problems and stay quiet otherwise.

• Plain written and verbal communication. You will work directly with non-technical process owners who need to understand what an automation does and what to do when it stops.

Training and Experience:

• 3 to 5 years in automation engineering, RPA, or software engineering roles with automations shipped to production and operated afterward.

• A track record you can walk through: what you built, what broke, and what you changed.

• Demonstrated, current use of AI coding tools in real work. Candidates will be asked to describe their workflow in specifics; vague answers end the conversation.

Senior Full Stack Developer (React/Node.js) – Hyderabad / Remote India

Experience

5-10 years

Employment Type

Full-time

Location

Hyderabad (Hybrid) or Remote within India.

Compensation

₹8-30 LPA depending on experience and skill.

About Us

We are an AI-first technology startup building modern web and mobile solutions for global customers. We value technical excellence, ownership, curiosity, and continuous learning.

Excellent spoken English is NOT mandatory. If you are technically strong and eager to learn, we encourage you to apply.

Must Have Skills

• React.js
• TypeScript
• Node.js
• Next.js
• REST APIs
• SQL databases
• Git
• CI/CD
• AWS, Azure or GCP
• System design fundamentals

Good to Have

• Java & Spring Boot
• Python
• Flutter
• Docker & Kubernetes
• AI tools (ChatGPT, Cursor, Copilot, Claude)
• Event-driven architecture

Responsibilities

• Build scalable applications.
• Design APIs and microservices.
• Participate in architecture decisions.
• Mentor junior developers.
• Leverage AI to improve engineering productivity.
• Collaborate with global teams.

We Care More About

• Problem-solving.
• Ownership.
• Learning ability.
• Writing clean code.
• Curiosity.

We Do Not Require

• Perfect spoken English.
• Fancy degrees.
• Experience in every technology listed.

Industry: Travel & Tourism only

Experience: 2–4 Years

Location: Malad, Mumbai (Work from Office)

Job Description:

We are hiring a Ticketing Operations (Travel Consultant) with hands-on experience in

flight bookings, reissues, refunds, and fare rules. The role requires strong knowledge of

GDS systems and airline procedures, supporting both B2B and B2C ticketing

operations.

Required Skills & Qualifications:

• 2–3 years of experience in travel consulting with focus on group bookings (B2B)

• 2 -3 years of hands-on experience of GDS systems -Amadeus, Galileo, Sabre

• Excellent communication and negotiation skills

• Ability to handle multiple group requests and tight deadlines

• Strong attention to detail and customer service orientation

Industry: EdTech / Professional Certification

Working Days: 6 Days a Week

Target Market: UAE / Gulf Working Professionals

Work Location: Bengaluru ( Silk Board )

Job Overview

We are looking for a result-driven Certification Sales Counsellor with proven experience in counselling and selling professional certification programs to working professionals. The ideal candidate must have strong objection-handling skills, consultative selling ability, and experience dealing with career-oriented learners.

Key Responsibilities

• Counsel working professionals on career advancement and certification programs.
• Handle inbound leads and re-activate existing enrolled customers.
• Understand the candidate's background, career goals, and suggest suitable certifications.
• Explain program value, ROI, career impact, and industry relevance.
• Handle objections related to fees, time management, employer support, and certification value.
• Close sales and achieve monthly revenue targets.
• Maintain follow-ups and nurture prospects until conversion.
• Maintain CRM updates and track sales pipeline.
• Coordinate with operations & academic teams for seamless onboarding

🔹 Ideal Candidate Profile

• 2+ years experience in Certification Sales / Career Counselling (EdTech preferred).
• Experience handling working professionals (UAE / Gulf market exposure preferred).
• Strong consultative selling & objection handling skills.
• Target-oriented and revenue-driven mindset.
• Excellent communication & negotiation skills.
• Ability to explain career pr clearly.

Fixed Salary:

Competitive as per industry standards.

Performance-Based Incentives:

• Monthly Revenue Incentives (Slab Based)
• High Conversion Bonus
• Re-activation Bonus for dormant customers
• Quarterly Performance Bonus
• Annual Top Performer Award

🎓 Career Advancement & Growth Path

We believe in internal growth and leadership development.

Growth Path:

Certification Sales Counsellor

⬇

Senior Career Consultant

⬇

Team Lead – Sales

⬇

Assistant Sales Manager

⬇

Sales Manager – UAE Market

⬇

Business Head / Vertical Head

Additional Benefits

• Career Growth in International Market (UAE Focus)
• Sales Training & Certification Sponsorship (based on performance)
• Fast-track promotion for consistent performers
• Leadership Development Program
• Performance Recognition Programs

If interested in Excellent communication with relevant experience

• Architect and install new infrastructure
• Design and build reusable and efficient ruby code
•  Plan and implement new features
•  Integrate data sources and databases in one system
• Identify the bugs and propose the solution for problems

• Work directly with the business and design teams
•  Be involved in the complete product lifecycle – from design to development to deployment and feedback
• Work on a wide variety of features
• Get complete accountability of product development

• As a developer in a funded product company, you will find immense avenues of growth, in the form of knowledge, exposure to different technology, exposure to different products, career progression, and aggressive monetary growth based on performance.
•  All 10x engineers will get unparalleled career growth and will outperform their batchmates by two times.
• You will have a structured growth path
• Work on small tasks in month 1
• Work on a complete feature in the next few months
• Get complete accountability of a product in 3 to 6 months
• Lead a product stream in 6 months to 1 year
• Lead a development team

We are looking for a Recruiter Lead responsible for full-cycle recruiting experience, from talent sourcing and attracting candidates to interviewing and hiring great employees.

You will collaborate with department managers on a regular basis and proactively identify future hiring needs. You will ensure our company attracts, hires, and retains the best employees while growing a strong talent pipeline. You will develop & lead a team of HR recruiters.

Job Roles & Responsibilities

• Sourcing and attracting candidates by using databases, social media, etc
• Designing and implementing the overall recruiting strategy
• Conducting interviews and filtering candidates for open positions
• Perform job and task analysis to document job requirements and objectives
• Prepare recruitment materials and post jobs to appropriate job board/newspapers/colleges etc
• Provide analytical and well documented recruiting reports to the rest of the team
• Act as a point of contact and build influential candidate relationships during the selection process
• Promote the company’s reputation as “best place to work”

Roles & Responsibilities:

We are looking for a Client Service Coordinator who will be responsible for list fulfilment driven by client inquiries to determine maximum and targeted audience segmentation:

• Manage, confirm and prioritize incoming order inquiries.  Ensure requests are properly understood and executed.
• Set up and launch count inquiries with complex segmentation.

• Communicate status and query results to the internal Data Axle clients
• Fulfill list order rentals.
• Communicate and coordinate with Client Service team for audit documentation and billing.
• Ability to work under pressure, prioritize, meet organizational deadlines, and multi-task while maintaining quality of work product.

• Technical understanding and thorough attention to the detail of fulfilment processing requirements.
• Problem solving and logical thinking skills.
• Attention to detail and excellent follow through.
• Ability to learn and adapt to changing technologies.
• Ability to work independently or as part of a team.
• Generate reports as requested.

Qualifications:

• Graduation degree or equivalent.
• 1 to 3 years of direct marketing experience.
• Ability to communicate with individuals at all levels in the company in an articulate, professional manner.
• Ability to effectively handle multiple priorities while maintaining integrity of work.
• Excellent customer service and communication skills.
• Knowledge of MS Office and Internet technologies.
• Demonstrated skills in problem resolution.