Personal Assistant to Director

Job Summary

The BPO & Voice Recruiter is responsible for sourcing, screening, and hiring candidates for voice-based customer service, technical support, and other BPO roles. This position ensures a smooth end-to-end recruitment process and works closely with operations and HR to meet staffing targets within defined timelines.

Sourcing resume or candidates in a creative ways

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Key Responsibilities

1. Talent Sourcing

Source candidates through job portals, social media, employee referrals, walk-ins, and recruitment drives.

Build and maintain an active talent pipeline for voice and customer support roles.

Develop creative sourcing techniques to attract high-quality candidates.

2. Screening & Assessment

Conduct initial screening calls to evaluate communication skills, voice clarity, customer-handling ability, and job fit.

Schedule and coordinate interviews with hiring managers and operations teams.

Administer communication assessments, voice tests, and language proficiency evaluations.

3. Recruitment Coordination

Manage end-to-end recruitment cycle from sourcing to onboarding.

Maintain candidate data and update recruitment trackers.

Communicate hiring status and feedback to candidates promptly.

4. Stakeholder Management

Collaborate with operations, training, and HR teams to understand manpower requirements.

Provide regular updates on hiring progress, challenges, and recommendations.

Participate in weekly recruitment meetings and calibration sessions.

5. Compliance & Documentation

Ensure adherence to hiring policies, organizational standards, and compliance guidelines.

Collect, verify, and main

tain required documents for selected candidates.

Senior Dotnet Fullstack Developer

About Kanerika

Who we are:

Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data and AI.  We leverage cutting-edge technologies in data analytics, data governance, AI-ML, GenAI/ LLM and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth.

Awards and Recognitions

Kanerika has won several awards over the years, including:

1.     Best Place to Work 2023 by Great Place to Work®

2.     Top 10 Most Recommended RPA Start-Ups in 2022 by RPA Today

3.     NASSCOM Emerge 50 Award in 2014

4.     Frost & Sullivan India 2021 Technology Innovation Award for its Kompass composable solution architecture

5.     Kanerika has also been recognized for its commitment to customer privacy and data security, having achieved ISO 27701, SOC2, and GDPR compliances.

Working for us

Kanerika is rated 4.6/5 on Glassdoor, for many good reasons. We truly value our employees' growth, well-being, and diversity, and people’s experiences bear this out. At Kanerika, we offer a host of enticing benefits that create an environment where you can thrive both personally and professionally. From our inclusive hiring practices and mandatory training on creating a safe work environment to our flexible working hours and generous parental leave, we prioritize the well-being and success of our employees. Our commitment to professional development is evident through our mentorship programs, job training initiatives, and support for professional certifications. Additionally, our company-sponsored outings and various time-off benefits ensure a healthy work-life balance. Join us at Kanerika and become part of a vibrant and diverse community where your talents are recognized, your growth is nurtured, and your contributions make a real impact. See the benefits section below for the perks you’ll get while working for Kanerika.

Locations

We are located in Austin (USA), Singapore, Hyderabad, Indore and Ahmedabad (India).

Job Location: Hyderabad, Indore and Ahmedabad.

Role:

We are looking for A highly skilled Full Stack .NET Developer with strong hands-on experience in C#, .NET Core, ASP.NET Core, Web API, and Microservices Architecture. Proficient in developing scalable and high-performing applications using SQL Server, NoSQL databases, and Entity Framework (v6+). Recognized for excellent troubleshooting, problem-solving, and communication skills, with the ability to collaborate effectively with cross-functional and international teams, including US counterparts.

Technical Skills

• Programming Languages: C#, TypeScript, JavaScript
• Frameworks & Technologies: .NET Core, ASP.NET Core, Web API, Angular (v10+), Entity Framework (v6+), Microservices Architecture
• Databases: SQL Server, NoSQL
• Cloud Platform: Microsoft Azure
• Design & Architecture: OOPs Concepts, Design Patterns, Reusable Libraries, Microservices Implementation
• Front-End Development: Angular Material, HTML5, CSS3, Responsive UI Development
• Additional Skills: Excellent troubleshooting abilities, strong communication (verbal & written), and effective collaboration with US counterparts

What You’ll Bring:

• ·      Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience.
• ·      6+ years of experience.
• ·      Proven experience delivering high-quality web applications.

Mandatory Skills

• ·      Strong hands-on experience on C#, SQL Server, OOPS Concepts, Micro Services Architecture.
• ·      Solid experience on .NET Core, ASP.NET Core, Web API, SQL, No SQL, Entity Framework 6 or above, Azure, Applying Design Patterns.
• ·      ·Strong proficiency in Angular framework (v10+ preferred)and TypeScript & Solid understanding of HTML5, CSS3, JavaScript 
• ·      Net web apps and long running jobs 
• ·       Sql server or any databases, working with large datasets, performance management 
• ·      API integration, authentication and authorization implementation 
• ·      Azure services, web apps, function apps, keyvalut, logging, Application gateways, blob storage etc
• ·       Azure devops
• ·      SSO with Microsoft Entra
• ·      Architecture and design exp using above tech stack

Preferred Skills (Nice to Have):

• ·      Self – Starter with solid analytical and problem- solving skills.
• ·      Willingness to work extra hours to meet deliverables.
• ·      Understanding of Agile/Scrum Methodologies.
• ·      Exposure to cloud platform like AWS/Azure

Why join us?

• ·      Work with a passionate and innovative team in a fast-paced, growth-oriented environment.
• ·      Gain hands-on experience in content marketing with exposure to real-world projects.
• ·      Opportunity to learn from experienced professionals and enhance your marketing skills.
• ·      Contribute to exciting initiatives and make an impact from day one.
• ·      Competitive stipend and potential for growth within the company.

Employee Benefits

1. Culture:

•         i.           Open Door Policy: Encourages open communication and accessibility to management.
•       ii.           Open Office Floor Plan: Fosters a collaborative and interactive work environment.
•     iii.           Flexible Working Hours: Allows employees to have flexibility in their work schedules.
•     iv.           Employee Referral Bonus: Rewards employees for referring qualified candidates.
•       v.           Appraisal Process Twice a Year: Provides regular performance evaluations and feedback.

2. Inclusivity and Diversity:

•         i.           Hiring practices that promote diversity: Ensures a diverse and inclusive workforce.
•       ii.           Mandatory POSH training: Promotes a safe and respectful work environment.

3. Health Insurance and Wellness Benefits:

•         i.           GMC and Term Insurance: Offers medical coverage and financial protection.
•       ii.           Health Insurance: Provides coverage for medical expenses.
•     iii.           Disability Insurance: Offers financial support in case of disability.

4. Child Care & Parental Leave Benefits:

•         i.           Company-sponsored family events: Creates opportunities for employees and their              families to bond.
•       ii.           Generous Parental Leave: Allows parents to take time off after the birth or adoption of a child.
•     iii.           Family Medical Leave: Offers leave for employees to take care of family members' medical needs.

5. Perks and Time-Off Benefits:

•         i.           Company-sponsored outings: Organizes recreational activities for employees.
•       ii.           Gratuity: Provides a monetary benefit as a token of appreciation.
•     iii.           Provident Fund: Helps employees save for retirement.
•     iv.           Generous PTO: Offers more than the industry standard for paid time off.
•       v.           Paid sick days: Allows employees to take paid time off when they are unwell.
•     vi.           Paid holidays: Gives employees paid time off for designated holidays.
•    vii.           Bereavement Leave: Provides time off for employees to grieve the loss of a loved one.

6. Professional Development Benefits:

•         i.           L&D with FLEX- Enterprise Learning Repository: Provides access to a learning repository for professional development.
•       ii.           Mentorship Program: Offers guidance and support from experienced professionals.
•     iii.           Job Training: Provides training to enhance job-related skills.
•     iv.           Professional Certification Reimbursements: Assists employees in obtaining professional            certifications.
•       v.           Promote from Within: Encourages internal growth and advancement opportunities.

Technical Skills:

• Ability to understand and translate business requirements into design.
• Proficient in AWS infrastructure components such as S3, IAM, VPC, EC2, and Redshift.
• Experience in creating ETL jobs using Python/PySpark.
• Proficiency in creating AWS Lambda functions for event-based jobs.
• Knowledge of automating ETL processes using AWS Step Functions.
• Competence in building data warehouses and loading data into them.

Responsibilities:

• Understand business requirements and translate them into design.
• Assess AWS infrastructure needs for development work.
• Develop ETL jobs using Python/PySpark to meet requirements.
• Implement AWS Lambda for event-based tasks.
• Automate ETL processes using AWS Step Functions.
• Build data warehouses and manage data loading.
• Engage with customers and stakeholders to articulate the benefits of proposed solutions and frameworks.

Project Manager cum Product manager job responsibilities: -

• Define specifications and business requirements.
• Create User Stories/Acceptance criteria.
• Work with all the stakeholders to understand the pain areas and needs. Identify opportunities to address pain points and provide a seamless experience for end users.
• Closely work with the technology team and other stakeholders to communicate the requirements and develop features.
• Perform quality assurance; make sure the newly developed solutions are working as per the acceptance criteria.
• Perform RCA and identify solutions for customer complaints and issues.
• Constantly be on the lookout for ways to improve, discover issues and deliver the highest value to the customer.
• Research and come up with Innovative ideas to improve the application and customer experience.
• Competition landscape tracking. Analyze leading market players and competitors to gain insights and implement innovative solutions to gain a competitive advantage over other apps.

• Strong knowledge of MERN stack (MongoDB, Express JS, React JS, Node JS, HTML5, CSS3, jQuery, Bootstrap, SASS)
• You will also need to interact with mysql databases.
• Develop user interfaces for modern rich internet applications with the latest front-end technologies
• Should have knowledge of of consuming and creating APIs
• Developing features to enhance the user experience.
• Should have excellent in-depth knowledge of Nodejs and MongoDB
• Hands-on experience working with Object-Oriented JavaScript (OOJS), JavaScript libraries, and their practical uses in building complex interactive experiences
• Building reusable code for future use

• Experience in Windows NDIS networking driver development.
• Experience in developing and maintaining of Network drivers and/or IWARP drivers and/or TCP offload drivers and/or iSCSI drivers and/or FCoE drivers is preferable.
• Experience in analyzing and debugging kernel crash dumps.

• RDMA/IWARP/RoCE, TCP offload, iSCSI, FCoE, FC, Networking device drivers.
• Good knowledge in TCP/IP.
• Performance tuning, crash dump analysis, solving critical customer issues