DevOps Engineer

Job Description

What does a successful Senior DevOps Engineer do at Fiserv?

This role’s focus will be on contributing and enhancing our DevOps environment within Issuer Solution group, where our cross functional Scrum teams are delivering solutions built on cutting-edge mobile technology and products. You will be expected to support across the wider business unit, leading DevOps practices and initiatives.

What will you do:

• Build, manage, and deploy CI/CD pipelines.

• DevOps Engineer - Helm Chart, Rundesk, Openshift

• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline.

• Implementing various development, testing, automation tools, and IT infrastructure

• Optimize and automate release/development cycles and processes.

• Be part of and help promote our DevOps culture.

• Identify and implement continuous improvements to the development practice

What you must have:

• 3+ years of experience in devops with hands-on experience in the following:

- Writing automation scripts for deployments and housekeeping using shell scripts (bash) and ansible playbooks

- Building docker images and running/managing docker instances

- Building Jenkins pipelines using groovy scripts

- Working knowledge on kubernetes including application deployments, managing application configurations and persistence volumes

• Has good understanding on infrastructure as code

• Ability to write and update documentation

• Demonstrate a logical, process orientated approach to problems and troubleshooting

• Ability to collaborate with multi development teams

What you are preferred to have:

• 8+ years of development experience

• Jenkins administration experience

• Hands-on experience in building and deploying helm charts

Process Skills:

• Should have worked in Agile Project

Behavioral Skills :

• Good Communication skills

Skills

PRIMARY COMPETENCY : Cloud Infra PRIMARY SKILL : DevOps PRIMARY SKILL PERCENTAGE : 100

Position Overview: We are seeking a talented and experienced Cloud Engineer specialized in AWS cloud services to join our dynamic team. The ideal candidate will have a strong background in AWS infrastructure and services, including EC2, Elastic Load Balancing (ELB), Auto Scaling, S3, VPC, RDS, CloudFormation, CloudFront, Route 53, AWS Certificate Manager (ACM), and Terraform for Infrastructure as Code (IaC). Experience with other AWS services is a plus.

Responsibilities:

• Design, deploy, and maintain AWS infrastructure solutions, ensuring scalability, reliability, and security.

• Configure and manage EC2 instances to meet application requirements.

• Implement and manage Elastic Load Balancers (ELB) to distribute incoming traffic across multiple instances.

• Set up and manage AWS Auto Scaling to dynamically adjust resources based on demand.

• Configure and maintain VPCs, including subnets, route tables, and security groups, to control network traffic.

• Deploy and manage AWS CloudFormation and Terraform templates to automate infrastructure provisioning using Infrastructure as Code (IaC) principles.

• Implement and monitor S3 storage solutions for secure and scalable data storage

• Set up and manage CloudFront distributions for content delivery with low latency and high transfer speeds.

• Configure Route 53 for domain management, DNS routing, and failover configurations.

• Manage AWS Certificate Manager (ACM) for provisioning, managing, and deploying SSL/TLS certificates.

• Collaborate with cross-functional teams to understand business requirements and provide effective cloud solutions.

• Stay updated with the latest AWS technologies and best practices to drive continuous improvement.

Qualifications:

• Bachelor's degree in computer science, Information Technology, or a related field.

• Minimum of 2 years of relevant experience in designing, deploying, and managing AWS cloud solutions.

• Strong proficiency in AWS services such as EC2, ELB, Auto Scaling, VPC, S3, RDS, and CloudFormation.

• Experience with other AWS services such as Lambda, ECS, EKS, and DynamoDB is a plus.

• Solid understanding of cloud computing principles, including IaaS, PaaS, and SaaS.

• Excellent problem-solving skills and the ability to troubleshoot complex issues in a cloud environment.

• Strong communication skills with the ability to collaborate effectively with cross-functional teams.

• Relevant AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer, etc.) are highly desirable.

Additional Information:

• We value creativity, innovation, and a proactive approach to problem-solving.

• We offer a collaborative and supportive work environment where your ideas and contributions are valued.

• Opportunities for professional growth and development. Someshwara Software Pvt Ltd is an equal opportunity employer.

We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.

Excellent communication skills

Open to work on EST time zone(6pm to 3am)

Technical Skills: 

·        In depth understanding of DevSecOps process and governance 

·        Understanding of various branching strategies 

·        Hands on experience working with various testing and scanning tools (ex. SonarQube, Snyk, Blackduck, etc.) 

·        Expertise working with one or more CICD platforms (ex. Azure DevOps, GitLab, GitHub Actions, etc) 

·        Expertise within one CSP and experience/working knowledge of a second CSP (Azure, AWS, GCP) 

·        Proficient with Terraform 

·        Hands on experience working with Kubernetes 

·        Proficient working with GIT version control 

·        Hands on experience working with monitoring/observability tool(s) (Splunk, Data Dog, Dynatrace, etc) 

·        Hands on experience working with Configuration Management platform(s) (Chef, Saltstack, Ansible, etc) 

·        Hands on experience with GitOps 

• Candidate should be able to write the sample programs using the Tools (Bash, PowerShell, Python or Shell scripting)
• Analytical/logical reasoning
• GitHub Actions
• Should have good working experience with GitHub Actions
• Repository/Workflow Dispatch, writing reusable workflows, etc
• AZ CLI commands
• Hands-on experience with AZ CLI commands

Minimum 4 years exp 

Skillsets:

1. Build automation/CI: Jenkins
2. Secure repositories: Artifactory, Nexus
3. Build technologies: Maven, Gradle
4. Development Languages: Python, Java, C#, Node, Angular, React/Redux
5. SCM systems: Git, Github, Bitbucket
6. Code Quality: Fisheye, Crucible, SonarQube
7. Configuration Management: Packer, Ansible, Puppet, Chef
8. Deployment: uDeploy, XLDeploy
9. Containerization: Kubernetes, Docker, PCF, OpenShift
10. Automation frameworks: Selenium, TestNG, Robot
11. Work Management: JAMA, Jira
12. Strong problem solving skills, Good verbal and written communication skills
13. Good knowledge of Linux environment: RedHat etc.
14. Good in shell scripting
15. Good to have Cloud Technology : AWS, GCP and Azure

- You will manage all elements of the post-sale program relationship with your customers, starting with customer on-boarding and continuing throughout the customer relationship. 

- As the primary customer interface, you engage with customer teams to educate, identify needs, develop designs, set goals, manage and execute on plans that unlock continuous, incremental value from their investments in the CloudPassage Halo platform.

- You are hands-on during execution and thoroughly enjoy seeing your security projects come to life and supporting them afterwards. You are a trusted adviser.

Responsibilities :

- Manage a portfolio of 5+ Enterprise customer accounts with complex needs (typical enterprise customers invest between $500k and $4m+ per year with CloudPassage, have hundreds to tens of thousands of individual public cloud infrastructure deployments, and protect hundreds of thousands of cloud infrastructure assets with Halo).

- Provide level-3 technical support on your customer's most complex issues

- Lead implementation of low-level security controls in Cloud environments, for services, server and containers

- Remotely diagnose & resolve DevSecOps issues in customer environments - able to resolve their DevOps issues that may be interfering with CloudPassage processing.

- Interact with CloudPassage Engineering team by providing customer issue reproduction and data capture, technical diagnostics and validating fixes. QA experience preferred.

- Establish and program manage proactive, value-driven, high-touch relationships with your customers to understand, document and align customer strategies, business objectives, designs, processes and projects with Halo platform capabilities and broader CloudPassage services.

- Develop a trusted advisor relationship by building and maintaining appropriate relationships at all levels with your customer accounts, creating a premium and high-caliber experience.

- Ensure continued satisfaction, identify & confirm unaddressed customer needs that can be value-add opportunities for up-sell and cross-sell, and communicate those needs to the CloudPassage sales team. Identify any early CSAT issues and renewal risks and work with the internal team to remediate and ensure strong CSAT and a successful renewal.

- Be a strong customer advocate within CloudPassage and identify and support areas for improvement in the customer experience, both in our product and processes.

- Be team-oriented, but with a bias towards action to get things done for your customers.

Requirements : Strong cloud security knowledge & experience including :

- End-to-end enterprise security processes

- Cloud security - cloud migrations & shift in security requirements, tooling & approach

- Hands-on DevOps, DevSecOps architecture & automation (critical)

- 4+ years experience in security consulting and project/program management serving cybersecurity customers.

- Complex, level 3 technical support

- Remotely diagnosing & resolving DevSecOps issues in customer environments

- Interacting with CloudPassage Engineering team with customer issue reproduction

- Experience working in a security SaaS company in a startup environment.
 
- Experience working with Executive and C-Level teams.

- Ability to build and maintain strong relationships with internal and external constituents.

- Excellent organization, project management, time management, and communication skills.

- Understand and document customer requirements, map to product, track & report metrics, identify up-sell and cross-sell opportunities.
 
- Analytical both quantitatively and qualitatively.

- Excellent verbal and written communication skills.
 
- Security certifications (Security +, CISSP, etc.).

Expert Technical Skills :

- Consulting and project management : documenting project charters, project plans, executing delivery management, status reporting. Executive-level presentation skills.

- Security best practices expertise : software vulnerabilities, configuration management, intrusion detection, file integrity.

- System administration (including Linux and Windows) of cloud environments : AWS, Azure, GCP; strong networking/proxy skills.

Proficient Technical Skills :

- Configuration/Orchestration (Chef, Puppet, Ansible, SaltStack, CloudFormation, Terraform).

- CI/CD processes and environments.

Familiar Technical Skills & Knowledge : Python scripting & REST API's, Docker containers, Zendesk & JIRA.