Performance Marketing Specialist

Title: KAM

Experience:3-5 Years

Location: Pune

Job Description

As a key account manager, you will play a crucial role in nurturing and enhancing relationships with our clients. Your primary focus will be on ensuring our clients successfully integrate and leverage our APIs and SDK solutions to transform their businesses and meet their strategic goals.

Responsibilities: 

• Manage and enhance customer relationships through proactive communication and strategic account management.
• Act as the primary point of contact for client inquiries, providing technical guidance and business insights related to our API and SDK products.
• Collaborate with clients to understand their business needs and objectives, ensuring their goals are met through effective use of our solutions.
• Conduct regular review meetings with clients to discuss their usage of our products, address any issues, and identify opportunities for additional services, including crossselling and upselling.
• Coordinate with internal teams, including sales, product management, and technical support, to advocate for client needs and ensure a seamless customer experience.
• Develop customer onboarding materials and provide training to clients on new features and updates.
• Monitor customer health metrics and develop strategies to enhance customer satisfaction and retention.
• Analyze customer data to report on successes and areas needing improvement, and provide strategic recommendations to both clients and internal teams.
• Drive increased revenue through effective crossselling and upselling techniques, identifying opportunities to expand client usage of existing products and introducing new product enhancements.

Requirements: 

• Bachelor's degree in Business, Finance, Technology, or a related field.
• 3-4 years of experience in customer success or account management, preferably in fintech, banking, or financial services.
• Strong understanding of APIs, SDKs, and their application in financial services.
• Excellent communication and interpersonal skills, with the ability to interact at all levels of an organization.
• Proven track record of fostering lasting customer relationships.
• Demonstrated ability to effectively drive customer growth and revenue through strategic crossselling and upselling.
• Experience in tech products, SaaS cloud products, and any role.
• Experience in dealing with Enterprise customers would be preferred.
• An understanding of SaaS and BFSI would be preferred.
• A basic understanding of APIs would be preferred
• Ability to manage multiple accounts and tasks with effective resolution of conflicting priorities.
• Ability to understand and communicate technical concepts to nontechnical audiences.

About Trainery

Trainery is building the next-gen AI-native Talent Management Suite — integrating performance, learning, compensation, and HR operations into one unified experience for modern teams.

We’re setting up our India Development Center and looking for a proactive HR Generalist to lead HR operations, drive recruitment, and help us build a strong and engaged team.

If you’re an energetic people person who enjoys taking ownership, thrives in a fast-paced startup environment, and loves connecting great talent with great opportunities — this role is for you.

What You’ll Do

Recruitment & Talent Acquisition

Own end-to-end recruitment for the India team — from sourcing to onboarding.

Identify, attract, and engage top talent using job boards, LinkedIn, and creative sourcing strategies.

Manage candidate communication, scheduling, and offer rollouts.

HR Operations

Manage employee records, attendance, leave tracking, and payroll coordination.

Support day-to-day HR processes and ensure compliance with internal policies.

Assist with performance reviews, engagement activities, and policy updates

.

Employee Experience & Culture

Facilitate smooth onboarding and orientation for new hires.

Support employee engagement and recognition initiatives.

Act as the go-to person for employee queries and workplace support.

HR Strategy & Process

Partner with leadership to strengthen HR systems and culture at Trainery India.

Implement HR best practices and ensure a people-first approach in all initiatives.

Who You Are

Bachelor’s/MBA degree in Human Resources, Business Administration, or related field.

2+ years of HR Generalist, ideally in a startup environment.

Strong understanding of recruitment workflows and HR operations.

Excellent communication skills — you’re comfortable picking up the phone and engaging confidently.

Self-driven, organized, and able to manage multiple priorities.

Familiar with HRMS/ATS tools and digital collaboration platforms.

Why Join Trainery

Be part of an early-stage team building a high-impact HR tech product.

Take ownership and shape HR practices from the ground up.

Work closely with leadership and cross-functional teams.

Fast-paced, transparent, and growth-oriented culture.

About Us:

At Clickretina, we are looking for a Google Ads Executive to join our team. We’re a growing company focused on digital marketing, and we need someone who can help us manage and improve our online ads. If you have experience with Google Ads and enjoy working with data to make smart decisions, we want to hear from you!

Role Overview:

As a Google Ads Executive, you will be responsible for creating, managing, and improving our Google Ads campaigns. Your job will involve analyzing performance data to make sure our ads are effective and reaching the right people. You will also work closely with our team to create ads that stand out and help us achieve our business goals.

Key Responsibilities:

• Create and Manage Ads: Set up and run Google Ads campaigns to attract customers and boost sales.
• Analyze Performance: Look at data to see how well our ads are doing and make changes to improve results.
• Stay Updated: Keep up with the latest trends and tools in digital marketing to keep our ads fresh and effective.
• Work with the Team: Collaborate with others to make sure our ads are engaging and fit our brand.
• Manage Budget: Ensure we spend our ad money wisely to get the best results.
• Report Results: Prepare reports on how our ads are performing and suggest ways to improve.

Qualifications:

• Experience: Minimum 6 months of experience with Google Ads and online marketing.
• Skills: Knowledge of Google Ads, Google Analytics, and keyword research.
• Analytical: Ability to understand and use data to make decisions.
• Creative: Skill in creating ads that grab attention.
• Communication: Good at talking and writing clearly.
• Flexible: Willing to learn and adapt to new challenges.

Interested candidates can fill out the form -https://clickretina.com/job-application-form/

Hello,

Greetings for the day !!!

We are hiring "Technical Support L2 - AD & Exchange" for one of the international MNC specialized into Hardware & Networking based @ Mumbai!!!

Position: Technical Support L2 - AD & Exchange

Employment Mode: Contract to hire (Full time opportunity)

Work Mode: Work from office

Shift: 24*7 Rotational Shift

Location: 

Mumbai - Andheri

Primary Responsibilities

1. Design and implement front-end & back-end services with high reliability and scalability
2. Contribute to system architecture and database design
3. Do high-level design with guidance and break down a complex system into simpler modules that can be reused
4. Be involved and participate in the overall application lifecycle
5. Learn about new technologies and incorporate them

What Are We Looking For?

1. Hands-on experience with Javascript frameworks like ReactJS / ExpressJS / NodeJS. Databases like MySQL / MongoDB and REST API is a must-have skill.
2. Proficient in object-oriented design skills, knowledge of design patterns, and huge passion and ability to design intuitive modules.
3. Experience building at least one application from scratch
4. Interest in learning new languages/frameworks as needed.
5. Worked in a startup environment.
6. A growth mindset and passionate about building things from the ground up.

• End to end IT recruitment (Must have 2+ Years of Experience in IT organization OR IT Recruitment)
• Payroll and attendance process.
• Onboarding, orientation of new employees.
• Contribute to performance management, appraisal cycles and performance improvement plansCreate a vibrant, fun, learning, and gr
• owth-oriented culture.
• Ensuring accurate and timely payroll data processing of new employees and full and final settlements of resigned employees.
• Maintaining Employee data and personnel files, Leave records
• Developing & implementing HR Standard Operating Procedures & Policies
• Conducting employee engagement activities
• Handling Admin Role (Petty Cash/Vendor Management)

• Excellent communication skills
• Able to work under Pressure.
• Should be MBA.