Patient Calling (US Medical process)

Primary Duties and Responsibilities :

✓ Call Patients on the assigned accounts to understand when Payments on the outstanding amount will be made.
✓ Follow-up with patients on overdue accounts.
✓ Create weekly/monthly collection reports to gauge the progress made.
✓ Respond to Patient queries in a timely and professional manner.
✓ Raise exceptions wherever required for the client/supervisor to review before taking any final decision
✓ Follow the Training Manual and what was taught during training sessions to avoid unnecessary errors Requirements:
✓ Should be able to empathize with Patients, active listeners, and should be able to facilitate in providing solutions
✓ Detail orientation, strong analytical and problem-solving skills.
✓ Should be a quick learner with the ability to learn new tools.
✓ Must have the ability to multitask and work under pressure with minimum supervision.

Skills:

✓ Excellent in English Communication (Verbal and written).

 Eligibility of Candidates :

✓ Immediate joining

✓  Excellent in English Communication (Verbal and written).

✓  Comfortable to work in the night shift.

✓   Experienced candidates are welcome.

 Benefits :

 ✓ Friendly environment.

✓   Fixed shift.

✓   5 days workings