Patient Calling (US Medical process)
Designation: - Patient Calling Specialist
Job Timing: - Night Shift(6 pm to 3 am)
Work Mode:- Work From Office
Work Location:- Iscon Cross Road, Sg Highway
Job Type: Full-time
Primary Duties and Responsibilities :
✓ Call Patients on the assigned accounts to understand when Payments on the outstanding amount will be made.
✓ Follow-up with patients on overdue accounts.
✓ Create weekly/monthly collection reports to gauge the progress made.
✓ Respond to Patient queries in a timely and professional manner.
✓ Raise exceptions wherever required for the client/supervisor to review before taking any final decision
✓ Follow the Training Manual and what was taught during training sessions to avoid unnecessary errors Requirements:
✓ Should be able to empathize with Patients, active listeners, and should be able to facilitate in providing solutions
✓ Detail orientation, strong analytical and problem-solving skills.
✓ Should be a quick learner with the ability to learn new tools.
✓ Must have the ability to multitask and work under pressure with minimum supervision.
Skills:
✓ Excellent in English Communication (Verbal and written).
Eligibility of Candidates :
✓ Immediate joining
✓ Excellent in English Communication (Verbal and written).
✓ Comfortable to work in the night shift.
✓ Experienced candidates are welcome.
Benefits :
✓ Friendly environment.
✓ Fixed shift.
✓ 5 days workings

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Job Summary :
We are seeking an experienced Automation Tester to join our team. The successful candidate will be responsible for designing, developing, and maintaining automated tests for our software applications using Python. The ideal candidate will have a strong understanding of software testing principles, including test-driven development, behavior-driven development, and automated testing frameworks.
Key Responsibilities :
1. Test Automation : Design, develop, and maintain automated tests for software applications using Python and various testing frameworks such as Pytest, Unittest, and Behave.
2. Test Script Development : Develop test scripts to automate testing of software applications, including web, mobile, and desktop applications.
3. Test Framework Development : Develop and maintain test frameworks to support automated testing, including data-driven testing, keyword-driven testing, and hybrid testing.
4. Test Environment Setup : Set up and maintain test environments, including virtual machines, containers, and cloud-based infrastructure.
5. Test Data Management : Manage test data, including data creation, data masking, and data validation.
6. Defect Reporting : Identify, report, and track defects found during automated testing, including defect tracking and defect management.
7. Collaboration : Collaborate with development teams, QA teams, and product owners to ensure automated tests are aligned with business requirements and application functionality.
8. Test Automation Framework Maintenance : Maintain and update test automation frameworks to ensure they remain relevant and effective.
Requirements :
1. Python Programming : Strong proficiency in Python programming, including Python 3.x, NumPy, and Pandas.
2. Test Automation Frameworks : Experience with test automation frameworks such as Pytest, Unittest, Behave, and Selenium.
3. Automated Testing : 5+ years of experience with automated testing, including test-driven development, behavior-driven development, and automated testing frameworks.
4. Software Testing : 5+ years of experience with software testing, including manual testing, automated testing, and test planning.
5. Agile Methodologies : Experience with Agile development methodologies, including Scrum and Kanban.
6. Version Control : Experience with version control systems such as Git, SVN, and Mercurial.
7. Cloud Experience : Experience with cloud-based infrastructure, including AWS, GCP, and Azure.
We are seeking a highly motivated and skilled Java + AWS Developer to join our backend development team. The ideal candidate will have solid experience in building scalable backend systems using Java and AWS services. You will work closely with cross-functional teams to design, develop, and maintain high-performance microservices and cloud-native applications.
Key Responsibilities:
- Develop, deploy, and maintain backend services and APIs using Java (preferably Java 8 or above) and Spring Boot
- Design and implement microservices architecture with a focus on scalability and reliability
- Leverage AWS services such as EC2, Lambda, S3, RDS, DynamoDB, API Gateway, SNS/SQS, and CloudWatch for cloud-native development
- Work with Relational and NoSQL databases (PostgreSQL, MySQL, DynamoDB)
- Implement CI/CD pipelines using tools like Jenkins, GitHub Actions, or AWS CodePipeline
- Write clean, efficient, and testable code following best practices
- Participate in code reviews, design discussions, and Agile ceremonies
- Monitor and troubleshoot applications in production using AWS CloudWatch or other logging tools
- Ensure secure, reliable, and efficient integration between services
Required Skills and Qualifications:
- 4–6 years of hands-on experience in Java development with strong knowledge of Spring Boot
- Solid understanding of RESTful APIs, Microservices, and API security
- Strong experience with AWS Cloud Services (EC2, S3, Lambda, RDS, CloudWatch, API Gateway, etc.)
- Familiarity with containerization (Docker) and orchestration tools (ECS, EKS, or Kubernetes)
- Proficient in working with SQL and NoSQL databases
- Good understanding of event-driven architecture and messaging systems (e.g., SNS, SQS, Kafka)
- Experience with version control systems like Git
- Exposure to CI/CD and DevOps practices is a plus
- Excellent communication and problem-solving skills
Preferred Qualifications:
- AWS Certification (e.g., AWS Certified Developer – Associate) is a plus
- Experience in Agile/Scrum development environments
- Knowledge of Infrastructure as Code (IaC) tools like Terraform or CloudFormation
Platform they will work on: Building multiple tech offerings for the customers.
Job Description: Should be someone who has done iOS mobile development with React Native. Should have a startup mindset and be able to build for scale. The ideal candidate would be someone with Founding Engg etc. experience.
YoE: 4-6 years
Role Description: The Java (Spring Boot) Developer would need to have at least 5+ years of experience.
Requirements & Responsibilities:
- 5+ years of experience developing web applications using J2EE.
- 5+ years of experience in Spring Boot.
- Good knowledge of MicroServices.
- Experience working with tools like Git, Maven.
- Expertise developing enterprise-level web applications and RESTful APIs using MicroServices, with demonstrable production-scale experience.
- Working experience in Industry Standard protocols related API Security including OAuth is a must.
- Demonstrate strong design and programming skills using JSON, Web Services, XML, XSLT, PL/SQL in Unix and Windows environments.
- Strong background working with Linux/UNIX environments.
- Strong Shell scripting experience.
- Working knowledge with Oracle, DB2 or Mongo DB databases.
- Passion to stay on top of the latest happenings in the tech world and an attitude to discuss and bring those into play.
- Strong agile/scrum development experience
- Strong collaboration and communication skills within distributed project team
- Excellent written and verbal communication skills
- Good knowledge of SQL and related databases, with a preference for those with MySQL experience.
- Excellent knowledge of the basic PHP 7 or web server exploits along with their solutions.
- Experience building or maintaining a CMS.
- Knowledge of MVC frameworks.
- A detailed understanding of database design and administration.
- Proficiency when it comes to code versioning tools.
- The ability to integrate a variety of data sources and databases into a single system.
- Proficiency when it comes to code versioning tools.
- Work closely with the IT team in completing projects.
- Troubleshoot and fix any issues relating to PHP programs.
- Ensure smooth operations of web processes and infrastructure.
- Create scripts to facilitate client systems to meet performance and objectives.
- Test and develop software for client applications.
- Create documentation for software created.
- Utilize source debuggers and write or modify client software.
- Produce results effectively and within the deadlines set.
Responsibilities
- Perform a mix of maintenance, enhancements, and new development as required
- Work in a data analyst role and with business intelligence applications
- Document features, technical specifications & infrastructure Responsibilities
- Work cross-functionally to convert business needs into technical specifications
Qualifications
- 3+ years' of experience in web development and software design.
- Proven experience as a PHP developer in a competitive environment.
- Strong knowledge of PHP coding and web-based applications.
- Good understanding of website integration and software creation.
- Excellent verbal and written communication skills.
- Able to follow clear instructions according to client demands.
- Expertise in front-end technologies (HTML, JavaScript, CSS), PHP frameworks, and MySQL databases.
- 2-4 years of experience working with web platforms (at a corporate, startup, or digital agency)
Work Ethic & Requirements
- Experience with the development of large-scale websites and a strong understanding of web development technologies, third-party applications and platforms, and social media.
- You should be able to handle multiple projects at the same time.
- You should have the ability to motivate, support, and understand teams and easily work with everyone from our UX/visual designers to tech developers to content strategists.
- You should be motivated and organized. A proactive attitude is most important.
- Ability to effectively manage time, prioritize tasks and work within deadlines with little or no supervision
- The ability to work both autonomously and as part of a team
Tech Skills
- Python/Django
- React JS
- Node JS
Position Description
Despite the global pandemic, Flexiple has been growing ~25% month on month for the last 6 months and has grown its fully distributed network of highly skilled tech talent across ~50 countries now.
Our Marketplace & Talent Operations team till date has been led by https://www.linkedin.com/in/suvansh-bansal/">Suvansh Bansal, right now assisted by a 10 member team. We are now looking to add a leader to the team who can help us hire, grow, nurture, and retain quality operations talent. Additionally, you will play a key role in leading the strategy and execution to ensure that high-quality freelance talent is onboarded and optimally placed to meet client demands (average deal size of ~US$30000).
You have the opportunity to be a part of a company that is leading the remote work revolution and be the revenue-driving force in the premium B2B services industry Flexiple operates in. We expect to grow to $15 million by end of FY22-23.
Kindly note, this is a remote position.
Your Responsibilities:
- Attracting & Retaining Talent - Build and execute a strategy to effectively attract, onboard, and retain talent to meet the speed and quality expectations of our clients. This includes collaborating with our screening teams to optimize the process for sourced talent. Your strategic and analytical thinking will contribute to the formulation of unique solutions to streamline such processes.
- Optimize matching process - Lead a fully distributed team and ensure work practices are designed to encourage revenue optimization. The focus thus, needs to be on assessing client needs, finding the "right" freelancer, so that we can match freelance talent to meet the speed and quality expectations of our clients. A key work area would be to do supply planning in alignment with forecasted client demand.
- Collaboration with Sales team - Build robust feedback loops with the Sales team to ensure that both teams work in the same direction. Your success will be measured by exceeding established KPIs for the supply and the demand teams.
- Driving improvements with the Marketing team - Lead efforts while working with the founders to dramatically scale the inbound funnel. Your role will be prioritize the different methods of talent acquisition to meet the forecasted client demand. Your insights will help the marketing team build landing pages and site resources to attract and retain targeted talent.
- Work with the Founders - Share feedback backed by strategic and analytical thinking with the founders on tech products (for freelancer success, onboarding, and matching), technical screening, talent success (laying out a clear path for success for our community).
- Team - Lead by example, hire/ train/ mentor mentor junior team members, and provide instant, relevant feedback on areas of improvement for processes and performance.
Expectations in Week 1
- Understand our business model and way of working.
- Work with key teams to learn the core of Flexiple's talent operations and sales capabilities.
Expectations in Month 1
- Take ownership of a set of freelancer leads and work on the process followed for them.
- Complete a current state assessment of the structure and functions that define attracting, onboarding, and retaining talent.
- Pick up necessary tech skills that are needed for the industry.
Expectations till Month 3
- Take ownership of a set of client leads and work on finding the best matches for them.
- Complete a current state assessment of the structure and functions that define the Talent Matching process.
- Work with the existing Talent Operations team to help them improve their sales ability, industry knowledge, and tech understanding.
- Get the team in the habit of hitting their targets every month.
- Build up on the tech skills you picked up in the first month.
Expectations till Month 6
- Assess, develop, and execute strategies to effectively onboard, and retain talent while adapting to the specialized needs of our clients.
- Begin to assess, develop, and execute strategies to effectively matching talent while meeting the speed and quality expectations of our clients.
- Gain a deep understanding of the supply/ demand dynamics within Flexiple to assist with prioritization of matching activities and optimal supply planning.
- Build up on the tech skills you picked up in the first 3 months.
Expectations in Year 1
- Take ownership of the talent attraction, on-boarding, retention, and matching teams to meet changing demands and drive revenues.
- Develop and nurture robust feedback loops between the Talent Operations team and the Sales teams to efficiently run the matching process.
- Evaluate the current team and bridge shortfalls by hiring, training, growing, and retaining internal talent for the Talent Operations team.
- Develop supply models to ensure we can meet client expectations for current and future needs.
Who are you:
- 5+ years of experience in business operations/ management consulting, developing and executing strategies, leveraging analytics and KPIs to inform decision-making and performance management.
- Strong analytical skills and ability to problem solve to inform supply planning decisions so that priorities can be set are mandatory.
- Ability to lead a global team, provide motivation and clear direction to meet expectations by instilling accountability for quality, sense of urgency, and deepening of customer relationships with both clients and freelance talents.
- Proven ability to collaborate effectively and develop strong cross-functional relationships, especially with Operations and Sales functions.
- Accustomed to working in a metrics-driven environment and success in developing methods to achieve KPI expectations.
- Expertise in building a replicable playbook to hire, train, mentor junior team members.
- Ability to adapt to changing business priorities and environments.
Compensation and Benefits:
- A fully remote (work from anywhere) role
- Receive a more-than-competitive salary plus benefits
- A flat and transparent culture
- Support for setting up home office
- Laptop on joining
- Enjoy a culture with opportunities for growth and learning
Key Responsibilities
-
Lead and inspire high-performing engineering teams to build and scale highly reliable, secure and responsive architecture for all LoveLocal products
-
Build highly Scalable platforms using Python, ReactJS, NodeJS, Kafka, Distributed Caching, SQL and No SQL Databases
-
Take full ownership of the people related aspects of the Engineering team engagement, recruiting, retention, compensation, promotions, individual performance management and organizational structure
-
Should be actively involved in hunting and recruiting new talent
-
Manage the engineering pipeline at all levels from planning the product implementation with the developers, distributing and managing work of the engineering team and ensure code quality across products and services
-
Should continuously plan and build for increasing scale of the product and ensure full hygiene of the tech infrastructure and code sanity
-
Should be the primary point of contact of functional heads for all tech dependencies
-
Take ownership of overall tech budget, reviewing expenses and planning for future costs
-
Work closely with CTO and Product Head on the Tech roadmap of the organisation
-
Become an integral part of the core team and be strongly aligned with the mission and values of the company
Main Qualifications
-
8+ years of experience in Software Development with end-end implementation of products (Preferably in a product driven organisation)
-
Minimum 3 years of experience leading a team of at least 15 developers, either as an EM or a Tech Lead
-
Should have worked in a well scaled and fast paced working environment (Startups beyond Series B or a major tech organisation)
-
Comfortable handling multiple competing priorities in a fast-paced environment.
-
Well versed with cloud computing and infrastructure management AWS / GCP
-
Has worked extensively on designing and implementing Microservices architecture
-
Should have experience working with NoSQL data stores such as MongoDb, Cassandra, HBase, DynamoDB, etc.
-
Should have experience working with Big Data streaming services such as Kinesis, Kafka, RabbitMQ etc
-
Should be highly skilled in Python and have solid exposure to JavaScript
-
Should have solid exposure to Web development and have had familiarity working with Android and IOS engineers
-
Excellent understanding of software engineering practices and Design Patterns
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A Bachelors or Masters in Computer Science or equivalent engineering degree from top engineering institutes.










