Business Developer

Job Title : Senior Software Engineer – Backend

Experience Required : 6 to 12 Years

Location : Bengaluru (Hybrid – 3 Days Work From Office)

Number of Openings : 2

Work Hours : 11:00 AM – 8:00 PM IST

Notice Period : 30 Days Preferred

Work Location : SmartWorks The Cube, Karle Town SEZ, Building No. 5, Nagavara, Bangalore – 560045

Note : Face-to-face interview in Bangalore is mandatory during the second round.

Role Overview :

We are looking for an experienced Senior Backend Developer to join our growing team. This is a hands-on role focused on building cloud-based, scalable applications in the mortgage finance domain.

Key Responsibilities :

• Design, develop, and maintain backend components for cloud-based web applications.
• Contribute to architectural decisions involving microservices and distributed systems.
• Work extensively with Node.js and RESTful APIs.
• Implement scalable solutions using AWS services (e.g., Lambda, SQS, SNS, RDS).
• Utilize both relational and NoSQL databases effectively.
• Collaborate with cross-functional teams to deliver robust and maintainable code.
• Participate in agile development practices and deliver rapid iterations based on feedback.
• Take ownership of system performance, scalability, and reliability.

Core Requirements :

• 5+ Years of total experience in backend development.
• Minimum 3 Years of experience in building scalable microservices or delivering large-scale products.
• Strong expertise in Node.js and REST APIs.
• Solid experience with RDBMS, SQL, and data modeling.
• Good understanding of distributed systems, scalability, and availability.
• Familiarity with AWS infrastructure and services.
• Development experience in Python and/or Java is a plus.

Preferred Skills :

• Experience with frontend frameworks like React.js or AngularJS.
• Working knowledge of Docker and containerized applications.

Interview Process :

1. Round 1 : Online technical assessment (1 hour)
2. Round 2 : Virtual technical interview
3. Round 3 : In-person interview at the Bangalore office (2 hours – mandatory)

The Role

As a Senior Site Reliability Engineer at Blitzy's Pune headquarters, you will be the backbone of our platform's reliability, scalability, and operational excellence. You'll work at the intersection of software engineering and infrastructure, ensuring our AI-powered development platform remains highly available and performant as we scale rapidly. This is a high-impact, hands-on role for an engineer who thrives in a fast-moving environment and takes deep ownership of the systems they build.

What Success Looks Like

• In 30 days: You have a deep understanding of Blitzy's infrastructure architecture, have identified key reliability risks, and are actively contributing to on-call rotations.
• In 90 days: You have shipped meaningful improvements to observability, incident response workflows, and deployment pipelines that measurably reduce MTTR and increase system uptime.
• In 6 months: You have driven at least one major reliability initiative from inception to production, established SLO/SLA frameworks for critical services, and are a trusted technical voice shaping our infrastructure roadmap.

Areas of Ownership

• Design, build, and operate scalable, fault-tolerant infrastructure across cloud environments (AWS, GCP, or Azure).
• Define and enforce SLOs, SLAs, and error budgets; lead blameless postmortems and drive systemic improvements.
• Build and maintain robust CI/CD pipelines, release automation, and deployment infrastructure.
• Own observability: design and maintain logging, metrics, tracing, and alerting stacks (e.g., Prometheus, Grafana, Datadog, OpenTelemetry).
• Partner closely with software engineering teams to embed reliability practices into the development lifecycle.
• Drive capacity planning, performance benchmarking, and cost optimization across our infrastructure.
• Champion security best practices within the infrastructure and deployment layers.

Required Experience

• 5+ years of experience in Site Reliability Engineering, DevOps, or Infrastructure Engineering roles.
• Strong proficiency in at least one major cloud platform (AWS preferred); experience with Kubernetes and container orchestration at scale.
• Hands-on experience with infrastructure-as-code tools (Terraform, Pulumi, or equivalent).
• Proven track record designing and maintaining high-availability, distributed systems.
• Deep expertise in observability tooling, incident management, and on-call practices.
• Strong scripting and automation skills (Python, Go, Bash, or similar).
• Excellent communication skills with the ability to collaborate across engineering teams and present technical findings to leadership.

What Makes You Stand Out

• Experience supporting AI/ML workloads or GPU-accelerated infrastructure.
• Prior experience in a high-growth startup environment where you wore multiple hats.
• Familiarity with eBPF, service mesh technologies (Istio, Linkerd), or advanced networking.
• Contributions to open-source SRE/DevOps tooling or communities.
• Experience building global, multi-region infrastructure with strict latency and availability requirements.

What Makes This Role Different

You won't be maintaining legacy systems or fighting fires in a sprawling monolith. At Blitzy, you're building reliability into a greenfield AI platform that is redefining how the world creates software. You'll have direct influence over architectural decisions, work side-by-side with world-class engineers, and see the tangible impact of your work as we scale to serve Fortune 500 customers. As a founding member of the Pune SRE team, you'll help shape the culture and technical standards of a team that will grow with the company.

Mandatory (Experience 1) - Must have 8+ years of DevOps experience and 4+ years in MLOps / ML pipeline automation and production deployments

Mandatory (Experience 2) - Must have 4+ years hands-on experience in Apache Airflow / MWAA managing workflow orchestration in production

Mandatory (Experience 3) - Must have 4+ years hands-on experience in Apache Spark (EMR / Glue / managed or self-hosted) for distributed computation

Mandatory (Experience 4) - Must have strong hands-on experience across key AWS services including EKS/ECS/Fargate, Lambda, Kinesis, Athena/Redshift, S3, and CloudWatch

Mandatory (Experience 5) - Must have hands-on Python for pipeline & automation development

Mandatory (Experience 6) - Must have 4+ years of experience in AWS cloud, with recent companies

Mandatory (Company) - Product companies preferred; Exception for service company candidates with strong MLOps + AWS depth

Technical Product Support Specialist

Role Overview

As a Technical Product Support Specialist, you will play a key role in enabling smooth product adoption and delivering a high-quality support experience for our customers. You will handle technical product queries, troubleshoot issues, and work closely with engineering, product, and customer success teams to resolve problems efficiently.

This role sits at the intersection of technology, customer experience, and process ownership and is ideal for someone who enjoys problem-solving, learning complex systems, and acting as the voice of the customer internally.

Key Responsibilities

• Serve as the first point of contact for customer product and technical queries via email, chat, and calls
• Troubleshoot common SaaS issues including login and access problems, feature usage questions, configuration errors, and basic integration challenges
• Manage support tickets end-to-end and ensure timely resolution in line with defined SLAs
• Escalate complex or recurring technical issues to engineering or product teams with clear documentation, logs, and reproduction steps
• Collaborate closely with Customer Success Managers to support customer onboarding, adoption, and ongoing usage
• Maintain and regularly update customer-facing documentation, FAQs, help articles, and knowledge base content
• Gather customer feedback, identify recurring issues or gaps, and share actionable insights with product and engineering teams
• Ensure a consistent, reliable, and high-quality support experience for mid-market and enterprise customers

Skills and Qualifications

• Bachelor’s degree in a technical or engineering-related field such as Computer Science, IT, or Engineering
• 2–3 years of experience in SaaS product support, technical support, or application support roles
• Strong analytical and troubleshooting skills with a structured problem-solving approach
• Ability to quickly understand product workflows and explain technical concepts in simple, customer-friendly language
• Hands-on experience with support or ticketing tools such as Zendesk, Freshdesk, Jira, or similar platforms
• Strong written and verbal communication skills with a customer-first mindset
• Familiarity with SaaS products, web applications, and basic system integrations

Ideal Candidate

• Has a strong technical mindset and enjoys understanding how products work in depth
• Is comfortable working with engineers and can clearly articulate issues, edge cases, and customer pain points
• Thrives in a fast-paced, evolving environment and can manage multiple tickets and priorities at once
• Is detail-oriented, process-driven, and takes ownership of issues until resolution
• Views support as an opportunity to improve both the product and the overall customer experience
• Is eager to grow into roles such as Customer Success, Solutions Engineering, or Product Operations

Nice to Have

• Exposure to AI, EdTech, or enterprise SaaS platforms
• Working knowledge of APIs, SSO, LMS, or CRM integrations
• Experience creating help guides, product walkthroughs, or customer training materials

Why Join Us

• Opportunity to work in a fast-growing AI SaaS company transforming enterprise learning
• Direct exposure to enterprise customers and real-world SaaS adoption challenges
• Collaborative culture with clear growth paths into Customer Success, Solutions Engineering, or Product Management
• Chance to contribute to innovative, AI-driven products shaping the future of corporate learning

• Travel agency accounting, GST, TDS, balance sheet, billing, etc.
• Perform service provider reconciliation.
• Maintain the general ledger.
• Debtors & Creditors management.
• Preparation of various types of MIS reports
• Perform bank transfers like RTGS, NEFT, and outward remittances.
• Ensure Vendor and credit card reconciliation for all Ledger Accounts
• Helping the senior officer and CA at the time of audit.
• Manage all accounting transactions like invoicing, expense reporting, and payroll.
• Handle monthly, quarterly, and annual closings.
• Daily fund planning to ensure payments are made to suppliers as per turn-around time.
• Preparation of Overall Creditors & Debtors Ageing Report related to Flight, Train, taxi, Metro, and other vendors based on Books.
• Downloading bank statements weekly and performing reconciliation.
• Record banking transactions.
• Work in complete cooperation with the rest of the office team (Sales, Products & Contracting, Operations) and Inter-department communication and coordination with teams.
• Advanced Microsoft Office skills, with the ability to become familiar with firm-specific programs and software.
• Experience
• Taxation: 1 year (Preferred)
• travel accounting: 1 year (Preferred)

1. Market Research: Conduct thorough market research to identify potential clients, industry trends, and competitive landscape.
2. Prospecting and Lead Generation: Identify and reach out to potential clients through various channels, including cold calling, emails, and networking events.
3. Client Engagement: Build and maintain strong relationships with clients by understanding their needs and effectively communicating how our products/services can add value.
4. Sales Support: Collaborate with senior business development executives to develop proposals, presentations, and other sales materials. Assist in preparing and delivering client presentations.
5. Pipeline Management: Maintain a well-organized and updated sales pipeline, ensuring accurate tracking of leads, opportunities, and client interactions.
6. Achieving Targets: Work towards and achieve assigned sales targets and objectives within specified timelines.
7. Feedback and Improvement: Provide feedback from client interactions to internal teams, contributing to the continuous improvement of products/services.

Freshers can apply!

Position: Product Designer (for Luxury Home Decor products)

Location: Noida

Experience: 2 years and above

Salary: upto 4.8 LPA

Qualification: Bachelor's degree in fashion design or a related field.

LOOKING FOR SOMEONE WITH RELEVANT EXPERIENCE IN HOME DECOR DESIGN, HOME ACCESSORIES DESIGN, ETC.

Responsibilities:

• Conducting market research to determine gaps in the market.
• Translating research into feasible ideas and designs that will satisfy consumers.
• Clearly outlining specifications for the design team and stakeholders.
• Collaborating with the design team, and providing helpful feedback on processes.
• Engaging audiences and using sketches, blueprints, and prototypes to gather feedback.
• Using software for detailed designs.
• Producing prototypes and models to test functionality.
• Researching tools, materials and relevant design techniques.

Requirements and skills:

• Bachelor's degree in fashion design or a related field.
• A creative eye, good imagination, and vision.
• A firm grasp of market trends and consumer preferences.
• Practical experience using computer-aided design software. Proficient in software such as Corel Draw, Photoshop, Rhino, Keyshot.
• Good technical and IT skills.
• Excellent written and verbal communication skills.
• Strong planning and organizational abilities.
• Good problem-solving skills.

Job Description

We are looking for a ROR developer. If you're a creative problem solver who is eager to develop amazing products and hungry for a new adventure, a word class workplace is waiting for you.

• Production experience in Ruby.
• A completed technical degree in Computer Science or any related fields.
• 3+ years of professional product development experience.
• Being comfortable with microservices architectures, API-based
• You are a pragmatic programmer who understands what is needed to get things done.
• Problem solving and collaborative mindset.
• Experience working with DevOps (Docker, Kubernetes, Terraform).
• Experience with AWS (RDS, DDB, Lambda, CW, EC2, SQS, SNS, Cognito, Kinesis).
• Experience with performance improvements (Caching Techniques, SQL Query Optimization, Performance monitoring and profiling.
• Deep understanding of service-oriented and microservices architectural patterns, troubleshooting methods and best practices.
• Takes end to end ownership of the development and operation of complete features.