Partnerships & Alliances Manager

Job responsibilities: 

• Partner closely with Product Design, Engineering, and Product Management to understand requirements and deliver product features and roadmap as envisioned by stakeholders.
• Own end-to-end user journey and all aspects of design execution from ideation, to prototyping, to user acceptance testing of product design tasks assigned.
• Conduct user interviews, user testing sessions, card sorting, and affinity mapping, conduct both qualitative and quantitative tests, and analyze the data.
• Design high-impact, functional responsive interfaces for web and mobile
• Collaborate with other designers and participate in our design critique process, to receive and provide feedback on design work

Skills you bring to the table:

• Experience in designing SaaS products with large customer bases
• Deep expertise using Figma/Xd/Sketch, and familiarity with design systems
• Knowledge of Carbon - IBM's Design system or experience building a design system from scratch is a plus.
• Fundamental understanding of the end-to-end iterative UX design process — research, ideation, information architecture, prototyping, validation, and refining solutions into pixel-perfect deliverables.
• Ability to articulate design decisions throughout the user-centered design process.
• Ability to update and engage with stakeholders like product managers and engineers.
• Relevant fundamental knowledge of front-end technologies to collaborate with UI engineering teams will be an advantage.

If you are interested in working for a fast-growing SaaS company operating in an exciting new space, this one is for you!

Position: Presales Consultant

Experience: 1-5 Years (Banking, Finance, Real Estate, or Insurance)

Location: Sr. No 51/2A, Navle Icon 03rd floor Office No. 301, Opp Navle Bridge, Mumbai, Bangalore Highway, Narhe, Pune, Maharashtra 411041

Salary: 15K to 40K

Interview Mode: Face to Face

Candidates should be Pune Location only

Overview

We’re seeking a proactive Presales Consultant to generate leads, engage clients, and create opportunities for our sales team. This role involves securing positive client responses and setting up second meetings with senior team members.

Key Responsibilities

· Lead Generation: Identify potential clients through calls, emails, and digital platforms.

· Client Engagement: Build interest by effectively presenting our offerings.

· Appointment Setting: Schedule follow-up meetings for senior team members.

· Collaboration: Coordinate with sales and management teams for smooth transitions.

· Reporting: Track lead interactions and report progress.

Qualifications

· 1-2 years in Banking, Finance, Real Estate, or Insurance

· Strong communication and basic sales skills

· Proactive and self-motivated with CRM proficiency

If you are the kind of person who wants to build content & communication layer around SaaS products that impact millions of users, has a passion for making wordplay work for you and wants to own the content layer in an early stage company, this is the place for you. If you make the cut, we guarantee that you will be given complete autonomy and the right team to hit your metrics.

Responsibilities

• Strategise, develop, and implement content initiatives to educate and grow our beauty professional community.
• Collaborating with team leaders to develop and implement a customer-centric and appealing content strategy.
• To work with the growth team and learn how to increase an audience in a sustainable way.
• Keeping an eye on changing beauty industry trends to ensure that content is topical and relevant.
• Work with our product and technical teams to raise awareness of and adoption of new  product features.
• Control all aspects of campaign optimization, troubleshooting, and reporting, with a focus on scalability and efficiency.
• Use analytics to show the clear impact of all efforts.
• By combining internal and external learnings, create and record best practises and playbooks.

Skills/Experiences:

• 1-2 years of experience in building and engaging a community for a tech startup or business
• Experience in playing an influencer role on social media would be highly preferred
• Demonstrated track record of delivering high-impact solutions in collaborative teams, particularly with designers
• Proven track record of creating high impact outcomes
• Self-starter, comfortable operating in a fast-paced, ever-changing environment.
• Experience in problem solving and tackling problems with a creative mindset.

Customer Operational Account Management:

 The Customer Success Manager (CSM) will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The incumbent will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.

 Take ownership of customers’ operational needs and steward throughout the organization as required.

 Identifying and recommending resolutions to all Customers’ issues enabling the Customer to place 100% of Customer business on the Company’s products and Services.

 On-going support for advanced or escalated questions/issues/problems.

 Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty.

 Act as a product expert and assist clients in achieving maximum ROI through consultation, training, and analysis for the Company’s customers including but not limited to:  Being a Subject Matter Expert on assigned products and services.  Post-training assessment review and recommendations.  Communication of all system enhancements.  Prepare clients for upcoming releases and ensure they are current on available functionality and how it can meet their needs.  Adherence to Internal and Industry Risk and Compliance rules and responsibilities.  Responsible for assuring the Company’s compliance with its obligations under the Partner Agreement and the Service Level Agreement as it relates to his/her customers.  Maintain an understanding of the market and industry dynamics, including applicable regulations.

Responsibilities :

- Build the product strategy and roadmap in line with customers problems and company's vision

- Lead a set of cross functional teams by translation of the product strategy into detailed requirements and prototypes to drive the product development goals

- Identify market opportunities with research and competitive analysis and integrate it into product requirements to enhance user satisfaction

- Analyze complex use cases with experience in using analytics platforms to understand product usability and break them down to simplify user experience

- Design simple and intuitive user interfaces through wireframes and mock-ups

- Listen to the clients on an ongoing basis, be a trusted advisor and work towards aligning our offerings to their expectations

- Develop and launch new products while enhancing the existing products on a timely basis

- Communicate the product solutions and offerings effectively internally and externally

- Be persistent and professional in pursuit of all product deliverables and documentation such as PRD and Knowledge Base

- Be updated with the emerging trends in IT and technical architecture

Requirements :

- Masters Degree in Computer Science, Information Technology, Business Management, Statistics or related field

- 3+ years of experience managing web and mobile products with a background in technical product management or engineering

- 7+ years of experience in building global enterprise SaaS products

- Prior experience in logistics, supply chain, e-commerce or transportation domain is a plus

- Proven ability to drive large scale products with deep understanding of agile, high collaboration and leadership in a highly accelerated work environment

- Excellent client-facing and internal communication skills with a fair understanding of what makes a good user experience and beautiful design

- Spontaneous, quick thinker and a self-starter with key organizational skills that includes attention to detail and multi-tasking

Experience and Educational Requirements:

• 7 years of experience as a Solutions Architect/Developer, designing and implementing global cloud-based solution architectures for PaaS, IaaS or SaaS.
• Experience with structured Enterprise Architecture practices, hybrid cloud deployments, and on-premise-to-cloud migration deployments and roadmaps.
• Experience with distributed computing, software development, big data analytics, cloud computing, virtualization, hosted services, multi-tenant cloud, storage systems or content delivery as well as security protocols.
• Experience developing the User Interface and User Experience for complex software solutions deployed globally
• Experience with all major programming languages and SaaS database technologies
• Experience in building and scaling up the development function and a proven ability to attract, inspire, motivate and retain top tier talent
• Experience working with large multi-national distributed teams
• Experience articulating complex topics to senior stakeholders in both business and IT teams effectively .
• Bachelor’s degree in Computer Science or equivalent practical experience.

Product : Industrial Process Chiller

Job Responsibilities :

1.Collaborating with senior executives to establish and execute a sales goal for the region

2.Managing a sales team in order to maximize sales revenue and meet or exceed corporate-set goals

3.Forecasting annual, quarterly, and monthly sales goals

4.Assisting sales personnel in their techniques

5.Developing specific plans to ensure growth for both long and short-term

6.Educating the sales team with presentations of strategies, seminars, and regular meetings

7.Reviewing regional expenses and recommending improvements

8.Travel across South India, the base location will be Cochin / Chennai.

Requirements

Education: B.Tech Mech / Electrical with an MBA

Prefer candidates from Kerala / Chennai locations

• You must have a proven ability to sell industrial products/capital equipment / Heavy Machinery to industries like Pharma, Food and Beverages, Plastic, etc.
• A strong technical understanding of products and their application to facilities is critical.
• Must be willing to travel PAN India
• Must have a Bachelor's degree BE / B.Tech or equivalent in Electrical or Mechanical Engineering
• Must have Fluent language skills like English, Hindi, and Local Language of the respective state