Junior QA- Mobile automation

Now Hiring: Process Trainer – Domestic BPO Operations | Location: Gurugram (Onsite)

Designation: Process Trainer

Department: Training & Development – Domestic BPO

Location: Gurugram (Onsite)

Relevant Experience Required

• Minimum 4 years of on-paper experience as a Process Trainer in the Domestic BPO sector
• Total experience: 4+ years in Training & Development roles preferred

Key Responsibilities

• Deliver end-to-end new hire training aligned with client processes and organizational standards
• Conduct refresher training for existing team members to ensure continuous performance improvement
• Develop and manage training modules, PPTs, and learning materials prior to training sessions
• Handle mock calls, live call barging, and post-training handover assessments to the Process Head
• Conduct feedback sessions, assess training effectiveness, and take corrective actions as needed
• Create engaging and instructional content using a variety of training formats and techniques
• Provide training on objection handling, rebuttal strategies, and customer interaction excellence
• Act as a single point of contact for managing process updates and disseminating information across teams
• Maintain and update training manuals, SOPs, process documents, and course content regularly
• Prepare detailed training performance reports and present them to HOD and Senior Management on a weekly/monthly basis
• Drive result-oriented improvement programs for existing staff to enhance efficiency and quality

Qualifications & Skills

• Graduate degree in any discipline
• Proven experience in training and development within Domestic BPO environments
• Excellent verbal and written communication skills in English and Hindi
• Strong presentation, content development, and feedback skills
• Ability to analyze training outcomes, modify methodologies, and ensure measurable improvements
• Proficiency in MS PowerPoint, Excel, and digital learning tools

Number position – 05

Location – Mumbai Vidyavihar

1. Pure storage – 01 ( Need experience person local from Mumbai having an understanding of technology products will require Techno-commercial person who will be expected to go direct on field .)
2. New upcoming Signups Technologies – 03 ( Need experienced person local from Mumbai having an understanding of technology products will require a techno-commercial person who will be expected to go direct on field .)
3. LSI- 01

· Promote Innovative Solutions: Advocate for our all-flash enterprise storage technology.

· Build Relationships: Foster strong connections with customers, ensuring high satisfaction.

· Lead and Strategize: Direct pursuit teams and develop account plans to secure new customers.

· Manage Sales Pipeline: Drive activities to meet and exceed sales quotas.

· Collaborate with Partners: Work with Channel, GSI, and Ecosystem Partners to position Pure Storage.

· Execute Account Strategies: Develop and implement strategies to close deals consistently.

· Deliver Results: Surpass quotas, maintain a strong pipeline, and drive referenceable business.

· Communicate Effectively: Present proposals highlighting Pure Storage’s benefits.

· Sales Passion: A strong drive for sales and relationship building.

· Enterprise Experience: Selling and exceeding objectives in the Enterprise Storage segment in Mumbai, India.

· Partner Collaboration: Experience working with Channel, GSI, and Ecosystem Partners.

· Prospecting Skills: Advanced skills in engaging new customers are required.

· Ambition and Drive: A goal-oriented attitude and desire to drive change.

· Proven Success: A track record of exceeding quotas and maintaining a robust pipeline.

· Adaptability: Ability to thrive in a fast-paced environment.

· Industry Knowledge: Understanding of cloud computing and Data Centre Architecture.

· Communication Skills: Excellent time management and communication abilities.

· Language Skills: English proficiency.

Summary The Accounts and Administration Executive will manage day-to-day accounting, statutory

compliances, and administrative operations. The role requires hands-on experience with Tally ERP,

GST and TDS processes, reconciliations, vendor/client coordination, payroll support, and audit

readiness, along with strong organizational and time management skills.

Responsibilities :-

• Prepare tax invoices and e-invoices on the GST portal; ensure timely and accurate filings.
• Follow up for client payments via email and calls; maintain AR aging and collection notes.
• Prepare and maintain Accounts Receivable and Accounts Payable.
• Perform bank reconciliations; manage petty cash and expense claims with proper documentation.
• Review and compile monthly MIS reports; highlight variances and actionable insights.
• Verify TDS workings and process payments; maintain challans and records.
• Verify GST workings and payments; ensure accurate returns and supporting schedules.
• Conduct GSTR-2A reconciliation; coordinate with vendors to resolve discrepancies.
• Handle scrutiny matters and monthly statutory compliances as per applicable regulations.
• Prepare financial documents and schedules as requested by the manager and directors.
• Coordinate closely with Directors on finance and administrative matters.
• Manage routine admin and procurement tasks on daily/weekly/monthly/annual cycles.
• Maintain monthly attendance records; assist in payroll checking and disbursal.
• Coordinate with external auditors; support year-end closing and audit report finalization.
• Liaise with Company Secretary to handle MCA compliances for the company and directors.
• Prepare and maintain ISO-related documents for internal and external audits.

Skills:-

• Strong understanding of basic accounting principles and concepts.
• Proficiency in Microsoft Excel and other accounting software.
• Excellent attention to detail and organizational skills.
• Strong analytical and problem-solving abilities.
• Effective communication and interpersonal skills.

• A candidate must have in-depth knowledge of Laravel and Illuminate.
• Must have an understanding of Relationships & Eloquent.
• Should have proven experience to use Laravel in any of the projects either on the job or during the academics.
• Should have developed minimum 3 to 4 projects during the work experience.
• Basic Knowledge of creating REST API in Laravel.
• Basic knowledge of front-end technologies such as HTML, Javascript/jQuery, Ajax and CSS3
• Ability to understand security compliance of PHP
• An implication of OOP is must, hence in-depth understanding is necessary.

• ​Knowledge of Cloud-Server.
• Knowledge of CI/CD.
• Knowledge advance Front-End Technologies.
• Basic knowledge of NodeJS.

• 5 Days Working
• Competitive Salary.
• Knowledge-Based Hierarchy
• Trending Technology Development
• Career Development Programs.
• Reskilling Programs.
• Comapny Sponsored National & International Certification Courses.
• Tremendous Scope of Responsibilities and KPIs Aligned with Individual and Organisational Goals.
• Exposure to working with a team size of 65+.
• Good Project Incentives and Rewards.
• Monthly Rewards and Recognition Program- Star Performer of the Month.
• Work-Life Balance.
• Fantastic Team Spirit with Creative, Fun and Open Office Work Culture.

• Write “clean”, well-designed code
• Design overall architecture of the web application and maintain quality and ensure responsiveness of applications.
• Collaborate with the rest of the engineering team and work on code versioning tools such as GIT.
• Carry out risk analysis of introducing new technology for development and infrastructure to ensure security and ultimate goal.
• Maintaining existing codebase, to include troubleshooting bugs and adding new features.
• Understanding and implementation of security and data protection.
• Documenting application changes and developing updates.
• Develop the quality product using best practices of Laravel.

Job description

The ideal candidate is a creative problem solver who will work in coordination with cross-functional teams to design, develop, and maintain our next generation websites and web tools. You will also lead a team of junior developers and designers to execute projects end to end. You must be comfortable working as part of a team while taking the initiative to take lead on new innovations and projects.

Responsibilities

• Development of responsive and SEO friendly web pages in WordPress from Figma designs.
• Developing and maintaining website backend in WordPress or PHP including MySQL database.
• Development of responsive front-end with HTML, CSS, Javascript, jQuery.
• Development of custom and re-usable components in form of WordPress plugins and themes.
• Doing performance testing and optimizing websites.
• Lead website development for projects, working alongside a team of developers in creating, maintaining, and updating the client's websites
• Oversee the development for website redesign projects by working closely with other internal developers
• Direct the team on sprint requirements and output
• Evaluate completed work and offer answers to roadblocks
• Troubleshoot for website issues and bugs, brainstorm options and provide client-friendly explanations for solutions
• Lead the UX strategy for new web projects to develop the proposed sitemap, wireframes, and user flows, based on the client’s needs
• Complete the front-end development tasks, including website maintenance, plugin updates, CSS improvements, and post creation
• Collaborate directly with designers to implement designs and provide feedback if necessary
• Ensure the websites are client-friendly, and have an intuitive back-end to allow for easy content and page updates
• Participate in client meetings, WordPress back-end training sessions and create training materials as needed

Qualifications

• Bachelor’s/Master’s degree in Engineering, Computer Science (or equivalent experience)
• A minimum of 2+ years of experience with WordPress custom theme & plugin development
• Prolific experience in WordPress
• Knowledge of front-end technologies like HTML, CSS, Javascript, jQuery.
• Understanding of responsive and SEO friendly web design.
• Strong debugging skills.
• Extensive experience in HTML and CSS
• Demonstrable experience in UX strategy & methodologies
• Prolific experience in JS and building responsive and accessible websites
• Solid understanding of web standards, cross-browser behaviour, and performance
• Develop user-friendly backend with PHP, custom fields, ACF or Gutenberg
• Excellent communication and interpersonal skills
• Working ability to translate designs into semantic, accessible front-end code
• Familiarity with web servers and deploying code with GitHub
• Prior experience with Adobe Creative Suite, Figma, or similar design applications
• Nice to have knowledge of SEO and Google Analytics
• Fluent in verbal and written English

Skill-set

PHP, WordPress, Web APIs, Database, MySQL, HTML, CSS, Javascript, jQuery, Git version control, CI/CD, SEO, Responsive web design

What we offer

• Growth-oriented culture
• Limitless learning opportunities by working with cutting-edge tech stacks and with a diverse and talented team
• Excellent compensation with competitive benefits and rejuvenation time off
• Flexible work environment
• A chance to make an impact on our business strategy using your work

• Degree in English.
• Portfolio published articles.
• Experience doing research using multiple sources.
• Familarity with web applications.
• Excellent english written and able to communicate and collaborate effectively.
• Knowledge of Digital Marketing Tactics, including SEO, EMAIL MARKETING.
• MS Office suite experience