PR Professional

We are looking for an experienced Customer Success Executive (CSM) to join our team. The ideal candidate will be responsible for key account management, upselling, cross-selling, handling escalations, and ensuring customer satisfaction.

Roles and Responsibilities:

● Key Account Management: Serve as the primary point of contact for assigned key accounts, ensuring smooth communication and excellent service delivery.

● Upselling & Cross-Selling: Identify opportunities to expand product adoption within existing accounts and drive revenue growth.

● Customer Retention & Satisfaction: Build strong, long-term relationships with clients, ensuring they derive maximum value from our products/services.

● Handling Escalations: Act as a problem-solver by addressing client concerns promptly and effectively, ensuring a seamless resolution process.

● Client Advocacy: Serve as the voice of the customer within the organization, providing feedback to internal teams to enhance the customer experience.

● Data-Driven Insights: Monitor key customer success metrics and proactively take measures to improve engagement and satisfaction.

● Collaboration: Work closely with sales, product, and support teams to enhance overall customer experience and drive business growth.

WHAT WILL YOU NEED TO SUCCEED?

● Experience: 3+ years of experience in a Customer Success, Account Management, or Client Relations role in a B2B or SaaS environment.

● Communication Skills: Exceptional verbal and written communication skills with the ability to engage and influence key stakeholders.

● Client Handling Expertise: Proven track record of managing enterprise clients, resolving escalations, and driving business value.

● Sales Acumen: Experience in upselling, cross-selling, and identifying new opportunities within existing accounts.

● Problem-Solving Skills: Ability to think critically and address client concerns efficiently.

● Tech-Savvy: Familiarity with CRM tools and customer success platforms is a plus.

● Team Handling: Experience in managing and mentoring a team to ensure high performance and effective client service.

Location: Indiranagar Bangalore

POSITION / TITLE: Data Science Lead

Location: Offshore – Hyderabad/Bangalore/Pune

Who are we looking for?

Individuals with 8+ years of experience implementing and managing data science projects. Excellent working knowledge of traditional machine learning and LLM techniques. 

‎ The candidate must demonstrate the ability to navigate and advise on complex ML ecosystems from a model building and evaluation perspective. Experience in NLP and chatbots domains is preferred.

We acknowledge the job market is blurring the line between data roles: while software skills are necessary, the emphasis of this position is on data science skills, not on data-, ML- nor software-engineering.

Responsibilities:

· Lead data science and machine learning projects, contributing to model development, optimization and evaluation. 

· Perform data cleaning, feature engineering, and exploratory data analysis.  

· Translate business requirements into technical solutions, document and communicate project progress, manage non-technical stakeholders.

· Collaborate with other DS and engineers to deliver projects.

Technical Skills – Must have:

· Experience in and understanding of the natural language processing (NLP) and large language model (LLM) landscape.

· Proficiency with Python for data analysis, supervised & unsupervised learning ML tasks.

· Ability to translate complex machine learning problem statements into specific deliverables and requirements.

· Should have worked with major cloud platforms such as AWS, Azure or GCP.

· Working knowledge of SQL and no-SQL databases.

· Ability to create data and ML pipelines for more efficient and repeatable data science projects using MLOps principles.

· Keep abreast with new tools, algorithms and techniques in machine learning and works to implement them in the organization.

· Strong understanding of evaluation and monitoring metrics for machine learning projects.

Technical Skills – Good to have:

· Track record of getting ML models into production

· Experience building chatbots.

· Experience with closed and open source LLMs.

· Experience with frameworks and technologies like scikit-learn, BERT, langchain, autogen…

· Certifications or courses in data science.

Education:

· Master’s/Bachelors/PhD Degree in Computer Science, Engineering, Data Science, or a related field. 

Process Skills:

· Understanding of  Agile and Scrum  methodologies.  

· Ability to follow SDLC processes and contribute to technical documentation.  

Behavioral Skills :

· Self-motivated and capable of working independently with minimal management supervision.

· Well-developed design, analytical & problem-solving skills

· Excellent communication and interpersonal skills.  

· Excellent team player, able to work with virtual teams in several time zones.

We are seeking an experienced Senior Shopify Developer to join our dynamic team. The ideal candidate will have a strong background in Shopify development, with a focus on creating custom solutions and apps to enhance e-commerce experiences. As a Senior Shopify Developer, you will be responsible for leading projects, collaborating with cross-functional teams, and driving innovation in our e-commerce platform.

Key Responsibilities:

• Design, develop, and maintain Shopify-based websites, ensuring high performance, responsiveness, and scalability.
• Lead the development of custom Shopify themes, apps, and integrations to meet business requirements.
• Collaborate with designers and stakeholders to translate business goals into technical solutions.
• Optimize website performance and user experience through continuous testing and refinement.
• Stay updated on the latest Shopify trends, tools, and best practices to incorporate into projects.
• Provide technical guidance and mentorship to junior developers, fostering their growth and development.
• Troubleshoot and resolve issues related to Shopify configuration, functionality, and third-party integrations.

Requirements:

• Minimum of 3 years of experience in Shopify development, with a strong portfolio showcasing custom Shopify themes and apps.
• Expertise in Shopify Liquid programming language and Shopify APIs.
• Proficiency in front-end technologies such as HTML, CSS, JavaScript, and React.js.
• Experience with version control systems such as Git.
• Strong understanding of e-commerce best practices and principles.
• Excellent problem-solving skills and attention to detail.
• Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously.
• Strong communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.

• Strong experience in core Java programming.
• Good experience in Spring and Hibernate 
• Proficiency with JSF/third party JSF components framework
• Must have at least 2+ years exp. of Web application development with exp. in using any MVC framework
• Knowledge of OOP concepts, industry best practices, and design 
• Professional, precise communication skills
• Work experience writing Unit tests 
• Good understanding of web technology and enterprise-level applications 
• Work experience in applying the best practices of Web Application development
• Working experience in an Agile team especially with SCRUM
• Good to have experience in JavaScript frameworks
• Good to have experience in JSON, HTML5, CSS and XML

Following Skills will be an added advantage 

• Working experience of Prime-Faces
• Knowledge of Spring Web Flow

Behavioral Skill

• Should be self-motivated and a quick learner with a problem-solving mind-set
• Attention to detail and follow-through to achieve good quality and meet deadlines.
• Ability to work effectively in a team as well as in an individual environment
• Should have excellent written and verbal communication skills

Hand on experience with TC Customization, Installation, Upgrade, Migration

Teamcenter BMIDE & ITK - Working with BOM & Structure , SOA , AWC customization

Work Flow & Dispatcher configuration through custom utility translation

Good knowledge on Teamcenter customization and AWC customization and configuration

Should have intensive work experience on the following modules. 

oReport generation.

oPLM-XML import / export.

oDocument Management

Good knowledge on required programming languages for ITK(C/C++), SOA-AWC(Angular JS,HTML,CSS) customization.

In addition to that, 

oBMIDE

oDispatcher

oWorkflow (Designer).

oPreferences

oQuery Builder

Optionally, 

Teamcenter to SAP integration

Teamcenter to Polarion integration

Skin and hair problems give many people stress, make them self-conscious and impact their confidence. Re’equil offers reliable and effective personal care formulations so that people look good in their own skin and feel even better.

Re'equil is a direct-to-consumer (D2C) beauty and personal care brand. Founded in 2018, we are a self-funded profitable company scaling new heights. We are currently a team of 30 based out of Chandigarh.

Joining: Immediate - 1 month

Qualification: BCA/MCA/B. Tech (CS/ECE)

• Developing eCommerce sites on the Shopify platform. Shopify theme development and customization, private apps, Shopify Liquid templating language, Shopify JS APIs (storefront, AJAX Cart, Sections etc.), HTML5, CSS3, JavaScript, jQuery & Rest API's)
• Responsible for the development of the website on Shopify as per the design handed off by the UI Designers. Knowledge of Installing & Customizing the new Shopify theme.
• Deliver optimized, fast loading, and super responsive website. Understand the requirements from briefs, do thorough research, and based on previous experiences -propose the most suitable solution platform with an ETA.
• Extending Shopify functionalities to the next level using storefront APIs, liquid programming, meta fields, etc.
• Implementing SEO/CRO best practices in Shopify sites Creating responsive website designs
• Integrating third-party and platform-supported apps in the sites.

Requirements :

- 3+ years of professional software development experience

- 2+ years of object-oriented Java/J2EE hands-on development

- Spring (MVC, IOP/DI, REST, Security) & Hibernate/Spring

- REST web services

- Anyone of the messaging solutions like Kafka, RabbitMQ

Desirables :

- SQL, No SQL concepts

- Experience of Redis or/and Mongo DB

- Agile methodology

- Experience leading or working with cross geography teams

- Unix, shell scripting & Build Systems

Bonus :

- Microservice design and development experience

- Android application development experience

- Experience in performance optimization is an added advantage

- Full SDLC experience (requirements gathering, architecture, development, QA, etc.)

Responsibilities :

- You will be working with the Supply Chain Management team building a leading eCommerce platform for Asian markets

- Order Promising system, promising the order delivery promise date to customer by applying the constraints on current resource availability across different steps in the supply chain. This system needs to scale for thousands of requests per minute with few million seconds of response time

- Warehouse and Inventory Management system, this system needs to scale to processing huge number of orders across different warehouse.

- Transportation and Logistics Management, involves planning and delivery of huge number orders to end customer. This system has the workflows to manage first mile, line haul and last mile delivery to customer

- Inventory Planning, helps in tracking different selling behaviours of the items and triggers / helps planners to replenish, promote, markdown or place inventory at right place to cut down the on hand inventory requirements

- You will be actively involved during the entire technology development lifecycle. Responsibilities will include all aspects from design, coding review, coding, unit testing, end user feedback cycle changes and manging and scaling the system in production.

- Primary role in leading software development teams

- The customized solutions that you will be architecting and developing will also require knowledge and experience with spring / Hibernate, SOAP / REST, microservices and SQL.

- Ability to learn new technologies quickly and willingness to read and digest large existing source code and take ownership on complex component or subsystem to drive improvements and re-architecture

- Work with a team of amazing developers and designers involved in the design and development of global platforms

- Invent and prototype new features, build, test and ship them to customers as SaaS, cloud-based or hosted product platforms

- Drive the implementation of new technologies that improve our ability to build great customers products.

- Participate in a fun, open learning environment with great benefits and smart talented folks that represent among the best globally.

Qualification : 

Cayzen India is working on several software as a service (SAAS) startup ideas for both internally funded startups as well as customers who like leveraging the latest technologies to simplify their business. We are building a startup team in India that is on par with our US team in the quality of talent and challenging work. We are not looking to grow numbers or bodies, we are looking for quality talent with solid engineering fundamentals and inquisitive mind for tough problems.

We are looking to add a full stack developer and data gurus to our team.

Position Responsibilities:

• Good understanding of Agile Scrum in a fast-paced environment
• Develop quality software using the latest full-stack software tools primarily.Net and JavaScript with cloud and mobile as the core
• Experience in building and deploying enterprise-level web-based applications and complex business processes
• Familiar with automated testing and continuous integration methods.
• Build documentation of both business requirements & technical solutions
• Strong architecture and design skills to design or understand design for complex multi-tiered applications
• Ability to understand business requirements and design systems accordingly
• Ability to build working prototypes early in the development life cycle & validate business requirements
• Manage/contribute offshore delivery of projects–ensure on-time delivery, and anticipate and flag potential issues ahead of time
• Ability to mentor development teams in complex technical aspects of applications and guide them through various solutions
• Ability to lead technical reviews of the project, identify potential problems and resolve them

Qualifications and Technical Skills:

• B-Tech/M-tech/MCA
• 3-5 years of experience in building commercial software with.Net framework
• Strong skills in programming with C# ASP.Net/ MVC
• Experience with JavaScript/ jQuery / Angular JS / React  or other similar JavaScript frameworks.
• MS SQL Server / Big Data
• WebServices / Rest/ WCF/WebAPI

Benefits

Cayzen India offers above industry benefits and a startup culture with a small and high talent team. The benefits are above the current industry levels and are open to consideration for the right candidate. The benefits also include being part of a startup team and having the equity and leadership role as the team grows.

Immediate Interviewing for Developer for Rajahmundry  Location.

Job Description:

1+ Years Experience on software development on any software language.

Experience with software design and development in a test-driven environment

Knowledge of coding languages (e.g. C++, Java, JavaScript) and frameworks/systems (e.g. AngularJS, Git)

Ability to learn new languages and technologies

Problem-solving aptitude

Excellent communication and presentation skills