Business Development Trainee

Proper Job Description

A Senior CSM ServiceNow Implementer position, requiring a technical background with experience in Customer Service Management (CSM). Applicants should have 7–10 years of IT experience, including at least 5 years in ServiceNow development and a minimum of 2 years focused on CSM implementations. This role involves delivering enterprise-level solutions within an Agile framework.

Responsibilities include configuring and customizing features within the ServiceNow CSM module, such as case management, transform maps, access control lists (ACLs), Agent Workspace, Flow Designer, business rules, UI policies, UI scripts, and scheduled jobs.

The role also requires designing and implementing integrations with internal and external systems using REST and SOAP APIs. Experience working with IntegrationHub and MID Server is essential.

The candidate will develop scalable, maintainable solutions following ServiceNow best practices and organizational DevOps guidelines, utilizing up-to-date platform features to maintain code quality.

Collaboration with architects, product owners, and QA teams is expected throughout the delivery cycle. The candidate may also provide technical guidance and mentorship to junior developers to support consistency and standards adherence.

Experience

o 7–10 years of overall IT/software development experience

o Minimum 5 years of ServiceNow development experience

o At least 2 years of experience delivering CSM implementations projects

Technical Skills

o Configuring and customizing features within the ServiceNow CSM module

o Transform maps, access control lists (ACLs), Agent Workspace, Flow Designer, business rules, UI policies, UI scripts, and scheduled jobs.

o Strong expertise in building and consuming REST and SOAP APIs

o Experience working with Integration Hub and MID Server

o Deep understanding of ServiceNow root models, including CMDB, case tables, and SLAs

o Familiar with ServiceNow Agent Workspace, Virtual Agent, and Configurable Workflows

Certifications (Mandatory)

o Certified System Administrator (CSA)

o Certified Implementation Specialist – CSM

Soft Skills

o Strong analytical and problem-solving skills

o Effective communication and stakeholder engagement abilities

o Ability to work independently and deliver in a fast-paced environment

Location and Flexible locations: PAN India (Any CG Location)

Job Title: Salesforce Intelligence Cloud Specialist (Datorama)

Location:Mumbai, MH, India, Remote

Experience: 3-6 year in Salesforce Intelligence Cloud or Datorama

Job Summary:

We are looking for a skilled Salesforce Intelligence Cloud Specialist with extensive experience in Datorama to create and manage analytics dashboards for our clients. The role involves integrating data from various sources, including Google Analytics, Snowflake, and Salesforce Marketing Cloud, to provide actionable insights via Datorama.

Key Responsibilities:

• Develop and maintain Datorama dashboards to deliver comprehensive analytics reports for clients.
• Integrate and manage data from Google Analytics, Snowflake, and Salesforce Marketing Cloud within Datorama.
• Ensure data accuracy across all data sources and dashboards, troubleshooting discrepancies where necessary.
• Collaborate with internal teams to understand business requirements and translate them into data-driven insights.
• Use Datorama connectors, APIs, and custom data streams to automate data ingestion and reporting.
• Monitor dashboard performance and optimize data pipelines for efficiency and accuracy.
• Provide training and support to internal teams and clients on Datorama usage and data interpretation.

Required Skills and Qualifications:

• Hands-on experience with Salesforce Intelligence Cloud (Datorama), including dashboard creation and advanced reporting.
• Strong knowledge of Google Analytics, Snowflake, and Salesforce Marketing Cloud data integration with Datorama.
• Proficiency in Datorama connectors, APIs, and working with multiple data streams.
• Experience in data modeling, ETL processes, and best practices for data visualization and reporting.
• Strong analytical skills, with the ability to troubleshoot and ensure data integrity across multiple sources.
• Excellent communication skills for explaining complex technical information to non-technical stakeholders.

Preferred Qualifications:

• Familiarity with SQL, especially for querying databases such as Snowflake.
• Experience working with Salesforce Marketing Cloud data and building custom solutions.
• Salesforce certifications related to Datorama or Salesforce Intelligence Cloud are a plus.

Education:

• Bachelor’s degree in computer science, Data Analytics, Information Systems, or a related field.

Mail updated resume with salary detil-

Email: jobs[at]glansolutions[dot]com

Satish- 8851O18162

The Role

We are looking for a motivated and well-spoken inside sales representative to join our sales team. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.

Key Responsibilities

• Contact prospective customers through cold calling and emails.
• Follow up on data and leads developed by the sales team.
• Provide support to the marketing team by inviting prospective customers for promotional events.
• Address customer needs and requirements.
• Transfer qualified leads to experienced sales professionals.
• Identify key prospects for sales and develop interests.
• Record and expand your lead database for cold calling and emails.
• Conduct remote demos of our products.
• Follow up diligently on any leads showing interest
• Direct email marketing to key clients and prospects
• Conduct client or market surveys to obtain information about potential leads
• Participate in the preparation of proposals and / or sales presentations
• Develop a strong knowledge of the company’s products and services in order to facilitate the sales process

Key skills and experience required

• Minimum Bachelor’s Degree.
• Excellent communication skills.
• Ability to engage in conversations and make accurate judgments.
•  Proficiency in all Microsoft office applications and customer relationship management (CRM) software.
•  Strong analytical and problem-solving skills.
• Excellent negotiation and consultative sales skills.
• Exceptional customer service skills.
• Strong project and time management skills

Perks

• Health Insurance of 1 lakh sum insured, Covers self + children + spouse.
• 30 Annual Paid Leave (18 Casual + 12 personal time off).
• Rewards and Recognitions program
• Annual Company outing to celebrate Success together

Job Title: Technical Sales Engineer

Location: Senapati Bapat Road, Pune

Job Type: Full-Time

Job Summary:

We are seeking a highly motivated Technical Sales Engineer to join our team. This role combines technical expertise with sales skills to provide solutions to customers and drive business growth. The ideal candidate will be responsible for understanding customer needs, presenting technical solutions, and building strong relationships to ensure customer satisfaction.

Key Responsibilities:

• Develop a deep understanding of the company’s products and services.

• Identify customer requirements and recommend appropriate technical solutions.

• Prepare and deliver technical presentations, proposals, and product demonstrations.

• Collaborate with the sales team to develop strategies for business development.

• Work closely with the engineering and product teams to provide customer feedback for product improvement.

• Assist customers with product selection, integration, and troubleshooting.

• Negotiate contracts, pricing, and terms to close deals successfully.

• Maintain relationships with existing clients and seek opportunities for upselling and cross-selling.

• Stay updated on industry trends, market developments, and competitors' products.

• Represent the company at trade shows, conferences, and networking events.

Qualifications & Skills:

• Bachelor's degree in engineering is preferred.

• Proven experience in technical sales, sales engineering, or a similar role.

• Strong understanding of technical concepts related to manufacturing products

• Excellent communication, presentation, and negotiation skills.

• Ability to build and maintain customer relationships.

• Self-motivated, goal-oriented, and able to work independently.

• Willingness to travel to meet clients and attend industry events.

Preferred Qualifications:

• Experience in the Manufacturing industry

• Previous experience working with B2B sales

Skills Required 

• 5+ years of strong programming experience on the .NET platform(C#.NET)
• Proficient with Web application development – we leverage ASP.NET MVC/Asp.net core / Web API / Typescript / Angular (open to candidates experienced with Web development and zeal to learn) 
• Experience building applications leveraging Azure (or AWS) 
• Hands on experience on Html, CSS, JavaScript, and Bootstrap (or any other CSS framework) 
• Experience with SQL Server (Stored Procedures & UDF) and NoSQL (Cosmos DB or others) 
• Good grip on Fundamentals of CS, OOPS Concepts, SOLID Principles, Design Patterns and its usages 
• Ability to prepare both high level and low-level design of the system 
• Familiarity with TDD, CI/CD, GIT, DevOps 
• Experience with microservices architecture 
• Hands-on exposure to cloud technologies like( azure/ AWS)

Expectations 

• Provide technical leadership and functional help working closely with team members 
• Design, implement and maintain application within all phases of the software development life cycle (SDLC) on Microsoft Azure (or AWS)  
• Independently carry out the activities without much of guidance  
• Create, understand, and validate design and estimates and be able to justify them 
• Applies knowledge of principles and techniques to solve technical problems. 
• Works closely with other functions to understand customer needs and to develop product roadmaps 
• Strong troubleshooting and analytical skills and detail oriented 
• Comprehensive understanding of OOPS concepts, data structures, algorithms and product development techniques and theories  
• Should be able to design schema for enterprise level applications 
• Should be able to apply design patterns 
• Should be open to face new challenges and learn new technologies.
• Should be ready to create proof of concepts and explain the value created out of it.
• Responsible for Deliverables on time
• Experience with debugging, performance profiling and optimization 

Designation - Assistant Sales Manager

Role - Full Time

Experience - 6 Months - 4 Years

Location - Visakhapatnam, Hyderabad, Navi Mumbai, Rajkot, Vadodra, Surat, Hubli, Bellary, Gulbarga, Trichy, Calicut, Trivandrum, Pondicherry, Ludhiana, Jammu, Tirupati, Siddipet, Varanasi and Kanpur

Responsibilities

● Having in-depth knowledge of the Unacademy products

● Build a network of student ambassadors and influencers across various colleges in the

assigned region.

● Onboard student ambassadors and influencers across various colleges & institutes.

● Ideating and executing marketing campaigns in collaboration with student ambassadors

in onboarded colleges.

● Responsible for achieving monthly and quarterly targets

● Become a primary contact between the Unacademy, campus ambassadors & students.

● Address queries of the students about the product and services we are offering.

● Maintain and expand the client database within your assigned territory

Requirements and skills

● 6 months to 4 years of experience in field sales.

● Should be able to maintain a good relationship with the clients

● Ability to mentor and train students

● Experience in analyzing market trends and identifying customer needs

● Strong negotiation and influencing skills.

● Excellent communication skills

Role: You need to sales the company software product services ( SaaS product ) over phone, email, and social touches to the corporate companies, it's B2B Sales role

• Experience: 1 to 3 Years
• Mandatory: Exp. in SaaS product sales
• Annual CTC: Up-to 6 LPA
• We are looking Immediate joiners (Not more than 30 days- Notice period, unless exceptional)
• It's an office work, we are not providing work from home facility

We are looking for a highly motivated Inside Sales Representative to help us grow revenue. We are on pace to double in size this year but need an increased flow of qualified leads for our inside sales team. This is an exciting opportunity for someone who is looking to start a sales career on the ground floor of an exciting software-as-a-service (SaaS) business.

Note: You need to sales the company software product services (SaaS product ) over phone, email, and social touches to the corporate companies, it's B2B Sales role

The Right Candidate Will:

• Qualify prospects based on their current business challenges and needs using targeted and relevant questions.
• Schedule discovery calls for our sales team.
• Be proficient at using a sales development platform to execute the outreach process consisting of phone, email, and social touches.
• Engage with prospects and demonstrate our SaaS product.
• Meet or exceed qualified lead/demos quota every month.
• Strive to continuously improve your sales development process and demonstrate a willingness to learn best practices.
• Update CRM on daily basis without any gap & provide reporting.
• Represent and demonstrate our company values, brand, and mission.

Top characteristics and traits for a successful:

• Ability to speak with CEOs, CFOs, Logistics Heads, Supply chain Heads, IT Heads, Business Heads, Controllers at early stage and growth businesses and ask intelligent questions.
• Genuine customer empathy
• Organized and possess strong time management skills.
• Excellent written & verbal communication
• Self-motivated with ability to work in fast paced, changing environment.
• A thirst for knowledge and growth in a start-up environment
• A sense of urgency and persistence
• 1-3 Years of sales development experience in SaaS Industry

Job Perks :

• Competitive salary and incentive bonus structure
• Opportunity to work in a fast moving, high growth SaaS company.
• Casual dress all-day, everyday
• Strong, results-oriented culture

Are you looking to work in the ecommerce space? Read on to know more.

Our client is a 360-degree boutique firm that provides single-point branding and eCommerce growth consulting to its clients. They have best-in-class professionals with a combined experience of over 40 years in Retail, Textiles, FMCG, Fashion, Consumer Durables and more. They create online brands for their clients through strategies like marketplace management, marketing, social media channels, and analytics that help planning and forecasting.

Currently, they are helping businesses from Fashion, Lifestyle and Personal technology to create a unique space in leading marketplaces like Amazon, Flipkart, Myntra, TataCliq etc. With over Rs.100 crores revenue generated through their 10000+ listings, the team is led by passionate entrepreneurs with a mission to simplify the digital market and e-commerce presence for all businesses.

As a Client Success Manager, you will be responsible for managing clients’ account end to end, including developing channel strategy, defining targeting, managing creative, setting up campaigns, measuring performance, and deriving insights.

What you will do:

• Taking complete ownership for a portfolio of accounts
• Understanding the client and their business from a holistic perspective
• Strategizing and creating a robust plan of action/ roadmap for clients
• Guiding a team of 2-3 people to work on client’s listings, reviews, account health and day to-day operations
• Tracking and driving the progress of various projects to ensure timely delivery
• Being responsible for all regular (and ad hoc) reporting and analysis
• Onboarding clients on multiple marketplaces by liaising with category managers at respective marketplaces
• Co-ordinating with various Marketplaces for solving queries and issues regarding the accounts
• Reviewing every account in the portfolio in complete detail to understand the current level of performance
• Being accountable for hitting goals and driving sustainable growth
• Preparing and presenting plans and results to the clients

• Minimum bachelors' degree in any field
• Strong analytical skills including Microsoft Excel
• Proactive, Team Player, requires good co-ordination and networking capabilities
• Good written communication skills and typing speed in English
• Self-motivated with passion for e-commerce
• Outstanding client handling & communication skills both written & verbal