PHP Developer

What we want to accomplish and why we need you?

Jio Haptik is an AI leader having pioneered AI-powered innovation since 2013. Reliance Jio Digital Services acquired Haptik in April 2019. Haptik currently leads India’s AI market having become the first to process 15 billion+ two-way conversations across 10+ channels and in 135 languages. Haptik is also a Category Leader across platforms including Gartner, G2, Opus Research & more. Recently Haptik won the award for “Tech Startup of the Year” in the AI category at Entrepreneur India Awards 2023, and gold medal for “Best Chat & Conversational Bot” at Martequity Awards 2023. Haptik has a headcount of 200+ employees with offices in Mumbai, Delhi, and Bangalore.

What will you do everyday?

As a backend engineer you will be responsible for building the Haptik platform which is used by people across the globe. You will be responsible for developing, architecting and scaling the systems that support all the functions of the Haptik platform. While you know how to work hard, you also know how to have fun at work and make friends with your colleagues. 

Ok, you're sold, but what are we looking for in the perfect candidate?

Develop and maintain expertise in backend systems and API development, ensuring seamless integrations and scalable solutions, including:

• Strong expertise in backend systems, including design principles and adherence to good coding practices.
• Proven ability to enhance or develop complex tools at scale with a thorough understanding of system architecture.
• Capability to work cross-functionally with all teams, ensuring seamless implementation of APIs and solutioning for various tools.
• Skilled in high-level task estimation, scoping, and breaking down complex projects into actionable tasks.
• Proficiency in modeling and optimizing database architecture for enhanced performance and scalability.
• Experience collaborating with product teams to build innovative Proof of Concepts (POCs).
• Ability to respond to data requests and generate reports to support data-driven decision-making.
• Active participation in code reviews, automated testing, and quality assurance processes.
• Experience working in a scrum-based agile development environment.
• Commitment to staying updated with technology standards, emerging trends, and software development best practices.
• Strong verbal and written communication skills to facilitate collaboration and clarity.

Requirements*:

• A minimum of 5 years of experience in developing scalable products and applications.
• Must Have Bachelor's degree in Computer Engineering or related field.
• Proficiency in Python and expertise in at least one backend framework, with a preference for Django.
• Hands-on experience designing normalized database schemas for large-scale applications using technologies such as MySQL, MongoDB, or Elasticsearch.
• Practical knowledge of in-memory data stores like Redis or Memcached.
• Familiarity with working in agile environments and exposure to tools like Jira is highly desirable.
• Proficiency in using version control systems like Git.
• Strong communication skills and the ability to collaborate effectively in team settings.
• Self-motivated with a strong sense of ownership and commitment to delivering results.
• Additional knowledge of RabbitMQ, AWS/Azure services, Docker, MQTT, Lambda functions, Cron jobs, Kibana, and Logstash is an added advantage.
• Knowledge of web servers like Nginx/Apache is considered a valuable asset.
• 
  

* Requirements is such a strong word. We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume. 

Tell me more about Haptik

• On a roll: Announced major strategic partnership with Jio. 
• Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators. 
• Great culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up. 
• Huge market: Disrupting a massive, growing chatbot market. The global market is projected to attain a valuation of US $0.94 bn by the end of 2024 progressing from US $0.11 bn earned in 2015. 
• Great customers: Businesses across industries - Samsung, HDFCLife, Times of India are some that have relied on Haptik's Conversational AI solutions to engage, acquire, service and understand customers. 
• Impact: A fun and exciting start-up culture that empowers its people to make a huge impact. 

Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and don't shy away from breaking things! 

My Client's India is its largest studio outside USA with 400+ people and growing rapidly. It manages some of the biggest global games in the Casual Gaming, Action Strategy, Match-3, Slots, and Invest Express genres. The game teams are responsible for the long term-vision of the game, its entire Game Design & Tuning, Product Roadmap, Features, Content & Creative decisions, Art work (2D, 3D, Animation), Development, QA/Testing, Analytics & Performance Tracking, User Acquisition & Live Operations.

The India team is full of passionate gamers, who love to play, build great products, and have fun doing it. Studio I expect continued growth and is looking for strong leaders to expand the studio into this next growth phase.

As a Principal Software Engineer, you will be responsible for the software design of large scale applications and features & enhancements which reaches millions of players. You should be passionate about players, performance, scalability and holds a very high bar for quality of the game.

Responsibilities

• Work with Product Management to translate business requirements into technical requirements.
• Owns technical roadmap, design and review for end-to-end games, ensure design quality and integrity
• Modernizing the tech stack
• Bring tech innovations in the game which will help in growth of the games
• Design, code, and develop new features/fix bugs/add enhancements
• Analyze and improve efficiency, scalability and stability of various system resources
• Lead and Mentor junior engineers and drive a culture of technical perfection.
• Drive creative and innovative solutions to complex problems, exemplifying good technical discernment.
• Drive improvements and new approaches to address potential systemic pain points and technical debt, anticipate and avoid problems.
• Take a hands-on approach in the development of prototypes, independently and with others, to establish design decisions and/or technical feasibility.

Required Skills

• Masters or Bachelor’s Degree in Computer Science, Engineering or equivalent
• A minimum of 7 years of professional experience in software development, mobile, desktop or web application development with hands on coding experience covering full stack
• Experience coding in C#, C++, Python, Javascript and SQL
• Working knowledge of mobile landscape, architectures, trends, and emerging technologies.
• A proven foundation in computer science, with strong competencies in data structures, algorithms, OOPS and software design
• Strong problem solving and debugging skills
• Excellent communication skills and the ability to work effectively in a team environment.

Desired Skills

• Experience with mobile development – Android/iOS/Native OR on game engines such as Cocos-2D, Unity or other.

• Experience with Amazon Web Services (EC2, ELBs, ElastiCache, DynamoDB, terraform etc)
• Experience with setting up server monitoring, alerting and server provisioning
• Familiarity with micro service architecture, containers and related technologies (Docker, Kubernetes, ECS)
• Experience with development tools & integrated build systems: XCode, IntelliJ, Git/Jenkins
• Experience of driving activities, review process to ensure software and product quality.
• Willing to pick up any languages, technologies, or methodologies necessary to smite a challenge—and if a conventional solution does not exist, then innovate as necessary.

What we offer you:

• Work in a studio that has complete P&L ownership of games
• Competitive salary, discretionary annual bonus scheme and  RSUs
• Full medical, accident as well as life insurance benefits
• Catered breakfast, lunch and evening snacks
• Child care facilities for women employees and discounted facilities for male employees
• Well stocked pantry
• Generous Paid Maternity/Paternity leave
• Employee Assistance Programs
• Active Employee Resource Groups – Women 
• Frequent employee events
• Additional leave options for most employees
• Flexible working hours on many teams
• Casual dress every single day
• Work with cool people and impact millions of daily players!

Desired Candidate Profile

We are looking for an experienced Back-end developer to join our IT team! As a Back-end Developer, you will be responsible for the server-side web application logic as well as for the integration of the front-end part. 

• Be involved and participate in the overall application lifecycle
• Main focus on coding and debugging
• Collaborate with Front-end developers 
• Define and communicate technical and design requirements
• Provide training, help and support to other team members
• Build high-quality reusable code that can be used in thew future
• Develop functional and sustainable web applications with clean codes
• Troubleshoot and debug applications
• Learn about new technologies
• Stay up to date with current best practices
• Conduct UI tests and optimize performance
• Manage cutting-edge technologies to improve applications
• Collaborate with multidisciplinary team of designers, developers and system administrators
• Follow new and emerging technologies

Must have:

• Knowledge on design, development and deployment of applications based on CMS and Dot Net technology framework
• Strong Analytical, Logical Reasoning and Problem-Solving skills
• Strong in SDLC concepts, RDBMS concepts and SQL/PL-SQL, Data Structures
• Ability to effectively work with a highly technical and virtually located team

Good to have:

• Considerable knowledge in the following: Drupal, .NET MVC, PHP, CSS, Angular, jQuery, Microsoft SQL Server, MySQL, DevOps, Agile software development 
• Exposure to mobile application development using any one of the mobile development platforms (iOS, Android, Windows)

Soft skills:

• Ability to co-ordinate among various user groups and internally within the team. This is a critical skill
• Excellent communication skills, both written and oral
• Ability to multi-task and prioritize
• Deliver on commitments
• Self-Starter and willing to learn many new skills on the job
• Willing to work flexible hours as the job demands
• Excellent trouble shooting skills
• Ability to think through various business issues and come up with solid design solutions that will stand the test of time
• Good listening and influencing skills; a strong customer focus is a must