Customer Success Manager

Position Type: In-office

Location: Okhla, New Delhi

Pay Scale: 4 LPA plus incentives

YMGrad is your gateway to study abroad. We are building a new-age social network with over 300,000 registered students who are going for their education overseas. The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.

Responsibilities

1. Connect with students who sign up with us for education loans.

2. Create the file with the required documents for interested candidates.

3. Get the cases approved from various banking partners and subsequently disbursed.

• A sales bonus will be offered on top of the salary for each disbursement.

Qualifications

• 0-5 years' quota carrying sales experience
• Experience and working knowledge of CRM systems
• Demonstrable track record of over-achieving quota
• Strong written and verbal communication skills

Job Description

Egnyte is seeking talented engineers to join our team in Mumbai or to work remotely elsewhere in India. If you’d like to contribute your skills to the development of a global product with an impressive client base, please reach out!

Egnyte is a product-focused company based in Silicon Valley in California, not a software outsourcing business. We build and maintain our flagship software used by companies like Red Bull and Yamaha. We help businesses navigate the complex world of content and data management. Egnyte provides customers with secure access to 100% of their business files from any device, regardless of where those files physically reside. More than 16,000 customers trust Egnyte to enhance employee productivity, automate data management, and reduce file-sharing cost and complexity.

Your job will be to make meaningful contributions to two parts of our platform: Egnyte Protect and Egnyte Connect. 

You’ll have plenty of opportunities to learn from other Egnyters working in India, the United States, and Poland. Knowledge-sharing is a fundamental part of our culture, and we know how to share knowledge across distributed teams. 

We’re building enterprise software for companies of all sizes. It means that every day we’re dealing with a large scale. We build our apps with React, we use SASS and CSS modules for styling, Webpack for bundling, Jest and Enzyme for testing, and Redux with Sagas for state. We do have some older bits of tech in our stack too, like Backbone with Marionette, but we’re actively working on removing them from our codebase. 

Since our app is fairly complex, we care about writing a fair amount of tests for it. We have thousands of unit and functional tests and this number is getting bigger. We are aiming to move to continuous delivery when our coverage is satisfactory. Our app is used by thousands of people every day—it’s a tool for them to do their job which is why we care a lot about not having any regressions in the app. 

As engineers, we have strong product ownership. It means we are part of product development from early designs to deployment and monitoring. This allows us to have a deep conversation with Design and Product teams about not only how we build things but also what we build.

What You’ll Do will include

• Developing system components throughout the whole product lifecycle. Your task will be to build user interfaces that are usable and informative. In order to do that, you’ll need to combine and process data from different parts of the system. Building a scalable and maintainable product used by over 350 thousand users every day
• Influencing the development strategy and technologies of a global product deployed on hundreds of servers around the world
• Supporting other team members to help them fulfill their potential
• Leading and owning projects end to end, from design to deployment
• Collaborating with other frontend developers to design, architect, implement, and build a frontend project
• Being part of a professional team collaborating with QA and backend developers
• Cooperating closely with UX designers and product owners to bring state-of-the-art frontend experience of a product.
• Coming up with your own ideas for product enhancement and productivity boosts

Your Qualifications

• Hands-on experience designing and developing highly scalable applications from both functional and performance perspective
• Expert knowledge of ES6+, HTML5, CSS3
• Experience with React ecosystem (our stack is based on React, Redux, Webpack)
• Practical experience with TDD
• Understanding of cross-browser compatibility issues
• Adaptability in a dynamic environment
• Practical experience with unit testing and end-to-end automation

About Egnyte

In a content critical age, Egnyte fuels business growth by enabling content-rich business processes, while also providing organizations with visibility and control over their content assets. Egnyte’s cloud-native content services platform leverages the industry’s leading content intelligence engine to deliver a simple, secure, and vendor-neutral foundation for managing enterprise content across business applications and storage repositories. More than 16,000 customers trust Egnyte to enhance employee productivity, automate data management, and reduce file-sharing cost and complexity. Investors include Google Ventures, Kleiner Perkins, Caufield & Byers, and Goldman Sachs. For more information, visit www.egnyte.com

ABOUT THE ROLE:

Job Description:

Overview:

We are in search of a seasoned Technical Lead with expertise in Micro services, Cloud Infrastructure,

API Integrations, Networking, Python, Database technologies, and strong proficiency in DevOps

practices. The ideal candidate will have a minimum of 5+ years of experience, showcasing a

comprehensive skill set and a track record of successful project delivery. This role requires

proficiency in cloud services, a deep understanding of DevOps principles, and experience with

database management. Additionally, cloud migration experience is considered a valuable asset.

Key Responsibilities:

• Technical Leadership:

• Lead and inspire a cross-functional team, providing technical guidance and

support.

• Ensure the successful implementation of technical solutions aligned with project goals and timelines.

• Microservices Architecture:

• Design and implement scalable and modular micro-services architecture.

• Enforce best practices in micro-services development, deployment, and

monitoring.

• Cloud Infrastructure and DevOps:

• Architect, deploy, and manage cloud infrastructure on platforms such as AWS, Azure, or Google Cloud.

• Demonstrate strong DevOps practices to streamline development, testing, and deployment processes.

• API Integrations:

• Develop and integrate APIs for seamless communication between system components.

• Prioritize security and reliability in API integrations.

• Networking:

• Design and implement network solutions for distributed systems.

• Troubleshoot and optimise network performance.

• Programming Skills:

• Proficiency in Python for backend development. Django or flask framework.

• Collaborate with the development team to ensure code quality and

adherence to best practices.

• Database Management:

• Design and optimise database schemas for performance and scalability.

• Experience with both SQL and NoSQL databases.

Mandatory Skills:

• Cloud services expertise any one (AWS, Azure, Google Cloud).

• Strong understanding and application of DevOps principles.

• Database management experience.

Preferred Skills:

• Cloud migration experience.

• Certification in relevant cloud platforms.

• Familiarity with containerisation, CI/CD and orchestration tools (Docker, Jenkins,

Kubernetes).

Qualifications:

• Bachelor's or higher degree in Computer Science, Engineering, or a related field.

• Minimum of 5+ years of experience in a technical leadership role.

• Proven expertise in micro-services architecture, cloud infrastructure, API

integrations, networking, Python, and database technologies.

ABOUT THE COMPANY:

FatakPay Digital Private Ltd (FatakPay) is a digital-only lending platform that provides virtual

credit facilities. The solution provides a 100% digital and paperless quick, transparent and secure

way to transact in multilingual format with a ‘scan now, pay later’ facility and easy repayment

options.

We're a company that strongly believes in teamwork, design, creativity and tech. We love to build

the best possible Financial Tech products that make the world a better place.

WHAT HAPPENS NEXT?

If selected for an interview, you will hear directly from someone from the HR department, usually

within a week of the closing date.

 SQL Server DBA duties and responsibilities

• Experience in  both sql server DBA and DBA developer

•             Configure and maintain database servers and processes

•             Monitor system's health and performance

•             Ensure high levels of performance, availability, sustainability and  security

•             Analyze, solve, and correct issues in real time

•             Provide suggestions for solutions

•             Refine and automate regular processes, track issues, and document changes

•             Assist developers with query tuning and schema refinement

•             Perform scheduled maintenance and support release deployment activities

•             Database programming skills(writing and understanding Procedures , scripts..)

Good to have experience to SSIS,SSAS SSRS or any reporting tools.

Job Title/Designation:

Executive Assistant for CEO /Directors

Job Description:

The Executive Assistant to the CEO is responsible for providing comprehensive support to the CEO, Board of Directors, and Executive Team. This dynamic position requires the ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality.

• Provide sophisticated calendar management for CEO. Prioritize inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements.
• Act as a liaison and provide support to Directors. Arrange and handle all logistics for Board meetings and events: schedule meetings; draft agendas; develop, compile, and distribute presentation materials; and record meeting minutes on behalf of Board Secretary. Adhere to compliance with applicable rules and regulations set in bylaws regarding Board matters.
• Work on creating and implementing business strategy for business growth and transformation projects while working closely with CEO.
• Ensure readiness with timely & quality output (presentations / data analytics) for all internal & external requirements/reviews
• Prepare informative Reports for decision-making.
• Preparation of executive summaries of meeting and proposals.
• Develop a good understanding of business
• Analyzing competition and market trends
• Serve as the primary point of contact for internal and external constituencies on all matters pertaining to the CEO, including those of a highly confidential or critical nature.
• Prioritize and determine the appropriate course of action, referral, or response, exercising judgment to reflect the CEO’s style and organization policy.
• Work closely with the CEO to keep him well informed of upcoming commitments and responsibilities, following up appropriately. Act as a "barometer," having a sense for the issues taking place in the environment and keeping the CEO updated. Anticipate CEO’s needs in advance of meetings, conferences, etc.
• Coordinate all Executive Team meetings and retreats and assist with staff meetings and events as needed.
• Work with the Executive Team to coordinate the CEO’s outreach activities. Follow up on contacts made by the CEO to cultivate ongoing relationships.
• Provide hospitality to all guests and help to create a welcoming environment.
• Invest in building long-lasting relationships both externally and internally.

Candidate Profile:

SUCCESSFUL CANDIDATES WILL POSSESS THE FOLLOWING QUALIFICATIONS:

• 3- 7 years of experience in EA profile
• Strong ability to execute work with a diversity, equity, and inclusion lens.
• Significant executive support experience, including supporting C-level executives
• Expert proficiency with Microsoft Office and desktop publishing software; ability to design and edit graphic presentations and materials.
• Technical proficiency and problem-solving skills related to: IT infrastructure; IT support and troubleshooting; and cloud-based environments (web-based applications).
• Decent verbal and written communication skills.
• Exceptional organizational skills and impeccable attention to detail.
• High degree of professionalism in dealing with diverse groups of people, including Board members, senior executives, staff, community leaders, donors, and funded partners.
• Make appropriate, informed decisions regarding priorities and available time.
• Ability to complete a high volume of tasks and projects with little or no guidance.
• Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround.
• Able to maintain a high level of integrity and discretion in handling confidential information.
• Excellent judgment is essential.

As a Full Stack Developer, you will be working on the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end

• Participating in the full development life cycle, including implementing design, coding, testing, and production release
• creating modules and components in React and coupling them together into a functional app
• Understanding the nature of asynchronous programming and its quirks and workaround
• Integrating multiple data sources and databases into one system
• Creating database schemas that represent and support business processes
• Driving innovation through rapid prototyping and iterative development

Desired Candidate Profile

Job Description:

1. Developing the latest user-facing features using React.js.
2. Translate designs and wireframes into high-quality and responsive screens.
3. Building reusable components and front-end libraries for future use.
4. Learn and understand user interactions & Translate designs and wireframes
into high-quality code.
5. Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
6. Creating servers and databases for functionality and coordinating with various
teams working on distinct layers.
7. As a MERN Stack Developer, you will be involved from conception to
completion with projects that are technologically sound and aesthetically
impressive.

Skill Requirements:

1. Full-stack experience designing and building scalable applications end-to-end.
2. Excellent JavaScript skills and strong proficiency in React.
3. Familiarity with the MERN stacks (Mongo DB, Express.JS, React.JS, and Node.JS)
and Working experience with React, Redux, ES6.
4. Experience building backend APIs using Node JS and Express JS.
5. Experience with NoSQL databases such as Mongo DB, mongoose, aggregation
framework, and Redis.
6. Experience with Web sockets and related frameworks (e.g. Socket.IO) and
Knowledge of JSON Web Token.
7. Experience using RESTful APIs and basic Authentication Mechanisms.
8. Create and Maintain Microservices & Ability Showcase past work via live web
pages and familiarity with code versioning tool Git

This is a temporary full time role.

Responsibilities

• Developing the latest user-facing features using React.js
• Designing a modern highly responsive web-based user interface
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Learn and understand user interactions
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• As a React.js Developer, you will be involved from conception to completion with projects that are technologically sound and aesthetically impressive.

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Prior experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with more current specifications of EcmaScript
• Familiarity with RESTful APIs
• Familiarity with HTML / CSS
• GIT experience is a plus
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• Familiarity with code versioning tools