Customer Success Manager

Job Description

We are building a AI first employee referral product for SMBs that is going to change the way employee referrals are handled. We combine modern web technologies and cloud services to deliver a seamless experience both for the organizations and users .

• What You’ll DoBuild and maintain responsive, accessible UIs using React/Next.js, Tailwind CSS, and ShadCN UI
• Develop and scale backend services in Node.js, exposing clean REST or GraphQL APIs
• Integrate with Firebase and AWS for core functionality
• Collaborate with product and design to translate requirements into production-ready code
• Write clear, maintainable tests (unit, integration, end-to-end) and participate in code reviews
• Leverage AI-assisted tools like ChatGPT (and other productivity tools) to work effectively and solve problems faster
• What We’re Looking For1–2 years of professional full-stack development experience
• Strong proficiency in JavaScript/TypeScript, with hands-on work in React and Next.js
• Comfortable styling with Tailwind CSS and building component systems (e.g. ShadCN UI)
• Solid experience in Node.js backend development and API design
• Familiarity with Firebase services and basic AWS SDK usage
• Good understanding of Git workflows and CI/CD practices
• Ability to pick up new tools and frameworks (“and much more”) as needed
• Excellent communication skills, a collaborative mindset, and a bias for action
• Nice to HaveBasic experience with Docker or containerized deployments
• Exposure to GraphQL or server-side rendering best practices
• Any prior work leveraging AI-powered tooling for development productivity
• What We OfferA chance to shape a core product from the ground up
• Flexible, remote-friendly work environment
• Competitive compensation and learning stipends
• A supportive, knowledge-sharing culture with regular hackathons

What You'll Do:

• You will collaborate with a UX/UI designer and other frontend and middle-tier engineers to design, prototype, and build complex cloud-based web applications.
• You will assist other developers with the integration of UI components with backend logic, interface implementation, and troubleshooting.
• Supporting the existing UI is a must, however, there will be plenty of opportunities to create solutions for advanced functionality while making improvements to existing areas of the application, as well as with new features.

What Makes You A Great Fit :

• Hands-on experience with HTML, CSS frameworks, and JavaScript
• Must have an excellent understanding of the browser DOM.
• Firm grasp of lexical scoping, closures, and OO JavaScript.
• Proficient in native JavaScript as well as one or more frameworks/libraries such as jQuery, Ext JS, Backbone.js, ReactJS, Angular 6 and above, etc.
• Proficient with debugging and testing tools to troubleshoot and optimize the UI.
• Understanding of frontend security best practices and XSS, CSRF, e

Invidoe is creating the future of video creation on the browser, across devices, collaborative and easy. We are looking for a tech-savvy & result-driven individual who is interested in working as an SEO Executive @ Invideo

You will be working closely with the SEO lead, primarily focusing on multiple author outreach projects. 

The position requires you to be fluent in written and oral English to build relations effectively with the authors. You will be required to research to identify potential websites. And use the information to improve and develop creative email pitches. 

We are a growing organization. Things change rapidly over here. An ideal candidate should be compatible and flexible to work with various internal teams. 

Responsibilities: 

• Implementing an off-page SEO link-building strategy. 
• Develop personalized email pitches to reach out to potential prospects. ● Analyzing the website using the analytical tool. 
• Leading keyword research and implementing it during link acquisition. ● Staying up to date with the latest Google algorithm changes. 
• Experience working with analytics tools including Google Analytics, Ahrefs, and Google Keyword Planner. 

Requirements: 

• Effective communication skills including a solid grasp of English grammar and professional writing ability. 
• Extensive experience in SEO. 
• Ability to come up with new ideas to establish quality relationships with different website owners and vendors. 
• Any graduate with relevant experience of 1-3 years. 
• Team player with the highest level of integrity. 
• Good knowledge of backlink analysis. 
• Working knowledge of Google Analytics.

React Native

 Minimum 4+ years of hands-on experience in React Native

- Ability to create and maintain continuous integration and delivery of React Native applications.

- Integrate third-party APIs

- Build pixel-perfect, buttery smooth UIs across both mobile platforms

- Experience with code optimization and performance improvements

- Ability to create and maintain continuous integration and delivery of React Native applications.

- Knowledge in creating and publishing APK file to both play store and app store is added advantage

- Efficiency to take ownership over the assigned project

- Excellent leadership quality and positive attitude to reach the business objective

- Effective performance with high quality (bug free) output and on time delivery to meet the deadlines.

• Manage the sales team to sell advertisement space and time.
• Maintain a good relationship with clients to ensure continuous business growth.
• Coordinate with Sales Head to set pricing for advertisements.
• Ensure on-time delivery and quality of advertisements.
• Ensure timely advertising billing and payment for customers
• Develop sales strategies to achieve short and long term sales revenue objectives.
• Review the sales processes and suggest improvements.
• Communicate regularly with customers and management to discuss advertising project progress, status, and issues if any.
• Develop innovative and creative ideas for increasing sales.
• Develop an overall budget and manage expenses within the budget.
• Prioritize customers based on revenue potential.
• Determine new sales opportunities by studying the latest market trends.
• Plan the advertising account activities such as identifying customers, managing resources, and setting deadlines.
• Determine the sales forecast and present the figures to the management and customers.
• Prepare sales presentations and proposals for customers.

• Looking for an expert JavaScript developer who is highly skilled with Vue.js and Vuex(redux).
• Someone with the ability to create testable, reusable, and scalable code.
• Someone very good at understanding requirements and developing services & features quickly.
• Good communication skills & team player, who engages with all stakeholders of the project to add clarity for all aspects of the ongoing software development project.

Your responsibilities will include:

• Collaborate with project stakeholders, gather requirements, and develop the UI application.
• Create reusable, effective, and scalable VueJs Code.
• Implement front-end components with Vue.js and Vuex(redux) framework.
• Ensure developing robust, secure, modular, and maintainable code.
• Translate technical requirements into code.
• Build responsive UI screens with cross-browser & cross-platform support.
• Test and update web applications.

Key Requirements :

• Degree in Computer Science, Engineering or a related field.
• Highly proficient with the JavaScript language and its modern ES6+ syntax and features.
• Experience with the Vue.js ecosystem, including Vue CLI, Vuex, Vue Router, and Nuxt.js
• Should be having strong knowledge in HTML, HTML DOM, Bootstrap, Stylus, Sass, Less, CSS, and npm for builds.
• Good problem solving, decision making, and prioritization

Ensures the Daily/Weekly/Monthly reporting are sent timely

Ensure Accuracy of data reported

Updates and analyzes monthly billing hours reports

Prepares daily status report to keep a check on internal targets

Review the collated data to drive inferences and trends to improve process performance.

Analyzes productivity and inquires into the causes of slippages.
Attends weekly review meetings with clients on various reports.

Customizes reports as required by clients.

Audits all MI prepared by the Executives

Ability to make things with in the TAT and SLA

Ensure data protection for all MI

Ensure controlled access levels for all stakeholders accessing the MI Folder

Hand of experience in advance Excel