Customer Success Manager

Job Title: Sales Engineer

Location: Ghatkopar (20% Filed work)

Department: Sales and Marketing

Experience: 2 and above (Food and Beverages)

Qualification: Diploma or Graduation in any Engineering field

Skills:

 Business acumen

 Excellent communication skills

 Commercial awareness

 Self-motivation

 Negotiation skills

 Networking skills & Relationship building

 Ability to work independently.

 Problem-solving skills

 Ability to travel extensively.

Key Responsibility:

 The Sales Engineer shall aim to maximize profits through the implementation strategies.

 Analysing and investigating customer requirement, demand and competition

 Devising and presenting ideas and strategies

 Marketing activities like providing presentation and technical know-how to the probable end-

users

 Follow-up enquires & monitoring customer satisfaction throughout business cycle.

 Field work and should work on Targets.

 Develop a thorough understanding of customer needs.

 Monitor and report on sales performance and customer feedback.

 Review and respond to customer inquiries and complaints.

 Represent the company at trade fairs, exhibitions, and industry conferences to generate new

leads and enhance brand visibility.

 Manage sales and customer service activities.

JOB DETAILS:

* Job Title: Lead UX designer

* Industry: Banking and Finance

* Salary: Best in Industry

* Experience: 9 to 13 years

* Location: Pune, Maharashtra

Criteria

Strong UX Design / Product Design profile

Minimum 9+ YOE in UX / Product Design

Strong portfolio of UX / Product Design works,

Team handling of UX designers and project management

Design Education (BDes, MDes, BFA, MFA or Similar Design Degrees)

Should NOT have more than 12 Years of Total Experience

Role & Responsibilities

• Leverage one’s Customer Experience (CX) design skills and deliver an engaging customer-focused digital experience across company assets like website, customer service portal.
• Deliver a human-centered design to create customer journeys, identify pain points and design solutions that deliver superior digital customer experience.
• Translate business requirements into compelling UIUX solutions and develop end-to-end customer journey maps by applying principles of customer-centered design.
• Analyse and map consumer behaviour on all assets using digital experience analytics platforms like Content square, Smartlook, Glassbox etc.
• Hands-on experience on design tools like Sketch, Figma, Zeplin, Invision, Adobe XD and the likes is a must.
• Create customer journeys maps basis the user behaviour analysis, customer segments and personas.
• Conduct usability testing of customer journeys with a tools like UsabiltyHub, UserZoom and objectively evaluate and refine the concepts of UIUX based on the output of the test.
• Own and deliver the KPIs for a zero-error environment, increased journey completion rate and high NPS.
• Work with cross-functional teams to directly influence customer roadmaps that deliver best-in-class digital experiences.
• Build a partner ecosystem to deliver the CX objectives for the company.
• Continuously assess customer experience trends and market landscape to generate most up-to-date insights, findings and the best customer-centric UIUX practices across platforms.
• Ideate and build a comprehensive library of interactive prototypes to define the micro interactions and micro animations.

Ideal Candidate

• Bachelor’s degree in design or a related field
• Working knowledge of UX design principles
• Knowledge of Wireframing/prototyping tools
• Good knowledge of UX design tools such as Figma, Axure, or InVision
• Experience with user testing and usability analysis

Senior QA Automation Engineer (Appium & Selenium – Mobile Automation)

Location: Gurugram

Job Type: Full-time

Experience: 5+ Years

Work Mode: Onsite

About Us:

We specialize in delivering high-quality QA and software testing solutions to both startups

and enterprise clients. Our mission is to build reliable, scalable, and high-performing

software through strong testing practices and continuous innovation. Collaboration, quality,

and ownership drive everything we do.

About the Role:

We are seeking a Senior QA Automation Engineer with strong hands-on expertise in Appium and Selenium to lead mobile automation initiatives within our QA team.

In this role, you will be responsible for designing, developing, and maintaining scalable automation frameworks for Android and iOS applications. You will work closely with cross-functional teams to ensure product quality through robust automation strategies.

If you are passionate about mobile automation and enjoy working in a fast-paced, collaborative environment, we would love to connect with you.

Key Responsibilities:

● Design, develop, and maintain automated test scripts using Appium and Selenium

● Perform automation testing for Android and iOS mobile applications

● Build and enhance scalable and reusable mobile automation frameworks

● Execute functional, regression, integration, and end-to-end test suites

● Collaborate with developers, product managers, and QA teams to understand requirements and define test strategies

● Analyze test results, identify defects, and work closely with development teams for resolution

● Integrate automation suites with CI/CD pipelines (e.g., Jenkins)

● Contribute to API automation and backend validation when required

● Support manual testing activities when needed

● Maintain detailed test documentation, reports, and execution results

Required Qualifications:

● Bachelor’s degree in Computer Science, Engineering, or a related field

● 5+ years of experience in QA automation

● Strong hands-on experience with Appium (Mobile Automation)

● Strong experience with Selenium (Web Automation)

● Proficiency in Java (preferred) or JavaScript

● Solid understanding of mobile automation architecture and Appium internals

● Experience with automation frameworks such as TestNG or JUnit

● Familiarity with Maven, Git, Jenkins, and Postman

● Good understanding of API testing and RESTful services

● Experience integrating automation with CI/CD pipelines

Preferred Skills (Nice to Have):

● Experience with BDD frameworks like Cucumber

● Exposure to real-device testing, emulators, and cloud-based device farms

● Knowledge of mobile CI/CD implementation

● Familiarity with Android Studio, Xcode, and mobile debugging tools

● Strong problem-solving skills and attention to detail

● Good communication and team collaboration skills

We are a group of enthusiastic start-up heads who are passionate about growing our business and at the same time be the best and most sought-after recruiting platform that clients and candidates can TRUST! (https://www.jobdost.com)

We have multiple opportunities for an experienced and passionate IT Recruiter!

Experience: 2-7 years in IT Recruitment

Work location: Pune (Kalyani Nagar) 

Work Time: 10 am – 7 pm (Monday to Saturday)

Job Profile/ Responsibility:

• Sourcing candidates of suitable caliber from various job portals. 
• The recruiter is responsible for assessing and short-listing candidates through a systematic and multi-layered approach to create a pool of eligible candidates for Job Dost Client Organizations.
• Carrying out the prescribed Assessment for the candidates and identifying profiles as per client expectation as per job roles.
• Arranging telephone, video, or in-person interviews, online assessments, coding tests for candidates.
• Maintain database of candidates in JobDost portal and also ensuring all applicants are routed through JobDost platform from interview schedule to offer
• Performing background and reference checks.

Job Requirement:

For the successful execution of the job, a candidate should possess the following:

• Hands-on experience in hiring positions like SAP consultants, System/Cloud Architect, Front/Backend Developer, React, Java/J2EE Developers, .Net Engineers, ASP.Net, C#.Net, VB.Net, etc.
• Bachelor’s degree in Human Resources Management or a relevant field. Handling candidates in Information Technology is a plus.
• Minimum 2 years of prior experience as a Recruiter
• Experience with resume databases and Applicant Tracking Systems
• Experience with various sourcing methods
• Experience with conducting Assessments
• Strong verbal as well as non-verbal communication skills
• Exceptional time-management and organizational skills

Why Join Us?

You will be working closely with a highly experienced team and the founders of JobDost - surely a great opportunity to learn! As the first few members of an ever-growing team, you will play a key part in the cultures, values, and success story of our company!

We have a budding business with a solid expansion plan ahead of us and we want you to be a part of this game-changing journey!  

The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.

Desired Candidate Profile

• 5 to 6 years of experience in sales and marketing
• MBA (Finance) or equivalent from Tier 1 college
• Prior experience in banking or other financial institutions
• Hands on experience in business correspondent operation
• Problem solver    

Detailed Job Description / Essential Duties and Responsibilities:

The role requires deep expertise in delivering modern web application solutions on the Open Source Tech platform, as well as ability to communicate how these solutions drive business value. Detailed responsibilities include -

• Lead Engineering team and ensure customer requirements and needs across the current and future targeted segments are met.
• Work with Product Owner / US counter parts / SME’s to understand the requirements and prioritize development efforts.
• Work in capacity of Scrum Master role and manage development through Agile - Scrum framework. Activities include Sprint planning, Preside Scrum meetings, Sprint Retrospective, Publish reports, etc.
• Responsible for creating User stories, Epics in Project management tool based on the requirements received from various stakeholders including clients.
• Manage all aspects of engineering operations including Product Design, Development, Testing and Deployment.
• Architect the applications / providing recommendations to choose the right technologies for the products to be built.
• Manage Operational efforts for the contracted clients and ensure the SLA’s with required quality are met.
• Manage Product support team and ensure the SLA’s for response and resolutions are provided to client that meets or exceeds the customer’s expectations.
• Build / Guide Developers in building Full-Stack Web applications at Internet scale.
• Code Review and provide feedback to ensure timely delivery with required quality.
• Programming in MEAN stack or similar open source technologies and framework
• Data Modelling using NoSQL and Relational Database management Systems
• UI / UX Design and Implementation
• Web Development with BootStrap, Angular Material, and other libraries
• Develop Data / File parsing programs using Python or other programming languages
• Create methods and algorithms for data analysis and optimization
• Develop curriculum for talent development, Knowledge Sharing, etc.
• Establish and maintain cooperative working relationships with all stakeholders involved.
• Willing, capable and excited to roll up the sleeves to code when needed.
• Having exceptional expertise in one of the following areas –
  • Backend / Front end Web Application Framework
  • Serverless Architecture
  • Micro Services Platforms
  • AWS Services