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Customer Success Manager
Customer Success Manager
Sarvodaya Infotech's logo

Customer Success Manager

Kanika Bansal's profile picture
Posted by Kanika Bansal
0 - 4 yrs
₹1L - ₹1L / yr
Yamunanagar
Skills
Customer Success
Client Servicing
Business Process Outsourcing (BPO)
Contact customers by telephone in order to promote and sell services, gather information, verify details or post their requirements. Responsibilities: 1) Calling to the clients. 2) Handle their queries and resolve them. 3) Maintains database by entering, verifying, and backing up data. 4) Contributes to team effort by accomplishing related results as needed. 5) Documents transactions by completing forms. 6) explain the customers - based on services offers / benefits 7) promoting the brand 8) taking proper feedback - mails/phones ( communication channel) Requirements: 1) Candidate must possess the good communication skill. 2) Knowledge of computer 3) Good typing speed 4) Able to read/write/speak English and Hindi language. 5) Capability to handle customer queries. 6) Good convincing power.
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Shubham Vishwakarma

Full Stack Developer - Averlon
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About Sarvodaya Infotech

Founded :
2014
Type :
Products & Services
Size :
20-100
Stage :
Profitable

About

Sarvodaya Infotech Pvt. Ltd. is a firm passionate about IT solutions. We provide world class solutions having expertise in Web designing, Web development
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Kanika Bansal

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Shubham Vishwakarma

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I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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