Operations Intern

Job Title : Sr. Data Engineer

Experience : 5+ Years

Location : Noida (Hybrid – 3 Days in Office)

Shift Timing : 2-11 PM

Availability : Immediate

Job Description :

• We are seeking a Senior Data Engineer to design, develop, and optimize data solutions.
• The role involves building ETL pipelines, integrating data into BI tools, and ensuring data quality while working with SQL, Python (Pandas, NumPy), and cloud platforms (AWS/GCP).
• You will also develop dashboards using Looker Studio and work with AWS services like S3, Lambda, Glue ETL, Athena, RDS, and Redshift.
• Strong debugging, collaboration, and communication skills are essential.

Client Success Engineer – Refined Job Description

Job Title: Client Success Engineer

Key Responsibilities

Customer Project Management

• Ensure all required order information is received and projects can be delivered within the committed timeline.
• Complete the Discovery Phase by gathering and validating customer requirements.
• Coordinate with customers and internal teams to ensure timely project completion.
• Create project plans and provide regular progress reports to customers.

Customer Service

• Handle customer calls whenever required and resolve escalated support cases.
• Support and resolve issues escalated by the First Level Support team.
• Ensure solutions are provided within the agreed turnaround time.
• Maintain accurate records of all customer interactions and case activities.
• Ensure services provided are properly billed and paid for.
• Document issues and resolutions through Knowledge Base Articles for future reference.
• Create and modify Crystal Reports as per customer requirements.

Training & Customer Enablement

• Plan, package, and deliver customer training sessions remotely or onsite.
• Help customers become familiar with the Windowmaker software through demos, trials, and guided sessions.
• Prepare presentations, training materials, and videos for advanced or complex features.
• Provide training and guidance to the First Level Support team.

Management Reporting

• Prepare and submit daily and weekly reports to management regarding project and support activities.

Data Projects

• Analyze customer requirements and prepare project specifications.
• Perform data setup and configuration based on approved specifications.
• Conduct code/release testing and quality assurance activities.
• Ensure compliance with company standards and processes.

Qualifications & Experience

• Engineering Graduate with basic computer knowledge, preferably in software or IT-related fields.
• 1 to 8 years of experience in Customer Support, Client Success, or Technical Support roles.
• Freshers with excellent communication skills are also encouraged to apply.
• Good analytical, problem-solving, and coordination skills.
• Strong verbal and written communication skills. 

Key Responsibilities

Identify and bid on relevant projects on platforms like Upwork, Freelancer, Fiverr, Guru, and PeoplePerHour.

Write compelling business proposals, cover letters, and client responses to secure projects.

Engage with potential clients, understand their requirements, and provide tailored solutions.

Negotiate terms, finalize contracts, and ensure smooth project onboarding.

Maintain strong follow-ups with leads and nurture relationships for long-term business growth.

Collaborate with the technical team to ensure the successful execution of projects.

Stay updated with market trends and competitors to strategize effectively.

Required Skills & Qualifications

✅ 2+ years of experience in bidding and proposal writing.

✅ Proven track record of successfully acquiring projects from Upwork, Freelancer, and similar platforms.

✅ Excellent written and verbal communication skills.

✅ Strong understanding of IT services, web development, and digital solutions.

✅ Ability to negotiate deals and handle client queries professionally.

✅ Strong analytical and problem-solving skills to create effective proposals.

Why Join Us?

🚀 Exciting Growth Opportunities – Work with international clients and high-value projects.

💰 Attractive Incentives – Performance-based bonuses and rewards.

🤝 Collaborative Team Culture – Work with experienced professionals in a dynamic environment.

🏡 Skill Enhancement – Continuous learning and development opportunities.

• Assist in preparing invoices and processing billing-related documentation
• Respond to basic billing queries from customers via email or other support channel
• Support quote creation and pricing discussions by gathering required details
• Help maintain billing records, trackers, and revenue dashboards
• Coordinate with internal teams to ensure correct customer billing information
• Flag recurring billing issues and suggest improvements
• Escalate complex billing concerns to the Billing Specialist
• Ensure timely follow-ups on pending payments/information (where applicable)

Requirements

Must Have:

• Undergraduate degree in any discipline (finance-related preferred)
• Experience range: between 1-3 years
• Strong communication skills (written and verbal)
• Good numerical aptitude and comfort working with spreadsheets
• Strong attention to detail and accuracy in work
• Willingness to learn and ability to figure things out independently
• Basic understanding of billing, invoicing, or financial processes (internships count)

Good to Have (Preferred, not mandatory):

• Experience in customer-facing or billing support roles
• Exposure to SaaS billing, subscription models, or CRM/finance tools
• Familiarity with dashboards or reporting

About Optmyzr

Optmyzr is a fast-growing, profitable B2B SaaS startup. Our team includes talented individuals with experience at Google, Microsoft, Amazon, and other global tech companies. We move fast, take ownership, and continuously experiment to build the future of campaign management and optimization.

The most important qualities for success at Optmyzr: take ownership of your work and be willing to try new ideas—always.

We are an equal opportunity employer and value diversity!

Role Objective: To lead, manage, and direct the entire Façade Design Department, ensuring the

delivery of innovative, high-quality, and commercially viable façade solutions. This senior role is

accountable for the department's overall performance, strategic direction, resource management,

and technical governance, ensuring full alignment with the company's corporate objectives.

Key Responsibilities & Accountabilities:

 Departmental & Strategic Leadership:

o Assume full responsibility for the operational management of the Façade Design

Department, including budgeting, resource allocation, and workflow optimization.

o Develop and implement departmental strategies, technical standards, and quality

control protocols to enhance efficiency and innovation.

o Provide decisive leadership and mentorship to the entire design team, including

Senior Façade Designers, fostering a culture of technical excellence.

 Technical & Project Oversight:

o Hold ultimate accountability for the technical integrity, quality, and timely delivery

of all façade design projects, from conception to final execution.

o Provide expert oversight and final authority on complex design challenges,

ensuring all solutions meet the highest performance and regulatory standards.

o Ensure that rigorous performance assessments and quality checks are consistently

applied across all projects.

 Stakeholder & Client Management:

o Act as the company's senior technical representative in high-level negotiations and

strategic discussions with key clients, architects, and contractors.

o Collaborate with other department heads to ensure seamless integration between

design, sales, and project execution teams.

 Innovation & Continuous Improvement:

o Drive the research, evaluation, and implementation of cutting-edge façade

technologies, materials, and design methodologies.

o Ensure the department maintains a deep and current understanding of all local

and international building codes and regulations.

Mandatory Candidate Profile:

 Education: A Bachelor's degree in Civil Engineering or a related field is mandatory. A

Master’s degree or a professional certification in Project Management is highly preferred.

 Experience: A minimum of 12-15 years of extensive experience in the façade industry, with

at least 5 years in a proven leadership or managerial capacity.

 Technical Knowledge & Skills: The candidate must possess profound expertise in a wide

variety of façade materials and systems, complemented by outstanding leadership,

communication, and project management skills.

Reporting Structure:

 The position reports to the Head of Façade Design.

• Job Title:- Backend/DevOps Engineer
• Job Location:- Opp. Sola over bridge, Ahmedabad
• Education:- B.E./ B. Tech./ M.E./ M. Tech/ MCA
• Number of Vacancy:- 03
• 5 Days working
• Notice Period:- Can join less than a month
• Job Timing:- 10am to 7:30pm.

About the Role

Are you a server-side developer with a keen interest in reliable solutions?

Is Python your language?

Do you want a challenging role that goes beyond backend development and includes infrastructure and operations problems?

If you answered yes to all of the above, you should join our fast growing team!

We are looking for 3 experienced Backend/DevOps Engineers who will focus on backend development in Python and will be working on reliability, efficiency and scalability of our systems. As a member of our small team you will have a lot of independence and responsibilities. 

As Backend/DevOps Engineer you will...:-

• Design and maintain systems that are robust, flexible and preformat
• Be responsible for building complex and take high- scale systems
• Prototype new gameplay ideas and concepts
• Develop server tools for game features and live operations
• Be one of three backend engineers on our small and fast moving team
• Work alongside our C++, Android, and iOS developers
• Contribute to ideas and design for new features

To be successful in this role, we'd expect you to…:-

• Have 3+ years of experience in Python development
• Be familiar with common database access patterns
• Have experience with designing systems and monitoring metrics, looking at graphs.
• Have knowledge of AWS, Kubernetes and Docker.
• Be able to work well in a remote development environment.
• Be able to communicate in English at a native speaking and writing level.
• Be responsible to your fellow remote team members.
• Be highly communicative and go out of your way to contribute to the team and help others

You’ll be our: Business Software Team Lead

You’ll be based at: IBC Knowledge Park, Bengaluru

You’ll be Aligned with: Engineering Manager, Ather Web Stack.

You’ll be a member of:  Software & Intelligence

What you’ll do at Ather:

• Guide development team efforts towards successful project delivery.

• Provide technical leadership to teammates through coaching and mentorship.

• Maintain high standards of software quality within the team by establishing good practices and habits.

• Identify and encourage areas for growth and improvement within the team.

• Collaborate with other software developers, business analysts and software architects to plan, design, develop, test, and maintain web-based business applications.

• Design, develop, and unit test applications in accordance with established standards. Participate in peer-reviews of solution designs and related code.

• Package and support deployment of releases.

• Develop, refine, and tune integrations between applications.

• Analyze and resolve technical and application problems.

• Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties.

• Adhere to high-quality development principles while delivering solutions on-time and on-budget.

Here’s what we are looking for: 

• Expert level of experience working with technologies like Nodejs and javascript.

• Strong DevOps focus and experience building and deploying infrastructure with cloud deployment technologies.

• Hands-on experience in writing applications at scale.

• Experience with test-driven development and automated testing frameworks.

• Experience with Scrum/Agile development methodologies.

• Expertise with code reviews with a major focus on best performance, scalability, security and future expansion.

• Should have worked on Scalable projects / large applications / Microservices architecture.

• Should have worked primarily on Backend Development projects.

• Good to have Object Oriented Development in languages like Java.

• Familiar with various design and architectural patterns.

• Experience in leading a high performing engineering team of ~5 members.

You bring to Ather:

• 5+ years’ experience as a Software Developer

• Prior experience in a technical leadership position

• College or University degree in Computer Science or a related discipline