Job Title: MIS Operations Executive
Location: Mumbai, Maharashtra
Industry: Insurance
Experience Required: 1 -5 Years
Job Summary:
We are seeking a detail-oriented and analytical MIS Operations Executive to support data management, reporting, and operational efficiency within our insurance business. The ideal candidate will be responsible for generating accurate reports, maintaining databases, and assisting in decision-making through data insights.
Key Responsibilities:
- Prepare daily, weekly, and monthly MIS reports related to sales, operations, and performance metrics
- Collect, analyze, and validate data from multiple sources to ensure accuracy and consistency
- Maintain and update databases, dashboards, and reporting systems
- Support business teams with ad hoc data requests and analysis
- Identify trends, discrepancies, and areas for improvement in operational processes
- Ensure timely submission of reports to management
- Coordinate with cross-functional teams (sales, underwriting, claims) for data requirements
- Assist in automation of reports using Excel or MIS tools
Key Skills Required:
- Strong proficiency in MS Excel (Pivot Tables, VLOOKUP, formulas)
- Basic knowledge of MIS reporting and data analysis
- Good analytical and problem-solving skills
- Attention to detail and accuracy
- Ability to manage deadlines and multitask
- Good communication and coordination skills
Preferred Qualifications:
- Bachelor’s degree in Commerce, Business Administration, or related field
- Familiarity with insurance processes (policies, claims, underwriting) is a plus
- Knowledge of tools like Power BI, SQL, or advanced Excel will be an advantage
Salary: As per industry standards
Working Hours: Full-time
Career Growth: Opportunity to grow into senior MIS roles, data analytics, or operations management within the insurance domain
Shubham Vishwakarma
Full Stack Developer - Averlon
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REVIEW CRITERIA:
MANDATORY:
- Strong Technical Support Leader profile
- Must come from SaaS / Enterprise Product companies (preferably high-scale transactional platforms)
- 12+ years of experience in Technical Support / Application Support, with minimum 6–7 years leading L3 or escalations teams
- Proven experience handling customer escalations, Root Cause Analysis (RCA), incident ownership, and cross-functional resolution with Product & Engineering teams
- Experience managing L3 Support teams of ~20+ members, including mentoring, workload planning, shift governance, and performance management
- Hands-on understanding of: Databases ( PostgreSQL / SQL), Middleware / Servers (JBoss, Tomcat, IIS, Nginx, Apache) and Operating Systems like Linux, Unix, Windows
- Effectively coordinate with architects and engineering heads
- Strong capability in SLA management, ticket lifecycle governance, escalations process setup, and support dashboards/reporting
- Working knowledge of Freshdesk / Jira / ServiceNow or equivalent enterprise ticketing platforms
- Excellent communication, customer handling, crisis de-escalation, and ability to simplify technical details for leadership
PREFERRED:
- Experience supporting platforms in Retail Tech, ERP, Telecom, Hospitality, EdTech, or similar high-scale industries
ROLES AND RESPONSIBILITIES:
As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.
YOU WILL-
Incident & Ticket Management:
- Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
- Ensure customer issues are responded to and resolved within defined SLAs
- Drive prioritization, root cause resolution, and engineering coordination across product teams
- Personally manage and de-escalate high-severity issues with customers and internal teams
Process & Metrics Ownership:
- Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
- Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
- Establish strong feedback loops to engineering/product based on recurring issues
RCA & Knowledge Management:
- Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
- Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
- Build and maintain a knowledge base to improve internal resolution efficiency
Customer Interaction:
- Engage with enterprise customers on complex or long-running tickets
- Serve as a trusted escalation point for strategic clients
- Collaborate with Customer Success and Implementation teams for seamless client experience
Collaboration & Leadership:
- Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
- Build and mentor a lean L3 support team or tiger squads when required
- Drive a culture of accountability, learning, and proactiveness in technical support
IDEAL CANDIDATE:
- 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
- Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
- Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
- Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
- Excellent communication skills—able to speak fluently with both customers and engineers
- Data-driven mindset for reporting, insights, and stakeholder updates
- Experience working in retail tech, ERP, or platform businesses is a big plus
PERKS, BENEFITS AND WORK CULTURE:
- Comprehensive health insurance coverage.
- Excellent rewards and recognition policy.
- Transparent compensation policy with no unnecessary deduction in CTC.
- Annual company off-site and a variety of events, celebrations throughout the year.
- Travelling opportunities between our offices across the country.
- Annual company walkathon & related sporting events.
- Quarterly Coffee with CEO.
Job Role: Customer Support Executive
Location: HSR Layout; Bangalore
Employment Type: Permanent & Full time
Years of Experience: 1 to 3 years
Salary: As per industry standards
Job Summary:
About the role: Will be responsible for contacting & engaging with customers with care & empathy & responding to their queries in a professional manner. Ensuring customer satisfaction of the highest order.
Roles & Responsibilities:
• Handling customer queries and managing customer coordination
• Approach all queries with customer centric attitude
• Manage data and MIS reports
• Offering exceptional customer service and satisfaction
• Help build and improve processes
• Adhere to set standards of TAT and SLA
• Demonstrates customer empathy during all interactions with customers.
Qualifications
1. Min 1 to 3 years’ experience in a customer support role
2. Can handle voice and non-voice process (chat, email, phone)
3. Excellent interpersonal skills
4. Excellent written and oral communication skills in English and Hindi
5. A quick learner
6. Ability to make high quality decisions & Multi tasks.
Why Join CNH?
- Be part of a fast-growing organization that prioritizes employee health and well-being.
- Collaborative and inclusive work culture.
- Opportunities for professional growth and development.
MongoDBWe're seeking passionate, next-gen minded engineers who are excited about solving complex technical challenges and building innovative, first-of-its-kind products which make a tangible difference for our customers. As a Backend SDE-1, you will play a key role in driving strategic initiatives, collaborating with cross-functional teams across business, product, and operations to solve exciting problems. This role demands strong technical acumen, leadership capabilities, and a mindset focused on innovation and operational excellence.
We value individuals who think independently, challenge the status quo, and bring creativity and curiosity to the table—not those who simply follow instructions. If you're passionate about solving problems and making an impact, we'd love to hear from you.
Key Responsibilities
- Strategic Planning: Work closely with senior leadership to develop and implement engineering strategies that support business objectives. Understand broader organization goals and constantly prioritise your own work.
- Technical Excellence: Understand the onground problems, explore and design various possible solutions to conclude and implement scalable, extensible and secure software systems. Implement and learn best practices in technical architecture, coding standards, and software testing to ensure product delivery with highest speed AND quality.
- Project and Program Management: Setting up aggressive as well as realistic timelines with all the stakeholders, ensure the successful delivery of engineering projects as per the defined timelines with best quality standards ensuring budget constraints are met. Use agile methodologies to manage the development process and resolve bottlenecks.
- Cross-functional collaboration: Collaborate with Product Managers, Design, Business, and Operations teams to define project requirements and deliverables. Ensure the smooth integration of engineering efforts across the organization.
- Risk Management: Anticipate and mitigate technical risks and roadblocks. Proactively identify areas of technical debt and drive initiatives to reduce it.
Required Qualifications
- Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
- 1+ years of experience in software engineering
- Excellent problem-solving skills, with the ability to diagnose and resolve complex technical challenges.
- Strong understanding of software design principles and patterns.
- Hands on with multiple programming languages and modern development frameworks.
- Understanding of relational and non-relational databases.
- Experience with Redis, ElasticSearch.
- Strong communication and interpersonal skills, with the ability to influence and inspire teams and stakeholders at all levels.
Skills:- MySQL, Python, Django, AWS, NoSQL, Kafka, Redis, ElasticSearch
Python
Go Programming (Golang)
Redis
NodeJS (Node.js)About the job
The Role:
We are looking for an enthusiastic Technology Lead (Python or Node), who adopts a hands-on approach and loves to build scalable, distributed and large web / mobile products. You would be responsible for designing the architecture, reviewing the code, building the technology and deploying web/mobile applications.
Responsibilities:
- Own the product development from scratch.
- Design and implementation of low-latency, high-availability, and performant applications.
- Architect scalable software solutions and mentor a team of high performing developers.
- Participate in code reviews, design reviews, SCRUM ceremonies, and troubleshoot to ensure uptime for live systems etc.
Requirements:
- Bachelor's degree in a technology-related field from a premier college.
- Prior 4+ years of experience in back-end development (Python/ Golang) in a start-up or a dynamic work environment.
- Good exposure in writing and optimizing SQL for high-performance systems.
- Understanding of asyncio and eventloop/ uvloop concepts. Knowledge of frameworks such as Quart/ Fastapi/ Starlette is preferred.
- Knowledge of AWS; Caching technologies like Redis, Memcache; ELK; mySQL Databases, etc.
- Strong understanding of System Design, Microservice Architecture, Kafka, Pub/Sub, Message queues, and in-memory data stores etc.
- Customer oriented, responsive to changes, and able to multi-task in a fast-paced environment.
We offer an innovative, fast paced, and entrepreneurial work environment where you’ll be at the centre of leading change by leveraging technology and creating boundless impact in the FinTech ecosystem.
React Native
Android Development- Must have 3+ Years of experience with Hyrbid App Development
- Must have 2+ Years of Experience with Cordova / Ionic
- Priority will be given to candidates having experience in developing Cordova Plugins
- Good Communication Skills (English)
Apply here: https://bit.ly/40GftaV
About Element5
Element5 is the world’s first Workflow Automation Solution purpose built for post-acute care. Element5 helps automate complex and repetitive tasks that enable teams to prioritize patient outcomes over administrative work, saving valuable time.
We’re fast-paced, supercharged, and led by industry veterans who have built several successful healthcare and IT products and now on a mission to improve care quality for millions of patients. We’re a two time CBInsights Digital Health 150 Honor Roll awardee and the 2022 Homecare Innovator of the Year. With $50 million in Series A and B funding, Element5 operates globally.
Element5 is looking for freshers to join our amazing team for the role of Associate Product Owner (APO). We’re looking for someone who is enthusiastic about technologies like AI & RPA, to elevate our current suite of solutions. The right candidate comes with a passion to build world class products, enthusiasm about learning to write clean code and leave a mark in healthcare technology.
If you are looking for a place to kickstart your career to new heights and have the right foundation and attitude, we want to work with you.
Job Description
What is in it for you?
- Put your name to a one-of-its-kind product that is revolutionizing a niche segment in healthcare.
- Be a part of an aggressively growing organization with opportunities to learn new skills and sharpen existing ones.
- Join in a culture that truly believes “every idea has merit in it” and bring your best innovation forward.
- Experience working with a network of global teams and experienced leaders in healthcare
- Get mentored by some of the industry’s best and brightest. Element5’s team is built of radical individuals with armoires of achievements.
- Experience the perks of working in an entrepreneurial environment and quickly grow your career trajectory.
- Above average industry grade pay, various perks, and benefits to boot.
What we ask you to bring with you
- Bring your mojo and a passion for engineering and building tangible products
- Enhanced curiosity. Always be thinking about new ways to solve old problems
- The want to keep learning and building new skills
- Be a problem solver, and help us identify new ways to solve old problems
- Qualification: BE,BBA,BCA,MCA,MBA.
- Note: Only freshers from batches of 2022 and later are allowed to apply. Candidates must be based in Tamil Nadu.
What your role will look like
- The product owner is accountable for each stage of the development process and the final product.
- They take a primary role in inspecting and evaluating product progress through each iteration.
- The product owner makes the judgment call on the performance, deciding if the team needs to go back to the drawing board or if they can move on to the next steps.
What our interview process looks like:
First, complete the Online Registration.
Round 1: Aptitude Round (Shortlisted candidates from the Registration, will receive the link for Online Test)
Round 2: Online Assignment (Shortlisted candidates will be given a task to complete)
Round 3: Virtual meet with our Technical panel (Via Zoom or Hangout meet)
Round 4: Final level discussion
Meet our expectations and you are in! :)
Meet our expectations and you are in! :)
About Numen (https://numenhealth.com):
Numen Health is a Health-tech company with a goal to reimagine healthcare in India. Through an amalgamation of our healthcare team with the power of AI and the Internet of Things (IoT), we make healthcare easier and accessible through a data-based preemptive approach. Our mission is to facilitate change in the healthcare industry by moving from a reactive approach to a proactive one.
We are a wonderful, young team with experience in scaling up Indian and international businesses from the ground up. We are looking for like-minded and enthusiastic people who are passionate about making a lasting difference and want to help us revolutionize the way healthcare is delivered to a billion Indian!
Our Vision:
To shift the healthcare ecosystem from a ‘Sick-care' approach to a ‘Holistic-healthcare' approach. We aim to do that by enabling doctors and caregivers to move from treating ailments to employing a data-based,
preemptive approach.
About Product:
We offer preventive healthcare programs to individuals to improve their health. These plans are crafted in consultation with their treating doctor and a dedicated care team remotely monitors the progress in real[1]time. For doctors, Numen is a virtual facility to cater to all of their patient’s needs, remotely.
Why Join?
At Numen, you have the opportunity to make tangible changes to the existing healthcare systems in India
making it preventive and affordable. By joining the Numen team, you get to be part of a young, dynamic
team that is passionate about making a change and a fast-paced environment with multiple opportunities to
learn and grow.
Job Overview:
We are looking for a high-energy, detail-oriented, and technically-savvy Quality Assurance Engineer (QAE). Should be an excellent individual contributor capable of understanding and driving test execution with minimal help. Who can work towards understanding application
performance, functionality, and features to great depth enabling them to report issues, take ownership and drive them to closure.
Responsibilities:
Develop and execute automated tests and test plans
Efficiently execute test cases across all functional areas of the products(API and App)
Review product user interface for conformity to design guidelines
Find, isolate, document, regress, and track bugs through resolution
Interpret and report testing results, and be a vocal proponent for quality in every phase of
the development process
Work with Engineering and product to understand the overall product requirements and
technical architecture and how each feature is implemented
Ensure the highest quality product delivery with security.
Evaluating and integrate open source and in house developed toolsets
Requirements:
Bachelor/Master degree in CS or related field from a reputed college
2-6 years of experience working as a Quality Assurance Engineer
Experience in manual testing for Application and APIs
Experience in automation testing using available framework.
Strong knowledge of QA methodologies, testing frameworks and tools
Demonstrated experience in test planning, test design, test execution and reporting.
Excellence in technical communication with peers and non-technical partners.
Understanding & experience with software design pattern, restful APIs and microservice architecture
Prior experience in start-ups or health-tech will be a plus
• Code, test, debug, document and implement complex native mobile applications
• Prepare program specifications and diagrams, and develop coding logic flowcharts
• Analyze customer requirements and translate them into technical requirements
• Lead the design phase of projects by providing superior technical expertise and
direction to the project team
• Manage delivery to both the functional and non-functional requirements, including
performance, scalability, availability, reliability and security
• Support, improve, and adhere to Toro software development process (SDLC),
standards, and best practices
• Solve complex technical problems, create complex prototypes, and effectively
communicate solutions to system architects, peers and management
• Demonstrate self-driven, highly motivated, excellent communication skills
• Provide detail analysis and design for new development, enhancement, and
maintenance of systems
• Ensure that system improvements are successfully implemented and monitored to
increase efficiency
• Provide technical advice, instruction, and training to other unit/department personnel
with less experience
Job Dimensions
• Has thorough understanding of technical concepts required for specialized field
• Uses that knowledge, creativity and company practices and priorities to obtain
solutions to complex problems
• Provides work leadership to others
• Provides technical leadership to others
• Interfaces with senior management to provide and obtain information and to build
consensus regarding project direction
• Travel Requirements: Occasional. Less than 10%
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
JavascriptAdMedia India is seeking a Senior PHP Developer to join our high-growth, creative organization. This position is responsible for developing and maintaining projects in PHP utilizing industry standards and best practices. Candidates will be tasked with taking a finished design, and create functional PHP software to be deployed in LAMP environments. The position will require expert knowledge of all main components of the LAMP environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Be able to design and create functional web applications and websites in a LAMP environment.
Ability to think critically, conduct research and creatively solve problems.
Ability to communicate clearly with Los Angeles team and the ability to collaborate as a team.
Ability to adopt new skills and innovate with latest technologies in order to create state of the art high-traffic web applications running on multiple web servers.
REQUIRED QUALIFICATIONS:
Expert knowledge of PHP, MySQL, Apache and Linux servers along with frontend development using JavaScript, jQuery and other libraries.
Knowledge of design patterns, composition and object-oriented development.
Experience working with APIs, both integrating a third-party API and creating your own when necessary. Oath, Facebook, Twitter, Google API experience preferred. Ability to build custom EST APIs.
Experience designing relational databases and queries.
Experience in Memcache, Redis or a similar caching technology.
Experience integrating PHP into a full stack environment. Ability to write some JS/HTML/CSS.
Advanced knowledge of building Content Management Systems, either from your own design or from frameworks using Code Igniter.
DESIRED QUALIFICATIONS:
Additional advanced JavaScript experience is strongly desired.
Experience with build systems such as Grunt/Node.js, Google Closure, or ANT.
Linux shell scripting
Some experience with Node.js, or Python
Experience writing unit tests for your work
Detailed portfolio that clearly demonstrates your current abilities. A decade of experience is less important than a functional portfolio with excellent examples.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon