Director Of Engineering

Requirements:

• Should have sound knowledge of PHP, MySQL, JQuery & javascript.
• Should know MVC framework Yii/Yii2
• Knowledge of mobile app APIs, JSON, etc.
• Knowledge of version control systems like GIT is a plus.
• Strong analytical and problem-solving skills.
• Troubleshoot and fix any issues relating to PHP programs.

Highlights:

• Working 5 days a week.
• Group Health Insurance for our employees.
• Work with a team of 200+ excellent engineers.
• Extra Compensation for Night Shifts.
• Additional Salary for an extra day spent in the office.
• Lunch buffets for all our employees.
• Yearly and quarterly awards with CASH amount, Dinner coupons, etc
• Team Dinners on Project Completion.
• Festival celebration, month end celebration and much more.

Key Responsibilities:

 Taking ownership of customer issues reported and seeing problems through to resolution

 Understand, interpret, reproduce, and diagnose issues reported by the customers.

 Researching, troubleshooting and identifying solutions to resolve product issues

 Should be able to handle voice calls, emails and online web sessions with the customer as part of technical troubleshooting

 Should exhibit patience and empathy while working with customer with an aim to drive positive customer experience

 Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

 Following standard procedures for submitting tickets to the engineering team for further investigation of unresolved issues

 Contributing actively towards knowledge base articles

 Adherence to strict SLA’s

 Ready to work in early morning, general and afternoon shifts, including weekends, on rotation basis

 Should demonstrate an aptitude and appetite for learning newer technologies while expanding on the core knowledge

 The engineer should be available to work in the late evening shift (4pm - 1am) if required.

Primary skills:

 3-8 years of relevant experience.

 Strong technical knowledge on:

• Cloud Technologies – AWS, Azure etc.
• Databases – SQL, Oracle, MySQL etc.
• Operating Systems – Linux, Windows etc
• Networking – Basic networking concepts and troubleshooting
•  Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience with REST and SOAP calls.

 Excellent communication skills – English written and verbal

 HTTP technology and principles, including REST and SOAP principles (Required)

 JSON & XML Data formats (required)  Javascript Regular Expression (Good to have)

 Good understanding of networking protocols and applications (TCP/IP, proxies, load balancing, firewalls, etc.) (Required)

 Working knowledge of database technologies and SQL (Required)

 In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus, but not required)

 Strong analytical and logical reasoning for technical troubleshooting

 Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.

 Should be a team player who keeps team’s success before individual achievements

 Knowledge on data integration (Informatica/ Mulesoft)

• Strategizing & executing to improve Key Retention Metrics i.e Repeat Rate, % of Repeat Revenue, Revenue Per Customer, etc.
• Analyzing Regular Customer Cohort Performance, both on a product & company level.
• Developing the product subscription business on the website.
• Build retention marketing campaigns based on customer segmentation.
• Drive User Engagement in Lower Funnels using user engagement platforms
• Build the Customer Loyalty Programme for the brand.
• Creating Email & Marketing Strategy to increase repeat rate & overall basket size.
• Profiling Key Customer Groups Regularly
• Conducting Survey & Research to better understand Repeat Customer Behaviour & Habits
• Analyze and track performance - activation, engagement, retention and churn data analyzing experience is required.

• Candidate should be able to write the sample programs using the Tools (Bash, PowerShell, Python or Shell scripting)
• Analytical/logical reasoning
• GitHub Actions
• Should have good working experience with GitHub Actions
• Repository/Workflow Dispatch, writing reusable workflows, etc
• AZ CLI commands
• Hands-on experience with AZ CLI commands

About Us

Instavans is a Logistics tech startup focused on the development of SaaS products for the Road Trucking industry. Instavans has built and rolled out SmarTruck™, a SaaS based TMS with a private marketplace. SmarTruck has customers in India & the MENA region and is poised to enter Latam and Sub-saharan Africa.

The company’s innovative go-to-market plan involves working with large Shippers and 4PLs (Fourth Party Logistics Service Providers) to synergistically bring their Carriers on board.

We are looking for people to help us supercharge our growth, while we continue to embody the values that have got us so far already. As we are a rapidly growing company you will gain exposure to all areas of the platform, understanding the key success drivers at an engineering team and gaining invaluable experience for your future career. Success in this role will lead to opportunities for growth across the entire engineering team with significant scope for future development.

We have openings in Frontend (Angular 8+), Backend(Node.js), Android (Kotlin) and QA (Automation)

As a Software Engineer at Quince, you'll be responsible for designing and building scalable infrastructure and build applications to solve some very interesting problems in the logistics and finance tech space.

Responsibilities:

• Design and architect solutions on the cloud for various business problems with workflow efficiency and scale in mind.
• Be on the forefront with the business team to learn, understand, identify and translate function requirements into technical opportunities.
• End-to-end ownership - from scoping the requirements to the final delivery of the solution with keen eye to details and quality.
• Build and improve logistics components for this innovative M2C supply-chain model.
• Build and maintain scalable ETL data pipelines.

Requirements:

• Bachelors/Masters/PhD in Computer Science or closely related subject.
• 1-5 years of experience in building software solutions.
• Good at data structures and their practical applications.
• Proficiency in Kotlin, Java, Python.
• Experience in deploying and maintaining applications on cloud platforms (Ex: AWS, Google cloud).
• Proficiency with SQL and databases - relational and/or nosql (Snowflakes, AWS RedShift, etc).
• Experience with messaging middleware such as Kafka is good to have.

We are looking for a person that is a skilled full-stack iOS mobile app developer, is fun and inspiring to work with, and is passionate about our mission. There are a lot of opportunities to further develop your own skills through future enhancements. Experience in the respective profile is required but the willingness to learn in a fast-paced environment is a must.