Business Development Executive

At Axis BPO Process, we are actively recruiting individuals who are passionate about customer care and sales to join us as Tele Sales - Customer Care Executives. This role is ideal for fresh graduates looking to develop their skills in a dynamic and supportive environment. As a Tele Sales - Customer Care Executive, your primary responsibilities will include:

-Handling Inbound Calls: Providing personalized assistance to customers, addressing their inquiries, and ensuring their needs are met effectively.

-Cross-Selling**: Promoting additional products and services to enhance customer satisfaction and increase sales revenue.

-Record Keeping**: Maintaining accurate and detailed records of customer interactions and transactions to track progress and improve service delivery.

-Adherence to Policies**: Ensuring strict adherence to company policies and procedures related to customer care and sales processes.

This position offers an excellent opportunity to gain valuable experience in customer relationship management and sales techniques. If you are motivated by delivering exceptional customer service, possess strong communication skills in English and Hindi, and thrive in a collaborative team environment, we encourage you to apply. Join Axis BPO Process and embark on a fulfilling career journey where your contributions will make a significant impact on customer satisfaction and business growth..

Job Description

We are seeking a skilled DevOps Specialist to join our global automotive team. As DevOps Specialist, you will be responsible for managing operations, system monitoring, troubleshooting, and supporting automation workflows to ensure operational stability and excellence for enterprise IT projects. You will be providing support for critical application environments for industry leaders in the automotive industry. 

Responsibilities:

Daily maintenance tasks on application availability, response times, pro-active incident tracking on system logs and resources monitoring

Incident Management: Monitor and respond to tickets raised by the DevOps team or end-users. 

Support users with prepared troubleshooting Maintain detailed incident logs, track SLAs, and prepare root cause analysis reports.

Change & Problem Management: Support scheduled changes, releases, and maintenance activities. Assist in identifying and tracking recurring issues. 

Documentation & Communication: Maintain process documentation, runbooks, and knowledge base articles. Provide regular updates to stakeholders on incidents and resolutions. 

Tool & Platform Support: Manage and troubleshoot CI/CD tools (e.g., Jenkins, GitLab), container platforms (e.g., Docker, Kubernetes), and cloud services (e.g., AWS, Azure).

Requirements:

DevOps Skillset: Logfile analysis /troubleshooting (ELK Stack), Linux administration, Monitoring (App Dynamics, Checkmk, Prometheus, Grafana), Security (Black Duck, SonarQube, Dependabot, OWASP or similar)

Experience with Docker.

Familiarity with DevOps principles and ticket tools like ServiceNow.

Experience in handling confidential data and safety sensitive systems

Strong analytical, communication, and organizational abilities. Easy to work with.

Optional: Experience with our relevant business domain (Automotive / Manufacturing industry, especially production management systems). Familiarity with IT process frameworks SCRUM, ITIL. 

Skills & Requirements

DevOps, Logfile Analysis, Troubleshooting, ELK Stack, Linux Administration, Monitoring, AppDynamics, Checkmk, Prometheus, Grafana, Security, Black Duck, SonarQube, Dependabot, OWASP, Docker, CI/CD, Jenkins, GitLab, Kubernetes, AWS, Azure, ServiceNow, Incident Management, Change Management, Problem Management, Documentation, Communication, Analytical Skills, Organizational Skills, SCRUM, ITIL, Automotive Industry, Manufacturing Industry, Production Management Systems.

Primary Responsibilities

• Develop and execute comprehensive digital marketing strategies to drive brand awareness, lead generation, and customer acquisition.
• Manage and optimize digital marketing channels such as search engine optimization (SEO), pay-per-click (PPC) advertising, email marketing, social media marketing, and content marketing.
• Analyze and interpret digital marketing metrics and performance data to identify trends, insights, and areas for improvement.
• Plan, implement and measure experiments and conversion tests.
• Collaborate with cross-functional teams, including marketing, design, and development, to ensure cohesive and integrated digital marketing campaigns.
• Stay up-to-date with the latest digital marketing trends, tools, and best practices, and proactively implement innovative strategies to maximize results.
• Monitor and manage digital marketing budgets, ensuring optimal allocation and ROI.
• Oversee the development and maintenance of the company’s website and ensure it is optimized for user experience and search engine visibility.
• Evaluate and recommend digital marketing platforms, technologies, and vendors to enhance marketing efforts.

These responsibilities are critical in driving the organization’s digital marketing efforts and achieving strategic marketing goals.

Additional Responsibilities

In addition to the primary responsibilities, a digital marketing manager may also be responsible for:

• Managing and leading a team of digital marketing specialists, providing guidance, mentoring, and performance evaluation.
• Conducting market research and competitor analysis to identify opportunities and develop targeted marketing campaigns.
• Collaborating with sales teams to align marketing strategies with sales objectives and support lead nurturing and conversion.
• Overseeing the management and optimization of digital advertising campaigns, including budget allocation, ad copy creation, and performance monitoring.

These additional responsibilities may vary based on the organization’s needs and the digital marketing manager’s capabilities.

• Writing scalable, robust,, testable, efficient, and easily maintainable code

• Translating software requirements into stable, working, high performance software

• Playing a key role in architectural and design decisions, building toward an efficient micro services distributed architecture

• (Add other relevant responsibilities here)

• Strong knowledge of Go programming language, paradigms, constructs, and idioms

• Knowledge of common Goroutine and channel patterns

• Experience with the full site of Go frameworks and tools, including:

  • Dependency management tools such as Godep, Sltr, etc.
  • Go’s templating language
  • Go’s code generation tools, such as Stringer
  • Popular Go web frameworks, such as Revel
  • Router packages, such as Gorilla Mux

• Ability to write clean and effective Godoc comments

• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)

We are urgently looking for a Zoho Creator developer to create business application. Must be an expert in Zoho Creator, Workflows and Deluge Scripting.  Must be able to work on projects without supervision. Must understand business process flow and business requirements to be implemented in Zoho Creator. Be able to create custom tools and scripts to automate manual business processes. Experience with 3^rd party integration.

Must have solid Zoho Creator experience and have developed large business applications. Will need to see proof of your work.

No chancers and do not waste time applying if you do not have the requisite experience and knowledge!