OPERATIONS EXECUTIVE

Customer Styling:

Assist customers in selecting outfits that align with their personal style, body type, and needs  

Offer suggestions on trends, colors, patterns, and accessories to create a cohesive look

2  Product Knowledge:

Maintain in-depth knowledge of the store's inventory, including new arrivals and current promotions  

o  Be well-versed in fabrics, garment care, and styling options for different pieces  

3.    Visual Merchandising:

o   Ensure the store's presentation aligns with current trends and seasonal themes  o      Work with the team to create visually appealing displays that attract and inspire customers  

4.    Customer Relationship Management:

o   Build lasting relationships with customers, understanding their style preferences for future recommendations  

o   Follow up with regulars on upcoming launches or promotions that may interest them  

5.    Sales Goals:

o   Drive sales by creating a seamless shopping experience and encouraging addons or complete looks  

     Meet personal and store sales targets by promoting items effectively  

Internship: Customer Support (WhatsApp, Freshdesk, Freshchat)

We are looking for a customer support intern who can assist users, resolve queries, and build strong relationships. The role requires empathy, patience, and the ability to convert free users into paying customers.

Responsibilities:

• Handle customer queries on WhatsApp, Freshdesk, and Freshchat
• Provide clear, empathetic, and solution-focused responses
• Assist users with platform navigation and troubleshooting
• Encourage users to upgrade to paid plans through effective communication
• Maintain records of interactions and share feedback with the team

Requirements:

• Strong communication skills (written and verbal)
• Empathy and problem-solving attitude
• Ability to multitask and manage multiple chats
• Interest in customer success and sales conversion

Skills

Good coding/problem solving skills and interest in learning new things will be the key. Time/Training will be provided to learn new technologies/tools.

3 or more years of experience in building web/mobile applications using the following languages

● HTML/CSS3, Complex Responsive Design Layouts, StyleX

● Typescript / JavaScript

● React / Vue / Angular

● Cordova / Ionic - Capacitor

● React ARIA, Antd

● eCharts, D3

● Axios / API integration

● Animations with Framer

● View Performance Optimisation

Responsibilities

● Writing good quality code with component framework using latest standards

● Themeable react components with different variations of the component

● Design mobile-based and web based features

● Work with other developers to ensure that the product is functional and visually

appealing.

● Ensure that the website is optimized for various devices.

● Stay up-to-date on emerging technologies and using adopt latest ones

Job Summary
Digital Marketing Executive will work with the Marketing team and be responsible for :
a)To Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
b)Design, build and maintain our social media presence
c)Collaborate with internal teams to create landing pages and optimize user experience
d)Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and c
Responsibilities and Duties

• Reviewing and analyzing client sites for areas that can be improved and optimized

• Preparing detailed strategy reports
• Identifying powerful keywords to drive the most valuable traffic
• Running PPC campaigns
• Writing powerful calls-to-action to convert visitors
• Email Marketing , Social Media Marketing, Content writing
• Filling websites and other content with effective keywords
• Writing effective SEO content for blogs, websites and social media accounts
• Developing link building strategies>
• Analysing keywords and SEO techniques used by competitors
• Keeping updated on both white hat and black hat SEO strategies to avoid stay within search engine guidelines
• Compiling and presenting SEO guidelines

  Qualifications and Skills
  Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
  Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
  Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
  Experience in setting up and optimizing Google Adwords campaigns
  Working knowledge of HTML, CSS, and JavaScript development and constraints
  Strong analytical skills and data-driven thinking
  Up-to-date with the latest trends and best practices in online marketing and measurement

  • Prior experience in content marketing, content growth and SEO
  • Working knowledge of search engine optimization practices
  • Outstanding ability to think creatively, strategically , and identify and resolve problems
  • Excellent verbal and written communication skill
  • Ability to work within a team and independently
  • Familiarization Google analytics
  • Experience with website optimization tools
  • Strong organizational, time management, and analytical skills
  • Should be independently able to create & handle all social media activities like Linkedin, FB, Twitter, Instgram etc.
  • Should be able to create content for posts, write blogs on our services & be able to write case studies & white papers.

• Execute social media design projects, while working closely with the content team.
• Design original pieces, including illustrations and infographics in line with trends in social media.
• Refine images, fonts, and layouts using graphic design software
• Apply typography techniques
• Video editing, reels edits and other related works like captioning videos
• Maintain brand consistency throughout all our marketing projects
• Liaise with marketing and design teams to ensure deadlines are met
• Keep track of new content and tools across social media platforms, analysing what's working and what's not.

• Paint by hand and use drawing applications to design original graphics

• Work experience as a Designer intern, Graphic Designer, or similar role if any
• Portfolio of completed design projects
• Hands-on experiences with image editing software, like Photoshop and Adobe Illustrator
• Proficient in design software (e.g. InDesign, Figma and Balsamiq)
• Strong aesthetic knowledge with the ability to combine various colors, fonts, and layouts
• Attention to visual details
• Ability to meet deadlines and collaborate with a team
• BSc degree in Design, Visual Arts or relevant field if any.