software development engineer at test ( SDET ) CONTRACT

Job Description: Head – Pre-Sales

Location: Chennai

Experience: 12–15 years

Reporting To: Head – Sales & Marketing

Role Objective - lead and scale the pre-sales engine to drive qualified lead generation, conversion readiness, and seamless handover to sales — ensuring speed, quality, and consistency in customer engagement across all projects.

Key Responsibilities

1. Lead Management & Conversion Engine

Own end-to-end lead lifecycle (inbound, outbound, digital, channel partners)

Design and optimize lead qualification frameworks

Ensure speed-to-lead and response SLAs are met consistently

Drive lead-to-site visit and site visit-to-booking conversion improvement

2. Pre-Sales Operations & Process Excellence

Build and standardize pre-sales SOPs, scripts, and workflows

Establish call quality frameworks and audit mechanisms

Drive CRM discipline, data hygiene, and funnel visibility

Ensure zero leakage across the funnel

3. Team Leadership & Capability Building

Lead, hire, and scale high-performing pre-sales teams

Set daily/weekly targets and performance metrics

Coach team on objection handling, product pitch, and closure readiness

Drive a performance culture (not activity-based, outcome-based)

4. Marketing Alignment & Campaign Effectiveness

Work closely with marketing to improve lead quality

Provide real-time feedback on campaign performance

Influence targeting, messaging, and channel mix

5. Customer Experience & Engagement

Ensure consistent and high-quality first interaction experience

Design structured follow-up journeys

Minimize lead drop-offs and improve customer responsiveness

6. Analytics & Reporting

Track and report:

Lead source effectiveness

Conversion ratios (stage-wise)

Cost per qualified lead

Build predictive insights for demand and conversion trends

Key Metrics (KPIs)

Lead-to-site visit conversion %

Site visit-to-booking conversion %

Speed-to-lead (TAT)

Lead aging & follow-up adherence

Cost per qualified lead

CRM data accuracy %

Team productivity (per executive)

Must-Have:

12–15 years in real estate pre-sales / inside sales

Strong exposure to residential projects (apartments/villas/plots)

Proven track record of handling high-volume lead funnels

Hands-on experience with CRM systems (Salesforce, Zoho, etc.)

Strong team handling (10–30 members)

Good-to-Have:

Experience in digital-first lead environments

Exposure to channel partner ecosystems

Analytical mindset with data-driven decision making

JOB DESCRIPTION

Customer Support - Patient Calling (US Healthcare) Responsibilities: •

Patient calling representatives address patients' concerns about their accounts • Help with billing issues and negotiate to collect unpaid debt • Their duties include creating payment plans and taking patients' payments • When a patient's account has an overdue balance, the patient account representative calls the patient to discuss recovering the payment • Good phone communication skills help working with patients and clearly explaining policies and details. Desired Candidate Profile: • Experience in AR calling is an added advantage • Excellent verbal and written communication skills • Good knowledge in MS Excel and word • Flexible with Night shift timings • Adaptability and willingness to go the extra mile when needed.

EXPERTISE AND QUALIFICATIONS

Competencies required • Basic Computers • Analytical • Excellent Written and Verbal communication •

Domain Venue: Starmark Software Pvt Ltd. Starmark Camelot, No. 6, 1st Main Road, KIADB Export Promotion Industrial Area, Whitefield, Bengaluru/Bangalore - 560066, Karnataka, India

Job role: Key Account Manager

Location: Bangalore & Mumbai

Experience Required: 12–14 years

About the Role: We are seeking a dynamic and experienced Key Account Manager to drive strategic growth and manage relationship for Banking and Fintech domain.

The ideal candidate will have a strong background in leadership, account management, and consultative selling, with a proven ability to align IT services with client needs and build long-term partnerships.

Key Responsibilities:

• Build and strengthen relationships with the strategic accounts in the Banking and fintech domain by aligning IT solutions with their needs and finding opportunities to increase revenue.

• Develop and execute strategic account plans tailored to client needs.

• Collaborate with cross-functional teams to ensure seamless delivery and client satisfaction.

• Conduct regular business reviews to identify upselling, cross-selling, and partnership expansion opportunities.

• Lead account mapping, connect with key decision-makers, and facilitate client visits to build a strong pipeline.

• Drive client satisfaction and foster long-term partnerships for sustained growth

Skills & Qualifications:

• Education:

o Bachelor's degree in Engineering.

o MBA in Sales & Marketing (preferred).

• Extensive experience in managing accounts in Banking and Financial services domain.

• Proficient in risk analysis, effort estimation, cost estimation, and budget/resource management.

• Strong expertise in working with enterprise customers, engaging in consultative selling, and nurturing client relationships.

• Proven ability to develop and execute account and territory plans to expand customer base.

• Skilled in managing sales pipelines, assessing opportunities, and driving transactions to closure.

• Adept at understanding client requirements, providing tailored solutions, and ensuring client satisfaction and retention.

• Strategic thinker with strong techno-commercial acumen and excellent interpersonal and negotiation skills

• Crafting the performance marketing strategy for the company and managing the overall online marketing calendar around the same
• Managing all online properties of the brand
• Measuring ROI and a set of other KPIs, based on in-depth analysis of standard digital metrics
• Liaising with multiple agencies, as well as internal offline and traditional marketing teams to devise and execute innovative marketing campaigns throughout the year
  
  

• 5+ years experience in Digital Marketing with experience in Digital Advertising, Website Management, Lead Generation, and/or Lifecycle Marketing
• Experience with problem-solving and analytical skills including conducting qualitative and quantitative research, analyzing data, data visualization, developing hypotheses, synthesizing insights & recommendations
• Experience with digital and web analytics and data tracking tools (e. g., Google Analytics, ) and SQL
• Website management and technology experience including CMS, HTML, CSS, and Javascript
• Experience leading and managing SEO/SEM, marketing database, email, social media, and/or display advertising campaigns
• Experience using various Facebook Interfaces: Ads Manager, Power Editor, Business Manager, Page Insights
• Experience with ad serving tools and DSPs (e. g., DoubleClick, Adobe Advertising Cloud)
• Experience working both strategically as well as in an executional capacity to build and deploy the campaign
• Experience presenting ideas to several stakeholders at once
• Experience collaborating and coordinating with internal and external cross-functional teams
• Experience with digital marketing and digital measurement latest trends and best practices

Key Responsibilities

• Write clean, testable code using .NET programming languages
• Test and debug various .NET applications
• Deploy fully functional applications
• Upgrade existing applications
• Document development and operational procedures

Technical Competencies

• Understanding of object oriented programming concepts, design patterns and SOLID principles
• Must have hands on experience with C#, ASP.NET, MVC, Windows Services, .NET Entity Framework, SQL Server/T-SQL, IIS and related technologies
• Understanding of REST APIs and WCF
• Understanding of modern techniques such as Responsive Web Design, LINQ, Dependency Injection and Design Patterns
• Must have hands on experience of web client technologies inclusive of HTML5, CSS3, JavaScript, AJAX, JSON and JQuery
• Knowledge of various industry standard development practices (Agile methodology, OOD, TDD, BDD)
• Must have hands on experience of tools to enable SDLC (TFS, Visual Studio, etc.

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