.Net Application support analyst

Role Overview

We are looking for an experienced .NET Support Engineer with strong technical expertise in .NET technologies, SQL queries, and L1/L2 production support. The candidate should have experience troubleshooting production issues, resolving application defects, and ensuring smooth application operations.

Key Responsibilities

• Provide L1 and L2 application support for .NET-based applications.
• Monitor application performance and ensure system availability.
• Troubleshoot and resolve production issues within defined SLAs.
• Analyze application logs, errors, and exceptions to identify root causes.
• Write, execute, and optimize SQL queries for data validation and troubleshooting.
• Perform debugging and basic code-level analysis of .NET applications.
• Handle incident management, problem management, and service requests.
• Coordinate with development, database, and infrastructure teams for issue resolution.
• Prepare RCA (Root Cause Analysis) reports for recurring production issues.
• Ensure timely resolution of tickets and maintain proper support documentation.

Mandatory Technical Skills

• Strong experience in .NET / .NET Framework.
• Good knowledge of SQL queries and database troubleshooting.
• Hands-on experience in L1 and L2 application support.
• Strong debugging and troubleshooting skills.
• Experience handling production incidents.

Good-to-Have Skills

• Relevant production support experience.
• Experience working in an enterprise application support environment.
• Knowledge of incident, problem, and change management processes.
• Experience working with monitoring and ticketing tools.

Job Description – .NET Support Engineer

Location: Hyderabad

Experience: 6+ Years

Interview Mode: Virtual / Face-to-Face (At least one round will be F2F)

Notice Period: Immediate Joiners Preferred

Role & Responsibilities

• Provide L1 and L2 application support for .NET-based applications.
• Monitor, troubleshoot, and resolve application-related issues in production environments.
• Perform application debugging, root cause analysis (RCA), and issue resolution.
• Write, execute, and optimize SQL queries to investigate and resolve database-related issues.
• Handle incident management, service requests, and production support activities.
• Identify application errors, performance bottlenecks, and recurring issues.
• Coordinate with development, infrastructure, and business teams to resolve technical issues.
• Ensure timely incident resolution while meeting SLA requirements.
• Maintain support documentation, incident reports, and knowledge base articles.
• Support application deployments, releases, and post-deployment activities.

Preferred Candidate Profile

• 6+ years of experience in .NET Development and Application Support.
• Strong knowledge of C#, .NET Framework / .NET Core.
• Hands-on experience in L1 and L2 application support.
• Strong SQL query-writing and database troubleshooting skills.
• Experience in production support and application monitoring.
• Good understanding of incident management and ticketing processes.
• Experience in application troubleshooting, debugging, and root cause analysis.
• Strong analytical and problem-solving skills.
• Good communication and stakeholder management skills.
• Immediate joiners or candidates with a short notice period are preferred.

Perks and Benefits

• Opportunity to work on enterprise-level .NET applications.
• Exposure to application support and production environments.
• Opportunity to work with cross-functional technical teams.
• Career growth and learning opportunities.

We have an urgent requirement for a .NET Support Engineer. Kindly share suitable profiles matching the below criteria at the earliest.

Requirement Details:

• Mandatory Skills: .NET, SQL Queries, L1 & L2 Support
• Good-to-Have Skills: Relevant production support experience
• Experience: 6+ Years
• Location: Hyderabad (HYD)
• Budget: Up to 20 LPA
• Interview Process: Virtual / F2F ( Any 1 round F2F )
• Notice Period: Immediate Joiners Preferred

Additional Remarks: Candidates should have strong experience in application support, troubleshooting, incident management, and SQL query handling.

• Role: .NET Support Engineer
• Experience: 6+ Years
• Location: Hyderabad
• Notice Period: Immediate Joiners Preferred
• Interview Process: Virtual / Face-to-Face (At least one round F2F)

Mandatory Skills:

• Strong experience in .NET, ASP.NET and C#.
• Hands-on experience with SQL Server and SQL query writing, execution and troubleshooting.
• Experience in L1 and L2 Application Support.
• Experience in Production Support and application maintenance.
• Strong troubleshooting, debugging and incident resolution skills.
• Experience in Incident Management and Root Cause Analysis (RCA).

Position Summary

We are seeking a Mid-Level .NET Developer to design, develop, and support enterprise applications. The ideal candidate has strong experience with .NET, SQL Server, REST APIs, and Azure, and enjoys building scalable, high-quality software in a collaborative Agile environment.

Responsibilities

 Design, develop, test, and maintain .NET applications and RESTful APIs.

 Develop and optimize SQL Server databases, stored procedures, and queries.

 Troubleshoot and resolve application issues while ensuring high performance.

 Collaborate with business analysts, QA, and cross-functional teams.

 Participate in code reviews and follow secure coding and development best practices.

 Support Azure-hosted applications and CI/CD deployment processes.

Qualifications

 4–7 years of hands-on experience with C#, .NET Core/.NET, ASP.NET, and Web APIs.

 Strong experience with SQL Server and T-SQL.

 Experience with Azure services and Azure DevOps.

 Proficiency with Git, REST APIs, and object-oriented design principles.

 Experience working in Agile/Scrum environments.

 Strong analytical, communication, and problem-solving skills.

Preferred Skills

 Experience with microservices, Azure Functions, Docker, or Kubernetes.

 Familiarity with React, Angular, or Blazor is a plus.

Education: Bachelor's degree in Computer Science, Engineering, or a related field (or

equivalent experience).

Experience and Required Skill Sets: 

1      Solid experience in software design and development using Microsoft ASP.NET framework, C#, Visual Studio, and in writing clean, readable, and easily maintainable code

2      5+ years of experience in WCF, WPF, VB.NET, SQL Server, JQuery, Angular 10 and above.

3      5+ years of experience in developing highly scalable REST/Web APIs

4      5+ years of experience in developing highly efficient SQL/NoSQL Queries

5      5+ years of experience in Relational and Document databases

6      Strong understanding of object-oriented programming and possess strong fundamental design principles for building a scalable application.

7      Experience in using the MVC framework, working knowledge in APIs, and Service Oriented Architecture

8      Strong understanding of object-oriented programming and possess strong fundamental design principles for building a scalable application.

9      Experience in Angular version 10 and above is required 

10   Expert in SQL programming & Database Design (Stored procedure, Function, Trigger, Constraints, Replication) 

11   Strong ability in HTML and JavaScript (AJAX, DOM)

12   Development experience with data integration technologies including REST, SOAP, JSON, XML

13   Expertise in programming and usage of any unit testing framework. Expertise in integration testing and continuous integration.

14   Experience working in a DevOps environment will be an added advantage.

Responsibilities: 

•       Ability to create complex, enterprise-transforming applications that meet and exceed client expectations. 

•       Responsible for the bottom line. Strong project management abilities. Ability to encourage the team to stick to timelines.

•       Follow best-in-class coding practices and review the solutions vis-à-vis the requirements and technical specifications.

•       Should demonstrate strong client interfacing capabilities like emails and calls with clients in the US/UK

Non - negotible skills

1 . L2 Application support - they are expecting people to have pure application support experience rather than who is having more production support those they will reject the profile

2 . SQL - Who is having handson experience in SQL , Writing complex queries , Troubleshooting , Identifying bugs etc...

3 . Customer / client interactions - People who are having client and customer communication especially if it is with international clients with good communication