.Net Application support analyst

Job Summary

We are looking for an experienced L2/L3 Support Analyst / Engineer to provide advanced technical support, troubleshoot complex application and cloud issues, perform root-cause analysis, and ensure platform stability across modern digital, data, AI, and Microsoft Azure environments. The role requires strong problem-management capabilities, ownership of critical incidents, effective escalation handling, and collaboration with development and infrastructure teams.

Key Responsibilities

• Provide L2/L3 technical support for business-critical applications and platforms.
• Perform advanced troubleshooting, incident diagnosis, root-cause analysis, and resolution of complex technical issues.
• Manage and resolve P1/P2 incidents, service disruptions, and recurring production issues within agreed SLAs.
• Perform problem management, identify recurring issues, and implement permanent corrective actions.
• Support and troubleshoot Sitecore XM Cloud / Experience Edge, Next.js, Vercel, React Native, and Dynamics 365 CE/Dataverse environments.
• Troubleshoot APIs, Azure API Management, Azure Integration Services, and related integration issues.
• Provide support for Microsoft Fabric, Power BI, Azure AI, and Azure-based data services.
• Monitor and troubleshoot applications hosted on Azure Kubernetes Service (AKS) and Azure App Service.
• Use Azure Monitor, Application Insights, Log Analytics, and Microsoft Sentinel for monitoring, diagnostics, alert analysis, and security-related troubleshooting..
• Prepare and maintain RCA, problem records, knowledge articles, troubleshooting guides, and operational documentation.
• Support knowledge transfer and mentor L1/L2 support teams on complex technical issues.
• Ensure application availability, reliability, performance, and overall platform stability.

Preferred Profile

• 6–8 years of experience in application production support / L2-L3 support / cloud application support.
• Hands-on experience supporting complex Azure-based digital applications and integrations.
• Experience working with enterprise ITIL processes, including Incident, Problem, Change, and Knowledge Management.
• Strong communication skills with the ability to interact with technical and business stakeholders.

Here’s the .NET Developer with Angular version in the same format and style:

🚨 Hiring: .NET Developer with Angular | .NET Core + Angular

We are looking for experienced .NET Developers with Angular to join our team!

🔹 Experience: 4.5 to 9 Years

🔹 Skill Set: .NET Developer with Angular

🔹 Locations: Hyderabad / Bangalore / Pune / Chennai

🔹 Notice Period: Immediate to 15 Days Joiners preferred

🔹 Passport: Mandatory

🔹 Mode of Work: Hybrid – 4 Days Work From Office

Required Skills:

🔹 Strong experience in .NET / .NET Core development

🔹 Good hands-on experience with Angular

🔹 Experience in developing and maintaining web applications

🔹 Strong knowledge of C# and .NET Core

🔹 Good understanding of Angular, TypeScript, HTML, and CSS

🔹 Hands-on experience with REST API development and integration

🔹 Good knowledge of SQL and database concepts

🔹 Experience with application development, debugging, integration, and performance optimization

🔹 Understanding of software development life cycle (SDLC)

🔹 Good understanding of Agile/Scrum methodologies

🔹 Strong problem-solving and communication skills

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If you want, I can also make a shorter, more attractive recruiter-style version for LinkedIn.

Requirements:

• Exp with C#, . NET framework, MVC, WebAPI, Res API LINQ, Entity Framework.
• Exp with JavaScript frameworks like JQuery, Angular, React etc. will be preferable.
• Understanding of design patterns and design principals, object programming.
• Exp with TDD.
• Knowledge of Agile methodology and JIRA.
• Exp in database development preferable on MS SQL Server.
• Experience with. NET Core will be advantageous.
• Participate in all the phases of SDLC.