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Job Title: Hotel Operations Executive
Location: Gurgaon (Sector 32)
Shifts: Rotational
Requirements:
1+ years of experience in hotel reservations, operations, or customer service.
Strong communication, coordination, and problem-solving skills.
Familiarity with OTA systems is a plus.
Job Summary:
EaseMyTrip is hiring a Hotel Operations Executive to manage post-booking activities like modifications, cancellations, and customer support. The role involves coordinating with hotels, resolving issues, and ensuring a seamless guest experience.
Key Responsibilities:
Handle post-booking queries, changes, and cancellations.
Coordinate with hotels for confirmations and issue resolution.
Support customers via calls, emails, and chats.
Manage escalations, refunds, and payment discrepancies.
Maintain accurate booking records and streamline processes.
● Driving new features from user research to production by working closely with designers
and AI engineers.
● Developing and implementing highly responsive user interface components using React
concepts.
● Writing application interface codes using JavaScript following React.js workflows.
● Develop a flexible and well-structured frontend architecture along with the APIs to
support it.
● Demonstrate knowledge in front-end performance and emerging standards while
promoting best practices to push the limits of what a browser and devices can do.
● Reviewing application requirements and interface designs.
Technical Skills:
● In-depth knowledge of JavaScript and React concepts, excellent front-end coding
skills, and a good understanding of progressive web applications.
● Must have: HTML5, CSS3, JavaScript, React tools including React.js, Webpack,
Enzyme, Redux, Flux, GIT, HTTP(s), Terminal, Build Tools, State Management, Type
Checkers, Form Helpers, Routing, REST API, GraphQL, Utility Libraries,
Internationalization, Server-Side Rendering, and Backend Framework Integration.
● Experience with browser-based debugging and performance testing software.
● Performance tuning, improvement, balancing, usability, automation, and committing
changes continuously to leverage test-driven techniques in development (BDD/TDD).
● Good to have – ionic, next js.
Minimum Qualifications:
● 2**+ years of experience** building and maintaining production-grade software using
modern programming frameworks.
● 2+ years of experience in using SPA frameworks like React for production-grade web
apps.
● Understand the pros and cons of client-side caching and edge caching
● Familiarity with SQL and database abstractions.
● Well versed with design patterns, writing reusable code/modules
● Ability to quickly learn new frameworks/technologies and move across the stack when
necessary
● Bachelor's Degree in Computer Science or related field.
Organisation: A Fintech startup in Mumbai.
Responsibilities:
● Work in close coordination with senior management to define strategy and targets for FI Partnerships
● Develop the pitch, collateral, presentations and other supporting material to adequately demonstrate risk/reward for the Financial Institution partners
● Generate leads pipeline (inbound and outbound) and implementation plan
● Lead and prepare presentations to Financial Institutions
● End to end management of the process for acquiring partners for the platformincluding conclusion of commercials, legal agreement, system integration etc
● Coordination with internal teams like Legal, Credit Risk, Product etc and with external teams of the Bank or Financial Institutions
● Progressively reduce financing cost profile across the platform and NBFC
● Work on arranging for debt funds for the NBFC from other Financial Institutions
● Work with Banking partners to actively participate in joint marketing and other efforts to drive customers both from open market and existing customers of thepartner
● Work with the external stakeholders to develop products and new markets, identifybusiness opportunities
● Track and improve on conversion from leads to closure
● Manage relationships and help resolution of issues in case of any with the Financial Institutions &Regular reporting of performance
● Develop deep relationships with Financial Institutions like Banks, NBFCs etc
Education: Tier1/ Tier 2 college candidates preferred.
Qualifications: knowledge of financial products (esp lending and credit) and regulatory environment
Ideal Experience in an NBFC, Bank (preferably on corp banking sales) or FI business development role in other Fintech companies
restaurants and have it delivered to their provided addresses.
Responsibilities:
- Collaborate with internal stakeholders to set communications calendar, creative strategy, and content promotions
- Build customers segments and communication campaigns along customer journeys
- Set, track, and improve key metrics within SMS, email, in-app message and push notification channels
- Identify opportunities to increase retention and lifetime value; plan, direct, and execute marketing programs that achieve those goals
- Plan, implement and track A/B and multivariate tests for transactional, triggered, and marketing mailings Code, test, and implement marketing promotions and campaigns
- Lead efforts for cross-promotion and marketing of new Zolve products across applicable audiences
- Stay current with industry innovations, trends, and best practices across functional areas
- Ensure customer data policies and Zolve's privacy policy are enforced
Requirements:
- 2-5 years of relevant work experience ideally in a fintech/payments/E-commerce/ tech environment with strong growth and analytics background
- 2+ years experience in maintenance & management of CRM platforms (customer.io //CleverTap experience is a bonus)
- MBA or equivalent post-graduation, with at least two years of experience in digital marketing in B2C company
- Strong understanding of advertising tools like AdWords, Facebook Business Manager, Adobe AdCloud.
- Experience with/understand fundamentals of brand building and marketing i.e. audience mapping, positioning, media planning/media mix etc.
- Excellent written and verbal communication skills
- Prior startup experience is a plus
The location is Bangalore
- Writing, editing and publishing engaging, compelling and trending posts for social media networks (e.g. Facebook, Instagram, Linkedin and Twitter)
- Proofread the content for grammar, punctuation and spelling.
- Create monthly content calendars and take approval from clients.
- Maintain content hygiene of the social media pages.
- Tracking and reporting on social media insights (e.g. traffic, engagement, conversion rates, shares etc.)
- You will be responsible for establishing and nurturing strong relationships with clients. This involves regular communication, understanding their needs
Requirements
- Experience: Fresher
- Ability to create innovative social media content, supported by relevant images and videos
- Creative thinking and Creative Writing skills.
- Proficiency in English
- Strong verbal as well as written communication skills
- Exceptional time-management and organizational skills
- A keen eye for details
Job Type: Fresher
Salary: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Morning shift
Expected Start Date: 17/04/2023
Responsibilities-
- Design and build applications for the iOS platform
- Ensure the performance, quality, and responsiveness of applications
- Collaborate with a team to define, design, and ship new features
- Identifying potential problems and resolving application bottlenecks.
- Fixing application bugs before the final release.
- Publishing application on App Store.
- Maintaining the code and atomization of the application.
- Designing and implementing application updates.
Skills-
- Proficient with Swift, Xcode, and Cocoa Touch.
- Experience with offline storage, threading, and performance tuning
- Familiarity with RESTful APIs to connect iOS applications to back-end services
- Knowledge of other web technologies and UI/UX standards
- Understanding of Apple’s design principles and interface guidelines
- Knowledge of low-level C-based libraries is preferred
- Familiarity with cloud message APIs and push notifications
Location: Indore
Immediate Joiners are preferred.
Company website- www.clarigoinfotech.com








