
What you will do:
- Growing industry vertical revenue
- Being the P&L owner for industry vertical
- Being the face of company for existing clients
- Owning the account by ensuring depth (by cross selling) and width (by geographic expansion) of business operations with clients
- Being a strategic consultant to industry vertical clients
- Managing higher escalations and preventing churn
- Ensuring timely collection of payments
- Ensuring business margins
- Managing a team of Regional Business Managers
Desired Candidate Profile
What you need to have:- Post Graduates from tier 1/2 management colleges
- 6-10 years of experience as Key Account Manager/National Manager in a B2B domain
- Proven track record in enhancing revenue through strategic initiatives
- Ability to manage conflicts and negotiate
- Multi-tasking capabilities

Similar jobs
Key Responsibilities:
- Identify potential clients through online research, LinkedIn, email campaigns, and other lead generation channels.
- Develop and execute outreach strategies via email, social media, and cold calling (if required).
- Build and maintain a pipeline of qualified leads for the sales team.
- Understand client requirements and promote our services effectively.
- Schedule meetings or demos for the sales team with potential clients.
- Maintain accurate records of leads and follow-ups using CRM tools.
- Collaborate with the marketing team to align lead generation with campaigns and content strategy.
Requirements:
- Strong communication and interpersonal skills.
- Ability to research and identify relevant leads and decision-makers.
- Familiarity with digital services like web design, mobile app development, and SEO.
- Self-motivated with a strong work ethic and target-oriented mindset.
- Basic knowledge of CRM tools (e.g., HubSpot, Zoho, or similar) is a plus.
- Bachelor’s degree in Marketing, Business, IT, or related field preferred.
Application Monitoring
Position Description
JD2 – SRE: Digital Channels Application Support
Experience: 6–9 years in Production Application Support / Site Reliability Engineering (Banking/Financial Services)
Work Model: 24x7 rotational shifts, ODC environment (no personal digital devices)
Responsibilities
Act as SRE for Digital Banking, Middleware, and Infra components.
Provide production support for Internet Banking, Mobile Banking, Cards, Payments, Digital Wallets, APIs.
Troubleshoot customer authentication flows (SSO, OAuth, 2FA, session management).
Lead and drive P1/P2 bridge calls, coordinating with app, infra, DB, and network teams.
Support API-driven integrations with third-party fintech/payment partners.
Perform proactive monitoring, certificate renewals, and infra health checks.
Enhance observability (Dynatrace, Logscale, Splunk, Grafana, Bigpanda, ThousandEyes).
Propose and implement automation solutions (Jenkins, Ansible AWX, Python, Shell) to reduce manual work.
Support release and deployment readiness for digital channels in ODC environment.
Conduct RCA for major incidents and recommend resilience & scalability improvements.
Monitor SLIs/SLOs for digital user experience (latency, availability, throughput).
Ensure security & compliance for API and digital banking platforms (SSL/TLS, PCI, fraud monitoring).
Partner with client stakeholders to maintain operational stability and high availability.
Collaborate with business stakeholders on banking-critical issues and ensure compliance with SLAs and regulatory standards.
Participate in DR drills, HA testing, and compliance audits.
Core Technologies (L2 / Deep Knowledge)
OpenShift (Kubernetes), Linux/Unix/Windows, Database, Networking, Middleware.
Common Tools (L1.5 – Awareness for All)
Bigpanda, Grafana, ThousandEyes, Splunk, ServiceNow, Jira, Confluence, Netcool, Siren, Glassbox.
Must Have Skills
Strong experience in Digital Banking & Middleware application support.
Hands-on experience with Internet/Mobile banking platforms, card services, and payment gateways.
Infra knowledge (servers, certificates, OS, networking).
Strong observability and monitoring (Dynatrace, Logscale, Splunk).
Incident management & RCA leadership, especially in client-facing bridge calls.
Strong Knowledge of ITIL processes (Incident, Problem, Change, Major Incident Management).
Awareness of banking compliance standards (PCI-DSS, SOX, InfoSec policies).
Ability to work under strict SLAs and regulatory environments.
Nice to Have
Kafka, VFaas, F5/Datapower, Akamai Control Center.
Salesforce (Apex), Pega, SharePoint.
Java, Node.js, JavaScript, Python, C#.
ETL, Hadoop, Teradata, Bigdata.
Evolven, Ansible AWX, CI/CD and automation (Jenkins, Ansible).
Location: Chennai
Requirements:
• Experience in system design and building IoT systems in resource and power constrained environments
• Proficient in C language on embedded platforms and familiarity with hardware design of embedded system is a plus
• Development on Linux Platform/RTOS with an emphasis on embedded device driver development, multi-threading, and firmware debugging
• Experience with mesh network or sensor network and communication
• Good understanding of multiple IoT platform components is essential
• Solid working knowledge using IoT hardware platforms, communication boards, and gateways
• Hands-on in internet protocols and software development using protocols including LoRA, Wi-Fi, BLE, ZigBee, NB-IoT, M2M,6LoWPAN, Ethernet etc.
• Expert hands-on proficiency in developing applications using one or more technology stacks
• Strong hands-on understanding of scalability, security, high availability, and operational requirements
• Sound and proven decision-making skills to influence the technology choice and implementation methodologies
• Hands-on in object-oriented programming principles, design patterns, and software architecture
• Good with rapid problem solving, a strong technical background, and passion for continuous improvement
• Must have had hands on experience with Connected smart products having Product and Application software, data and Cloud
• Must have intimate knowledge of tools and processes used for Product(firmware) and/or Application software and/or Device hardware and/or Cloud
• Must be intimately familiar with Agile and Scrum, in the creation of dashboards for Sprints. An expectation would be to implement Scrum within the organization
• Must have strong familiarity with SMAC(social media, mobile, analytics and cloud) trends and application to saleable product categories
• Must have worked closely with Mechanical/Electrical/Electronics engineering teams in the development of smart/connected products.
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Possess strong domain knowledge - Digital Analytics (Google Analytics, App Analytics (Firebase/AppsFlyer/Branch/MixPanel), CRO, Media Analytics
-
Ability to handle Google Analytics clients end-to-end
-
Contribute to building effective process management, mentoring teammates, reducing product & execution inefficiencies
-
Be responsible for day-to-day Google Analytics operations and performance of client accounts, requiring interaction with both internal and external stakeholders.
-
Own, manage and grow digital analytics strategies for clients.
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Be responsible for all regular (and ad hoc) reporting and analysis of digital activity providing crucial insights, and effectively communicating this to the client.
- Preferably 5+ years of experience in LAMP (Linux, Apache, MySQL, & PHP) development stack
- Proven software development experience in PHP and of developing REST (JSON) / SOAP (XML) based web services
- Experience in Cloud platform like AWS/Azure
- Experience with HTML5 / JavaScript (JQuery) / CSS / AJAX / Angular / Yii Framework is preferred
- Experience in caching solutions like Redis and Memcached
- Experience in tools like Ansible, Docker
- Knowledge of source control systems such as GIT is a plus
Good to have
- Be able to work in cross-function teams
- Write high-quality code per industry standards and best practices
- Test the code for quality assurance, debug identified bugs and resolve issues
- Support in deploying and maintenance of product and services
- Documenting product services progress, status, and manuals
- Participate in team meetings and planning & review sessions
• 2+ years experience in application development
• experience with Python and Javascript is required.
• good knowledge of operating systems and networking concepts
• experience in using and understanding code from Open Source
• Strong command of NoSQL and ability to design schemas.
• Knowledge of front-end technologies such as React Native, React.js, or Javascript
• Experience with cloud infrastructure tools in AWS and Google Cloud
• experience with implementing best software engineering practices like version control with git, code reviews, writing unit-tests, writing readable code
• inclination towards researching new technologies and adapt them to solve challenges we face.
• Address all tech challenges and continue with tech innovation in order to improve business operations
• Experience with Live video stream a plus.
• Experience with AI preferred.
- We’re committed to client success: There are over 6,200 brand and retail websites in the Bazaarvoice network. Our clients represent some of the world’s leading companies across a wide range of industries including retail, apparel, automotive, consumer electronics and travel.
- We’re leaders in consumer-generated content: Each month, more than one billion consumers view and share authentic consumer-generated content, such as ratings and reviews, curated photos, social posts and videos, about products in our network. Thousands upon thousands or reviews are added to the Bazaarvoice network everyday.
- Our network delivers: Network analytics provide insights that help marketers and advertisers provide more engaging experiences that drive brand awareness, consideration, sales, and loyalty.
- We’re a great place to work: We pride ourselves on our unique culture. Join a company that values passion, innovation, authenticity, generosity, respect, teamwork, and performance.
➢ Design, implement and enhance new components of the Livspace design
platform and content management platform
➢ Design new features for the e-commerce properties and front-end products
and mobile apps
➢ Maintain engineering infrastructure
➢ Have significant impact on current and future technology roadmap
➢ Contribute creatively in strategic products that will reach large audience
➢ Build a web product that users love.
Who you are:
➢ You earned B.Tech or equivalent degree in computer science or related
engineering field
➢ You have at least 3+ yrs of experience working with large scale web
products
➢ You can learn new technologies quickly
➢ You have strong communication and collaboration skills
➢ You have prior ownership of the delivery of an entire feature/subsystem
You know your way around these:
➢ Linux, Apache, MySQL and PHP
➢ Javascript, AngularJS, JQuery, HTML, CSS
➢ Object oriented programming with Java/Python/Ruby
➢ HTTP and REST web services









