National Accounts Manager

Account Manager

Sales · Revenue

📍 Noida · 🕐 Full-Time · 🧭 7-12 Years

The Mission

We aren't automating scripts — we're deprecating the era of manual-heavy testing entirely. TestMu AI is building the world's first AI-native platform where Agentic Intelligence autonomously plans, authors, and self-heals the entire Quality Engineering lifecycle.

Advance revenue growth by nurturing and expanding key accounts through strategic relationship management.

The Pillars of Impact

🚀 1. Account Expansion (50%)

• –Drive product adoption within key accounts.
• –Identify and execute upsell opportunities.
• –Expand footprint through cross-selling initiatives.
• –Maintain high-level client satisfaction and loyalty.

⚙️ 2. Stakeholder Engagement (30%)

• –Manage complex stakeholder relationships effectively.
• –Serve as primary contact for all client communications.
• –Navigate client organizations to identify key decision makers.

🧠 3. Strategic Insight (20%)

• –Analyze account performance to inform growth strategies.
• –Provide feedback to product teams for continuous improvement.
• –Utilize industry insights to enhance client engagement.

Must-Haves — Do not apply unless you have these

• ✓You must have experience in relationship management.
• ✓You must have the ability to identify upsell opportunities.
• ✓You must have experience in managing stakeholder relationships.

The Bar — What you must prove

Proven revenue growth from key account management.

Increased revenue by 30% year-over-year in previous roles.

Demonstrated ability to execute upsell strategies.

Successfully upsold products, achieving a 20% increase in sales.

Effective stakeholder relationship management.

Managed and retained top-tier clients for over 5 years.

Strong product adoption initiatives.

Led initiatives that boosted product adoption by 40%.

The Mission: TestMu AI

TestMu AI (formerly LambdaTest) is an AI-native platform moving software testing beyond automation into the era of agentic intelligence.

We provide end-to-end AI agents that manage the entire Quality Engineering lifecycle.

• Full-Stack AI Agents: Autonomously plan, author, and execute tests.
• Comprehensive Coverage: Supporting web, mobile, and enterprise apps.
• Real-World Testing: Scale execution across real devices and browsers.
• Continuous Optimization: Self-learning agents that enhance testing depth

What You’ll Own (and Ace)

You're not here to manage. You're here to lead, grow, and wow. Join a company that’s redefining how the world tests software. At LambdaTest, you’ll drive impact at scale and thrive in a high-growth, innovation-first environment.

You’ll Thrive Here If You Have

✅ Account Management Experience:

• 7-12 years of experience in Account Management within SaaS or enterprise technology.

✅ Account Management Skills:

• Proven success in managing large and complex accounts, including C-level stakeholder engagement.
• Strong relationship-building skills combined with commercial acumen.
• Proficiency in CRM tools (e.g., HubSpot, Salesforce) and Excel for account planning.

✅ Bonus Skills:

• Knowledge of DevOps, QA tools, or cloud infrastructure is a plus.

Your Mission

🤝 Relationship Management

• Own key accounts and be their go-to point of contact
• Deep dive into usage patterns, feedback loops, and business needs
• Deliver insights that help clients scale smarter

📈 Business Growth

• Identify and close upsell/cross-sell opportunities
• Drive account renewals, expansions, and product adoption
• Focus on managing and growing Enterprise Accounts with significant revenue potential and intricate stakeholder relationships.



🎯 Performance + Coordination

• Track and report account performance regularly
• Collaborate with internal teams (Sales, CS, Product) to unlock value
• Resolve blockers and challenges without waiting to be asked

What Your Day Looks Like at LambdaTest

• Every day is dynamic, fast-paced, and full of opportunities to make an impact:
• Morning huddle to align goals with your pod
• Strategic calls with enterprise clients to drive engagement
• Deep dive into client metrics to identify new value opportunities
• Syncs with product, sales, and CS to resolve blockers and deliver exceptional service
• Time for learning, mentorship, and driving innovation in client strategies
• Wrap with a performance review and prep for a stronger tomorrow

Meet Your Mentors

Saahil Menoki - VP of Sales, A scale-driven SaaS leader with zero tolerance for mediocrity. Expect mentorship, autonomy, and high-growth momentum.

Growth Timeline at TestMu AI

Your role isn’t a stop, it’s a launchpad.

Here's an overview of what growth looks like here based on your performance:

Perks That Matter

• Comprehensive Health Insurance: 100% premium covered for you + family (spouse, kids, parents), with cashless claims, maternity, and annual check-ups.
• Meals On Us: Fresh, daily lunch and dinner served at the office.
• Cab Facility: Safe, GPS-enabled transport for eligible shifts, home-office-home.
• POD Engagement Budgets: Quarterly team-building budgets to bond, celebrate, and collaborate.
• Flexible Work Culture: Hybrid setup, flexible hours, and WFH reimbursements based on role/team.

Why TestMu AI?

• Real impact, global scale
• A launchpad for leadership
• Inclusive, learning-obsessed culture
• Top-tier perks: Full health cover (incl. parents), fresh meals, safe commute, WFH support

This isn’t just a job. It’s where your career takes flight.

Apply now and start building what’s next.

Apply for this job

Position: Enterprise Account Manager

Location: Andheri (E), Mumbai

CTC Offered: 16LPA to 25LPA (80% fixed & 20% Variable)

JD 

• Proven independent performer with strong Mumbai market knowledge, connects in OEM ecosystem.
• Managing internal and external stakeholder relations and negotiating contracts.
• Will need to drive CXO level engagement and conversations.
• Achieving business goals and revenue targets.
• Seeking new business opportunities in their region and securing contracts for the company.
• Securing long-term relationships by maintaining practical client relations.
• Preparing and presenting regional reports for senior management.

Required Qualification-

• Experience - 6 to 10 Years (In infrastructure and or Cybersecurity domain)
• Mumbai Market connects 
• Ability to measure and analyse key performance indicators (ROI and KPIs).
• Familiarity with CRM software.
• Excellent communication skills.
• Strong organizational skills with a problem-solving attitude.
• Availability to travel as needed

As a Key Account Manager (KAM) in 2026, the role has shifted from being a "relationship manager" to a "strategic growth architect." You are now expected to use AI-driven insights to predict client needs and act as a consultant rather than just a vendor.

Below is a modern, professional Job Description for a KAM.

Job Title: Key Account Manager (KAM)

Role Overview:

We are looking for a Key Account Manager to oversee and nurture our most valuable client relationships. In this role, you aren't just a point of contact; you are a strategic partner. Your goal is to deeply understand the client’s business objectives and align our solutions to help them achieve long-term success. You will manage a high-value portfolio, ensuring retention, identifying expansion opportunities, and driving mutual profitability.

Key Responsibilities:

• Strategic Partnership: Build and maintain long-term, trusting relationships with "big player" clients, acting as their primary advocate within our company.
• Account Growth (Upselling/Cross-selling): Identify "white space" opportunities within existing accounts to introduce new products or services that solve specific client pain points.
• Predictive Problem Solving: Use data analytics and AI tools to monitor account health and proactively resolve issues before they escalate.
• Contract Negotiation: Lead complex negotiations for contract renewals and pricing agreements, ensuring terms are beneficial for both parties.
• Cross-Functional Leadership: Collaborate with Marketing, Product, and Support teams to ensure seamless delivery and tailored solutions for your key accounts.
• Market Intelligence: Stay ahead of industry trends and competitor moves to provide your clients with consultative insights that position them for success.

Required Skills & Qualifications :

• Relationship Management: Proven ability to manage large-scale accounts and build rapport with C-suite stakeholders.
• Commercial Acumen: Strong understanding of P&L, budgeting, and financial forecasting.
• Analytical Thinking: Proficiency in using CRM software (Salesforce, HubSpot) and AI-driven dashboards to interpret customer data.
• Negotiation & Persuasion: Expert-level communication skills with a track record of closing high-stakes deals.
• Adaptability: Ability to pivot strategies in a fast-paced, digital-first market

Business Development Head

Location: Ahmedabad preferred

Experience: 8–10+ years

Employment Type: Full-Time

Role Level: Senior Leadership

About the Role

• We are looking for an experienced and highly driven Business Development Head to take ownership of our business growth and revenue function.
• The ideal candidate should have strong experience in B2B sales and service selling, with a proven track record of bringing enterprise-level clients. The person should have a business-oriented and entrepreneurial mindset and be capable of independently driving growth.
• This is a high-ownership role for someone who can think strategically, operate independently, and build the business development function with an entrepreneurial mindset.

Key Responsibilities

• Own and drive the overall business development and revenue growth strategy.
• Identify, approach, and acquire new B2B and enterprise clients.
• Build strong relationships with CXOs, Founders, HR Heads, CHROs, Procurement Heads, and other key decision-makers.
• Develop and manage a strong sales pipeline and consistently achieve revenue targets.
• Identify new industries, markets, partnerships, and business opportunities.
• Lead high-value commercial negotiations and prepare business proposals and presentations.
• Develop long-term relationships with key clients and identify opportunities for upselling and cross-selling.
• Build and strengthen the company's BD and Sales team and processes.
• Mentor and guide the sales team to improve performance and conversions.
• Track key business metrics including revenue, pipeline, conversion, client acquisition, and retention.
• Work closely with the leadership, operations, and client service teams to ensure smooth delivery and customer satisfaction.
• Represent the company at industry events, networking forums, conferences, and client meetings.
• Provide regular market insights and business growth strategies to the leadership team.

What We’re Looking For

• 8–10+ years of experience in Business Development, B2B Sales, Enterprise Sales, or Service Sales.
• Proven track record of selling B2B services and acquiring enterprise clients.
• Strong understanding of consultative and solution-based selling.
• Experience in service-based businesses, BGV, Tech, Risk & Compliance, Due Diligence, SaaS, or related industries will be an advantage.
• Strong network and ability to build relationships with senior business decision-makers.
• Excellent negotiation, communication, presentation, and relationship-management skills.
• Strong commercial and business understanding with a revenue-first mindset.
• Ability to independently identify opportunities and convert them into business.
• Entrepreneurial mindset with the ability to build, scale, and lead the BD function.
• Strong ownership, accountability, and decision-making skills.
• Ahmedabad-based candidates are preferred.

What This Role Offers

• High level of ownership and autonomy.
• Opportunity to directly influence the company's revenue and business growth.
• Leadership opportunity to build and scale the BD function.
• Direct interaction with senior leadership and enterprise clients.
• Performance-driven growth and incentives.

We're looking for a results-driven Sales Manager to own and grow our revenue engine. In this role you'll run the full sales cycle end to end from generating and qualifying pipeline, through discovery and negotiation, to closing and expanding key accounts. You'll be measured on revenue against quarterly targets and will work closely with marketing, product, and customer success to convert opportunities into long-term customers. This is a high-ownership role for someone who is equally comfortable prospecting a new logo and managing a strategic account relationship.

Key Responsibilities

• Own the full B2B sales cycle: prospecting, discovery, demos, negotiation, and closing
• Build and maintain a healthy, forecastable pipeline and report on it accurately each week
• Consistently meet or exceed monthly and quarterly revenue targets
• Grow and retain key accounts through upsell, cross-sell, and renewals
• Partner with marketing to shape lead-generation campaigns and improve lead quality
• Conduct market and competitor research to sharpen positioning and pricing
• Keep the CRM current with activities, notes, and accurate deal stages
• Represent the company in client meetings, industry events, and negotiations

Requirements

• 5+ years of B2B sales / business development experience with a proven target-achievement record
• Strong command of the full sales cycle and consultative selling
• Excellent negotiation, presentation, and communication skills
• Hands-on experience with a CRM (Salesforce, HubSpot, or similar)
• Ability to manage multiple opportunities and accounts simultaneously
• Bachelor's degree; MBA is a plus

Nice to have

• Experience selling SaaS or technology products
• Existing network in the target industry/segment