Integration Engineer

Job Summary

We are seeking an experienced Integration Support Engineer with 2+ years of experience in enterprise integration and production support. This role will act as the complete owner of the customer support board — managing, triaging, and resolving support tickets end to end while coordinating with engineering, product, and implementation teams. The ideal candidate has strong hands-on experience with Boomi or another iPaaS platform, deep working knowledge of databases and REST APIs, and a track record of rigorous testing and validation. Experience with Intapp Integration Builder is a plus.

Work Hours: 6:00 PM – 5:00 AM, with flexible breaks during the shift.

Key Responsibilities

• Own the customer support board end to end — triaging incoming tickets, managing priority and status, and driving each issue through to resolution.

• Serve as the frontline point of contact for customers on integration issues, providing clear, timely communication throughout the life of a ticket.

• Debug and troubleshoot integrations built on Boomi or other iPaaS platforms, performing root-cause analysis and resolving incidents within SLAs.

• Write, optimize, and troubleshoot SQL queries against production and staging databases for data validation, reconciliation, and issue investigation.

• Work extensively with REST/SOAP APIs, FTP/SFTP, and data formats such as JSON and XML to diagnose and resolve integration failures.

• Test and validate reported issues, including reproducing defects, verifying fixes, and confirming resolution before closing tickets.

• Participate in integration design and enhancement work, contributing to the build and improvement of existing integration processes.

• Take up new development and change requests, following SDLC practices — design, build, test, and deploy — to release changes safely to production.

• Work across internal teams — engineering, product, and implementation — to triage incoming issues, determine ownership, and coordinate resolution.

• Collaborate closely with engineering, product, and implementation teams to resolve both technical issues (database, integration, and server-side) and business/process issues.

• Stay flexible and continuously build cross-functional knowledge, since resolving tickets often requires learning new systems and business workflows on the fly.

• Maintain technical documentation, support guides, and troubleshooting procedures.

Qualifications:

• Bachelor's degree in Computer Science, IT, or a related field.

• 2+ years of experience in integration engineering, integration support, or a similar role.

• Hands-on experience with Boomi or another iPaaS platform.

• Strong, demonstrable skills in SQL and database troubleshooting — this role requires day-to-day, hands-on database work.

• Strong REST/SOAP API knowledge, including testing, debugging, and validating API-based integrations.

• Solid experience with structured testing and validation practices for integration issues.

• Good understanding of integration patterns, cloud technologies, and production support.

• Strong analytical, communication, and stakeholder-management skills.

• Ability to work flexibly across engineering, product, and implementation stakeholders, and to quickly learn new systems and domains.

• Willingness and ability to work the required shift: 6:00 PM – 5:00 AM.

Preferred Skills

• Boomi or relevant iPaaS certification.

• Experience with Intapp Integration Builder.

• Knowledge of Azure Functions, Logic Apps, and other Azure services.

• Experience with monitoring, logging, and integration observability.

What We Offer

Competitive salary and benefits, work-from-home flexibility, a dynamic work environment, and opportunities for professional growth while working on enterprise-grade integrations.

Location: Bangalore (Hybrid)

Experience: 4–8 Years

About the Role

At Twenty20 Systems, we are looking for a Senior Software Engineer (Integration) who can build and support scalable integrations across enterprise applications, APIs, and data systems.

This role is ideal for someone who is hands-on, technically strong, and excited to solve real integration challenges in a fast-paced environment. You will work closely with engineering, product, and delivery teams to build reliable integration solutions while contributing to architecture and engineering best practices.

What You’ll Do

• Design, develop, and maintain enterprise integrations, APIs, and automation workflows across internal and third-party systems.
• Build and manage integrations using Workato and other iPaaS/middleware platforms.
• Develop and optimize API-based services, data pipelines, and workflow automations for business-critical use cases.
• Work with product, engineering, and business teams to understand requirements and build scalable solutions.
• Troubleshoot, monitor, and improve integration performance in production environments.
• Build reusable components, connectors, and automation logic to improve delivery efficiency.
• Ensure integrations follow security, reliability, performance, and governance standards.
• Support delivery teams in resolving integration issues and improving system performance.

Requirements

• 4–6 years of experience in software engineering, middleware, or enterprise integrations.
• Strong hands-on experience in Workato (Boomi, MuleSoft, WSO2, TIBCO experience is a plus).
• Good understanding of REST/SOAP APIs, webhooks, OAuth, and connector-based integrations.
• Strong skills in JSON, XML, SQL, JavaScript/Python, and data transformation logic.
• Experience working with enterprise applications like Salesforce, NetSuite, Workday, Snowflake, Shopify, etc.
• Exposure to cloud platforms (AWS/Azure/GCP) and automation architectures is a plus.
• Good debugging, troubleshooting, and problem-solving skills.
• Ability to work in a fast-paced delivery-oriented environment with strong ownership.

What Your First 3 Months Will Look Like

• Take ownership of assigned integration projects and support ongoing delivery pipelines.
• Work on API integrations, automations, and troubleshooting real-time production scenarios.
• Collaborate with senior engineers and product teams to improve integration quality and performance.

Where You’ll Be in 6 Months

• Independently handling multiple integration workflows and delivery requirements.
• Contributing to reusable frameworks and engineering best practices.
• Becoming a key technical contributor for integration design and production support.
• Driving faster delivery through automation and optimized integration patterns.

Software Development Engineer

What you'll do

Be the dedicated engineer for one of our clients. Learn their business, find what to automate, and build it.

Build automations, integrations, and web apps on whatever the client runs business platforms like the Zoho suite, cloud services like Azure, and custom apps where needed.

Work with APIs every day: connect systems, move data, make tools talk to each other.

Own work end to end: hear the problem from the stakeholder, build the solution, ship it, demo it, support it.

Resolve client tickets and bugs fast. Keep their systems and data healthy.

Write things down: clear docs, clear updates, clear commit history.

What we're looking for

2–5 years shipping software that works and being able to read it, debug it, and stand behind it.

Strong with REST APIs and integrations between systems.

Happy working inside business platforms (Zoho, Salesforce, or similar). Much of the leverage in this role lives there, not in custom code.

You can sit in a call with a non-technical client, understand the real problem, and come back with a working solution.

Self-driven. You'll often be the only engineer on a problem.

Why you'll love this role

Full ownership from first call to delivery you run projects, not just a ticket queue.

Direct access to clients and leadership. Your decisions ship the same week.

Constant variety: new systems, new problems, new builds.

About the company

Metron Security provides automation and integration services to leading Cyber Security companies. Our engineering team works on leading security platforms including - Splunk, IBM’s QRadar, ServiceNow, Crowdstrike, Cybereason, and other SIEM and SOAR platforms. 

Software Engineer is a challenging role within Cyber Security Engineering integration development. The role involves developing a product/service that achieves high-performance data exchange between two or more Cyber Security platforms. A Software Engineer is at the core of the evolution process and is responsible for the End-to-End delivery of the project, right from getting the requirements from customers to deploying the project for them on-prem or on the cloud, depending on the nature of the project. We follow the best practices of engineering and keep evolving. We are agile. 

Each integration needs reskilling yourself with the required technology for that project. If you are passionate about programming and believe in the best practices of software engineering, the following are the skills we are looking for: 

● Developer-centric culture - No bureaucracy or red tape. 

● Chance to work on 200+ security platforms. 

● Opportunity to engage with end-users (customers) and just a cog in the wheel.

About the role

We are looking for passionate developers with 4-7 years of experience in software development to join the Metron Security team as Software Engineers. 

Mandatory Skills 

• 4+ years of experience in software engineering, with a proven track record of leading engineering teams and mentoring junior developers. 
• Expertise in at least one or two Object-Oriented Programming language (Python, typescript, Java,Node.js,Angular, react.js C#, C++) . 
• Good knowledge of Data Structure and its correct usage. 
• Oversee code reviews, ensuring adherence to best practices and maintaining high code quality standards. 
• Imbibe and maintain a strong customer delight attitude while designing and building products/services.

Other Requirements 

• Open to learn any new software development skill if needed for the project.
• Alignment and utilisation of the core enterprise technology stacks and integration capabilities throughout the transition states. 
• Participate in planning, definition, and high-level design of the solution and exploration of solution alternatives. 
• Define, explore, and support the implementation of enablers to evolve solution intent, working directly with Agile teams to implement them. 
• Good knowledge of the implications of Cyber Security on production.
• Experience in architecting & estimating deep technical custom solutions & integrations. 
• Manage the customer to ensure we have a continuous flow of work from them so that the team has enough work for at least a month. 
• Mentor and coach team members, providing technical guidance and fostering professional development. 

Added advantage: 

• Experience in the Cyber Security domain.
• Experience in developing software using web technologies. 
• Experience in handling a project from start to end. 
• Hands-on experience in an Agile Development project and in writing and estimating User Stories. 
• Contribution to open source - Please share your link in the application/resume if any.

End to end implementation of a B2B system. The role requires working with the clients who have been onboarded and see through the implementation of the system. Familiarity with python based frameworks like Frappe is desirable but not mandatory.

Forward Deployed Implementation Engineer

About the Role

We are looking for a Forward Deployed Implementation Engineer who can work closely with customers and internal teams to successfully implement and operationalize our product.

This is a customer-facing, execution-oriented role that sits at the intersection of Product, Engineering, Accounting, and Customer Operations.

You will own implementations from start to finish — understanding customer requirements, configuring the product, setting up workflows and integrations, troubleshooting issues, coordinating with Engineering/Product, and ensuring customers are successfully onboarded and operational.

This role is ideal for someone who enjoys solving real customer problems, working with data and systems, understanding accounting workflows, and getting things across the finish line.

What You’ll Do

• Own the end-to-end implementation of the product for new and existing customers.
• Understand customer business processes, accounting workflows, and operational requirements.
• Configure customer/entity setups, workflows, recipes, rules, and product features based on business requirements.
• Work with accounting and finance teams to understand their requirements and translate them into product configurations.
• Set up and validate integrations with systems such as accounting platforms, POS systems, banking platforms, and other third-party systems.
• Investigate implementation issues, data discrepancies, integration failures, and workflow problems.
• Work closely with Engineering and Product teams to troubleshoot issues and drive them to resolution.
• Clearly communicate customer requirements, implementation blockers, and product gaps to internal teams.
• Coordinate across multiple stakeholders and ensure implementation tasks are completed on time.
• Test configurations and integrations end-to-end before customer rollout.
• Perform data validation and reconciliation to ensure the system is producing accurate results.
• Support customer/accounting teams during onboarding and transition them successfully to the product.
• Create implementation documentation, playbooks, and repeatable processes.
• Identify recurring customer problems and work with Product/Engineering to improve the product and implementation process.
• Provide feedback from customer implementations to help shape product improvements.

What We’re Looking For

• 2–6 years of experience in implementation, solutions engineering, technical consulting, customer success engineering, business systems, or a similar role.
• Strong problem-solving and analytical skills.
• Comfortable working directly with customers and internal technical teams.
• Ability to understand complex business processes and translate them into system configurations.
• Strong understanding of data, workflows, integrations, and APIs.
• Good understanding of accounting/finance concepts and workflows is highly preferred.
• Comfortable working with spreadsheets and data; SQL knowledge is a strong plus.
• Ability to investigate issues independently and identify the root cause rather than simply escalating problems.
• Strong ownership mindset — you take a problem from "this is broken" to "this is solved."
• Excellent communication skills, both written and verbal.
• Comfortable working in a fast-moving environment where requirements can evolve.
• Ability to manage multiple customer implementations and prioritize effectively.

Good to Have

• Experience with accounting systems such as NetSuite, QuickBooks Online, or similar platforms.
• Experience working with POS systems such as Toast or similar platforms.
• Experience with banking/payment integrations.
• Experience working with REST APIs and integration troubleshooting.
• SQL/Postgres experience.
• Experience working with accounting data, reconciliations, journal entries, revenue, expenses, payouts, or financial reporting.
• Experience in SaaS implementation or B2B software.
• Experience working with Engineering/Product teams in a startup environment.

What This Role Is NOT

This is not a traditional software engineering role where your primary responsibility is writing application code.

You will work closely with Engineering, but your primary responsibility is to:

Understand → Configure → Implement → Validate → Troubleshoot → Deploy → Drive Adoption

You should be comfortable getting hands-on with the product, customer data, integrations, and workflows to solve problems.

Who Will Succeed in This Role?

You will do well if you are someone who:

• Enjoys solving ambiguous problems.
• Can speak comfortably with both customers and engineers.
• Is technically curious and can understand how systems and integrations work.
• Doesn't wait for someone else to solve a problem.
• Can dig into data to find what is actually happening.
• Is comfortable working with accounting/finance teams.
• Enjoys taking ownership of implementations.
• Can balance customer requirements with product capabilities.
• Is willing to get hands-on and figure things out rather than simply following a checklist.

Why Join Us?

You will have significant ownership over how customers successfully adopt the product.

You will work across customers, accounting teams, Product, and Engineering, giving you exposure to both business and technology.

This role is a great opportunity for someone who wants to grow into a Solutions Engineer, Implementation Lead, Product Specialist, or Forward Deployed Engineer while working on real-world customer problems.

Job description:

Job Title: Technical Support Executive(API and Product)

Location: Sector-62, Noida

Company: TechRyde Private Limited

Experience: 1 to 3 years (or more)

Employment Type: Full-Time

Shift: US Shift (Night Shift)

Work Mode: 5 days (In-office)

About TechRyde:

TechRyde Private Limited is a leading technology solutions provider, delivering innovative digital transformation services in hospitality and retail space. We empower businesses with cutting-edge software solutions and seamless integrations, enabling enhanced operational efficiency and customer experience.

Job Summary:

We are seeking a technically adept and customer-focused API s Product Support Executive to join our dynamic team. This role is ideal for individuals who have hands-on experience with APIs, tools like Postman or Swagger, and a passion for solving customer issues efficiently. You will be the go-to person for providing high-quality technical support and ensuring smooth integration and operation of our software products.

Key Responsibilities:

• Provide technical product support to clients via email, chat, or calls, focusing on API-related issues and product functionalities.
• Perform API testing and troubleshooting using tools like Postman, Swagger, or similar platforms.
• Analyze, diagnose, and resolve integration or application issues in collaboration with internal teams (Engineering, Product, QA).
• Assist customers in understanding and implementing APIs, offering clear guidance and best practices.
• Maintain a deep understanding of the product and its ecosystem to deliver fast and effective support.
• Document common issues, solutions, and create support documentation and knowledge base articles.
• Escalate complex issues to the appropriate technical teams when necessary while maintaining ownership of the case.
• Ensure timely resolution of issues with strong focus on customer satisfaction and communication.

Required Skills and Qualifications:

• 1–3 years (or more) of experience in technical support, API support, or product support roles.
• Strong knowledge of RESTful APIs, API documentation, and integration practices.
• Hands-on experience with Postman, Swagger, or other API testing tools.
• Ability to perform automation testing using JavaScript (Selenium) or Python
• Understanding of software development lifecycle and debugging techniques.
• Excellent verbal and written communication skills to effectively interact with customers and internal stakeholders.
• Strong problem-solving skills and a proactive approach to resolving technical issues.
• Ability to work independently and collaboratively in a fast-paced environment.

Preferred Qualifications:

• Experience with API authentication methods (OAuth, API keys, etc.).
• Familiarity with log analysis and debugging tools.
• Prior experience working with SaaS or cloud-based products.

Why Join TechRyde?

• Work on cutting-edge solutions shaping the future of hospitality and retail.
• A collaborative work environment with global clients and diverse projects.
• Growth opportunities and ongoing learning C development support.
• Flexible work culture and a supportive team.

The Opportunity 

We are building the next generation of engineers at AvancerPI. You will work on real enterprise products and automation rather than isolated training assignments. Depending on your strengths, you may contribute to frontend, backend, APIs, automation, integrations, cloud-native engineering or AI-assisted capabilities. 

What You’ll Work On 

• Modern web applications and customer-facing product experiences. 
• Backend services and REST APIs. 
• Python-based automation and platform integrations. 
• Databases, data models and application state. 
• Terraform and Ansible based infrastructure automation. 
• Containers and Kubernetes-based applications. 
• Integration with enterprise infrastructure and cloud APIs. 
• AI/LLM, RAG and agentic workflows where they solve a real product or operational problem. 
• Testing, debugging, Git workflows and CI/CD. 
• Product features used by enterprise customers and internal engineering teams. 

What We’re Looking For 

• BE/BTech/MCA or equivalent technical education. 
• Strong programming fundamentals and problem-solving ability. 
• Working knowledge of at least one language such as Python, JavaScript/TypeScript, Java or similar. 
• Basic understanding of APIs, databases, Git and Linux. 
• Curiosity about cloud, infrastructure, automation, Kubernetes and AI. 
• Ability to learn unfamiliar technologies independently and ask good technical questions. 
• Evidence that you build things: academic projects, GitHub work, internships, hackathons or personal projects. 

What Matters More Than a Long Skills List 

Fundamentals + curiosity + learning speed + ownership + ability to turn an idea into working software. 

What You Can Expect to Learn 

• How enterprise products are designed, built, tested and released. 
• How software interacts with infrastructure, cloud and Kubernetes platforms. 
• How to write maintainable code and participate in design/code reviews. 
• How customer problems become product requirements and engineering decisions. 

For more information about the company, you can visit our website: https://avancerpi.com/about/

We are seeking a Senior Full Stack Engineer to join our team in a long-term contractor capacity to continue development of a production-grade platform hosted on AWS.

This application supports policy processing, third-party integrations, compliance workflows, reporting, and intelligent automation capabilities. The ideal candidate is a strong software engineer first, capable of contributing across the full stack while helping scale and evolve the platform.

This role requires someone who can step into an existing system, understand complex workflows quickly, and independently deliver high-quality solutions.

Responsibilities

• Design, develop, and maintain full-stack application features across frontend and backend systems

• Build and support integrations with third-party systems and APIs

• Develop workflow-driven processes using Temporal

• Build scalable APIs and backend services using Python

• Maintain and optimize relational databases using PostgreSQL

• Develop reporting and analytics capabilities using charting libraries

• Contribute to AI-enabled features and integrations within the platform

• Improve CI/CD pipelines and deployment processes

• Participate in architecture discussions and help shape long-term technical direction

• Work closely with business and technical stakeholders to deliver production-ready solutions

Required Qualifications

Engineering

• at least 7+ years of full stack software engineering experience

• Strong proficiency in Python

• Strong frontend development experience with modern web frameworks

• Strong backend API development experience

• Experience designing and building scalable applications

• Strong understanding of software architecture and best practices

• Experience working in complex, integrated systems

Workflow and Orchestration

• Proven experience with Temporal

• Experience building and managing workflow orchestration patterns

• Familiarity with asynchronous processing and event-driven systems

Database and Reporting

• Strong experience with PostgreSQL

• Strong SQL and data modeling experience

• Experience building reporting dashboards and analytics features

• Experience with charting libraries such as Chart.js, D3.js, or Plotly

DevOps

• Experience with CI/CD pipelines

• Familiarity with containerized deployments

• Experience with cloud environments and modern development workflows

Preferred Qualifications

• Experience in insurance, surplus lines, or compliance-based applications

• Experience integrating with third-party vendors and external APIs

• Experience with AI tooling, LLM integrations, and context engineering

• Experience building intelligent automation features

What We Are Looking For

• Self-driven and highly autonomous

• Strong problem-solving ability

• Comfortable with ownership and accountability

• Able to contribute with minimal supervision

• Strong communication skills in English

• Comfortable working U.S.-based business hours

Ideal Candidate

A senior full stack engineer who can quickly contribute to an active production system, own features end-to-end, and help expand a platform that sits at the center of complex business workflows and integrations. Send resume with projects and contact information.

Role Summary

We are seeking a proactive and technically skilled Python Application Support Engineer to join our Technical Operations team. This role is crucial for ensuring the stability and reliability of our mission-critical, Python-based applications. You will be responsible for timely incident resolution, deep-dive troubleshooting, implementing permanent fixes, and driving operational efficiency through automation.

🔑 Key Responsibilities

Technical Troubleshooting & Incident Management

• Incident Resolution: Serve as the primary point of contact for complex Level 2 and Level 3 production incidents, diagnosing root causes and resolving issues across our Python application stack.
• Deep-Dive Analysis: Utilize log analysis tools (e.g., Splunk, ELK Stack) and monitoring platforms (e.g., Prometheus, Grafana) to quickly identify and address anomalies in application behavior.
• Code Debugging: Analyze, debug, and fix application issues directly within the Python codebase, including Flask/Django services, worker queues, and custom scripts.
• Database Health: Troubleshoot performance issues and conduct basic SQL/NoSQL query tuning and health checks (e.g., for PostgreSQL, MongoDB, or Redis).

Operational Excellence & Automation

• Monitoring & Alerting: Continuously refine and optimize application monitoring, alerting, and logging configurations to improve mean time to detect (MTTD) and mean time to resolve (MTTR).
• Python Automation: Develop, maintain, and enhance automated scripts (primarily in Python) to streamline routine operational tasks, reporting, health checks, and system recovery processes.
• Documentation: Create and maintain comprehensive documentation, runbooks, and knowledge base articles for application support procedures and recurring issues.

Collaboration & Prevention

• Cross-Functional Fixes: Collaborate closely with the Development and DevOps teams to provide clear technical feedback on recurring issues and implement permanent, scalable solutions.
• Proactive Maintenance: Identify potential system bottlenecks, performance degradation points, and areas prone to failure, recommending and implementing preventative measures.

⚙️ Required Qualifications

• Experience: 3 to 5 years of professional experience in Application Support, Production Support, Site Reliability Engineering (SRE), or a similar technical role.
• Python Expertise (Mandatory): Strong hands-on experience with Python scripting and programming, including the ability to read, debug, and modify application code.
• Operating Systems: Proficient working knowledge of Linux/Unix environments and shell scripting.
• Databases: Solid experience with relational (e.g., PostgreSQL, MySQL) and/or NoSQL (e.g., MongoDB, Redis) databases, focusing on query analysis and performance.
•