Maximo Technical Professional

About us:  

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Customer Experience Executive (Chat & Email)

Location: Prabhadevi, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems.

Qualifications & Requirements

• Graduate degree

• Candidate should have 0.6 Months - 3 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

Social Media Executive  

Experience: 3+ years 

Location : Bangalore (Work From Office)   

ROLES AND RESPONSIBILITIES 

• Excellent written and verbal communication skills  
• Strong understanding of social media platforms, tools, and best practices  
• Social media content strategy  
• Social media handles creation and optimisation  
• All social media platforms maintenance, fanbase, engagement, insights improvements and growth plan ideation and execution 
• Calendar preparation and performance tracking 
• Performance tracking and insights analysis 
• Experience with latest tools  and reporting  
• Ability to work independently and in a team environment  
• Passion for social media and staying up-to-date with the latest trends and best practices  

Do you wish to be a part of a disruptive team, passionate towards democratizing education for students across India? Then read more.

Our client is an expert in education financing and counselling related to higher studies abroad. They help students to understand about scholarships in various colleges abroad, whether they are eligible and how to apply for such esteemed institutions. Their dedicated page enlists every scholarship available across the globe, apart from other facilities required by students like visa counselling, forex, accommodation, Peer contacts etc.

They also offer the best resources for exams like IELTS, TOEFL and GRE apart from organising webinars and events to connect with industry experts, alumni and fellow students - that helps to prepare for these travels, loans and more. Partnered with the most prominent Banking and non-banking financiers, the team is led by FinTech-experienced IIT Kanpur alumni, passionate about offering sustainable financial offerings.

As an Audit Analyst, you will be responsible for preparing and updating audit plan, audit strategy, managing allocation of work, weekly work updates and guiding and reviewing work done by team.

What you will do:

• Preparing of schedules, cash flow statement, notes to the accounts, accounting policy and financial statements
• Preparing of tax audit annexures for tax audit including Form 3 CD
• Independently leading statutory and tax audit of private limited company
• Preparing or updating Internal Financial Control documents, risk control matrix etc as per company process
•  
• Performing book closure activity as per audited financial statements
• Preparing or updating fixed asset register
• Reconciling fixed asset register, reserves and critical accounts as per IGAAP and US GAAP
• Representing as the primary contact point and supporting company assigned for audit to resolving internal/ external and escalated queries
• Collating and where necessary producing / analyzing statistical data/ reports as required
• Keeping up-to-date with key business changes and process/ technical.
• Preparing and value adding audit plan, tracker and supporting any process improvements

The role will be focused on the frontend in the sales function. You will be responsible for  acquiring new customers and creating a pipeline for enterprise accounts. This will be an IC and enterprising opportunity, in a start-up environment, so we are looking for a motivated self-starter.

Delhi and Mumbai

• Nurture relationship with  enterprise accounts and grow them with consultative sales approach
• Pitch the company and its products through rigorous prospecting for CXOs 
• Strike and initiate conversations with high-profile personas in prospective companies.
• Upsell and Cross sell basis account mapping and innovate in outbound approach
• Excellent presentation and sound understanding on 
• Maintain discipline in CRM update , customer engagement and company policies

An enthusiastic individual from SAAS, E-com, Fintech or entrepreneurial background

• 10-12 years of B2B India account management and sales.
• Graduate in any stream or an equivalent educational qualification.
• Have a good knowledge of technology and a detailed understanding of India sales and market
• Excellent communication and interpersonal skills.
• Well versed in using tools such as LinkedIn, HubSpot, etc.
• Be self-motivated, data-driven, and result-oriented.

You will work with the Account management team and report to the President - Sales and BD.

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits.

We are looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming.

- Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application.

- You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.

Responsibilities :

- Develop new user-facing features.

- Build reusable code and libraries for future use.

- Ensure the technical feasibility of UI/UX designs.

- Optimize application for maximum speed and scalability.

- Assure that all user input is validated before submitting it to the back-end.

- Collaborate with other team members and stakeholders.

Skills And Qualifications :

- Good understanding of Angular 6+ or React.

- Proficient with JavaScript and jQuery.

- Proficient understanding of web markup, including HTML5, and CSS3.

- Good understanding of server-side CSS pre-processing platforms, such as LESS and SASS.

- Proficient understanding of cross-browser compatibility issues and ways to work around them.

- Proficient understanding of code versioning tools, such as Git and Bitbucket.

- Good understanding of SEO principles and ensuring that application will adhere to them.

- Excellent verbal communication skills.

- Good problem-solving skills.

- Knowledge of software development methodologies like Agile, waterfall, and tools like Jira.

MINIMUM REQUIREMENTS

TECHNOLOGIES YOU’LL NEED TO KNOW